Volvo V90 Cross Country (2021 year). Manual in english — page 34
LOADING, STORAGE AND PASSENGER COMPARTMENT
579
2.
Rear mounting:
Press the button on each side of the cas-
sette to release the ends from the load
anchoring eyelets. Lift out the net.
Front mounting:
Slide the cassette off of the mounting
brackets and lift then net out.
Related information
•
Loading recommendations (p. 570)
•
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MAINTENANCE AND SERVICE
582
Volvo's service program
To keep the vehicle as safe and reliable as
possible, follow the Volvo service schedule
specified in the Warranty and Maintenance
Records Information booklet.
WARNING
California Proposition 65
Operating, servicing and maintaining a pas-
senger vehicle can expose you to chemi-
cals including engine exhaust, carbon mon-
oxide, phthalates, and lead, which are
known to the State of California to cause
cancer and birth defects or other reproduc-
tive harm. To minimize exposure, avoid
breathing exhaust, do not idle the engine
except as necessary, service your vehicle in
a well ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
Volvo recommends having an authorized
Volvo workshop perform service and mainte-
nance. Volvo workshops have the staff, service
literature and special tools that can provide
the highest quality of service.
To ensure the Volvo warranty is not invali-
dated, check and follow the Warranty and
Service Records Information booklet.
Introduction
The maintenance services contain several
checks that require special instruments and
tools and therefore must be performed by a
qualified technician. To keep your Volvo in top
condition, specify time-tested and proven
Genuine Volvo Parts and Accessories.
The Federal Clean Air Act - U.S.
The Federal Clean Air Act requires vehicle
manufacturers to furnish written instructions
to the ultimate purchaser to assure the proper
servicing and function of the components that
control emissions. These services, which are
listed in the "Warranty and Service Records
Information" booklet, are not covered by the
warranty. You will be required to pay for labor
and material used.
Maintenance
Your Volvo passed several major inspections
before it was delivered to you, in accordance
with Volvo specifications. The maintenance
procedures outlined in the Warranty and Serv-
ice Records Information booklet, many of
which will positively affect your vehicle's emis-
sions, should be performed as indicated. It is
recommended that receipts for vehicle emis-
sion maintenance be retained in case ques-
tions arise concerning maintenance. Inspec-
tion and maintenance should also be per-
formed anytime a malfunction is observed or
suspected.
Applicable warranties - U.S./Canada
In accordance with applicable U.S. and Cana-
dian regulations, the following list of warran-
ties is provided.
•
New Vehicle Limited Warranty
•
Parts and Accessories Limited Warranty
•
Corrosion Protection Limited Warranty
•
Seat Belt and Supplemental Restraint
Systems Limited Warranty
•
Emission Design and Defect Warranty
•
Emission Performance Warranty
These are federal warranties; other warranties
are provided as required by state/provincial
law. Refer to your separate Warranty and
Service Records Information booklet for
detailed information concerning each of the
warranties.
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MAINTENANCE AND SERVICE
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583
Periodic maintenance helps minimize
emissions
•
Refer to your Service and Warranty
Booklet for a comprehensive service
and maintenance schedule up to
240,000 km (150,000 miles). This
program contains inspections and ser-
vices necessary for the proper function
of your vehicle and includes compo-
nents that affect vehicle emissions.
•
The Warranty and Service Records
Information booklet also contains
detailed information concerning the
warranties that apply to your vehicle.
On-board Diagnostic System
OBD II is part of your vehicle's computerized
engine management system. It stores diag-
nostic information about your vehicle's emis-
sion controls. It can light the Check Engine
light (MIL) if it detects an emission control
"fault." A "fault" is a component or system
that is not performing within an expected
range. A fault may be permanent or temporary.
OBD II will store a message about any fault.
Emission inspection readiness
How do states use OBD II for emission
inspections?
Many states connect a computer directly to a
vehicle's OBD II system. The inspector can
then read "faults." In some states, this type of
inspection has replaced the tailpipe emission
test.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspec-
tion for any of the following reasons:
•
If your Check Engine (MIL) light is lit, your
vehicle may fail inspection.
•
If your vehicle's Check Engine light was lit,
but went out without any action on your
part, OBD II will still have a recorded fault.
Your vehicle may pass or fail, depending
on the inspection practices in your area.
•
If you had recent service that required dis-
connecting the battery, OBD II diagnostic
information may be incomplete and "not
ready" for inspection. A vehicle that is not
ready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
•
If your Check Engine (MIL) light is lit or
was lit but went out without service, have
your vehicle diagnosed and, if necessary,
serviced by a qualified Volvo technician.
•
If you recently had service for a lit Check
Engine light, or if you had service that
required disconnecting the battery, a
period of driving is necessary to bring the
OBD II system to "ready" for inspection.
Two half-hour trips of mixed stop-and-go/
highway driving are typically needed to
allow OBD II to reach readiness. Your
Volvo retailer can provide you with more
information on planning a trip.
•
Maintain your vehicle in accordance with
your vehicle's maintenance schedule.
Owner maintenance
Periodic maintenance requirements and inter-
vals are described in your vehicle's Warranty
and Service Records Information booklet.
The following points can be carried out
between the normally scheduled maintenance
services.
Each time the vehicle is refueled:
•
Check the engine oil level.
•
Clean the windshield, windshield wipers,
headlights, and taillights.
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MAINTENANCE AND SERVICE
584
Monthly:
•
Check cold tire pressure in all tires.
Inspect the tires for wear.
•
Check that engine coolant and other fluid
levels are between the indicated "min"
and "max" markings.
•
Clean interior glass surfaces with a glass
cleaner and soft paper towels.
•
Wipe driver information displays with a
soft cloth.
•
Visually inspect battery terminals for cor-
rosion. Corrosion may indicate a loose ter-
minal connector, or a battery near the end
of its useful service life. Consult your Volvo
retailer for additional information.
As needed:
Wash the vehicle, including the undercarriage,
to reduce wear that can be caused by a
buildup of dirt, and corrosion that can be
caused by salt residues.
Clean leaves and twigs from air intake vents at
the base of the windshield, and from other pla-
ces where they may collect.
Complete service information for qualified
technicians is available online for purchase
or subscription at www.volvotechinfo.com.
Related information
•
•
Scheduling service and repairs (p. 587)
•
Connecting equipment to the vehicle's
data link connector (p. 37)
•
Technician certification (p. 38)
•
Climate control system service (p. 592)
•
Maintenance of the brake system (p. 405)
•
Engine compartment overview (p. 594)
Data transfer between vehicle and
workshop over Wi-Fi
Volvo workshops have a designated Wi-Fi
network for data transfer between your vehi-
cle and the workshop. Your visit to the work-
shop will be easier and more effective when
diagnostics information and software can be
transferred over the workshop's network.
At the workshop, your service technician can
connect your vehicle to the workshop's Wi-Fi
network to perform troubleshooting and
download software. For this type of communi-
cation, the vehicle only connects to a work-
shop's network. It is not possible to connect
the vehicle to another Wi-Fi network (e.g. your
home network) in the same way as to a work-
shop's network.
Connecting with remote key
Connection is usually managed by the service
technician, who will use the remote key but-
tons. It is therefore important to bring a key
with buttons with you when you visit the
workshop. Pressing the lock button on the
remote key three times will connect the vehi-
cle to the workshop's Wi-Fi network.
When the car is connected to a Wi-Fi net-
work, the
symbol appears in the center
display.
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* Option/accessory.
585
WARNING
The vehicle may not be driven when it is
connected to the workshop's networks and
systems.
Related information
•
Handling system updates via Download
Center (p. 585)
•
Scheduling service and repairs (p. 587)
Download Center
With the vehicle connected to the Internet
1
,
updates for a number of the vehicle's sys-
tems can be downloaded from the center dis-
play.
The
Download Center
app is
started from the center dis-
play and makes it possible to:
•
search for and update system software
•
update Sensus Navigation
*
map data
•
download, update and delete apps.
Related information
•
Handling system updates via Download
Center (p. 585)
•
•
•
•
•
Navigating in the center display's views
(p. 119)
Handling system updates via
Download Center
Functions for Internet-connected vehicles
and infotainment can be updated via Down-
load Center. Updates can be done one at a
time or all at the same time.
Searching for update
If an update is available, the
message
New software
updates available See
Download Center
will be
displayed in the center dis-
play's status field.
In order for system updates to be possible, the
vehicle must have an Internet connection
2
.
–
Go to
Download Center
in the center dis-
play's App view.
> If no search has been performed since
the last time the infotainment system
was started, a search will be initiated.
No search will begin if a software
download is in progress.
A number in
System updates
shows
how many updates are available. Tap to
display a list of updates that can be
installed in the vehicle.
1
There may be a charge for transmitting data over the Internet, depending on your service plan.
2
There may be a charge for transmitting data over the Internet, depending on your service plan.
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Data downloading can affect other services
such as transfer data, e.g. web radio. If the
affect on other services is experienced as
problematic, the download can be interrup-
ted. Alternatively, it may be appropriate to
switch off or cancel other services.
An update can be interrupted when the
ignition is switched off and the vehicle is
left.
However, the update does not have to be
completed before the vehicle is left as the
update is resumed the next time the vehi-
cle is used.
Updating all system software
–
Select
Install all
at the bottom of the list.
To avoid displaying a list, select
Install all
via
System updates
.
Updating individual system software
–
Select
Install
to choose the software you
would like to download.
Canceling software download
–
Tap the checkbox in the activity indicator
that replaced
Install
when the download
began.
Note that only a download can be cancelled.
An installation cannot be cancelled once it has
begun.
Deactivating the background search
for software update
Automatic searching for software updates is
activated as the default factory setting, but the
function can be deactivated.
1. Tap
Settings
in the center display's Top
view.
2. Tap
System
Download Center
.
3. Tap to deselect
Auto Software Update
.
Related information
•
•
•
Navigating in the center display's views
(p. 119)
Vehicle status
The general status of the vehicle can be
viewed in the center display.
The
Car Status
app is started
from the center display's App
view and has four tabs:
•
Messages
- status messages
•
Status
– checking engine oil level and
AdBlue level
3
•
TPMS
- tire inflation pressure check
•
Appointments
- appointment information
and vehicle information
4
Related information
•
Handling messages saved from the instru-
ment panel (p. 112)
•
Checking and filling engine oil (p. 596)
•
Tire pressure monitoring system
•
Scheduling service and repairs (p. 587)
•
Sending vehicle information to the work-
shop (p. 588)
•
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587
Scheduling service and repairs
5
This service offers a way to send a booking
request for service and workshop appoint-
ments directly from the vehicle.
When it is time for service, and in certain
cases if the vehicle requires repairs, a mes-
sage will be displayed in the instrument panel
and at the top of the center display. The time
for service is determined by how much time
has elapsed, the number of hours the engine
has run, or the distance driven since the last
service.
To use the service
•
Create a Volvo ID and register it to the
vehicle.
•
To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet
6
.
Book service
Book a service request when desired or when
a message is displayed indicating that service
or repairs are needed.
1. Open the
Car Status
app from App view
in the center display.
2. Tap
Appointments
.
3. Tap
Request appointment
.
4. Check that your
Volvo ID
is correct.
5. Make sure your preferred
Workshop
information
is correct.
6. In the
Tap to write information to the
workshop
field, you can provide details
on what you would like performed during
the visit or other important information to
your workshop.
7. Tap
Send appointment request
.
> You will receive an appointment sug-
gestion by email within a couple of
days
7
.
On some markets, the message in the
instrument panel indicating that the
vehicle requires service will go out once
the appointment request has been sent.
8. Tap
Cancel request
if you would like to
cancel your request.
The appointment request contains information
about your vehicle that helps the workshop
plan for your visit.
The retailer will send you a digital appointment
suggestion. You also have information about
your retailer available in the vehicle so that you
can contact your workshop.
Accepting an appointment suggestion
When the vehicle has received an appoint-
ment suggestion, a message will be displayed
at the top of the center display.
1. Tap the message.
2. To accept the suggested appointment, tap
Accept
. Otherwise, tap
Send new
proposal
or
Decline
.
For some markets, the system reminds you
when an appointment time is approaching and
the navigation system
8
can also guide you to
the workshop at the appointed time.
If you experience any problems with this
service, contact your Volvo retailer.
3
AdBlue Diesel models only.
4
Certain markets only.
5
Certain markets only.
6
There may be a charge for transmitting data over the Internet, depending on your service plan.
7
Timespan may vary depending on market.
8
For vehicles with Sensus Navigation
*
.
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588
Related information
•
•
Sending vehicle information to the work-
shop (p. 588)
•
Navigating in the center display's views
(p. 119)
•
•
Sending vehicle information to the
workshop
9
Vehicle-related information can be sent at
any time from the vehicle, e.g. if you schedule
a visit to a workshop and would like to assist
your workshop by providing additional basic
information. Sending vehicle information is
not the same as scheduling service.
1. Open the
Car Status
app from App view
in the center display.
2. Tap
Appointments
.
3. Tap
Send vehicle data
.
> A message confirming that vehicle-rela-
ted information has been sent will
appear at the top of the center display.
You can cancel data transmission by
tapping the checkbox in the activity
indicator.
Information is sent via the vehicle's
Internet connection
10
.
Vehicle information can be accessed by any
retailer if they are provided with your vehicle
identification number (VIN
11
).
Vehicle information contents
The most recently saved vehicle-related infor-
mation will be sent (the last time the vehicle
was turned on). This includes information
regarding:
•
service requirements
•
time since last service was performed
•
function status
•
fluid levels
•
mileage (odometer reading)
•
Vehicle Identification Number (VIN
11
)
•
software version
•
diagnostic information.
Related information
•
Scheduling service and repairs (p. 587)
•
•
Navigating in the center display's views
(p. 119)
•
9
Certain markets only.
10
There may be a charge for transmitting data over the Internet, depending on your service plan.
11
Vehicle Identification Number.
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* Option/accessory.
589
Hoisting the vehicle
When hoisting the vehicle, it is important that
the jack is positioned on the designated
points under the vehicle.
The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.
For vehicles with
Leveling Control
*
: If the
vehicle is equipped with pneumatic sus-
pension, this feature must be turned off
before the vehicle is lifted onto a tow truck.
Volvo recommends only using the jack
intended for your specific vehicle model. If
a jack other than that recommended by
Volvo is used, follow the instructions
included with the equipment.
The vehicle's ordinary jack is only intended
to be used in temporary situations for short
periods of time, such as when changing
wheels in the event of a flat tire. If the vehi-
cle needs to be lifted more frequently, or
for a longer period of time than for a wheel
change, a garage jack or hoist is recom-
mended. Always follow the instructions for
use provided with the equipment.
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590
WARNING
•
Apply the parking brake and put the
gear selector in the Park (
P
) position.
•
Block the wheels standing on the
ground, use rigid wooden blocks or
large stones.
•
Check that the jack is not damaged,
the threads are properly lubricated and
it is free from dirt.
•
Be sure the jack is on a firm, level, non-
slippery surface and that it is upright
and not leaning.
•
The jack must correctly engage in the
jack attachment.
•
No objects should be placed between
the base of the jack and the ground, or
between the jack and the attachment
bar on the vehicle.
•
Never let anyone remain in the vehicle
when it is raised on a jack.
•
If a tire must be changed near passing
traffic, make sure all passengers move
to a safe location.
•
Use a jack intended for the vehicle
when changing a tire. For any other
job, use stands to support the vehicle.
•
Never crawl under or allow any part of
your body to be extended under a vehi-
cle supported by a jack.
WARNING
If the vehicle is lifted on a garage jack, the
jack must be placed under one of the four
lifting points. Make sure that the vehicle is
correctly positioned on the jack and that it
cannot slide off. Make sure the jack plate
has a rubber pad to help keep the vehicle
stable and prevent damage. Always use
axle stands or similar.
When not in use, the jack
*
should be kept in
its storage compartment under the cargo
compartment floor.
Read through all instructions before starting.
Before raising the vehicle using a jack or lift,
take out all the tools you will need.
1. Turn on the vehicle's hazard warning
flashers if e.g. a wheel change must be
performed in an area with traffic.
2. Apply the parking brake and put the gear
selector in
P
, or first gear if the vehicle has
a manual transmission.
If the vehicle is equipped with
Leveling
Control
*
, this feature must be turned off
before the vehicle is lifted onto a tow
truck.
3. Place chocks in front of and behind the
wheels that are still on the ground. For
example, use heavy wooden blocks or
large stones.
4. Position the jack or garage lift arms at the
designated points under the vehicle. The
triangle markings on the plastic cover indi-
cate where the jack attachment points/lift-
ing points are located. There are two jack
attachment points on each side of the
vehicle. There is a groove for the jack at
each attachment point.
5. Position the jack under the attachment
point being used, ensuring that the sur-
face is firm, flat and not slippery.
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MAINTENANCE AND SERVICE
* Option/accessory.
591
6. Crank it up until it is properly aligned and
it is in contact with the vehicle's jack
attachment point. Make sure the top of
the jack (or the garage lift arms) is cor-
rectly positioned in the attachment point,
with the bump on the top of the jack in the
recess in the attachment point and its
base positioned vertically under the
attachment point.
7. Turn the jack so that the crank is as far as
possible from the side of the vehicle,
which will position the jack's arms per-
pendicular to the vehicle's direction of
movement.
8. Raise the vehicle to a suitable height for
the operation to be performed.
Related information
•
•
•
•
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* Option/accessory.
592
Climate control system service
Service and repairs on the air conditioning
system should only be done by an authorized
workshop.
Troubleshooting and repairs
The air conditioning system contains a fluores-
cent tracer substance. Ultraviolet light is used
to search for leaks in the system.
Volvo recommends contacting an authorized
Volvo workshop.
The climate system in the vehicle uses a freon-
free R1234yf refrigerant. For information
regarding the refrigerant, refer to the decal
located on the inside of the hood.
WARNING
The air conditioning system contains the
refrigerant R1234yf under pressure. In
accordance with SAE J2845 (Technician
Training for Safe Service and Containment
of Refrigerants Used in Mobile A/C Sys-
tem), service and repairs to the refrigerant
system may only be performed by trained
and certified technicians in order to ensure
the safety of the system.
Related information
•
Volvo's service program (p. 582)
Replacing a windshield with head-
up display
*
Vehicles with a head-up display have a spe-
cial type of windshield that meets the
requirements for displaying projected infor-
mation.
Volvo recommends contacting an authorized
Volvo workshop for assistance replacing the
windshield. The correct type of replacement
windshield must be used in order for the head-
up display to function properly.
Related information
•
•
Opening and closing the hood
To open the hood, pull the lever in the pas-
senger compartment and then turn the han-
dle under the hood.
Opening the hood
Pull the handle to the left of the brake
pedal to release the hood from its fully
closed position.
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MAINTENANCE AND SERVICE
593
Turn the handle under the front edge of
the hood counterclockwise to release the
catch and lift the hood.
Warning - hood not closed
When the hood is released, a warn-
ing symbol and graphic will be dis-
played in the instrument panel and
an audible signal will sound. If the
vehicle begins to roll, the audible signal will be
repeated several times.
If the warning symbol is illuminated or an
audible warning signal sounds even though
the hood is securely closed, consult a
workshop - an authorized Volvo workshop
is recommended.
Closing the hood
1. Press down the hood until it begins to
close under its own weight.
2. When the hood reaches the catch at the
handle in the front edge of the vehicle,
press down on the hood to close it com-
pletely.
WARNING
Risk of injury! When closing, make sure
that the hood is completely unobstructed
and that no one can be injured.
WARNING
Make sure the hood locks securely after
closing. It must audibly lock on both sides.
Hood not completely closed.
Hood completely closed.
WARNING
Never drive with the hood
open!
If this symbol appears, or
anything else indicates
that the hood is not com-
pletely closed while driv-
ing, stop immediately and
close it properly.
Related information
•
Engine compartment overview (p. 594)
•
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MAINTENANCE AND SERVICE
594
Engine compartment overview
This overview shows some service-related
components.
The layout of the engine compartment may vary
depending on model and engine variant.
Coolant expansion tank
Brake fluid reservoir (located on the driv-
er's side)
Washer fluid filler pipe
Fusebox
Air filter
Engine oil filler pipe
Location of warning decal for the engine compart-
ment. The layout of the engine compartment may
vary depending on model and engine variant.
WARNING
Bear in mind that the cooling fan (located
at the front of the engine compartment
behind the radiator) may start or continue
running automatically up to about
6 minutes after the engine is turned off.
Always entrust engine washing to a work-
shop – an authorized Volvo workshop is
recommended. If the engine is hot, there is
a risk of fire.
WARNING
The ignition system works with extremely
high and dangerous voltages. The vehicle
electrical system should always be in igni-
tion mode
0
when work in being per-
formed in the engine compartment.
Do not touch any spark plugs or ignition
coils when the vehicle electrical system is
in ignition mode
II
or when the engine is
warm.
Related information
•
Opening and closing the hood (p. 592)
•
•
•
Fuses in the engine compartment
(p. 607)
•
Checking and filling engine oil (p. 596)
•
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595
Engine oil
For the recommended service intervals and
warranties to be applied, an approved engine
oil must be used.
Location of warning decal for the engine compart-
ment. The layout of the engine compartment may
vary depending on model and engine variant.
Volvo recommends:
If the engine oil is not checked regularly and
the level becomes low, this could cause seri-
ous engine damage.
To satisfy the requirements for the engine's
service intervals, all engines are factory-
filled with a specially adapted synthetic
engine oil. Great care has been put into the
choice of oil, with consideration given to
service life, startability, fuel consumption
and environmental impact.
For the recommended service intervals to
apply, an approved engine oil must be
used. Only use the prescribed oil grade to
top off or change the oil. Otherwise, there
is a risk of the vehicle's service life, starta-
bility, fuel consumption and environmental
impact being affected.
Failure to use engine oil of the prescribed
grade and viscosity could cause damage to
engine-related components. Volvo dis-
claims warranty liability for such type of
damage.
Volvo recommends entrusting oil changes
to an authorized Volvo workshop.
Symbols for low oil level
Volvo uses different systems to warn if the oil
level is too low/high or the oil pressure is low.
For oil pressure sensors, a warning symbol is
displayed in the instrument panel when oil
pressure is low
. For oil level sensors, the
warning symbol in the instrument panel
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MAINTENANCE AND SERVICE
596
and display messages are used to alert the
driver. Some engine variants have both sys-
tems. Contact a Volvo retailer for more infor-
mation.
Change the engine oil and oil filter according
to the schedule specified in the Warranty and
Maintenance Records Information booklet.
Oils of a higher grade than that specified may
be used. If the vehicle is driven in adverse con-
ditions, Volvo recommends using an oil with a
higher grade than that specified.
Related information
•
Checking and filling engine oil (p. 596)
•
Engine oil specifications (p. 658)
•
Volvo Cars support site (p. 21)
Checking and filling engine oil
The engine oil level is monitored by an elec-
tronic oil level sensor.
Viewing oil level in the center display
Example of the oil level graphic in the center display
The oil level can be viewed using the elec-
tronic oil level gauge in the center display once
the vehicle has been started. The oil level
should be checked regularly.
1. Open the
Car Status
app from App view
in the center display.
2. Tap
Status
to display the oil level.
The system cannot directly detect changes
when the oil is filled or drained. The vehicle
must have been driven approximately
30 km (20 miles) and have been stationary
5 minutes on a level surface and with the
engine off before the correct oil level will
be displayed.
If the conditions for measuring oil level are
not properly fulfilled (time after engine
shutdown, vehicle inclination, ambient
temperature, etc.) the message
No value
available
will be shown in the center dis-
play. This does
not
mean that anything is
wrong in the vehicle systems.
If this symbol is shown, the oil
pressure may be too low. Stop
the vehicle as soon as possible
and have it towed to a workshop
– an authorized Volvo workshop is recom-
mended.
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