Ford F-350 (2017 year). Manual — part 129

E205447

Action and Description

Menu Item

Item

Displays your recent calls.

Recent Call
List

A

You can place a call by selecting an entry from this list.
You can also sort the calls by selecting the drop down menu at
the top of the screen. You can choose:

Missed

Outgoing

Incoming

All

All of your contacts from your phone display in alphabetical
order.

Contacts

B

Selecting this button allows
you to choose a specific letter
to view.

A-Z Jump

Displays the name of your phone and takes you to the phone
settings options.

Phone
Settings

C

From this menu, you can pair subsequent devices, set ring tones
and alerts. See Settings (page 535).

(If Equipped)

Action and Description

Menu Item

Item

Displays all recent text messages.

Text
Messages

D

Use this keypad to dial in a phone number.

Phone
Keypad

E

Use the backspace button to delete numbers.

Press this button to begin a
call.

Call

Touch this button to send all calls directly to your voicemail.
New text message notifications are not displayed on the screen
and all ringtones and alerts are set to silent.

Do Not
Disturb

F

Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.

Making Calls

There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 499). You can use the
touchscreen to place calls as well.

(If Equipped)

To call a number in your contacts,
select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Accept

Note: You can also accept the call by
pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Note: You can also reject the call by
pressing the phone button on the steering
wheel.

Ignore the call by doing nothing. SYNC 3
logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

•

911 Assist (United States and Canada
Only). See Settings (page 535).

You can select any of the following during
an active phone call:

(If Equipped)

Item

Immediately end a
phone call. You can
also press the
button on the
steering wheel.

End Call

Press this to access
the phone keypad.

Keypad

You can switch the
microphone off so
the caller does not
hear you.

Mute

Item

Privacy

Transfer the call to
the cell phone or
back to SYNC 3.

Text Messaging

Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.

Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).

Receiving a Text Message

When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select:

Action and Description

Menu Item

Have SYNC 3 read the message to you.

Hear It

View the text on the touchscreen.

View

To call the sender.

Call

You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.

Reply

To exit the screen.

Close

Smartphone Connectivity

(If Equipped)

SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.

When you use Apple CarPlay or Android
Auto, you can:
•

Make calls.

•

Send and receive messages.

•

Listen to music.

•

Use your phone's voice assistant.

Apple CarPlay and Android Auto disable
some SYNC 3 features.

Most Apple CarPlay and Android Auto
features use mobile data.

Apple CarPlay

Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.

1.

Plug your phone into a USB port. See
USB Port (page 448).

(If Equipped)