Ford Excursion (2005 year). Manual — part 54

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(Items in this catalog may be purchased by credit card, check or
money order.)

Obtaining a French owner’s guide

French Owner’s Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.

REPORTING SAFETY DEFECTS (U.S. ONLY)

If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or Ford Motor
Company.

To contact NHTSA, you may either call the Auto Safety Hotline toll-free
at 1–800–424–9393 (or 366–0123 in the Washington D.C. area) or write
to:

NHTSA
400 Seventh Street
U.S. Department of Transportation
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from
the Hotline.

Customer Assistance

218

WASHING THE EXTERIOR

Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
• Never use strong household detergents or soap, such as dish washing

or laundry liquid. These products can discolor and spot painted
surfaces.

• Never wash a vehicle that is “hot to the touch” or during exposure to

strong, direct sunlight.

• Always use a clean sponge or car wash mitt with plenty of water for

best results.

• Dry the vehicle with a chamois or soft terry cloth towel in order to

eliminate water spotting.

• It is especially important to wash the vehicle regularly during the

winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.

• Immediately remove items such as gasoline, diesel fuel, bird droppings

and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.

• Remove any exterior accessories, such as antennas, before entering a

car wash.

• Suntan lotions and insect repellents can damage any painted

surface; if these substances come in contact with your vehicle,
wash off as soon as possible.

• If your vehicle is equipped with running boards, do not use

rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.

WAXING

Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
• Wash the vehicle first.
• Do not use waxes that contain abrasives.
• Do not allow paint sealant to come in contact with any non-body

(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.

Cleaning

Cleaning

219

PAINT CHIPS

Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
• Remove particles such as bird droppings, tree sap, insect deposits, tar

spots, road salt and industrial fallout before repairing paint chips.

• Always read the instructions before using the products.

ALUMINUM WHEELS AND WHEEL COVERS

Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
• Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),

which is available from your dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.

• Never apply any cleaning chemical to hot or warm wheel rims or

covers.

• Some automatic car washes may cause damage to the finish on your

wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.

• Do not use hydrofluoric acid-based or high caustic-based wheel

cleaners, steel wool, fuels or strong household detergent.

• To remove tar and grease, use Motorcraft Bug and Tar Remover

(ZC-42), available from your dealer.

ENGINE

Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
• Take care when using a power washer to clean the engine. The

high-pressure fluid could penetrate the sealed parts and cause
damage.

• Do not spray a hot engine with cold water to avoid cracking the

engine block or other engine components.

• Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts

that require cleaning and pressure rinse clean.

• Never wash or rinse the engine while it is running; water in the

running engine may cause internal damage.

Cleaning

220

• Cover the highlighted areas to prevent water damage when cleaning

the engine.

• 5.4L V8/6.8L V10 gasoline engines
PLASTIC (NON-PAINTED) EXTERIOR PARTS
Use only approved products to clean plastic parts. These products are
available from your dealer.
• For routine cleaning, use Motorcraft Detail Wash (ZC-3–A).

• If tar or grease spots are present, use Motorcraft Bug and Tar

Remover (ZC-42).

WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, tree sap, or other
organic contamination. To clean these items, please follow these tips:
• The windshield, rear windows and side windows may be cleaned with

a non-abrasive cleaner such as Motorcraft Ultra Clear Spray Glass
Cleaner (ZC-23), available from your dealer.

• Do not use abrasives, as they may cause scratches.

• Do not use fuel, kerosene, or paint thinner to clean any parts.

• Wiper blades can be cleaned with isopropyl (rubbing) alcohol or

windshield washer solution. Be sure to replace wiper blades when they
appear worn or do not function properly.

Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines (if
equipped).

Cleaning

221