Volvo XC40 (2021 year). Manual in english — page 32

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MAINTENANCE AND SERVICE

550

Monthly:

•

Check cold tire pressure in all tires.
Inspect the tires for wear.

•

Check that engine coolant and other fluid
levels are between the indicated "min"
and "max" markings.

•

Clean interior glass surfaces with a glass
cleaner and soft paper towels.

•

Wipe driver information displays with a
soft cloth.

•

Visually inspect battery terminals for cor-
rosion. Corrosion may indicate a loose ter-
minal connector, or a battery near the end
of its useful service life. Consult your Volvo
retailer for additional information.

As needed:

Wash the vehicle, including the undercarriage,
to reduce wear that can be caused by a
buildup of dirt, and corrosion that can be
caused by salt residues.

Clean leaves and twigs from air intake vents at
the base of the windshield, and from other pla-
ces where they may collect.

NOTE

Complete service information for qualified
technicians is available online for purchase
or subscription at www.volvotechinfo.com.

Related information

•

Vehicle status (p. 552)

•

Scheduling service and repairs (p. 553)

•

Connecting equipment to the vehicle's
data link connector (p. 37)

•

Technician certification (p. 38)

•

Climate control system service (p. 558)

•

Maintenance of the brake system (p. 377)

•

Engine compartment overview (p. 559)

Data transfer between vehicle and

workshop over Wi-Fi

Volvo workshops have a designated Wi-Fi
network for data transfer between your vehi-
cle and the workshop. Your visit to the work-
shop will be easier and more effective when
diagnostics information and software can be
transferred over the workshop's network.

At the workshop, your service technician can
connect your vehicle to the workshop's Wi-Fi
network to perform troubleshooting and
download software. For this type of communi-
cation, the vehicle only connects to a work-
shop's network. It is not possible to connect
the vehicle to another Wi-Fi network (e.g. your
home network) in the same way as to a work-
shop's network.

Connecting with remote key

Connection is usually managed by the service
technician, who will use the remote key but-
tons. It is therefore important to bring a key
with buttons with you when you visit the
workshop. Pressing the lock button on the
remote key three times will connect the vehi-
cle to the workshop's Wi-Fi network.

When the car is connected to a Wi-Fi net-
work, the

symbol appears in the center

display.

MAINTENANCE AND SERVICE

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551

WARNING

The vehicle may not be driven when it is

connected to the workshop's networks and

systems.

Related information

•

Handling system updates via Download
Center (p. 551)

•

Scheduling service and repairs (p. 553)

Download Center

With the vehicle connected to the Internet

1

,

updates for a number of the vehicle's sys-
tems can be downloaded from the center dis-
play.

The

Download Center

app is

started from the center dis-
play and makes it possible to:

•

search for and update system software

•

update Sensus Navigation

*

map data

•

download, update and delete apps.

Related information

•

Handling system updates via Download
Center (p. 551)

•

Download apps (p. 430)

•

Updating apps (p. 431)

•

Deleting apps (p. 432)

•

Internet-connected vehicle

*

(p. 479)

•

Navigating in the center display's views
(p. 111)

Handling system updates via

Download Center

Functions for Internet-connected vehicles
and infotainment can be updated via Down-
load Center. Updates can be done one at a
time or all at the same time.

Searching for update

If an update is available, the
message

New software

updates available See
Download Center

will be

displayed in the center dis-
play's status field.

In order for system updates to be possible, the
vehicle must have an Internet connection

2

.

–

Go to

Download Center

in the center dis-

play's App view.
> If no search has been performed since

the last time the infotainment system
was started, a search will be initiated.
No search will begin if a software
download is in progress.

A number in

System updates

shows

how many updates are available. Tap to
display a list of updates that can be
installed in the vehicle.

1

There may be a charge for transmitting data over the Internet, depending on your service plan.

2

There may be a charge for transmitting data over the Internet, depending on your service plan.

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MAINTENANCE AND SERVICE

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NOTE

Data downloading can affect other services
such as transfer data, e.g. web radio. If the
affect on other services is experienced as
problematic, the download can be interrup-
ted. Alternatively, it may be appropriate to
switch off or cancel other services.

NOTE

An update can be interrupted when the
ignition is switched off and the vehicle is
left.

However, the update does not have to be
completed before the vehicle is left as the
update is resumed the next time the vehi-
cle is used.

Updating all system software

–

Select

Install all

at the bottom of the list.

To avoid displaying a list, select

Install all

via

System updates

.

Updating individual system software

–

Select

Install

to choose the software you

would like to download.

Canceling software download

–

Tap the checkbox in the activity indicator
that replaced

Install

when the download

began.

Note that only a download can be cancelled.
An installation cannot be cancelled once it has
begun.

Deactivating the background search
for software update

Automatic searching for software updates is
activated as the default factory setting, but the
function can be deactivated.

1. Tap

Settings

in the center display's Top

view.

2. Tap

System

Download Center

.

3. Tap to deselect

Auto Software Update

.

Related information

•

Download Center (p. 551)

•

Internet-connected vehicle

*

(p. 479)

•

Navigating in the center display's views
(p. 111)

Vehicle status

The general status of the vehicle can be
viewed in the center display.

The

Car Status

app is started

from the center display's App
view and has four tabs:

•

Messages

- status messages

•

Status

– checking engine oil level and

AdBlue level

3

•

TPMS

- tire inflation pressure check

•

Appointments

- appointment information

and vehicle information

4

Related information

•

Handling messages saved from the instru-
ment panel (p. 104)

•

Checking and filling engine oil (p. 562)

•

Tire pressure monitoring system

*

(p. 509)

•

Scheduling service and repairs (p. 553)

•

Sending vehicle information to the work-
shop (p. 554)

•

Navigating in the center display's views
(p. 111)

MAINTENANCE AND SERVICE

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553

Scheduling service and repairs

5

This service offers a way to send a booking
request for service and workshop appoint-
ments directly from the vehicle.

When it is time for service, and in certain
cases if the vehicle requires repairs, a mes-
sage will be displayed in the instrument panel
and at the top of the center display. The time
for service is determined by how much time
has elapsed, the number of hours the engine
has run, or the distance driven since the last
service.

To use the service

•

Create a Volvo ID and register it to the
vehicle.

•

To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet

6

.

Book service

Book a service request when desired or when
a message is displayed indicating that service
or repairs are needed.

1. Open the

Car Status

app from App view

in the center display.

2. Tap

Appointments

.

3. Tap

Request appointment

.

4. Check that your

Volvo ID

is correct.

5. Make sure your preferred

Workshop

information

is correct.

6. In the

Tap to write information to the

workshop

field, you can provide details

on what you would like performed during
the visit or other important information to
your workshop.

7. Tap

Send appointment request

.

> You will receive an appointment sug-

gestion by email within a couple of
days

7

.

On some markets, the message in the
instrument panel indicating that the
vehicle requires service will go out once
the appointment request has been sent.

8. Tap

Cancel request

if you would like to

cancel your request.

The appointment request contains information
about your vehicle that helps the workshop
plan for your visit.

The retailer will send you a digital appointment
suggestion. You also have information about
your retailer available in the vehicle so that you
can contact your workshop.

Accepting an appointment suggestion

When the vehicle has received an appoint-
ment suggestion, a message will be displayed
at the top of the center display.

1. Tap the message.

2. To accept the suggested appointment, tap

Accept

. Otherwise, tap

Send new

proposal

or

Decline

.

For some markets, the system reminds you
when an appointment time is approaching and
the navigation system

8

can also guide you to

the workshop at the appointed time.

NOTE

If you experience any problems with this
service, contact your Volvo retailer.

3

AdBlue Diesel models only.

4

Certain markets only.

5

Certain markets only.

6

There may be a charge for transmitting data over the Internet, depending on your service plan.

7

Timespan may vary depending on market.

8

For vehicles with Sensus Navigation

*

.

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MAINTENANCE AND SERVICE

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Related information

•

Vehicle status (p. 552)

•

Sending vehicle information to the work-
shop (p. 554)

•

Navigating in the center display's views
(p. 111)

•

Volvo ID (p. 26)

•

Internet-connected vehicle

*

(p. 479)

Sending vehicle information to the

workshop

9

Vehicle-related information can be sent at
any time from the vehicle, e.g. if you schedule
a visit to a workshop and would like to assist
your workshop by providing additional basic
information. Sending vehicle information is
not the same as scheduling service.

1. Open the

Car Status

app from App view

in the center display.

2. Tap

Appointments

.

3. Tap

Send vehicle data

.

> A message confirming that vehicle-rela-

ted information has been sent will
appear at the top of the center display.
You can cancel data transmission by
tapping the checkbox in the activity
indicator.

Information is sent via the vehicle's
Internet connection

10

.

Vehicle information can be accessed by any
retailer if they are provided with your vehicle
identification number (VIN

11

).

Vehicle information contents

The most recently saved vehicle-related infor-
mation will be sent (the last time the vehicle

was turned on). This includes information
regarding:

•

service requirements

•

time since last service was performed

•

function status

•

fluid levels

•

mileage (odometer reading)

•

Vehicle Identification Number (VIN

11

)

•

software version

•

diagnostic information.

Related information

•

Scheduling service and repairs (p. 553)

•

Vehicle status (p. 552)

•

Navigating in the center display's views
(p. 111)

•

Internet-connected vehicle

*

(p. 479)

9

Certain markets only.

10

There may be a charge for transmitting data over the Internet, depending on your service plan.

11

Vehicle Identification Number.

MAINTENANCE AND SERVICE

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555

Hoisting the vehicle

When hoisting the vehicle, it is important that
the jack is positioned on the designated
points under the vehicle.

The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.

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MAINTENANCE AND SERVICE

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556

NOTE

Volvo recommends only using the jack
intended for your specific vehicle model. If
a jack other than that recommended by
Volvo is used, follow the instructions
included with the equipment.

The vehicle's ordinary jack is only intended
to be used in temporary situations for short
periods of time, such as when changing
wheels in the event of a flat tire. If the vehi-
cle needs to be lifted more frequently, or
for a longer period of time than for a wheel
change, a garage jack or hoist is recom-
mended. Always follow the instructions for
use provided with the equipment.

WARNING

•

Apply the parking brake and put the
gear selector in the Park (

P

) position.

•

Block the wheels standing on the
ground, use rigid wooden blocks or
large stones.

•

Check that the jack is not damaged,
the threads are properly lubricated and
it is free from dirt.

•

Be sure the jack is on a firm, level, non-
slippery surface and that it is upright
and not leaning.

•

The jack must correctly engage in the
jack attachment.

•

No objects should be placed between
the base of the jack and the ground, or
between the jack and the attachment
bar on the vehicle.

•

Never let anyone remain in the vehicle
when it is raised on a jack.

•

If a tire must be changed near passing
traffic, make sure all passengers move
to a safe location.

•

Use a jack intended for the vehicle
when changing a tire. For any other
job, use stands to support the vehicle.

•

Never crawl under or allow any part of
your body to be extended under a vehi-
cle supported by a jack.

WARNING

If the vehicle is lifted on a garage jack, the

jack must be placed under one of the four

lifting points. Make sure that the vehicle is

correctly positioned on the jack and that it

cannot slide off. Make sure the jack plate

has a rubber pad to help keep the vehicle

stable and prevent damage. Always use

axle stands or similar.

When not in use, the jack

*

should be kept in

its storage compartment under the cargo
compartment floor.

Read through all instructions before starting.
Before raising the vehicle using a jack or lift,
take out all the tools you will need.

1. Turn on the vehicle's hazard warning

flashers if e.g. a wheel change must be
performed in an area with traffic.

2. Apply the parking brake and put the gear

selector in

P

, or first gear if the vehicle has

a manual transmission.

3. Place chocks in front of and behind the

wheels that are still on the ground. For
example, use heavy wooden blocks or
large stones.

MAINTENANCE AND SERVICE

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557

4. Position the jack or garage lift arms at the

designated points under the vehicle. The
triangle markings on the plastic cover indi-
cate where the jack attachment points/lift-
ing points are located. There are two jack
attachment points on each side of the
vehicle. There is a groove for the jack at
each attachment point.

5. Position the jack under the attachment

point being used, ensuring that the sur-
face is firm, flat and not slippery.

6. Crank it up until it is properly aligned and

it is in contact with the vehicle's jack
attachment point. Make sure the top of
the jack (or the garage lift arms) is cor-
rectly positioned in the attachment point,
with the bump on the top of the jack in the
recess in the attachment point and its
base positioned vertically under the
attachment point.

7. Turn the jack so that the crank is as far as

possible from the side of the vehicle,
which will position the jack's arms per-
pendicular to the vehicle's direction of
movement.

8. Raise the vehicle to a suitable height for

the operation to be performed.

Related information

•

Jack

*

(p. 517)

•

Wheel bolts (p. 517)

•

Tool kit (p. 516)

MAINTENANCE AND SERVICE

558

Climate control system service

Service and repairs on the air conditioning
system should only be done by an authorized
workshop.

Troubleshooting and repairs

The air conditioning system contains a fluores-
cent tracer substance. Ultraviolet light is used
to search for leaks in the system.

Volvo recommends contacting an authorized
Volvo workshop.

The climate system in the vehicle uses a freon-
free R1234yf refrigerant. For information
regarding the refrigerant, refer to the decal
located on the inside of the hood.

WARNING

The air conditioning system contains the

refrigerant R1234yf under pressure. In

accordance with SAE J2845 (Technician

Training for Safe Service and Containment

of Refrigerants Used in Mobile A/C Sys-

tem), service and repairs to the refrigerant

system may only be performed by trained

and certified technicians in order to ensure

the safety of the system.

Related information

•

Volvo's service program (p. 548)

Opening and closing the hood

To open the hood, pull the lever in the pas-
senger compartment and then turn the han-
dle under the hood.

Opening the hood

Pull the handle to the left of the brake
pedal to release the hood from its fully
closed position.

Move the handle under the front edge of
the hood upwards to release the catch
and lift the hood.

Warning - hood not closed

When the hood is released, a warn-
ing symbol and graphic will be dis-
played in the instrument panel and
an audible signal will sound. If the

vehicle begins to roll, the audible signal will be
repeated several times.

NOTE

If the warning symbol is illuminated or an
audible warning signal sounds even though
the hood is securely closed, consult a
workshop - an authorized Volvo workshop
is recommended.

MAINTENANCE AND SERVICE

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559

Closing the hood

1. Press down the hood until it begins to

close under its own weight.

2. When the hood reaches the catch at the

handle in the front edge of the vehicle,
press down on the hood to close it com-
pletely.

WARNING

Risk of injury! When closing, make sure

that the hood is completely unobstructed

and that no one can be injured.

WARNING

Make sure the hood locks securely after

closing. It must audibly lock on both sides.

Hood not completely closed.

Hood completely closed.

WARNING

Never drive with the hood

open!
If this symbol appears, or

anything else indicates

that the hood is not com-

pletely closed while driv-

ing, stop immediately and

close it properly.

Related information

•

Engine compartment overview (p. 559)

•

Door and seat belt reminders (p. 54)

Engine compartment overview

This overview shows some service-related
components.

The layout of the engine compartment may vary

depending on model and engine variant.

Coolant expansion tank

Washer fluid filler pipe

Brake fluid reservoir (located on the driv-
er's side)
Fusebox

Air filter

Engine oil filler pipe

||

MAINTENANCE AND SERVICE

560

Location of warning decal for the engine compart-

ment. The layout of the engine compartment may

vary depending on model and engine variant.

NOTE

WARNING

Bear in mind that the cooling fan (located

at the front of the engine compartment

behind the radiator) may start or continue

running automatically up to about

6 minutes after the engine is turned off.
Always entrust engine washing to a work-

shop – an authorized Volvo workshop is

recommended. If the engine is hot, there is

a risk of fire.

WARNING

The ignition system works with extremely

high and dangerous voltages. The vehicle

electrical system should always be in igni-

tion mode

0

when work in being per-

formed in the engine compartment.
Do not touch any spark plugs or ignition

coils when the vehicle electrical system is

in ignition mode

II

or when the engine is

warm.

Related information

•

Opening and closing the hood (p. 558)

•

Filling washer fluid (p. 606)

•

Refilling coolant (p. 563)

•

Fuses in the engine compartment
(p. 572)

•

Checking and filling engine oil (p. 562)

•

Ignition modes (p. 372)

Engine oil

For the recommended service intervals and
warranties to be applied, an approved engine
oil must be used.

Location of warning decal for the engine compart-

ment. The layout of the engine compartment may

vary depending on model and engine variant.

Volvo recommends:

MAINTENANCE AND SERVICE

561

If the engine oil is not checked regularly and
the level becomes low, this could cause seri-
ous engine damage.

NOTE

CAUTION

To satisfy the requirements for the engine's
service intervals, all engines are factory-
filled with a specially adapted synthetic
engine oil. Great care has been put into the
choice of oil, with consideration given to
service life, startability, fuel consumption
and environmental impact.

For the recommended service intervals to
apply, an approved engine oil must be
used. Only use the prescribed oil grade to
top off or change the oil. Otherwise, there
is a risk of the vehicle's service life, starta-
bility, fuel consumption and environmental
impact being affected.

Failure to use engine oil of the prescribed
grade and viscosity could cause damage to
engine-related components. Volvo dis-
claims warranty liability for such type of
damage.

Volvo recommends entrusting oil changes
to an authorized Volvo workshop.

Symbols for low oil level

Volvo uses different systems to warn if the oil
level is too low/high or the oil pressure is low.
For oil pressure sensors, a warning symbol is
displayed in the instrument panel when oil
pressure is low

. For oil level sensors, the

warning symbol in the instrument panel

and display messages are used to alert the
driver. Some engine variants have both sys-
tems. Contact a Volvo retailer for more infor-
mation.

Change the engine oil and oil filter according
to the schedule specified in the Warranty and
Maintenance Records Information booklet.
Oils of a higher grade than that specified may
be used. If the vehicle is driven in adverse con-
ditions, Volvo recommends using an oil with a
higher grade than that specified.

Related information

•

Checking and filling engine oil (p. 562)

•

Engine oil specifications (p. 618)

•

Volvo Cars support site (p. 21)

MAINTENANCE AND SERVICE

562

Checking and filling engine oil

The engine oil level is monitored by an elec-
tronic oil level sensor.

Viewing oil level in the center display

Example of the oil level graphic in the center display

The oil level can be viewed using the elec-
tronic oil level gauge in the center display once
the vehicle has been started. The oil level
should be checked regularly.

1. Open the

Car Status

app from App view

in the center display.

2. Tap

Status

to display the oil level.

NOTE

The system cannot directly detect changes
when the oil is filled or drained. The vehicle
must have been driven approximately
30 km (20 miles) and have been stationary
5 minutes on a level surface and with the
engine off before the correct oil level will
be displayed.

NOTE

If the conditions for measuring oil level are
not properly fulfilled (time after engine
shutdown, vehicle inclination, ambient
temperature, etc.) the message

No value

available

will be shown in the center dis-

play. This does

not

mean that anything is

wrong in the vehicle systems.

CAUTION

If this symbol is shown, the oil
pressure may be too low. Stop
the vehicle as soon as possible
and have it towed to a workshop

– an authorized Volvo workshop is recom-
mended.

Filling engine oil

Filler pipe

12

,

13

It may be necessary to top up engine oil
between regularly scheduled services. No
action is necessary with regard to engine oil
level until a message appears in the instru-
ment panel.

WARNING

If the message

Engine oil level

Service

required

is displayed, drive to a workshop

– an authorized Volvo workshop is recom-

mended. The oil level may be too high.

12

Engines with an electronic oil level sensor do not have a dipstick.

13

The layout of the engine compartment may vary depending on model and engine variant.

MAINTENANCE AND SERVICE

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563

WARNING

Do not spill oil on the hot exhaust pipes as

this could cause a fire.

CAUTION

If the message

Engine oil level low

Refill

1 liter

is displayed, fill only with the speci-

fied volume, e.g. 1 liter (1 quart).

Related information

•

Engine oil (p. 560)

•

Engine oil specifications (p. 618)

•

Ignition modes (p. 372)

•

Vehicle status (p. 552)

•

Contacting Volvo (p. 26)

Coolant

The coolant helps ensure that excess heat is
distributed in the circuit in order to, for exam-
ple, warm up the start battery or provide
heating to the passenger compartment.

To avoid deterioration of the cooling system,
engine trouble, etc., only approved Volvo cool-
ant should be used.

Recommended grade:

Volvo-approved pre-

mixed coolant. If concentrated coolant is used,
mix with 50% water of acceptable quality (i.e.
not salt water, etc.). Consult a Volvo retailer if
you have any questions.

To avoid deterioration of the cooling system,
engine trouble, etc., only approved Volvo cool-
ant should be used.

WARNING

Coolant is hazardous if ingested and could

cause damage to organs (kidneys). The

product contains ethylene glycol, inhibitor,

water, etc.

Related information

•

Refilling coolant (p. 563)

Refilling coolant

When refilling coolant, follow the instructions
on the package. Never fill the cooling system
with only water. The risk of freezing is
increased with too low or too high amounts
of coolant.

If there is coolant under the vehicle, smoke
from the cooling system, or if more than
2 liters (about 2 quarts) of coolant has been
added to the system, there could be some-
thing wrong with the cooling system and star-
ting the vehicle could damage the engine. Call
a tow truck and do not attempt to start the
engine.

WARNING

The coolant may be very hot. Never

unscrew the cap when the coolant is hot. If

coolant must be filled, unscrew the expan-

sion tank cap slowly to relieve overpres-

sure.

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MAINTENANCE AND SERVICE

564

Coolant expansion tank

–

Unscrew the expansion tank cap and fill
coolant as needed. The level should not
exceed the

MAX

mark on the outside of

the expansion tank.

CAUTION

•

Do not ingest the contents. May cause
damage to organs (kidneys).

•

Use premixed coolant according to
Volvo's recommendations. If concen-
trated coolant is used, make sure that
the coolant mixture is 50% coolant
and 50% water of acceptable quality.

•

Do not mix different types of coolant.

•

To help ensure sufficient corrosion pro-
tection in the system, only use new
coolant when replacing larger compo-
nents in the cooling system.

•

Never run the engine unless the cool-
ing system is properly filled. An
improperly filled cooling system could
lead to high temperatures and cracks
in the cylinder heads.

•

High levels of chlorine, chlorides and
other salts may cause corrosion in the
cooling system.

Related information

•

Engine compartment overview (p. 559)

•

Coolant (p. 563)

MAINTENANCE AND SERVICE

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565

Starter battery

The starter battery is used to start the electri-
cal system and power the starter motor and
other electrical equipment in the vehicle.

The vehicle has a single-pole electrical system
that uses the chassis and engine mount as
conductors.

The vehicle has a voltage-regulated alternating
current generator.

The starter battery is a 12 V battery, dimen-
sioned for the carbon dioxide-reducing func-
tions Start/Stop and regenerative charging
and to support the function of the vehicle's
various systems.

The service life and performance of the starter
battery are affected by factors such as driving
style, driving conditions, climate, battery dis-
charges, number of starts, etc.

•

Never disconnect the starter battery while
the engine is running.

•

Make sure the cables to the starter battery
are correctly connected and the clamps
are securely tightened.

WARNING

•

Batteries generate hydrogen gas,
which is flammable and explosive.

•

Do not connect the jumper cable to
any part of the fuel system or to any
moving parts. Avoid touching hot
manifolds.

•

Battery fluid contains sulfuric acid. Do
not allow battery fluid to contact eyes,
skin, fabrics or painted surfaces.

•

If contact occurs, flush the affected
area immediately with water. Obtain
medical help immediately if eyes are
affected.

•

Never expose the battery to open flame
or electric spark. Do not smoke near
the battery. Failure to follow the
instructions for jump starting can lead
to injury.

Starter battery service life and
capacity

The service life of the starter battery is affec-
ted by several factors, such as number of
starts, battery discharges, driving style, driving
conditions, climate, etc. The starting capacity
of the battery reduces gradually over time. The
battery must therefore be recharged if the
vehicle is not used for a long period of time or
if it is only driven short distances. Severe cold

further limits starting capacity. If the starter
battery becomes discharged too many times,
its service life will be shortened.

To help keep the starter battery in good condi-
tion, the vehicle should be driven at least
15 minutes per week or the battery should be
connected to a battery charger with automatic
trickle charging. A starter battery that is
always kept fully charged has the maximum
service life.

Location

The starter battery is located in the engine compart-

ment.