Toyota RAV4 Hybrid (2021 year). Manual in english — part 10

592

7-3. Do-it-yourself maintenance

■

If the tread on snow tires wears

down below 0.16 in. (4 mm)

The effectiveness of the tires as

snow tires is lost.

Rotate the tires in the order
shown.

To equalize tire wear and extend
tire life, Toyota recommends that
tire rotation is carried out at the
same interval as tire inspection.
Do not fail to initialize the tire pres-
sure warning system after tire rota-
tion. (if equipped)

Front

WARNING

■

When inspecting or replacing

tires

Observe the following precautions

to prevent accidents.

Failure to do so may cause dam-

age to parts of the drive train as

well as dangerous handling char-

acteristics, which may lead to an

accident resulting in death or seri-

ous injury.

●

Do not mix tires of different

makes, models or tread pat-

terns.

Also, do not mix tires of remark-

ably different treadwear.

●

Do not use tire sizes other than

those recommended by Toyota.

●

Do not mix differently con-

structed tires (radial, bias-belted

or bias-ply tires).

●

Do not mix summer, all season

and snow tires.

●

Do not use tires that have been

used on another vehicle.

Do not use tires if you do not

know how they were used previ-

ously.

●

Do not tow if your vehicle has a

compact spare tire installed.

NOTICE

■

Driving on rough roads

Take particular care when driving

on roads with loose surfaces or

potholes.

These conditions may cause

losses in tire inflation pressure,

reducing the cushioning ability of

the tires. In addition, driving on

rough roads may cause damage

to the tires themselves, as well as

the vehicle’s wheels and body.

■

If tire inflation pressure of

each tire becomes low while

driving

Do not continue driving, or your

tires and/or wheels may be

ruined.

Tire rotation

A

593

7-3. Do-it-yourself maintenance

7

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■

When rotating the tires (vehi-

cles with tire pressure warning

system)

Make sure that the power switch is

OFF. If the tires are rotated while

the power switch is in ON, the tire

position information will not be

updated. If this accidentally occurs,

either turn the power switch to OFF

and then to ON, or initialize the sys-

tem after checking that the tire pres-

sure is properly adjusted.

Your vehicle is equipped with a
tire pressure warning system
that uses tire pressure warning
valves and transmitters to detect
low tire inflation pressure before
serious problems arise.



If the tire pressure drops
below a predetermined level,
the driver is warned a screen
display

*

and by a warning

light. (



P.649)

*

: Vehicles with tire inflation pres-

sure display function only



Vehicles with tire inflation
pressure display function
only: The tire pressure
detected by the tire pressure
warning system can be dis-
played on the multi-informa-
tion display. (



P.98)

The illustration used is intended
as an example, and may differ
from the image that is actually
displayed on the multi-informa-
tion display.

■

Routine tire inflation pressure

checks

The tire pressure warning system

does not replace routine tire inflation

pressure checks. Make sure to

check tire inflation pressure as part

of your routine of daily vehicle

checks.

■

Tire inflation pressure

*

*

: Vehicles with tire inflation pres-

sure display function only

●

It may take a few minutes to dis-

play the tire inflation pressure

after the power switch is turned to

ON. It may also take a few min-

utes to display the tire inflation

pressure after inflation pressure

has been adjusted.

●

Tire inflation pressure changes

with temperature.

The displayed values may also be

different from the values mea-

sured using a tire pressure gauge.

■

Situations in which the tire

pressure warning system may

not operate properly (if

equipped)

●

In the following cases, the tire

pressure warning system may not

operate properly.

• If non-genuine Toyota wheels are

used.

• A tire has been replaced with a

tire that is not an OE (Original

Equipment) tire.

• A tire has been replaced with a

tire that is not of the specified size.

• Tire chains, etc. are equipped.

Tire pressure warning
system (if equipped)

594

7-3. Do-it-yourself maintenance

• An auxiliary-supported run-flat tire

is equipped.

• If a window tint that affects the

radio wave signals is installed.

• If there is a lot of snow or ice on

the vehicle, particularly around the

wheels or wheel housings.

• If the tire inflation pressure is

extremely higher than the speci-

fied level.

• If wheel without tire pressure

warning valves and transmitters

are used.

• If the ID code on the tire pressure

warning valves and transmitters is

not registered in the tire pressure

warning computer.

●

Performance may be affected in

the following situations.

• Near a TV tower, electric power

plant, gas station, radio station,

large display, airport or other facil-

ity that generates strong radio

waves or electrical noise

• When carrying a portable radio,

cellular phone, cordless phone or

other wireless communication

device

If tire position information is not cor-
rectly displayed due to the radio
wave conditions, the display may be
corrected by driving and changing
the radio wave conditions.

●

When the vehicle is parked, the

time taken for the warning to start

or go off could be extended.

●

When tire inflation pressure

declines rapidly for example when

a tire has burst, the warning may

not function.

■

Warning performance of the tire

pressure warning system (if

equipped)

The warning of the tire pressure

warning system will change in

accordance with the conditions

under which it was initialized. For

this reason, the system may give a

warning even if the tire pressure

does not reach a low enough level,

or if the pressure is higher than the

pressure that was adjusted to when

the system was initialized.

■

Certification for tire pressure warning system



For vehicles sold in the U.S.A., Hawaii, American Samoa, Guam, Saipan

and Puerto Rico

595

7-3. Do-it-yourself maintenance

7

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nance and

care

596

7-3. Do-it-yourself maintenance



For vehicles sold in Canada

597

7-3. Do-it-yourself maintenance

7

Ma
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nance and

care



For vehicles sold in the U.S.A.

598

7-3. Do-it-yourself maintenance



For vehicles sold in Canada

*1

:Vehicles with tire pressure warn-

ing system only

When replacing tires or wheels,
tire pressure warning valves and
transmitters must also be
installed.



Except for models made in
Japan

*2

without tire inflation

pressure display function

When new tire pressure warning
valves and transmitters are
installed, new ID codes must be
registered in the tire pressure
warning computer and the tire
pressure warning system must
be initialized. (



P.602)

Installing tire pressure
warning valves and trans-
mitters

*1

599

7-3. Do-it-yourself maintenance

7

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nance and

care

*2

:The country of production is writ-

ten on the Certification Regula-
tion Label. (



P.684)



For models made in Japan

*2

without tire inflation pressure
display function

When new tire pressure warning
valves and transmitters are
installed, new ID codes must be
registered in the tire pressure
warning computer and the tire
pressure warning system must
be initialized. Have tire pressure
warning valve and transmitter ID
codes registered by your Toyota
dealer.

*2

:The country of production is writ-

ten on the Certification Regula-
tion Label. (



P.684)

■

When replacing the tires and

wheels (vehicles with tire pres-

sure warning system)

If the ID code of the tire pressure

warning valve and transmitter is not

registered, the tire pressure warning

system will not work properly. After

driving for about 20 minutes, the tire

pressure warning light blinks for 1

minute and stays on to indicate a

system malfunction.

■

The tire pressure warning
system must be initialized
in the following circum-
stances:



When rotating the tires.



When changing the tire.



After registering the ID codes.
(



P.602)

When the tire pressure warning
system is initialized, the current
tire inflation pressure is set as
the benchmark pressure.

NOTICE

■

Repairing or replacing tires,

wheels, tire pressure warn-

ing valves, transmitters and

tire valve caps (vehicles with

tire pressure warning system)

●

When removing or fitting the

wheels, tires or the tire pressure

warning valves and transmit-

ters, contact your Toyota dealer

as the tire pressure warning

valves and transmitters may be

damaged if not handled cor-

rectly.

●

Make sure to install the tire

valve caps. If the tire valve caps

are not installed, water could

enter the tire pressure warning

valves and the tire pressure

warning valves could be bound.

●

When replacing tire valve caps,

do not use tire valve caps other

than those specified.

The cap may become stuck.

Initializing the tire pres-
sure warning system (if
equipped)

600

7-3. Do-it-yourself maintenance

■

How to initialize the tire
pressure warning system



Vehicles without tire inflation
pressure display function

1

Park the vehicle in a safe
place and stop the hybrid
system.

Initialization cannot be performed

while the vehicle is moving.

2

Adjust the tire inflation pres-
sure to the specified cold tire
inflation pressure level.
(



P.690)

Make sure to adjust the tire pres-

sure to the specified cold tire infla-

tion pressure level. The tire

pressure warning system will oper-

ate based on this pressure level.

3

Turn the power switch to ON.

4

Press

or

of the meter

control switches on the steer-
ing wheel and select

.

5

Press

or

of the meter

control switches, select
“Vehicle Settings” and then
press and hold

.

6

Press

or

of the meter

control switches, select
“TPWS” and then press

.

7

Press

or

of the meter

control switches, select the
“Set Pressure”. Then press
and hold

.

“Setting Tire Pressure Warning

System” will be displayed on the

multi-information display and the

tire pressure warning light will blink

3 times.

When the message disappears, ini-

tialization is complete.



Vehicles with tire inflation
pressure display function

1

Park the vehicle in a safe
place and stop the hybrid
system for 20 minutes or
more.

Initialization cannot be performed

while the vehicle is moving.

2

Adjust the tire inflation pres-
sure to the specified cold tire
inflation pressure level.
(



P.690)

Make sure to adjust the tire pres-

sure to the specified cold tire infla-

tion pressure level. The tire

pressure warning system will oper-

ate based on this pressure level.

3

Start the hybrid system.

4

Press

or

of the meter

control switches on the steer-
ing wheel and select

.

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7-3. Do-it-yourself maintenance

7

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5

Press

or

of the meter

control switches, select
“Vehicle Settings” and then
press and hold

.

6

Press

or

of the meter

control switches, select
“TPWS” and then press

.

7

Press

or

of the meter

control switches, select the
“Set Pressure”. Then press
and hold

.

“Setting Tire Pressure Warning

System” will be displayed on the

multi-information display and the

tire pressure warning light will blink

3 times.

When the message disappears, ini-

tialization is complete.
A message is displayed on the

multi-information display. Also, “--”

is displayed for inflation pressure of

each tire on the multi-information

display while the tire pressure

warning system determines the

position.

8

Drive straight (with occa-
sional left and right turns) at
approximately 25mph (40
km/h) or more for approxi-
mately 10 to 30 minutes.

When initialization is complete, the

inflation pressure of each tire will be

displayed on the multi-information

display.
Even if the vehicle is not driven at

approximately 25 mph (40 km/h) or

more, initialization can be com-

pleted by driving for a long time.

However, if initialization does not

complete after driving for 1 hour or

more, park the vehicle in a safe

place for approximately 20 minutes

and then drive the vehicle again.

■

When initializing

●

Vehicles with tire inflation pres-

sure display function only: Initial-

ization is performed while driving

at a vehicle speed of approxi-

mately 25 mph (40 km/h) or more.

●

Make sure to carry out initializa-

tion after adjusting the tire inflation

pressure. Also, make sure the

tires are cold before carrying out

initialization or tire inflation pres-

sure adjustment.

●

Vehicles with tire inflation pres-

sure display function only: The tire

pressure warning system can be

initialized by yourself, but depend-

ing on the driving conditions and

driving environment, initialization

may take some time to complete.

■

The initialization operation

●

If you have accidentally turned the

power switch to OFF during initial-

ization, it is not necessary to

restart the initialization again as

initialization will restart automati-

cally when the power switch has

been turned to ON for the next

time.

●

If you accidentally perform initial-

ization when initialization is not

necessary, adjust the tire inflation

pressure to the specified level

when the tires are cold, and con-

duct initialization again.

●

Vehicles with tire inflation pres-

sure display function only: While

the position of each tire is being

determined and the inflation pres-

sures are not being displayed on

the multi-information display, if the

inflation pressure of a tire drops,

the tire pressure warning light will

come on.

■

When initialization of the tire

pressure warning system has

failed (vehicles without tire

inflation pressure display func-

tion)

Initialization can be completed in a

602

7-3. Do-it-yourself maintenance

few minutes. However, in the follow-

ing cases, the settings have not

been recorded and the system will

not operate properly. If repeated

attempts to record tire inflation pres-

sure settings are unsuccessful,

have the vehicle inspected by your

Toyota dealer.

●

When operating the tire pressure

warning reset switch, the tire pres-

sure warning light does not blink 3

times.

●

After driving for a certain period of

time since the initialization has

been completed, the warning light

comes on after blinking for 1 min-

ute.

■

If the tire pressure warning sys-

tem is not initialized properly

(vehicles with tire inflation pres-

sure display function)

●

In the following situations, initial-

ization may take longer than usual

to be completed or may not be

possible. Normally, initialization

completes within approximately

30 minutes.

• Vehicle is not driven at approxi-

mately 25 mph (40 km/h) or more

• Vehicle is driven on unpaved

roads

• Vehicle is driven near other vehi-

cles and system cannot recog-

nize tire pressure warning valve

and transmitters of your vehicle

over those of other vehicles.

• If the vehicle is driven in heavy

traffic or another situation where

other vehicles are driven close by,

it may take time for the system to

recognize the tire pressure warn-

ing valve and transmitters of your

vehicle over those of other vehi-

cles.

If initialization does not complete
after driving for 1 hour or more, park
the vehicle in a safe place for
approximately 20 minutes and then
drive the vehicle again.

●

If the vehicle is reversed during

initialization, the data up to that

point is reset, so perform the ini-

tialization procedure again from

the beginning.

●

In the following situations, initial-

ization will not be started or was

not completed properly and the

system will not operate properly.

Perform the initialization proce-

dure again.

• If, when attempting to start initial-

ization, the tire pressure warning

light does not blink 3 times.

• If, when the vehicle has been

driven for about 20 minutes after

performing initialization, the tire

pressure warning light blinks for

approximately 1 minute and then

illuminates.

If the inflation pressure of each tire
is still not displayed, have the vehi-
cle inspected by your Toyota dealer.



For models made in Japan

*1

without tire inflation pressure
display function

Every tire pressure warning
valve and transmitter has a
unique ID code. In addition to

WARNING

■

When initializing the tire pres-

sure warning system

Do not initialize tire inflation pres-

sure without first adjusting the tire

inflation pressure to the specified

level. Otherwise, the tire pressure

warning light may not come on

even if the tire inflation pressure is

low, or it may come on when the

tire inflation pressure is actually

normal.

Registering ID codes
(vehicles with tire pres-
sure warning system)

603

7-3. Do-it-yourself maintenance

7

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the set of tire pressure warning
system sensor ID codes initially
registered to the vehicle, a sec-
ond set of ID codes can be reg-
istered. A second set of tire
pressure warning system sensor
ID codes can be registered at
your Toyota dealer. When 2 sets
of ID codes have been regis-
tered, either ID code set can be
selected.

*1

:The country of production is writ-

ten on the Certification Regula-
tion Label. (



P.684)



Except for models made in
Japan

*2

without tire inflation

pressure display function

*2

:The country of production is writ-

ten on the Certification Regula-
tion Label. (



P.684)

Every tire pressure warning
valve and transmitter has a
unique ID code. When replacing
a tire pressure warning valve
and transmitter, it is necessary
to register the ID code.
When registering the ID codes,
perform the following procedure.

1

Park the vehicle in a safe
place, wait for approximately
20 minutes, and then start
the hybrid system.

2

Press

or

of the meter

control switches on the steer-
ing wheel and select

.

3

Press

or

of the meter

control switches and select

“Vehicle Settings”, and then
press and hold

.

4

Press

or

of the meter

control switches and select
“TPWS”, and then press

.

5

Press

or

of the meter

control switches and select
“Change Wheel”. Then press
and hold

until the tire

pressure warning light starts
slowly blinking 3 times.

The change wheel set mode is acti-

vated and registration is started.
Vehicles with a tire inflation pres-

sure display function only:
Then a message will be displayed

on the multi-information display.
When registration is being per-

formed, the tire pressure warning

light will blink for approximately 1

minute then illuminate and “--” will

be displayed for the inflation pres-

sure of each tire on the multi-infor-

mation display.

6

Drive straight (with occa-
sional left and right turns) at
approximately 25mph (40
km/h) or more for approxi-
mately 10 to 30 minutes.

When registration is completed, the

tire pressure warning light will go off

and the inflation pressure of each

604

7-3. Do-it-yourself maintenance

tire will be displayed on the multi-

information display.
Even if the vehicle is not driven at

approximately 25 mph (40 km/h) or

more, registration can be com-

pleted by driving for a long time.

However, if registration does not

complete after driving for 1 hour or

more, perform the procedure again

from the beginning.

7

Initialize the tire pressure
warning system. (



P.599)

■

When registering ID codes

●

ID code registration is performed

while driving at a vehicle speed of

approximately 25 mph (40 km/h)

or more.

●

Before performing ID code regis-

tration, make sure that no wheels

with tire pressure warning valve

and transmitters installed are near

the vehicle.

●

Make sure to initialize the tire

pressure warning system after

registering the ID codes. If the

system is initialized before regis-

tering the ID codes, the initialized

values will be invalid.

●

ID codes can be registered by

yourself, but depending on the

driving conditions and driving

environment, registration may

take some time to complete.

●

As the tires will be warm when

registration is completed, make

sure to allow the tires to cool

before performing initialization.

■

Canceling ID code registration

●

To cancel ID code registration

after it has been started, turn the

power switch to OFF before driv-

ing the vehicle. If the vehicle is

driven after ID code registration is

started, to cancel registration, per-

form the ID code registration start

procedure again and turn the

power switch to OFF before driv-

ing.

●

If ID code registration has been

canceled, the tire pressure warn-

ing light will blink for approxi-

mately 1 minute when the power

switch is turned to ON and then

illuminate. The tire pressure warn-

ing system will be operational

when the tire pressure warning

light turns off.

●

If the warning light does not turn

off even after several minutes

have elapsed, ID code registration

may not have been canceled cor-

rectly. To cancel registration, per-

form the ID code registration start

procedure again and then turn the

power switch to OFF before driv-

ing.

■

If ID codes are not registered

properly

●

In the following situations, ID code

registration may take longer than

usual to be completed or may not

be possible. Normally, registra-

tion completes within approxi-

mately 30 minutes.

If ID code registration is not com-

plete after driving for approxi-

mately 30 minutes, continue

driving for a while.

• Vehicle is not parked for approxi-

mately 20 minutes or more before

driving

• Vehicle is not driven at approxi-

mately 25 mph (40 km/h) or more

• Vehicle is driven on unpaved

roads

• Vehicle is driven near other vehi-

cles and system cannot recog-

nize tire pressure warning valve

and transmitters of your vehicle

over those of other vehicles

• Wheel with tire pressure warning

valve and transmitter installed is

inside or near the vehicle

If registration does not complete
after driving for 1 hour or more, per-
form the ID code registration proce-
dure again from the beginning.

●

If the vehicle is reversed during

registration, the data up to that

605

7-3. Do-it-yourself maintenance

7

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point is reset, so perform the reg-

istration procedure again from the

beginning.

●

In the following situations, ID code

registration will not be started or

was not completed properly and

the system will not operate prop-

erly. Perform the ID code registra-

tion procedure again.

• If, when attempting to start ID

code registration, the tire pressure

warning light does not blink slowly

3 times.

• If, when the vehicle has been

driven for about 20 minutes after

performing ID code registration,

the tire pressure warning light

blinks for approximately 1 minute

and then illuminates.

If the ID codes cannot be registered
even when performing the above
procedure, contact your Toyota
dealer.

The recommended cold tire
inflation pressure and tire size
are displayed on the tire and
loading information label.
(



P.690)

Tire inflation pressure

Make sure to maintain the
proper tire inflation pres-
sure. Tire inflation pressure
should be checked at least
once per month. However,
Toyota recommends that
tire inflation pressure be
checked once every two
weeks. (



P.690)

Checking the specified
tire inflation pressure

606

7-3. Do-it-yourself maintenance

Tire valve

Tire pressure gauge

1

Remove the tire valve cap.

2

Press the tip of the tire pres-
sure gauge onto the tire
valve.

3

Read the pressure using the
gauge gradations.

4

If the tire inflation pressure is
not at the recommended
level, adjust the pressure. If
you add too much air, press
the center of the valve to
deflate.

5

After completing the tire infla-
tion pressure measurement
and adjustment, apply soapy
water to the valve and check
for leakage.

6

Put the tire valve cap back
on.

■

Tire inflation pressure check

interval

You should check tire inflation pres-

sure every two weeks, or at least

once a month.

Do not forget to check the spare.

■

Effects of incorrect tire inflation

pressure

Driving with incorrect tire inflation

pressure may result in the following:

●

Reduced fuel economy

●

Reduced driving comfort and poor

handling

●

Reduced tire life due to wear

●

Reduced safety

●

Damage to the drive train

If a tire needs frequent inflating,

have it checked by your Toyota

dealer.

■

Instructions for checking tire

inflation pressure

When checking tire inflation pres-

sure, observe the following:

●

Check only when the tires are

cold.

If your vehicle has been parked

for at least 3 hours or has not

been driven for more than 1 mile

or 1.5 km, you will get an accurate

cold tire inflation pressure reading.

●

Always use a tire pressure gauge.

It is difficult to judge if a tire is

properly inflated based only on its

appearance.

●

It is normal for the tire inflation

pressure to be higher after driving

as heat is generated in the tire. Do

not reduce tire inflation pressure

after driving.

●

Never exceed the vehicle capacity

weight. Passengers and luggage

weight should be placed so that

the vehicle is balanced.

Inspection and adjust-
ment procedure

A

B

607

7-3. Do-it-yourself maintenance

7

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When replacing wheels, care
should be taken to ensure that
they are equivalent to those
removed in load capacity, diam-
eter, rim width and inset

*

.

Replacement wheels are avail-
able at your Toyota dealer.

*

: Conventionally referred to as off-

set.

Toyota does not recommend
using the following:



Wheels of different sizes or
types



Used wheels



Bent wheels that have been
straightened

■

When replacing wheels (vehi-

cles with tire pressure warning

system)

The wheels of your vehicle are

equipped with tire pressure warning

valves and transmitters that allow

the tire pressure warning system to

provide advance warning in the

event of a loss in tire inflation pres-

sure. Whenever wheels are

replaced, tire pressure warning

valves and transmitters must be

installed. (



P.593, 608)

WARNING

■

Proper inflation is critical to

save tire performance

Keep your tires properly inflated.

If the tires are not properly

inflated, the following conditions

may occur which could lead to an

accident resulting in death or seri-

ous injury:

●

Excessive wear

●

Uneven wear

●

Poor handling

●

Possibility of blowouts resulting

from overheated tires

●

Air leaking from between tire

and wheel

●

Wheel deformation and/or tire

damage

●

Greater possibility of tire dam-

age while driving (due to road

hazards, expansion joints,

sharp edges in the road, etc.)

NOTICE

■

When inspecting and adjust-

ing tire inflation pressure

Be sure to put the tire valve caps

back on.

If a valve cap is not installed, dirt

or moisture may get into the valve

and cause an air leak, resulting in

decreased tire inflation pressure.

Wheels

If a wheel is bent, cracked or
heavily corroded, it should
be replaced. Otherwise, the
tire may separate from the
wheel or cause a loss of
handling control.

Wheel selection

608

7-3. Do-it-yourself maintenance



Use only Toyota wheel nuts
and wrenches designed for
use with your aluminum
wheels.



When rotating, repairing or
changing your tires, check
that the wheel nuts are still
tight after driving 1000 miles
(1600 km).



Be careful not to damage the
aluminum wheels when using
tire chains.



Use only Toyota genuine bal-
ance weights or equivalent
and a plastic or rubber ham-
mer when balancing your
wheels.

WARNING

■

When replacing wheels

●

Do not use wheels that are a dif-

ferent size from those recom-

mended in the Owner’s Manual,

as this may result in a loss of

handling control.

●

Never use an inner tube in a

leaking wheel which is designed

for a tubeless tire. Doing so may

result in an accident, causing

death or serious injury.

■

When installing the wheel

nuts

Never use oil or grease on the

wheel bolts or wheel nuts. Oil and

grease may cause the wheel nuts

to be excessively tightened, lead-

ing to bolt or disc wheel damage.

In addition, the oil or grease can

cause the wheel nuts to loosen

and the wheel may fall off, caus-

ing an accident and resulting in

death or serious injury. Remove

any oil or grease from the wheel

bolts or wheel nuts.

■

Use of defective wheels pro-

hibited

Do not use cracked or deformed

wheels.
Doing so could cause the tire to

leak air during driving, possibly

causing an accident.

NOTICE

■

Replacing tire pressure warn-

ing valves and transmitters

(vehicles with tire pressure

warning system)

●

Because tire repair or replace-

ment may affect the tire pres-

sure warning valves and

transmitters, make sure to have

tires serviced by your Toyota

dealer or other qualified service

shop. In addition, make sure to

purchase your tire pressure

warning valves and transmit-

ters at your Toyota dealer.

●

Ensure that only genuine

Toyota wheels are used on your

vehicle.

Tire pressure warning valves

and transmitters may not work

properly with non-genuine

wheels.

Aluminum wheel precau-
tions

609

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

1

Turn the power switch to
OFF.

2

Open the glove box and slide
off the damper.

3

Push in each side of the
glove box to disconnect the
claws, and then slowly and
fully open the glove box while
supporting it.

4

With the glove box fully open,
slightly lift up the glove box
and pull toward the seat to
detach the bottom of the
glove box.

Do not use excessive force if the

glove box does not detach when

lightly pulled. Instead, pull toward

the seat while slightly adjusting the

height of the glove box.

5

Unlock the filter cover (

),

pull the filter cover out of the
claws (

), and remove the

filter cover.

Air conditioning filter

The air conditioning filter
must be changed regularly
to maintain air conditioning
efficiency.

Removal method

A

B

610

7-3. Do-it-yourself maintenance

6

Remove the filter case.

7

Remove the air conditioning
filter from the filter case and
replace it with a new one.

The “

UP” marks shown on the

filter should be pointing up.

8

When installing, reverse the
steps listed.

■

Checking interval

Inspect and replace the air condi-

tioning filter according to the mainte-

nance schedule. In dusty areas or

areas with heavy traffic flow, early

replacement may be required. (For

scheduled maintenance information,

please refer to the “Owner’s Manual

Supplement” or “Scheduled Mainte-

nance”.)

■

If air flow from the vents

decreases dramatically

The filter may be clogged. Check

the filter and replace if necessary.

NOTICE

■

When using the air condition-

ing system

Make sure that a filter is always

installed. Using the air condition-

ing system without a filter may

cause damage to the system.

■

When removing the glove box

Always follow the specified proce-

dure to remove the glove box

(



P.609). If the glove box is

removed without following the

specified procedure, the hinge of

the glove box may become dam-

aged.

■

To prevent damage to the fil-

ter cover

When moving the filter cover in

the direction of arrow to release

the fitting, pay attention not to

apply excessive force to the

claws. Otherwise, the claws may

be damaged.

611

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

Remove the dust from the air
intake vent with a vacuum
cleaner, etc.

Make sure to only use a vacuum to
suck out dust and clogs. Attempting
to blow out dust and clogs using an
airgun, etc. may push it into the air
intake vent. (



P.614)

If dust and clogs cannot be com-
pletely removed with the air
intake vent cover installed,
remove the cover and clean the
filter.

1

Turn the power switch to
OFF.

2

Using a Phillips screwdriver,
remove the clip.

3

Remove the air intake vent
cover.

Pull the cover as shown in the illus-

tration to disengage the 8 claws,

starting from the claw in the upper

right corner and pull the cover

toward the front of the vehicle to

remove it.

4

Remove the air intake vent
filter.

Disengage the 4 center claws from

Cleaning the hybrid

battery (traction bat-

tery) air intake vent

and filter

To prevent the fuel econ-
omy from being affected,
visually inspect the hybrid
battery (traction battery) air
intake vent periodically for
dust and clogs. If it is dusty
or clogged or if “Mainte-
nance Required for Trac-
tion Battery Cooling Parts
See Owner’s Manual” is
shown on the multi-informa-
tion display, clean the air
intake vent using the follow-
ing procedures:

Cleaning the air intake
vent

If dust and clogs cannot
be completely removed

612

7-3. Do-it-yourself maintenance

the filter.

Disengage the claws in the order of

and

to remove the filter from

the cover.

5

Remove the dust and clogs
from the filter using a vacuum
cleaner, etc.

Make sure to also remove the dust

and clogs from the inside of the air

intake vent cover.

6

Reinstall the filter to the
cover.

Engage the claws in the order of

and

.

Engage the 4 center claws to install

the filter.
Make sure that the filter is not

crooked or deformed when install-

ing it.

7

Install the air intake vent
cover.

Insert the tab of the cover as shown

in the illustration and push the

cover to engage the 8 claws.

A

B

B

A

613

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

8

Using a Phillips screwdriver,
install the clip.

■

Scheduled maintenance of the

air intake vent is necessary

when

In some situations such as when the

vehicle is used frequently or in

heavy traffic or dusty areas, the air

intake vent may need to be cleaned

more regularly. For details, refer to

“Owner’s Warranty Information

Booklet” or “Owner’s Manual Sup-

plement”.

■

Cleaning the air intake vent

●

Dust in the air intake vent may

interfere with the cooling of the

hybrid battery (traction battery). If

charging/discharging of the hybrid

battery (traction battery) becomes

limited, the distance that the vehi-

cle can be driven using the electric

motor (traction motor) may be

reduced and the fuel economy

may be reduced. Inspect and

clean the air intake vent periodi-

cally.

●

Improper handling of the air intake

vent cover and filter may result in

damage to them. If you have any

concerns about cleaning the filter,

contact your Toyota dealer.

■

If “Maintenance Required for

Traction Battery Cooling Parts

See Owner’s Manual” is shown

on the multi-information display

●

If this warning message is shown

on the multi-information display,

remove the air intake vent cover

and clean the filter. (



P.611)

●

After cleaning the air intake vent,

start the hybrid system and check

that the warning message is no

longer shown.

It may take approximately 20 min-

utes after the hybrid system is

started until the warning message

disappears. If the warning mes-

sage does not disappear, have

the vehicle inspected by your

Toyota dealer.

WARNING

■

When cleaning the air intake

vent

●

Do not use water or other liq-

uids to clean the air intake vent.

If water is applied to the hybrid

battery (traction battery) or

other components, a malfunc-

tion or fire may occur.

●

Before cleaning the air intake

vent, make sure to turn the

power switch to OFF to stop the

hybrid system.

■

When removing the air intake

vent cover

Do not touch the service plug

located near the air intake vent.

(



P.77)

614

7-3. Do-it-yourself maintenance

NOTICE

■

When cleaning the air intake

vent

When cleaning the air intake vent,

make sure to only use a vacuum

to suck out dust and clogs. If a

compressed air blow gun, etc. is

used to blow out dust and clogs,

the dust or clogs may be pushed

into the air intake vent, which may

affect the performance of the

hybrid battery (traction battery)

and cause a malfunction.

■

To prevent damage to the

vehicle

●

Do not allow water or foreign

matter to enter the air intake

vent when the cover is

removed.

●

Carefully handle the removed

filter so that it will not be dam-

aged. If the filter is damaged,

have it replaced with a new filter

by your Toyota dealer.

●

Make sure to reinstall the filter

and cover to their original posi-

tions after cleaning.

●

Do not install anything to the air

intake vent other than the exclu-

sive filter for this vehicle or use

the vehicle without the filter

installed.

■

If “Maintenance Required for

Traction Battery Cooling

Parts See Owner’s Manual” is

shown on the multi-informa-

tion display

If the vehicle is continuously

driven with the warning message

(indicating that charging/discharg-

ing of the hybrid battery (traction

battery) may become limited) dis-

played, the hybrid battery (traction

battery) may malfunction. If the

warning message is displayed,

clean the air intake vent immedi-

ately.

615

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

■

Windshield wiper blade
removal and installation

1

While holding the hook por-
tion

of the wiper arm, first

lift up the driver side, and
then lift up the passenger
side.

When returning the wiper arms to

their original positions, first lower

the passenger side, and then lower

the driver side.

2

Lift the stopper using a flat-
head screwdriver as shown
in the illustration.

To prevent damage to the wiper

arm, protect the tip of the screw-

driver with a rag.

3

Slide the wiper blade to
remove it from the wiper arm.

When installing, reverse the steps

listed.

■

Wiper insert replacement

1

Pull the wiper insert to
remove the claw of the wiper
blade from the stopper, and
pull out the wiper insert.

Wiper insert replace-

ment

When replacing the wiper
insert, perform the following
procedure to operate each
wiper.

Windshield wipers

A

616

7-3. Do-it-yourself maintenance

Stopper

Claw

2

Remove the 2 metal plates
from the wiper insert pulled
out, and install the plates to a
new wiper insert.

Make sure that the cutout location

and warp direction of the metal

blades are same as the original.

3

Install the wiper insert to the
wiper blade from the side
without the stopper.

4

Secure the stopper of the
wiper insert with the claw of
the wiper blade.

1

Lift up the rear window wiper
arm head cap.

2

Move the wiper blade until a
click sound can be heard and

the claw detaches, and then
remove the wiper blade from
the wiper arm.

3

Pull the wiper insert out past
the stopper on the wiper
blade, and then continue to
pull until it is completely
removed.

Lightly grasp between the claws of

the wiper blade to allow the wiper

insert to lift up, making it easier to

remove.

4

Remove the 2 metal plates
from the old wiper insert and

Rear window wiper

A

B

617

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

install them to the replace-
ment wiper insert.

5

Insert the wiper insert starting
from the claw at the center of
the wiper blade. Pass the
wiper insert through the 3
claws so that it sticks out
from the stopper, and then
pass the wiper insert through
the final remaining claw.

Applying a small amount of washer

fluid to the wiper insert can make it

easier to insert the claws into the

grooves.

6

Check that the wiper blade
claws are fitted in the
grooves of the wiper insert.

If the wiper blade claws are not fit-

ted in the grooves of the wiper

insert, grasp the wiper insert and

slide it back and forth multiple times

to insert the claws into the grooves.
Lightly lift up the center of the wiper

insert to make the rubber easier to

slide.

7

When installing a wiper
blade, reverse the procedure
in step

1

.

After installing the wiper blade,

check that the connection is locked.

■

Wiper blade and wiper insert

handling

Improper handling may result in

damage to the wiper blades or wiper

insert. If you have any concerns

about replacing the wiper blades or

wiper insert yourself, contact your

Toyota dealer.

NOTICE

■

When lifting the windshield

wipers

●

When raising the wiper arms off

the windshield, lift up the driver

side first, and then lift up pas-

senger side. When returning the

wipers to their original position,

return the passenger side first.

●

Do not lift a windshield wiper by

the wiper blade. Otherwise, the

wiper blade may be deformed.

●

Do not operate the wiper lever

when the windshield wipers are

lifted. Otherwise, the wind-

shield wipers may contact the

hood, possibly resulting in dam-

age to the windshield wipers

and/or hood.

618

7-3. Do-it-yourself maintenance

■

If the key battery is depleted

The following symptoms may occur:

●

The smart key system (if

equipped) and wireless remote

control will not function properly.

●

The operational range will be

reduced.

Prepare the following before
replacing the battery:



Flathead screwdriver



Small flathead screwdriver



Lithium battery CR2032

■

Use a CR2032 lithium battery

●

Batteries can be purchased at

your Toyota dealer, local electrical

appliance shops or camera stores.

●

Replace only with the same or

equivalent type recommended by

the manufacturer.

●

Dispose of used batteries accord-

ing to the local laws.



Vehicles without smart key
system

1

Remove the cover.

Use a screwdriver of an appropriate

size. Forcedly prying may cause

the cover damaged.

NOTICE

■

To prevent damage

●

Be careful not to damage the

claws when replacing the wiper

insert.

●

After the wiper blade is removed

from the wiper arm, place a

cloth, etc., between the rear

window and wiper arm to pre-

vent damage to the rear win-

dow.

●

Be sure not to pull excessively

on the wiper insert or deform its

metal plates.

Wireless remote con-

trol/electronic key bat-

tery

Replace the battery with a
new one if it is depleted.

Items to prepare

Replacing the battery

619

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

To prevent damage to the key,

cover the tip of the screwdriver with

a rag.

2

Remove the battery cover.

If the battery cover is difficult to

remove, lift the edge to remove it.

3

Remove the depleted bat-
tery.

When removing the battery, use a

screwdriver of an appropriate size.
Insert a new battery with the “+” ter-

minal facing up.

4

Install the battery cover with
the tab facing up.

Push the entire edge of the battery

cover into the key.

5

Install the key cover.

Align the key cover with the key

and then press it straight into the

key.
Make sure that the key cover is

securely installed without any gaps

between it and the key.



Vehicles with smart key sys-
tem

1

Release the lock and remove
the mechanical key.

2

Remove the key cover.

Use a screwdriver of an appropriate

size. Forcedly prying may cause

620

7-3. Do-it-yourself maintenance

the cover damaged.
To prevent damage to the key,

cover the tip of the flathead screw-

driver with a rag.

3

Remove the depleted battery
using a small flathead screw-
driver.

When removing the cover, the elec-

tronic key module may stick to the

cover and the battery may not be

visible. In this case, remove the

electronic key module in order to

remove the battery.
When removing the battery, use a

screwdriver of an appropriate size.
Insert a new battery with the “+” ter-

minal facing up.

4

When installing, reverse the
steps listed.

WARNING

■

Battery precautions

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

●

Do not swallow the battery.

Doing so may cause chemical

burns.

●

A coin battery or button battery

is used in the electronic key. If a

battery is swallowed, it may

cause severe chemical burns in

as little as 2 hours and may

result in death or serious injury.

●

Keep away new and removed

batteries from children.

●

If the cover cannot be firmly

closed, stop using the electronic

key and stow the key in the

place where children cannot

reach, and then contact your

Toyota dealer.

●

If you accidentally swallow a

battery or put a battery into a

part of your body, get emer-

gency medical attention imme-

diately.

■

To prevent battery explosion

or leakage of flammable liq-

uid or gas

●

Replace the battery with a new

battery of the same type. If a

wrong type of battery is used, it

may explode.

●

Do not expose batteries to

extremely low pressure due to

high altitude or extremely high

temperatures.

●

Do not burn, break or cut a bat-

tery.

621

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

1

Turn the power switch to
OFF.

2

Open the fuse box cover.



Engine compartment: Type A
fuse box (if equipped)

Push claw

and

to com-

pletely release the lock, and then lift
up the cover.



Engine compartment: Type B
fuse box

Push claw

and

to com-

pletely release the lock, and then lift
up the cover.

NOTICE

■

For normal operation after

replacing the battery

Observe the following precautions

to prevent accidents:

●

Always work with dry hands.

Moisture may cause the battery

to rust.

●

Do not touch or move any other

component inside the remote

control.

●

Do not bend either of the battery

terminals.

Checking and replac-

ing fuses

If any of the electrical com-
ponents do not operate, a
fuse may have blown. If this
happens, check and replace
the fuses as necessary.

Checking and replacing
fuses

A

B

A

B

622

7-3. Do-it-yourself maintenance



Left side instrument panel

Remove the lid.



Right side luggage compart-
ment

Open the deck board. (



P.541)

Disengage the 12 claws and pull
the luggage side cover to remove it.
When installing the luggage side
cover, make sure that the claws are
installed securely.

Remove the cover

3

Remove the fuse.

Only type A fuse can be removed

using the pullout tool.

4

Check if the fuse is blown.

Replace the blown fuse with a new

fuse of an appropriate amperage

rating. The amperage rating can be

found on the fuse box lid.



Type A

Normal fuse

Blown fuse

A

B

623

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care



Type B

Normal fuse

Blown fuse



Type C

Normal fuse

Blown fuse

■

After a fuse is replaced

●

When installing the lid, make sure

that the tab is installed securely.

●

If the lights do not turn on even

after the fuse has been replaced,

a bulb may need replacement.

(



P.624)

●

If the replaced fuse blows again,

have the vehicle inspected by

your Toyota dealer.

■

If there is an overload in a cir-

cuit

The fuses are designed to blow,

protecting the wiring harness from

damage.

A

B

A

B

WARNING

■

To prevent system break-

downs and vehicle fire

Observe the following precau-

tions.

Failure to do so may cause dam-

age to the vehicle, and possibly a

fire or injury.

●

Never use a fuse of a higher

amperage rating than that indi-

cated, or use any other object in

place of a fuse.

●

Always use a genuine Toyota

fuse or equivalent.

Never replace a fuse with a

wire, even as a temporary fix.

●

Do not modify the fuses or fuse

boxes.

NOTICE

■

Before replacing fuses

Have the cause of electrical over-

load determined and repaired by

your Toyota dealer as soon as

possible.

■

To prevent damage to the

engine compartment fuse box

cover

When opening the fuse box, com-

pletely release the claw locks

before lifting up the cover. Other-

wise, the claws may be damaged.

624

7-3. Do-it-yourself maintenance

Check the wattage of the light
bulb to be replaced. (



P.692)



Front (type A)

Front turn signal/parking
lights

Fog lights (if equipped)

Front side marker lights



Front (type B)

Front turn signal lights

Fog lights (if equipped)

Front side marker lights



Rear

Rear turn signal lights

Back-up lights

■

Lights that need to be
replaced by your Toyota
dealer



Headlights



Daytime running lights



Parking lights (type B)



Side turn signal lights (if
equipped)



Tail lights



Stop lights



Rear side marker lights

Light bulbs

You may replace the follow-
ing bulbs by yourself. The
difficulty level of replace-
ment varies depending on
the bulb. If necessary bulb
replacement seems difficult
to perform, contact your
Toyota dealer.
For more information about
replacing other light bulbs,
contact your Toyota dealer.

Preparing for light bulb
replacement

Bulb location

A

B

C

A

B

C

A

B

625

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care



High mounted stoplight



License plate lights



Outer foot lights (if equipped)

■

LED lights

The lights other than the following

lights each consist of a number of

LEDs. If any of the LEDs burn out,

take your vehicle to your Toyota

dealer to have the light replaced.

●

Front turn signal lights

●

Parking lights (type A)

●

Front side marker lights

●

Fog lights (if equipped)

●

Rear turn signal lights

●

Back-up lights

■

Condensation build-up on the

inside of the lens

Temporary condensation build-up

on the inside of the light lens does

not indicate a malfunction. Contact

your Toyota dealer for more infor-

mation in the following situations:

●

Large drops of water have built up

on the inside of the lens.

●

Water has built up inside the light.

■

Front turn signal/parking
lights (type A)

1

Turn the bulb base counter-
clockwise.

2

Remove the light bulb.

3

Install a new light bulb then
install the bulb base to the
light unit by inserting it and
turning the bulb base clock-
wise.

■

Front turn signal lights
(type B)

1

Turn the bulb base counter-
clockwise.

Replacing light bulb

626

7-3. Do-it-yourself maintenance

2

Remove the light bulb.

3

Install a new light bulb then
install the bulb base to the
light unit by inserting it and
turning the bulb base clock-
wise.

■

Front side marker lights
(type A)

1

Turn the bulb base counter-
clockwise.

2

Remove the light bulb.

3

Install a new light bulb then
install the bulb base to the
light unit by inserting it and
turning the bulb base clock-
wise.

■

Front side marker lights
(type B)

1

Turn the bulb base counter-
clockwise.

627

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

2

Remove the light bulb.

3

Install a new light bulb then
install the bulb base to the
light unit by inserting it and
turning the bulb base clock-
wise.

■

Fog lights (if equipped)

1

To allow enough working
space, turn the steering
wheel.

2

Remove the screws.

3

Remove the screws and
clips, partly remove the
fender liner.

4

Unplug the connector

628

7-3. Do-it-yourself maintenance

5

Turn the bulb base counter-
clockwise.

6

Set the new light bulb.

Align the 3 tabs on the light bulb

with the mounting, and insert. Turn

it clockwise to set.

7

Set the connector.

Shake the bulb base gently to

check that it is not loose, turn the

front fog lights on once and visually

confirm that no light is leaking

through the mounting.

8

Reinstall the fender liner.

9

Reinstall the screws.

■

Rear turn signal lights

1

Open the back door and
remove the cover.

629

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

2

Remove the screws and
remove the unit.

Remove the lamp assembly by pull-

ing it directly backward from the

rear of the vehicle.

3

Turn the bulb base counter-
clockwise.

4

Remove the light bulb.

5

Install a new light bulb then
install the bulb base to the
light unit by inserting it and

turning the bulb base clock-
wise.

6

Align the grooves on the light
unit with the claws, and insert
the light unit straight so that
the pin on the light unit fit into
the hole.

Confirm that the light unit is com-

pletely secured.

7

Reinstall the screws.

630

7-3. Do-it-yourself maintenance

8

Reinstall the cover.

■

Back-up lights

1

Open the back door and
remove the cover.

To prevent damage to the cover,

protect the tip of the screwdriver

with a rag.

2

Turn the bulb base counter-
clockwise.

Remove the cord from the clip

before turning the bulb base.

3

Remove the light bulb.

4

Install a new light bulb.

5

Install the bulb base to the
light unit by inserting it and
turning the bulb base clock-
wise.

Secure the cord with the clip back

631

7-3. Do-it-yourself maintenance

7

Ma
in

te

nance and

care

again after installing the bulb base.

6

Reinstall the cover.

WARNING

■

Replacing light bulb

●

Turn off the light. Do not attempt

to replace the bulb immediately

after turning off the light.

The bulb become very hot and

may cause burns.

●

Do not touch the glass portion

of the light bulb with bare

hands. When it is unavoidable

to hold the glass portion, use

and hold with a clean dry cloth

to avoid getting moisture and

oils on the bulb.

Also, if the bulb is scratched or

dropped, it may blow out or

crack.

●

Fully install light bulb and any

parts used to secure it. Failure

to do so may result in heat dam-

age, fire, or water entering the

light unit. This may damage the

light or cause condensation to

build up on the lens.

●

Do not attempt to repair or dis-

assemble light bulbs, connec-

tors, electric circuits or

component parts.

Doing so may result in death or

serious injury due to electric

shock.

■

To prevent damage or fire

●

Make sure bulb is fully seated

and locked.

●

Check the wattage of the bulb

before installing to prevent heat

damage.

632

7-3. Do-it-yourself maintenance

633

8

8

When

trou

ble arises

When trouble arises

8-1. Essential information

Emergency flashers .

634

If your vehicle has to be

stopped in an emergency

. . . . . . . . ..

635

If the vehicle is trapped in

rising water. . . .

636

8-2. Steps to take in an emer-

gency

If your vehicle needs to be

towed. . . . . . .

637

If you think something is

wrong . . . . . .

641

If a warning light turns on or

a warning buzzer sounds

. . . . . . . . ..

642

If a warning message is dis-

played. . . . . .

654

If you have a flat tire.

658

If the hybrid system will not

start . . . . . . ...

667

If you lose your keys ...

668

If the fuel filler door cannot

be opened . . . . .

669

If the electronic key does

not operate properly (vehi-
cles with smart key sys-
tem) . . . . . . ...

670

If the 12-volt battery is dis-

charged . . . . . .

672

If your vehicle overheats

. . . . . . . . ..

677

If the vehicle becomes stuck

. . . . . . . . ..

680

634

8-1. Essential information

8-1.Essential information

Press the switch.

All the turn signal lights will flash.
To turn them off, press the switch
once again.

■

Emergency flashers

●

If the emergency flashers are

used for a long time while the

hybrid system is not operating

(while the “READY” indicator is

not illuminated), the 12-volt bat-

tery may discharge.

●

If any of the SRS airbags deploy

(inflate) or in the event of a strong

rear impact, the emergency flash-

ers will turn on automatically.

The emergency flashers will turn

off automatically after operating

for approximately 20 minutes. To

manually turn the emergency

flashers off, press the switch

twice. (The emergency flashers

may not turn on automatically

depending on the force of the

impact and conditions of the colli-

sion.)

Emergency flashers

The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped in the road due to a
breakdown, etc.

Operating instructions

635

8-1. Essential information

8

When

trou

ble arises

1

Steadily step on the brake
pedal with both feet and
firmly depress it.

Do not pump the brake pedal

repeatedly as this will increase the

effort required to slow the vehicle.

2

Shift the shift lever to N.



If the shift lever is shifted to N

3

After slowing down, stop the
vehicle in a safe place by the
road.

4

Stop the hybrid system.



If the shift lever cannot be
shifted to N

3

Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.

4

Perform the following proce-
dure to stop the hybrid sys-
tem:



Vehicles without smart key
system

Turn the power switch to ACC.



Vehicles with smart key sys-
tem

Press and hold the power switch for
2 consecutive seconds or more, or
press it briefly 3 times or more in
succession.

5

Stop the vehicle in a safe
place by the road.

If your vehicle has to

be stopped in an emer-

gency

Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:

Stopping the vehicle

WARNING

■

If the hybrid system has to be

turned off while driving

●

Power assist for the steering

wheel will be lost, making the

steering wheel heavier to turn.

Decelerate as much as possible

before turning off the hybrid sys-

tem.

●

Vehicles without smart key sys-

tem: Never attempt to remove

the key, as doing so will lock the

steering wheel.

636

8-1. Essential information



Remove the seat belt first.



If the door can be opened,
open the door and exit the
vehicle.



If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.



If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.

If the vehicle is

trapped in rising water

In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.

WARNING

■

Using an emergency hammer

*

for emergency escape

The front side windows and rear

side windows, as well as the rear

window can be shattered with an
emergency hammer

*

used for

emergency escape. However, an

emergency hammer can not shat-

ter the windshield as it is lami-

nated glass.

*

: Contact your Toyota dealer, or

aftermarket accessory manu-
facturer for further information
about an emergency hammer.

■

Escaping the vehicle from the

window

There are cases where escaping

the vehicle from the window is not

possible due to seating position,

passenger body type, etc.
When using an emergency ham-

mer, consider your seat location

and the size of the window open-

ing to ensure that the opening is

accessible and large enough to

escape.

637

8-2. Steps to take in an emergency

8

When

trou

ble arises

8-2.Steps to take in an emergency

If your vehicle needs

to be towed

If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
If towing your vehicle with a
wheel-lift type truck, use a
towing dolly. (



P.637, 638)

WARNING

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

■

When towing the vehicle

Be sure to transport the vehicle

with all four wheels raised off the

ground. If the vehicle is towed

with the tires contacting the

ground, the drivetrain or related

parts may be damaged, the vehi-

cle may fly off the truck, or elec-

tricity generated by the operation

of the motor may cause a fire to

occur depending on the nature of

the damage or malfunction.

■

While towing (vehicles with

towing eyelet)

●

When towing using cables or

chains, avoid sudden starts, etc.

which place excessive stress on

the towing eyelets, cables or

chains. The towing eyelets,

cables or chains may become

damaged, broken debris may hit

people, and cause serious dam-

age.

●

Do not turn the power switch to

OFF.

There is a possibility that the

steering wheel is locked and

cannot be operated.

638

8-2. Steps to take in an emergency

The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.



The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.



The vehicle makes an abnor-
mal sound.



From the front

Use a towing dolly under the
rear wheels.

WARNING

■

Installing towing eyelets to

the vehicle (vehicles with

towing eyelets)

Make sure that towing eyelets are

installed securely. If not securely

installed, towing eyelets may

come loose during towing.

NOTICE

■

To prevent damage to the

vehicle when towing using a

wheel-lift type truck

●

Do not tow the vehicle from the

rear when the power switch is

off. The steering lock mecha-

nism is not strong enough to

hold the front wheels straight.

●

When raising the vehicle,

ensure adequate ground clear-

ance for towing at the opposite

end of the raised vehicle. With-

out adequate clearance, the

vehicle could be damaged while

being towed.

■

To prevent damage to the

vehicle when towing with a

sling-type truck

Do not tow with a sling-type truck,

either from the front or rear.

■

To prevent damage to the

vehicle during emergency

towing (vehicles with towing

eyelet)

Do not secure cables or chains to

the suspension components.

■

Recreational towing (behind

motor home, etc.)

Never dinghy tow your vehicle to

prevent causing serious damage

to the AWD system and hybrid

transmission. (



P.209)

Situations when it is nec-
essary to contact dealers
before towing

Towing with a wheel-lift
type truck

639

8-2. Steps to take in an emergency

8

When

trou

ble arises



From the rear

Use a towing dolly under the
front wheels.

When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping

method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch to OFF.

If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive
train, axles, steering and brakes
must be in good condition.

To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.

1

Take out the wheel nut
wrench and towing eyelet.
(



P.659)

2

Using a flathead screw-
driver, remove eyelet cover

NOTICE

■

Towing with a sling-type

truck

Do not tow with a sling-type truck

to prevent body damage.

Using a flatbed truck

Emergency towing (vehi-
cles with towing eyelet)

Emergency towing proce-
dure (vehicles with towing
eyelet)

640

8-2. Steps to take in an emergency

(

), and then remove eyelet

cover (

).

To protect the bodywork, place a

rag between the screwdriver and

the vehicle body as shown in the

illustration.

3

Insert the towing eyelet into
the hole and tighten partially
by hand.

4

Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.

5

Securely attach cables or
chains to the towing eyelet.

Take care not to damage the vehi-

cle body.

6

Enter the vehicle being towed
and start the hybrid system.

Turn off the Parking Support Brake

function (if equipped):



P.299

If the hybrid system does not start,

turn the power switch to ON.

7

Shift the shift lever to N and
release the parking brake.

Turn automatic mode off. (



P.225)

When the shift lever cannot be

shifted:



P.221

■

While towing

If the hybrid system is not running,

the power assist for the brakes and

steering will not function, making

steering and braking more difficult.

■

Wheel nut wrench

Wheel nut wrench is installed in the

tool bag. (



P.659)

A

B

641

8-2. Steps to take in an emergency

8

When

trou

ble arises



Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)



Flat-looking tires or uneven
tire wear



Engine coolant temperature
gauge needle continually
points higher than normal.



Changes in exhaust sound



Excessive tire squeal when
cornering



Strange noises related to the
suspension system



Pinging or other noises
related to the hybrid system



Engine missing, stumbling or
running roughly



Appreciable loss of power



Vehicle pulls heavily to one

side when braking



Vehicle pulls heavily to one
side when driving on a level
road



Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor

If you think something

is wrong

If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.

Visible symptoms

Audible symptoms

Operational symptoms

642

8-2. Steps to take in an emergency

■

Brake system warning light (warning buzzer)

■

Brake system warning light

■

Charging system warning light

*

*

: This light illuminates on the multi-information display (with 7-inch display

only).

If a warning light turns on or a warning buzzer

sounds

Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.

Actions to the warning lights or warning buzzers

Warning light

Details/Actions

(U.S.A.)

(Canada)

(Red)

Indicates that:



The brake fluid level is low; or



The brake system is malfunctioning



Immediately stop the vehicle in a safe
place and contact your Toyota dealer.
Continuing to drive the vehicle may be
dangerous.

Warning light

Details/Actions

(Yellow)

Indicates a malfunction in:



The parking brake system;



The regenerative braking system; or



The electronically controlled brake system



Have the vehicle inspected by your Toyota
dealer immediately.

Warning light

Details/Actions

Indicates a malfunction in the vehicle’s charging
system



Immediately stop the vehicle in a safe
place and contact your Toyota dealer.

643

8-2. Steps to take in an emergency

8

When

trou

ble arises

■

High coolant temperature warning light

*

(warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Hybrid system overheat warning light

*

(warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Low engine oil pressure warning light

*

(warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Malfunction indicator lamp

*

*

: This light illuminates on the multi-information display (with 7-inch display

only).

Warning light

Details/Actions

Indicates that the engine is overheating



Immediately stop the vehicle in a safe
place.
Handling method (



P.677)

Warning light

Details/Actions

Indicates that the hybrid system has overheated



Stop the vehicle in a safe place.
Handling method (



P.677)

Warning light

Details/Actions

Indicates that the engine oil pressure is too low



Immediately stop the vehicle in a safe
place and contact your Toyota dealer.

Warning light

Details/Actions

(U.S.A.)

(Canada)

Indicates a malfunction in:



The hybrid system;



The electronic engine control system;



The electronic throttle control system; or



The emission control system (if equipped)



Have the vehicle inspected by your Toyota
dealer immediately.

644

8-2. Steps to take in an emergency

■

SRS warning light

■

ABS warning light

■

Electric power steering system warning light

*

(warning

buzzer)

*

: This light illuminates on the multi-information display (with 7-inch display

only).

Warning light

Details/Actions

Indicates a malfunction in:



The SRS airbag system;



The front passenger occupant classification
system; or



The seat belt pretensioner system



Have the vehicle inspected by your Toyota
dealer immediately.

Warning light

Details/Actions

(U.S.A.)

(Canada)

Indicates a malfunction in:



The ABS; or



The brake assist system



Have the vehicle inspected by your Toyota
dealer immediately.

Warning light

Details/Actions

(Red/yellow)

Indicates a malfunction in the EPS (Electric
Power Steering) system



Have the vehicle inspected by your Toyota
dealer immediately.

645

8-2. Steps to take in an emergency

8

When

trou

ble arises

■

PCS warning light (warning buzzer)

■

LTA indicator

*

(warning buzzer)

*

: This light illuminates on the multi-information display.

■

Intuitive parking assist OFF indicator

*

(warning buzzer)

Warning light

Details/Actions

(Flashes or illuminates)

When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS
(Pre-Collision System).



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
The PCS (Pre-Collision System) has become
temporarily unavailable, corrective action may
be necessary.



Follow the instructions displayed on the
multi-information display. (



P.248, 656)

If the PCS (Pre-Collision System) or VSC (Vehi-
cle Stability Control) system is disabled, the
PCS warning light will illuminate.



P.257

Warning light

Details/Actions

(Orange)

Indicates a malfunction in the LTA (Lane Trac-
ing Assist)



Follow the instructions displayed on the
multi-information display. (



P.267)

Warning light

Details/Actions

(Flashes)

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the Intuitive parking
assist function



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.



Follow the instructions displayed on the
multi-information display. (



P.294, 654)

646

8-2. Steps to take in an emergency

*

: This light illuminates on the multi-information display (with 7-inch display

only).

■

PKSB OFF indicator

*

(warning buzzer)

*

: This light illuminates on the multi-information display (with 7-inch display

only).

■

RCTA OFF indicator

*

(warning buzzer)

*

: This light illuminates on the multi-information display (with 7-inch display

only).

Warning light

Details/Actions

(Flashes)

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the PKSB (Parking
Support Brake) system



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavail-
able, possibly due to a sensor being dirty or cov-
ered with ice, etc.



Follow the instructions displayed on the
multi-information display. (



P.302, 654)

Warning light

Details/Actions

(Flashes)

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear
Cross Traffic Alert) function



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
Indicates that the rear bumper around the radar
sensor is covered with dirt, etc. (



P.285)



Follow the instructions displayed on the
multi-information display. (



P.284, 654)

647

8-2. Steps to take in an emergency

8

When

trou

ble arises

■

Slip indicator light

■

Brake Override System/Drive-Start Control/PKSB (if
equipped) warning light

*

(warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Brake hold operated indicator (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in:



The VSC/Trailer Sway Control system;



The TRAC system;



The Trail Mode function; or



The hill-start assist control system



Have the vehicle inspected by your Toyota
dealer immediately.

Warning light

Details/Actions

When a buzzer sounds:



Brake Override System is malfunctioning;



Drive-Start Control is operating;



Drive-Start Control is malfunctioning; or



Parking Support Brake function (for static
objects) (if equipped) is operating



Follow the instructions displayed on the
multi-information display.

When a buzzer does not sound:
Brake Override System is operating



Release the accelerator pedal and
depress the brake pedal.

Warning light

Details/Actions

(Flashes)

Indicates a malfunction in the brake hold system



Have the vehicle inspected by your Toyota
dealer immediately.

648

8-2. Steps to take in an emergency

■

Parking brake indicator

■

Tire pressure warning light

*

*

: This light illuminates on the multi-information display (with 7-inch display

only).

■

Low fuel level warning light

Warning light

Details/Actions

(U.S.A.)

(Flashes)

(Canada)
(Flashes)

It is possible that the parking brake is not fully
engaged or released



Operate the parking brake switch once
again.

This light comes on when the parking brake is
not released. If the light turns off after the park-
ing brake is fully released, the system is operat-
ing normally.

Warning light

Details/Actions

(If equipped)

When the light comes on after blinking for 1 min-
ute:
Malfunction in the tire pressure warning system



Have the system checked by your Toyota
dealer.

When the light comes on:
Low tire inflation pressure such as



Natural causes



Flat tire



Immediately stop the vehicle in a safe
place.
Handling method (



P.651)

Warning light

Details/Actions

Indicates that remaining fuel is approximately
2.2 gal. (8.3 L, 1.8 Imp. gal.) or less



Refuel the vehicle.

649

8-2. Steps to take in an emergency

8

When

trou

ble arises

■

Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer

*

)

*

: Driver’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON, the
buzzer sounds. If the seat belt is still unfastened, the buzzer sounds inter-
mittently for a certain period of time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is
unfastened, the buzzer sounds intermittently for a certain period of time
after the vehicle reaches a certain speed.

■

Rear passengers’ seat belt reminder lights

*1

(warning

buzzer

*2

)

*1

:These lights illuminate on the multi-information display.

*2

:Rear passengers’ seat belt warning buzzer:

The rear passengers’ seat belt warning buzzer sounds to alert the rear
passengers that his or her seat belt is not fastened. If the seat belt is
unfastened, the buzzer sounds intermittently for a certain period of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.

■

Warning buzzer

In some cases, the buzzer may not

be heard because of noisy place or

an audio sound.

■

Front passenger detection sen-

sor, seat belt reminder and

warning buzzer

●

If luggage is placed on the front

passenger seat, the front passen-

ger detection sensor may cause

Warning light

Details/Actions

Warns the driver and/or front passenger to fas-
ten their seat belts



Fasten the seat belt.
If the front passenger’s seat is occupied,
the front passenger’s seat belt also needs
to be fastened to make the warning light
(warning buzzer) turn off.

Warning light

Details/Actions

(If equipped)

Warns the rear passengers to fasten their seat
belts



Fasten the seat belt.

650

8-2. Steps to take in an emergency

the warning light to flash and the

warning buzzer to sound even if a

passenger is not sitting in the

seat.

●

If a cushion is placed on the seat,

the sensor may not detect a pas-

senger, and the warning light may

not operate properly.

■

SRS warning light

This warning light system monitors

the airbag sensor assembly, front

impact sensors, side impact sensors

(front door), side impact sensors

(front), driver’s seat position sen-

sor, driver’s seat belt buckle switch,

front passenger occupant classifica-

tion system (ECU and sensors),

“AIR BAG ON” indicator light, “AIR

BAG OFF” indicator light, front pas-

senger’s seat belt buckle switch,

driver’s seat belt pretensioner, front

passenger’s seat belt pretensioner

and force limiter, airbags, intercon-

necting wiring and power sources.

(



P.36)

■

If the malfunction indicator

lamp comes on while driving

First check the following:

●

Is the fuel tank empty?

If it is, fill the fuel tank immediately.

●

Is the fuel tank cap loose?

If it is, tighten it securely.
The light will go off after several

driving trips.
If the light does not go off even after

several trips, contact your Toyota

dealer as soon as possible.

■

Electric power steering system

warning light (warning buzzer)

When the 12-volt battery charge

becomes insufficient or the voltage

temporarily drops, the electric power

steering system warning light may

come on and the warning buzzer

may sound.

■

When the tire pressure warning

light comes on (vehicles with

tire pressure warning system)

Inspect the tires to check if a tire is

punctured.
If a tire is punctured:



P.658

If none of the tires are punctured:
Turn the power switch to OFF then

turn it to ON.
Check if the tire pressure warning

light comes on or blinks.



If the tire pressure warning light

blinks for approximately 1 minute

then stays on

There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.



If the tire pressure warning light

comes on

1

After the temperature of the tires

has lowered sufficiently, check

the inflation pressure of each tire

and adjust them to the specified

level.

2

If the warning light does not turn

off even after several minutes

have elapsed, check that the

inflation pressure of each tire is

at the specified level and perform

initialization. (



P.600)

■

The tire pressure warning light

may come on due to natural

causes (vehicles with tire pres-

sure warning system)

The tire pressure warning light may

come on due to natural causes such

as natural air leaks and tire inflation

pressure changes caused by tem-

perature. In this case, adjusting the

tire inflation pressure will turn off the

warning light (after a few minutes).

■

When a tire is replaced with a

compact spare tire (vehicles

with tire pressure warning sys-

tem)

The compact spare tire is not

equipped with a tire pressure warn-

651

8-2. Steps to take in an emergency

8

When

trou

ble arises

ing valve and transmitter. If a tire

goes flat, the tire pressure warning

light will not turn off even though the

flat tire has been replaced with the

spare tire. Replace the spare tire

with the standard tire and adjust the

tire inflation pressure. The tire pres-

sure warning light will go off after a

few minutes.

■

Conditions that the tire pres-

sure warning system may not

function properly (vehicles with

tire pressure warning system)



P.593

WARNING

■

If a warning light comes on or

a warning buzzer sounds

when a warning message is

shown on the multi-informa-
tion display

*

Check and follow the message

shown on the multi-information

display.
Failure to do so may result in

death or serious injury.

*

: Warning lights illuminate in red

or yellow and the warning
buzzer beeps once or sounds
continuously.

WARNING

■

When the electric power

steering system warning light

comes on

When the light comes on yellow,

the assist to the power steering is

restricted. When the light comes

on red, the assist to the power

steering is lost and handling oper-

ations of the steering wheel

become extremely heavy.

If the steering wheel becomes

heavier than usual when operat-

ing, hold firmly and operate using

more force than usual.

■

If the tire pressure warning

light comes on (vehicles with

tire pressure warning system)

Be sure to observe the following

precautions. Failure to do so

could cause a loss of vehicle con-

trol and result in death or serious

injury.

●

Stop your vehicle in a safe

place as soon as possible.

Adjust the tire inflation pressure

immediately.

●

If the tire pressure warning light

comes on even after tire infla-

tion pressure adjustment, it is

probable that you have a flat

tire. Check the tires. If a tire is

flat, change it with the spare tire

and have the flat tire repaired by

the nearest Toyota dealer.

●

Avoid abrupt maneuvering and

braking. If the vehicle tires dete-

riorate, you could lose control of

the steering wheel or the

brakes.

■

If a blowout or sudden air

leakage should occur (vehi-

cles with tire pressure warn-

ing system)

The tire pressure warning system

may not activate immediately.

652

8-2. Steps to take in an emergency

■

Maintenance of the tires

(vehicles with tire pressure

warning system)

Each tire, including the spare (if

provided), should be checked

monthly when cold and inflated to

the inflation pressure recom-

mended by the vehicle manufac-

turer on the vehicle placard or tire

inflation pressure label (tire and

load information label). (If your

vehicle has tires of a different size

than the size indicated on the

vehicle placard or tire inflation

pressure label [tire and load infor-

mation label], you should deter-

mine the proper tire inflation

pressure for those tires.)

As an added safety feature, your

vehicle has been equipped with a

tire pressure monitoring system

(TPMS-tire pressure warning sys-

tem) that illuminates a low tire

pressure telltale (tire pressure

warning light) when one or more

of your tires is significantly under-

inflated. Accordingly, when the

low tire pressure telltale (tire pres-

sure warning light) illuminates,

you should stop and check your

tires as soon as possible, and

inflate them to the proper pres-

sure. Driving on a significantly

under-inflated tire causes the tire

to overheat and can lead to tire

failure. Under-inflation also

reduces fuel efficiency and tire

tread life, and may affect the vehi-

cle’s handling and stopping abil-

ity.

WARNING

Please note that the TPMS (tire

pressure warning system) is not a

substitute for proper tire mainte-

nance, and it is the driver’s

responsibility to maintain correct

tire pressure, even if under-infla-

tion has not reached the level to

trigger illumination of the TPMS

low tire pressure telltale (tire pres-

sure warning light).

Your vehicle has also been

equipped with a TPMS (tire pres-

sure warning system) malfunc-

tion indicator to indicate when the

system is not operating properly.

The TPMS (tire pressure warning

system) malfunction indicator is

combined with the low tire pres-

sure telltale (tire pressure warning

light). When the system detects a

malfunction, the telltale will flash

for approximately one minute and

then remain continuously illumi-

nated. This sequence will con-

tinue upon subsequent vehicle

start-ups as long as the malfunc-

tion exists. When the malfunction

indicator is illuminated, the sys-

tem may not be able to detect or

signal low tire pressure as

intended.

TPMS (tire pressure warning sys-

tem) malfunctions may occur for a

variety of reasons, including the

installation of replacement or

alternate tires or wheels on the

vehicle that prevent the TPMS

(tire pressure warning system)

from functioning properly. Always

check the TPMS (tire pressure

warning system) malfunction tell-

tale after replacing one or more

tires or wheels on your vehicle to

ensure that the replacement or

alternate tires and wheels allow

the TPMS (tire pressure warning

system) to continue to function

properly.

653

8-2. Steps to take in an emergency

8

When

trou

ble arises

■

Warning messages

The warning messages explained

below may differ from the actual

messages according to operation

conditions and vehicle specifica-

tions.

■

If a message about an operation

is shown

●

If a message about an operation

of the accelerator pedal or brake

pedal is shown

A warning message about an opera-
tion of the brake pedal may be

NOTICE

■

To ensure the tire pressure

warning system operates

properly (vehicles with tire

pressure warning system)

Do not install tires with different

specifications or makers, as the

tire pressure warning system may

not operate properly.

If a warning message

is displayed

The multi-information dis-
play shows warnings of sys-
tem malfunctions,
incorrectly performed oper-
ations, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.

If a warning message is dis-
played again after the appro-
priate actions have been
performed, contact your
Toyota dealer.

654

8-2. Steps to take in an emergency

shown while the driving support sys-
tems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi-information dis-
play.
A warning message is shown when
Brake Override System, Drive-Start
Control or Parking Support Brake (if
equipped) (



P.190, 298) operates.

Follow the instructions on the multi-
information display.

●

If a message about an operation

of the power switch is shown (if

equipped)

An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.

●

If a message about a shift lever

operation is shown

To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be shown on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.

●

If a message or image about an

open/close state of a part or

replenishment of a consumable is

shown

Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the

open door or replenishing a con-
sumable.

■

If a message that indicates the

need for visiting your Toyota

dealer is displayed

The system or part shown on the

multi-information display is malfunc-

tioning. Have the vehicle inspected

by your Toyota dealer immediately.

■

If a message that indicates the

need for referring to Owner’s

Manual is displayed

●

If “Engine Coolant Temp High” is

shown, follow the instructions

(



P.680).

●

If the following messages are

shown, there may be a malfunc-

tion. Immediately stop the vehicle

in a safe place and contact your

Toyota dealer. Continuing to drive

the vehicle may be dangerous.

• “Hybrid System Malfunction”

• “Check Engine”

• “Hybrid Battery System Malfunc-

tion”

• “Accelerator System Malfunction”

• “Hybrid System Stopped”

• “Engine Stopped”

• “Smart Key System Malfunction”

●

If the following messages are

shown, there may be a malfunc-

tion. Immediately have the vehi-

cle inspected by your Toyota

dealer.

• “Oil Pressure Low”

• “Braking Power Low”

●

If “Maintenance Required for Trac-

tion Battery Cooling Parts See

Owner’s Manual” is shown, the fil-

ter may be clogged, the air intake

vent may be blocked, or there may

be a gap in the duct. Therefore,

perform the following correction

procedure.

• If the air intake vent or filter of the

hybrid battery (traction battery)

are dirty, perform the procedures

on P.611to clean them.

• If the warning message is shown

when the air intake vent and filter

of the hybrid battery (traction bat-

655

8-2. Steps to take in an emergency

8

When

trou

ble arises

tery) are not dirty, have the vehicle

inspected at your Toyota dealer.

■

If “Hybrid System Overheated

Output Power Reduced” is

shown

The message may be shown when

driving under severe operating con-

ditions. (For example, when driving

up a long steep hill or driving up a

steep hill in reverse.)
Coping method:



P.680

■

If “Traction Battery Needs to be

Protected Refrain from the Use

of N Position” is shown

This message may be displayed

when the shift lever is in N.
As the hybrid battery (traction bat-

tery) cannot be charged when the

shift lever is in N, shift the shift lever

to P when the vehicle is stopped.

■

If “Traction Battery Needs to be

Protected Shift into P to

Restart” is shown

This message is displayed when the

hybrid battery (traction battery)

charge has become extremely low

because the shift lever has been left

in N for a certain amount of time.
When operating the vehicle, shift to

P and restart the hybrid system.

■

If “Shift to P when Parked” is

shown (if equipped)

Message is displayed when the

driver’s door is opened without turn-

ing the power switch to OFF with the

shift lever in any position other than

P.
Shift the shift lever to P.

■

If “Shift is in N Release Acceler-

ator Before Shifting” is shown

Message is displayed when the

accelerator pedal has been

depressed and the shift lever is in N.

Release the accelerator pedal and

shift the shift lever to D or R.

■

If “Press Brake when Vehicle is

Stopped Hybrid System may

Overheat” is shown

Message is displayed when the

accelerator pedal is depressed to

maintain the vehicle position when

stopped on a upward slope, etc.
If this continues, the hybrid system

may overheat.
Release the accelerator pedal and

depress the brake pedal.

■

If “Auto Power OFF to Conserve

Battery” is shown (if equipped)

Power was turned off due to the

automatic power off function.
Next time when starting the hybrid

system, operate the hybrid system

for approximately 5 minutes to

recharge the 12-volt battery.

■

If “Engine Oil Level Low Add or

Replace” is displayed

The engine oil level may be low.

Check the level of the engine oil,

and add engine oil if necessary.

This message may be displayed if

the vehicle is stopped on a slope.

Move the vehicle to a level surface

and check if the message disap-

pears.

■

If “Maintenance Required

Soon” is shown

Indicates that all maintenance

according to the driven distance on
the maintenance schedule

*

should

be performed soon.
Comes on approximately 4500

miles (7200 km) after the message

has been reset.
If necessary, perform maintenance.

Please reset the message after the

maintenance is performed.

(



P.573)

*

: Refer to the separate “Scheduled

Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.