Ford F-550 (2022 year). Manual in english — page 32
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts, where
available, in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you
may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM
mode, only, if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations, HD2 through HD7, are
only available digitally.
When HD Radio broadcasts are active, you
can access the following functions:
•
Memory presets
allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.
Note:
As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station’s reception
area.
519
Audio System - Vehicles With: SYNC 3
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station, aside from HD2-
HD7 multicast stations, it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for the accuracy of all audio
streams and data fields.
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Audio System - Vehicles With: SYNC 3
Potential station issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune
.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.
1
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.
1
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
1
http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS Ford Motor Company
and DTS are not responsible for the
content sent using HD Radio technology.
Content may be changed, added or deleted
at any time at the station owner's
discretion.
SATELLITE RADIO
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather,
traffic and entertainment satellite radio
channels. For more information and a
complete list of SiriusXM satellite radio
channels, visit www.siriusxm.com in the
United States, www.siriusxm.ca in Canada,
or call SiriusXM at 1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
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Audio System - Vehicles With: SYNC 3
Satellite Radio Reception Factors
Potential Satellite Radio Reception Issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.
Satellite radio signal interfer-
ence
SiriusXM Satellite Radio Service
Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.
E208625
SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SiriusXM satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account.
Locating Your ESN
1.
Select SiriusXM as the audio source.
2. Tune to channel 0.
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Audio System - Vehicles With: SYNC 3
Troubleshooting
Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is no
longer available.
Questions? Call
1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are either
skipped or locked.
None found
Check Channel Guide
No action required.
SiriusXM has updated the
channels available for your
vehicle.
Subscription Updated
523
Audio System - Vehicles With: SYNC 3
USB PORT
WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
USB A
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USB C
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The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
Note:
We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Locating the USB Ports
The USB ports may be in the following
locations:
•
Inside the media bin.
•
Inside the center console.
•
On the lower instrument panel.
Note:
The number and type of USB ports
may vary depending on your vehicle.
Note:
Not all USB ports in your vehicle have
data transfer capabilities. See
524
Audio System - Vehicles With: SYNC 3
AUDIO SYSTEM
PRECAUTIONS
WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Listening to loud audio for long periods of
time could damage your hearing.
SWITCHING THE AUDIO UNIT
ON AND OFF
Press the button on the volume
control.
SELECTING THE AUDIO
SOURCE
Audio Unit
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Press to open the media source
menu.
You can press this multiple times to
change the audio source or scroll through
the media sources.
Touchscreen
Press
Sources
on the touchscreen to open
the media source menu.
PLAYING OR PAUSING THE
AUDIO SOURCE
Audio Unit
Press the button to pause
playback. Press again to resume
playback.
Touchscreen
Press the button to pause
playback. Press again to resume
playback.
Note:
Not all sources can be paused.
ADJUSTING THE VOLUME
E248939
Turn to adjust the volume.
Some vehicles may be able to adjust the
volume using buttons on the steering
wheel.
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Audio System - Vehicles With: SYNC 4
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on the
touchscreen to switch shuffle
mode on or off.
Note:
Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF
Press the button on the
touchscreen to switch repeat
mode on or off.
Note:
Not all sources have repeat mode.
SETTING A MEMORY PRESET
1.
Select a station or channel.
2. Press and hold a memory preset button
on the touchscreen.
Note:
The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note:
You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade
(If Equipped)
1.
Press
Settings
on the touchscreen.
2. Press
Sound Settings
.
3. Press
Balance / Fade
.
4. Press the arrows to adjust the settings.
Tone Settings
1.
Press
Settings
on the touchscreen.
2. Press
Sound Settings
.
3. Press
Tone Settings
.
4. Press the arrows or slider bar to adjust
the settings.
Speed Compensated Volume
1.
Press
Settings
on the touchscreen.
2. Press
Sound Settings
.
3. Press
Speed Compensated Volume
.
4. Press a setting.
Occupancy Mode
(If Equipped)
1.
Press
Settings
on the touchscreen.
2. Press
Sound Settings
.
3. Press
Occupancy Mode
.
4. Press a setting.
Sound Mode
(If Equipped)
1.
Press
Settings
on the touchscreen.
2. Press
Sound Settings
.
3. Press
Sound Mode
.
4. Press a setting.
SETTING THE CLOCK AND
DATE
1.
Press
Settings
on the touchscreen.
2. Press
Clock Settings
.
3. Set the time.
Note:
The
AM
and
PM
options are not
available if
24-hour mode
is on.
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Audio System - Vehicles With: SYNC 4
Switching Automatic Time
Updates On and Off
1.
Press
Settings
on the touchscreen.
2. Press
Clock Settings
.
3. Switch
Automatic time zone update
on or off.
AM/FM RADIO
AM/FM RADIO LIMITATIONS
The further you travel from an AM or FM
station, the weaker the signal and the
weaker the reception.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with the
reception.
When you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the
audio system muting.
SELECTING A RADIO STATION
Manually Selecting a Radio
Station
E270235
Turn to search through the radio frequency
band.
Using Direct Tune
1.
Press
Direct Tune
to open the number
pad.
2. Enter the station you prefer.
Note:
You can only enter a valid station for
the audio source you are currently listening
to.
Using Seek
Press either button. The system
stops at the first station it finds
in that direction.
Using the Station List
1.
Press
Browse
.
Note:
Available on FM radio only.
2. Press a station.
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Audio System - Vehicles With: SYNC 4
SWITCHING THE DISPLAY ON
AND OFF
Audio Unit
E272035
Press the button.
Touchscreen
To switch the display off:
1.
Press
Settings
on the touchscreen.
2. Press
Display Settings
.
3. Press
Display Off
.
Note:
The display defaults to on each time
you switch your vehicle on.
To switch the display on, press anywhere
on the touchscreen.
DIGITAL RADIO
WHAT IS DIGITAL RADIO
HD Radio™ technology is the digital
evolution of analog AM/FM radio.
For additional information, visit
.
HD Radio Technology is manufactured
under license from iBiquity Digital
Corporation and foreign patents. HD Radio
and the HD and HD Radio logos are
proprietary trademarks of DTS. The vehicle
manufacturer and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed,
added or deleted at any time at the station
owner's discretion.
HOW DOES DIGITAL RADIO WORK
Your system has a special receiver that
allows it to receive digital broadcasts in
addition to analog broadcasts.
HD1 signifies the main programming status
and is available in both analog and digital
broadcasts. Other multicast stations are
only available digitally and could contain
new or different content.
Note:
When the system first receives an
HD1 station, it plays the station in the analog
version until it verifies the station is an HD
Radio station. Then it shifts to the digital
version.
Note:
There is an audio mute delay when
switching to an HD2 or HD3 station because
the system has to reacquire and decode the
digital signal.
DIGITAL RADIO LIMITATIONS
If you are outside the reception area, the
system could not work.
If you are on the fringe of the reception
area, the station could mute due to weak
signal strength.
Note:
If you are listening to HD1, the system
changes back to the analog broadcast until
the digital broadcast is available again. If
you are listening to any other multicast
channels, the station mutes and stays
muted unless it is able to connect to the
digital signal again.
Depending on the station quality, you could
hear a slight sound change when the
station changes between analog and
digital audio.
You cannot access a saved HD station if
your vehicle is outside the station’s
reception area.
SWITCHING DIGITAL RADIO
RECEPTION ON AND OFF
1.
Press
Settings
on the touchscreen.
2. Press
Radio Settings
.
3. Switch
AM HD Radio
or
FM HD Radio
on or off.
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Audio System - Vehicles With: SYNC 4
DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology.
E142616
The color of the indicator changes to
indicate the system status.
Gray indicates the system is acquiring a
digital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.
Note:
For stations that have more than one
HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.
For additional information about extended
subscription terms, visit
in the United States,
Canada, or call SiriusXM at
1-888-539-7474.
Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.
When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference.
LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER
1.
Select SiriusXM as the audio source.
2. Tune to channel 0.
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Audio System - Vehicles With: SYNC 4
SELECTING A CHANNEL
Manually Selecting a Channel
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E328570
Press the button to find the
previous or next available radio
channel.
Linear Tuner
The linear tuner is displayed when
manually selecting a channel. You can
swipe left or right on the linear tuner
carousel to navigate through the channel
list. Tap on a channel title to listen to it.
Using Direct Tune
1.
Press the channel up or down button
to open the linear tuner screen.
2. Press
Direct Tune
to open the number
pad.
3. Enter the channel you prefer.
Using Browse
1.
Press
Browse
.
2. Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. You
can subscribe or manage your subscription
directly from the touchscreen.
Listener Add/Switch
You can create up to five listener profiles
per SiriusXM account. Each listener profile
can be personalized with a name and
profile image.
Note:
Requires a trial or active subscription
to use.
Note:
A default profile is available when no
listener profiles are created.
SiriusXM Favorites
SiriusXM Favorites are shown for the active
listener profile. While you are listening to
SiriusXM, you can save favorites by:
•
Tapping the currently tuned channel
or show logo on the SiriusXM audio
screen. A favorite icon appears next to
the logo when it is saved as a favorite.
•
Tuning to a channel or show you want
to save as a favorite. Navigate to the
SiriusXM Favorites screen and press
the Add Current button. The currently
tuned channel or show is saved as a
favorite.
•
Saving a radio preset. This saves the
currently tuned SiriusXM channel or
show as a favorite.
Note:
Requires a trial or active subscription
to use.
Listening History
Listening history is a list of recently listened
to SiriusXM content and is shown for the
active listener profile. You can view,
manage and reset the listening history
using the controls on the touchscreen.
Note:
Requires a trial or active subscription
to use.
Listener Settings
Listener settings apply to the active
listener profile.
Note:
Requires a trial or active subscription
to use.
Note:
A default profile is available when no
listener profiles are created.
530
Audio System - Vehicles With: SYNC 4
Help and Support
You can contact SiriusXM Customer Care
directly from SYNC and view information
required to manage your SiriusXM account.
531
Audio System - Vehicles With: SYNC 4
AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended Action
Potential Effects
Error Message
Internet connectivity is
turned off. See
Internet streaming and On
Demand shows are unavail-
able and some SiriusXM
features are disabled.
Connectivity Disabled
SYNC will attempt to
connect. See
529). Switch to a satellite
connection for the current
channel if the option is
available.
Audio system may mute.
"Switch to Satellite" button
may be displayed on the
SiriusXM audio screen if the
channel is also available via
satellite.
No Internet
Antenna may be obstructed
or satellite reception is weak
in your location. See
(page 529). Switch to an
internet connection for the
current channel if the option
is available.
Audio system may mute.
“Switch to Internet” button
may be displayed on the
SiriusXM audio screen if the
channel is also available via
streaming.
No Satellite Signal
Allow some time for audio
to load or tune to a different
channel.
Audio system may mute
while audio attempts to
load.
Slow Network Connection
A temporary update may be
in progress. Allow some time
before retrying to tune to the
channel. If issue persists, the
channel may no longer be
available.
Audio system may mute.
Radio may tune to a
different channel.
Channel Unavailable
A temporary update may be
in progress. Allow some time
before retrying to play the
episode. If issue persists, the
episode may no longer be
available.
Audio system may mute.
Radio may tune to a
different channel.
Episode Unavailable
532
Audio System - Vehicles With: SYNC 4
Retry action after some time
or tune to a different
channel.
Audio system may mute.
Radio may tune to a
different channel.
Something went wrong
Your subscription has
expired or you have not yet
subscribed for access to the
listed content. Navigate to
Subscription under the
Satellite Radio Settings
menu. If you have an active
subscription which includes
the listed channel or content
and you see this error, you
may need to refresh your
radio. To refresh your Siri-
usXM radio, visit www.siri-
usxm.com/refresh in the US,
or www.siriusxm.ca/refresh
in Canada.
You may need to provide
your SiriusXM Radio identific-
ation number. See
Cannot listen to selected
content. Content may
appear grayed out and some
features may be disabled.
Subscribe to Listen
533
Audio System - Vehicles With: SYNC 4
Your subscription does not
include access to the listed
content. You may need to
upgrade your subscription.
Navigate to Subscription
under the Satellite Radio
Settings menu. If you have
an active subscription which
includes the listed channel
or content and you see this
error, you may need to
refresh your radio. To refresh
your SiriusXM radio, visit
www.siriusxm.com/refresh
in the US, or www.siri-
usxm.ca/refresh in Canada.
You may need to provide
your SiriusXM Radio identific-
ation number. See
Cannot listen to selected
content. Content may
appear grayed out and some
features may be disabled.
Upgrade to Listen
Content is not available in
your location or SiriusXM is
unable to determine your
location. Tuning to a
different channel may
resolve the issue.
Audio may mute. “Not avail-
able in your location” or
“Unable to determine your
location” may be displayed.
Location Restricted Content
The Block Explicit Content
filter is turned on. Navigate
to Listener Settings under
the Satellite Radio Settings
menu to access the Block
Explicit Content filter.
Navigate to Listener
Settings. See
Audio may mute. Radio may
tune to a different channel.
Channel Blocked
If issue persists, you may
need to visit an authorized
dealer for service.
Audio may mute. Access to
SiriusXM features may be
unavailable.
Antenna Problem or Hard-
ware Problem
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Audio System - Vehicles With: SYNC 4
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