Ford F-350 (2017 year). Manual — part 15

USING MYKEY WITH REMOTE
START SYSTEMS

MyKey is not compatible with non

Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.

MYKEY TROUBLESHOOTING

Potential causes

Condition

· The key or transmitter used to start the
vehicle does not have admin privileges.

I cannot create a MyKey.

· Vehicles with keyless start: Make sure you
place the transmitter into the backup posi-
tion. See Starting a Gasoline Engine
(page 174).
· The key or transmitter used to start the
vehicle is the only admin key. There always
has to be at least one admin key.
· SecuriLock passive anti-theft system is
disabled or in unlimited mode.

· The key or transmitter used to start the
vehicle does not have admin privileges.

I cannot program the configurable settings.

· There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 62).

· An admin transmitter is present when you
started your vehicle.

For vehicles with keyless start: No MyKey
restrictions are available when starting the
vehicle.

· There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 62).

· The key or transmitter used to start the
vehicle does not have admin privileges.

I cannot clear the MyKeys.

· No MyKeys are created. See Creating a
MyKey (page 62).

· Purchase a new key or tranmitter from
your authorized dealer.

I lost the only admin key.

· Program a spare key or transmitter. You
may need to see your authorized dealer.
See Passive Anti-Theft System (page
74).

I lost a key.

· The MyKey user is not using the MyKey.

MyKey distances do not accumulate.

· An admin key holder cleared the MyKeys
and created new MyKeys.
· The key system has been reset.

LOCKING AND UNLOCKING

You can use the power door lock control
or the remote control to lock and unlock
your vehicle.

See Tailgate Lock (page 70).

Power Door Locks

(If Equipped)

The power door lock control is on the driver
and front passenger door panels.

E138628

Unlock.

A

Lock.

B

Remote Control

(If Equipped)

You can use the remote control at any time
your vehicle is not running.

Unlocking the Vehicle (Two-Stage
Unlock)

E138629

Press the button to unlock the
driver door. Press the button
again within three seconds to

unlock all doors. The direction indicators
flash.

Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows your entire vehicle to unlock with
one press of the button. The direction
indicators flash twice to indicate a change
to the unlocking mode. The unlocking
mode applies to the remote control and
keyless entry keypad.

Intelligent access at the driver door will
unlock your entire vehicle when you disable
two-stage unlocking.

Locking the Vehicle

E138623

Press the button to lock all
doors. The direction indicators
flash.

Press the button again within three
seconds to confirm that all the doors are
closed. The doors lock again, the horn
sounds and the direction indicators flash
if all the doors are closed.

Mislock

If any door is open, or if the hood is open
on vehicles with an anti-theft alarm or
remote start, the horn will sound twice and
the direction indicators will not flash.

Activating Intelligent Access

(If

Equipped)

The intelligent access key must be within
3 ft (1 m) of the door or tailgate you intend
to lock or unlock.

At the Front Doors

Pull a front exterior door handle to unlock
and open the door. The unlock sensor is on
the back of the handle. Make sure not to
touch the lock sensor area on the front of
the handle.

E190690

Press and hold the lock sensor area for
about a second to lock your vehicle. To
avoid unlocking the door inadvertently,
make sure you only touch the lock sensor
and not other areas of the door handle.

After locking the doors with the lock
sensor, there is a brief delay before you can
unlock your vehicle. This delay lets you pull
the handle to make sure it locked.

Note: Keep the door handle surface clean
to avoid issues with operation.

At the Electronic Tailgate

E187693

Press the exterior tailgate release button
inside of the tailgate handle. The tailgate
will unlock and open. See Tailgate Lock
(page 70).

Smart Unlock

(If Equipped)

This feature helps to prevent you from
locking your intelligent access key inside
your vehicle’s passenger compartment or
rear cargo area.

If you leave your key in the ignition, when
you open the driver door and lock your
vehicle with the power door lock control,
the doors lock then unlock.

You can still lock your vehicle with the key
in the ignition by:
•

Using the manual lock on the inside of
the door.

•

Locking the driver door with a key.

•

Using the keyless entry keypad.

•

Using the lock button on the remote
control.

Smart Unlocks for Intelligent
Access Keys

(If Equipped)

This feature helps to prevent you from
locking your intelligent access key inside
your vehicle’s passenger compartment or
rear cargo area.

When you lock your vehicle using the
power door lock control (with the door
open, vehicle in park and ignition off), your
vehicle will search for an intelligent access
key in the passenger compartment after
you close the door. If your vehicle finds a
key, all of the doors will immediately
unlock.

In order to override the smart unlock
feature and intentionally lock the
intelligent access key inside your vehicle,
you can lock your vehicle after all doors
are closed by using the keyless entry
keypad, pressing the lock button on
another intelligent access key or touching
the locking area on the handle with another
intelligent access key in your hand.

When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if
the ignition is on.

Autolock and Autounlock

(If Equipped)

The autolock feature locks all the doors
when your doors are closed, the ignition is
on, and your vehicle reaches a speed
greater than 12 mph (20 km/h).

When your doors autolock while driving,
stopping the vehicle then switching the
ignition off or to accessory and opening
the driver door unlocks all your doors. This
autounlock feature remains active for 10
minutes after stopping.

Note: The doors do not autounlock if you
have electronically locked them before
opening the driver door.

Enabling or Disabling

You can enable or disable these features
independently of each other using the
information display. An authorized dealer
can also help you enable or disable these
features. See General Information (page
111).

Illuminated Entry

The interior lamps and select exterior
lamps illuminate when you unlock the
doors with the remote entry system.

The illuminated entry system turns off the
lights if:
•

The ignition is on.

•

You press the remote control lock
button.

•

After 25 seconds of illumination.

The dome lamp does not turn on if the
control is set to the off position.

The lights do not turn off if:
•

You switch them on with the dimmer
control.

•

Any door is open.

Battery Saver

The battery saver turns off the interior
lamps 30 minutes after you switch off the
ignition if a door is open and the dome
lamp switch is on. It turns off the interior
lamps after 10 minutes if the dome lamp
switch is off.

Accessory Mode Battery Saver for
Intelligent Access Keys (If Equipped)

If you leave the ignition on after leaving
your vehicle, it turns off 15 minutes after
you close all of the doors.

KEYLESS ENTRY

(If Equipped)

SECURICODE™ KEYLESS ENTRY
KEYPAD

The keypad is near the driver window and
illuminates when you touch it.

Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly.

E190936