Ford Focus (2017 year). Manual — part 81

Voice Command

[tune [to]] FM 2

[tune [to]] (FM ___ | ___ [FM])

[tune [to]] FM preset ___

*

FM ___ HD ___

[tune [to]] FM 2 preset ___

*

HD ___

[tune [to]] preset ___

Tune

help

*

If equipped.

Sirius Satellite Radio Voice Commands
(If equipped)

E142599

To listen to Sirius satellite radio,
press the voice button and, after
the tone, say:

Voice Commands

Sirius

When you are listening to Sirius
satellite radio, you can press the voice
button, and say any of the commands
in the following table.

Voice Commands

tune [to] SAT

[tune [to]] SAT 1

[tune [to]] SAT 2

[tune [to]] SAT 3

[tune [to]] preset ___

[tune [to]] SAT 1 preset ___

Voice Commands

[tune [to]] SAT 2 preset ___

[tune [to]] SAT 3 preset ___

tune [to] [Sirius]

Help

You can say the

channel number (0-

233) to listen to that

Sirius station.

[tune [to]] Sirius
[channel] ___

CD Voice Commands

E142599

If you are listening to a CD, press
the voice button, and then say
any of the commands in the

following table.

If you are not listening to a CD, press
the voice button and, after the tone,
say:

Voice Command

(disc | CD [player]) play

You can then say any of the following
commands.

pause

play

[play] next track

[play] previous track

[play | change to] track [number] ___

repeat (track | song) [on]

repeat folder [on]

repeat off

(shuffle | random | mix) [on | (tracks |
songs) [on]]

Voice Command

(shuffle | random | mix) (CD [player] |
disc) [on]

(shuffle | random | mix) folder [on]

shuffle off

SYNC™ TROUBLESHOOTING

Your SYNC system is easy to use. However,
should questions arise, see the tables
below.

Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.

Phone issues

Possible solution(s)

Possible cause(s)

Issue

Review your phone's manual

about audio adjustments.

The audio control settings

on your phone may be

affecting SYNC perform-

ance.

There is excessive back-

ground noise during a phone

call.

Try turning off the device,

resetting the device,

removing the device's

battery, then trying again.

This may be a possible

phone malfunction.

During a call, I can hear the

other person but they

cannot hear me.

Go to the website to review

your phone's compatibility.

This is a phone-dependent

feature.

SYNC is not able to down-

load my phonebook.

Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

Try pushing your phonebook

contacts to SYNC by using

the Add Contacts feature.

This may be a possible

phone malfunction.

Use the SYNCmyphone
feature available on the

website.

Try pushing your phonebook

contacts to SYNC by using

the Add Contacts feature.

This may be a limitation on

your phone's capability.

The system says Phonebook

Downloaded but the

phonebook in SYNC is

empty or missing contacts.

Phone issues

Possible solution(s)

Possible cause(s)

Issue

If the missing contacts are

stored on your SIM card, try

moving them to the device

memory.

Remove any pictures or

special ring tones associ-

ated with the missing

contact.

Depending upon your phone,
you may have to grant SYNC

permission to access your

phonebook contacts. Make

sure to confirm when

prompted by your phone

during the phonebook

download.

Go to the website to review

your phone's compatibility.

This is a phone-dependent

feature.

I am having trouble

connecting my phone to

SYNC.

Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

Try deleting your device

from SYNC, deleting SYNC

from your device and trying

again.

Check the security and auto

accept and prompt always

settings relative to the SYNC

Bluetooth connection on

your phone.

This may be a possible

phone malfunction.

Update your device's firm-

ware.

Phone issues

Possible solution(s)

Possible cause(s)

Issue

Turn off the Auto phone-

book download setting.

Go to the website to review

your phone's compatibility.

This is a phone-dependent

feature.

Text messaging is not

working on SYNC.

Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

This may be a possible

phone malfunction.

USB and media issues

Possible solution(s)

Possible cause(s)

Issue

Try turning off the device,

resetting the device,

removing the device's

battery, then trying again.

This may be a possible

device malfunction.

I am having trouble

connecting my device.

Make sure you are using the

manufacturer's cable.

Make sure you insert the

USB cable correctly into the

device and the USB port.

Make sure that the device

does not have an auto-

install program or active

security settings.

Make sure you are not

leaving the device in your
vehicle during very hot or

cold temperatures.

This is a device limitation.

SYNC does not recognize

my device when I turn on the

car.

Review the device compatib-

ility chart on the SYNC

website to confirm your

phone supports the

Bluetooth audio streaming

function.

This is a phone-dependent

feature.

Bluetooth audio does not

stream.