Toyota Tundra (2015 year). Manual — part 939
SYMPTOM
SUSPECTED AREA
SEE
PAGE
Proceed to "Cellular Phone Inspection"
Radio and display receiver assembly (for Column Shift
Type)
Radio and display receiver assembly (for Floor Shift Type)
Phonebook data is cleared
Radio and display receiver assembly (for Column Shift
Type)
Radio and display receiver assembly (for Floor Shift Type)
Phonebook data cannot be edited
Check that the phonebook data automatic transfer setting
is off
-
Radio and display receiver assembly (for Column Shift
Type)
Radio and display receiver assembly (for Floor Shift Type)
All the transferred phonebook data is
sorted to "Other"
Check that no applications on the cellular phone are
operating
-
Check that phonebook data in the cellular phone is not
stored to the SIM card
-
Proceed to "Cellular Phone Inspection"
Explain to the customer that all the transferred phonebook
data may be stored to "Other" depending on cellular
phone
-
Cellular phone cannot make outgoing/
incoming calls
Move the vehicle into a cellular phone service area, check
that the "Bluetooth" device is connected to the vehicle and
operate device again
-
Check that the cellular phone can make outgoing/incoming
calls properly when not connected via "Bluetooth"
-
Proceed to "Cellular Phone Inspection"
Radio and display receiver assembly (for Column Shift
Type)
Radio and display receiver assembly (for Floor Shift Type)
Other caller's voice is interrupted by noise
or sound quality is poor
Check the receiving voice volume (if it is too high, voice
may sound distorted)
-
Make a call with the cellular phone disconnected from
"Bluetooth" and check that other caller's voice can be
heard clearly
-
Proceed to "Check Hands-free Voice Quality Setting" in
Operation Check
Proceed to "Cellular Phone Inspection"
Radio and display receiver assembly (for Column Shift
Type)
AUDIO / VISUAL: AUDIO AND VISUAL SYSTEM: PROBLEM S...
SYMPTOM
SUSPECTED AREA
SEE
PAGE
Radio and display receiver assembly (for Floor Shift Type)
Other caller's voice cannot be heard
Check that reception voice volume is not set to minimum
-
Make a call with the cellular phone disconnected from
"Bluetooth" and check that other caller's voice can be
heard clearly
-
Proceed to "Check Hands-free Voice Quality Setting" in
Operation Check
Proceed to "Cellular Phone Inspection"
Radio and display receiver assembly (for Column Shift
Type)
Radio and display receiver assembly (for Floor Shift Type)
Caller's voice (your voice) is interrupted by
noise or sound quality is poor
Check the transmitting voice volume (if it is too high,
voice may sound distorted)
-
Check that nothing can cause noise around the
additional devices, etc. may affect noise occurrence)
-
Proceed to "Check Hands-free Voice Quality Setting" in
Operation Check
Proceed to "Cellular Phone Inspection"
Proceed to "Microphone Circuit between Microphone and
Radio Receiver"
Other caller cannot hear your voice
When talking on the cellular phone, check that the mute
button is not pressed
-
Check that nothing can cause noise around the
additional devices, etc. may affect noise occurrence)
-
Proceed to "Check Hands-free Voice Quality Setting" in
Operation Check
Proceed to "Cellular Phone Inspection"
Proceed to "Microphone Circuit between Microphone and
Radio Receiver"
No notification when a new SMS/MMS
/e-mail has been received
Check the SMS/MMS/e-mail notification settings on the
cellular phone and the radio and display receiver assembly
-
Proceed to "Cellular Phone Inspection"
Radio and display receiver assembly (for Column Shift
Type)
Radio and display receiver assembly (for Floor Shift Type)
AUDIO / VISUAL: AUDIO AND VISUAL SYSTEM: PROBLEM S...
SYMPTOM
SUSPECTED AREA
SEE
PAGE
Received SMS/MMS/e-mail cannot be read
Check the SMS/MMS/e-mail transfer settings on the
cellular phone and the radio and display receiver assembly
-
Proceed to "Cellular Phone Inspection"
Radio and display receiver assembly (for Column Shift
Type)
Radio and display receiver assembly (for Floor Shift Type)
SMS/MMS/e-mail cannot be replied to
Move the vehicle into a cellular phone service area, and
-
Check that the cellular phone can send an SMS/MMS
-
Proceed to "Cellular Phone Inspection"
Radio and display receiver assembly (for Column Shift
Type)
Radio and display receiver assembly (for Floor Shift Type)
"Bluetooth" Audio Function
SYMPTOM
SUSPECTED AREA
SEE
PAGE
Portable player cannot be registered
Proceed to "Portable Player cannot be Registered"
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
Portable player cannot be connected
manually/automatically
Proceed to "Portable Player cannot be Registered"
Proceed to "Portable Player cannot be Connected
Manually/Automatically"
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
Cellular phone with portable audio function cannot
be recognized as "Bluetooth" audio device even
when connected using "Bluetooth"
Proceed to "Portable Player cannot be Registered"
Proceed to "Portable Player cannot be Connected
Manually/Automatically"
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
AUDIO / VISUAL: AUDIO AND VISUAL SYSTEM: PROBLEM S...
SYMPTOM
SUSPECTED AREA
SEE
PAGE
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
Portable player does not play even after
"Bluetooth" audio mode is selected
Proceed to "Does not Play even after Bluetooth
Audio Mode is Selected"
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
Portable player does not play
Proceed to "Does not Play even after Bluetooth
Audio Mode is Selected"
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
Track information such as track number, track
name, elapsed play time and playlist is not
displayed
Proceed to "Portable Player cannot be Operated
Using In-vehicle Device or Track Information is not
Displayed on In-vehicle Device"
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
Operation switches for portable player such as
play, pause, repeat, random and scan are not
displayed
Proceed to "Portable Player cannot be Operated
Using In-vehicle Device or Track Information is not
Displayed on In-vehicle Device"
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
Proceed to "Portable Player cannot be Operated
Using In-vehicle Device or Track Information is not
Displayed on In-vehicle Device"
Radio and display receiver assembly (for Column
Shift Type)
Radio and display receiver assembly (for Floor
Shift Type)
"Bluetooth" signal condition is not displayed
Proceed to "Portable Player cannot be Operated
Using In-vehicle Device or Track Information is not
Displayed on In-vehicle Device"
AUDIO / VISUAL: AUDIO AND VISUAL SYSTEM: PROBLEM S...
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