Ford F-550 (2022 year). Manual in english — page 37

WHAT IS VOICE INTERACTION

Voice Interaction allows you to control
vehicle features using conversational
requests.

SETTING THE WAKE WORD

1.

Press the Settings option on the
feature bar.

2. Press the Voice Control button.
3. Switch on Listen for Wake Word.
4. Press Preferred Wake Word

5. Select a wake word.

BEGINNING A VOICE
INTERACTION

Say the selected wake word.

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Press the voice interaction
button on the steering wheel.

VOICE INTERACTION
EXAMPLES

General Examples

Result

Command

The system resets

the current voice

interaction.

Start Over.

The system ends

the current voice

interaction.

Cancel.

The system goes to

the next page.

Next Page.

The system goes to

the previous page.

Previous Page.

The system

displays a list of

available

commands you can

use on the current

screen.

Help.

Entertainment Examples

Result

Command

The system plays

the selected music.

Play The Beatles.

The system shows

the selected music.

Show music by The

Beatles.

The system tunes

the radio to 101.9

FM.

Tune to FM 101.9.

The system tunes

the radio to Sirius

Channel 2.

Set the station to

Sirius Channel 2.

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Voice Interaction - Vehicles With: SYNC 4

Climate Examples

Result

Command

The system sets

the temperature to

the minimum.

Set the temper-

ature to low.

The system sets

the temperature to

72°F (22°C).

Set the temper-

ature to 72°F

(22°C).

Phone Examples

Result

Command

The system calls

Henry using your

connected device.

Call Henry.

The system dials

the selected phone

number.

Dial (phone

number).

The system begins

a dictated text

message.

Send a text

message to Henry.

The system reads

you the most recent

message from

Henry.

Read my message

from Henry.

Apps Examples

Result

Command

The system

prompts you to say
the name of an app

to start it on the

system.

Mobile Apps.

The system will list

all of the currently

available Mobile

Apps.

List Mobile Apps.

The system will

search and connect
to compatible apps

running on your

mobile device.

Find Mobile Apps

Navigation Examples

Result

Command

The system begins

guided navigation

to the address.

Say the address

that you're looking

for, like '125 Main

Street, New York'.

The system

searches for the

requested point of

interest.

Where is ___

The system shows

directions to the

selected intersec-

tion.

Show me directions

to Oakwood

Boulevard and

Pelham Road.

The system ends

guided navigation

to the destination.

Cancel route.

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Voice Interaction - Vehicles With: SYNC 4

PHONE PRECAUTIONS

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

CONNECTING YOUR PHONE

Go to the settings menu on your device and
switch

Bluetooth®

on.

Select the phone option on the
feature bar.

1.

Select

Add Phone

.

Note:

A prompt alerts you to search for your

vehicle on your cell phone.

2. Select your vehicle on your cell phone.

Note:

A number appears on your cell phone

and on the touchscreen.

3. Confirm that the PIN (personal

identification number) on your cell
phone matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your cell phone.

4. Download the phonebook from your

cell phone when you are prompted.

Note:

If you pair more than one cell phone,

use the phone settings to specify the
primary phone. You can change this setting
at any time.

PHONE MENU

This menu becomes available after pairing
a phone.

Recent Call List

Display and select an entry from a list of
previous calls.

Contacts

Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts.

Favorites

Display the list of favorite contacts that
are set up on your phone.

Messaging

Displays the list of text messages to read,
listen to, or respond to.

Email

Displays the list of emails to read, listen to,
or respond to.

Phone List

Display the list of paired or connected
devices that you can select.

Note:

Up to 12 devices can be stored.

Do Not Disturb

Reject incoming calls and switch ring tones
and alerts off.

Phone Keypad

Directly dial a number.

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Phone - Vehicles With: SYNC 4

Voice Control

Say a command to use the Google or Siri
voice assistant available on your
connected phone to access supported
features.

Note:

Some features under the phone menu

may not be available if the feature is not
supported through the phone.

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Phone - Vehicles With: SYNC 4

MAKING AND RECEIVING A
PHONE CALL

Making Calls

To call a number in your contacts,
select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number from your favorites,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Favorites

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Accept

Note:

You can also accept the call by

pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Ignore the call by doing nothing. The
system logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

You can select any of the following during
an active phone call:

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Phone - Vehicles With: SYNC 4

Item

Immediately end a
phone call. You can
also press the
button on the
steering wheel.

End Call

Press this to access
the phone keypad.

Keypad

Item

Mute

You can switch the
microphone off so
the caller does not
hear you.

Transfer the call to
the cell phone or
back to the touch-
screen.

Privacy

SENDING AND RECEIVING A TEXT MESSAGE

Description

Menu Item

Hear the text message.

Hear It

View the text message.

View

Call the sender.

Call

Reply to the text message with a standard text message.

Reply

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Phone - Vehicles With: SYNC 4

SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF

iOS

1.

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

.

3. Select the information icon to the right

of your vehicle.

4. Switch text message notification on or

off.

Android

1.

Go to the settings menu on your cell
phone.

2. Select

Bluetooth®

.

3. Select the profiles option.

4. Select the phone profile.

5. Switch text message notification on or

off.

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Phone - Vehicles With: SYNC 4

CONNECTING A BLUETOOTH®
DEVICE

1.

Make sure

Bluetooth®

is enabled on

your device.

2. Press

Settings

on the touchscreen.

3. Press

Connectivity

.

4. Press

Bluetooth

.

5. Press

Add a Bluetooth Device

.

Note:

A prompt alerts you to search for your

vehicle on your device.

6. Select your vehicle on your device.

Note:

A number appears on your device and

on the touchscreen.

7.

Confirm that the number on your
device matches the number on the
touchscreen.

Note:

The touchscreen indicates that you

have successfully paired your device.

The

Bluetooth®

word mark and logos are

registered trademarks owned by

Bluetooth

SIG, Inc.

and any use of such marks by

Ford Motor Company is under license.
Other trademarks and trade names are
those of their respective owners.

PLAYING MEDIA USING
BLUETOOTH®

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any

hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

Connect your device.

E100027

Press the audio button on the
feature bar.

Press

Sources

.

Press the

Bluetooth®

option.

Press to play a track. Press again
to pause the track.

Press to skip to the next track.

Press and hold to fast forward
through the track.

Press once to return to the
beginning of a track. Repeatedly
press to return to previous

tracks.

Press and hold to fast rewind through the
track.

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Bluetooth® - Vehicles With: SYNC 4

APP PRECAUTIONS

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

APP REQUIREMENTS

When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.

ACCESSING APPS

Select the apps option on the
feature bar.

ENABLING APPS ON AN IOS
DEVICE

Select the apps option on the
feature bar.

1.

Select Mobile Apps Help.

2. Follow the instructions to pair and

connect your device via

Bluetooth®

or

with a USB cable.

3. Start the apps on your device that you

want to use.

4. Select the app that you want to use on

the touchscreen.

Note:

Some apps may run through Apple

CarPlay if it is enabled.

Note:

Closing an app on your device will

close it on the touchscreen.

Note:

For troubleshooting assistance select

Mobile Apps List under Mobile Apps Help.

ENABLING APPS ON AN
ANDROID DEVICE

Select the apps option on the
feature bar.

1.

Select Mobile Apps Help.

2. Follow the instructions to pair and

connect your device via

Bluetooth®

or

with a USB cable.

3. Start the apps on your device that you

want to use.

4. Select

Find Mobile Apps

.

5. Select the app that you want to use on

the touchscreen.

Note:

Some devices may lose the ability to

play music over USB when Mobile Apps are
enabled.

Note:

Some apps may run through Android

Auto if it is enabled.

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Apps - Vehicles With: SYNC 4

Note:

Closing an app on your device will

close it on the touchscreen.

Note:

For troubleshooting assistance select

Mobile Apps List under Mobile Apps Help.

SWITCHING APPLE CARPLAY
ON AND OFF

Enabling Apple CarPlay with USB

1.

Connect your device to a USB port.

2. Follow the instructions on your device

and the touchscreen.

Note:

Selecting "Enable Wireless CarPlay"

on your device will prepare the device for
wireless carplay when you re-enter the
vehicle.

Enabling Apple CarPlay with
Wireless

1.

Pair your device to

Bluetooth®

.

2. Follow the instructions on your device

and the touchscreen.

Disabling Apple CarPlay

Select the settings option on the
feature bar.

1.

Press Phone List.

2. Select your device from the list.

3. Press Disable.

Re-Enabling Apple CarPlay

Select the settings option on the
feature bar.

1.

Press Phone List.

2. Select your device from the list.

3. Press Connect to Apple CarPlay.

SWITCHING ANDROID AUTO
ON AND OFF

Enabling Android Auto with USB

(If Equipped)

1.

Connect your device to a USB port.

2. Follow the instructions on the

touchscreen.

Note:

Certain features of the system are

not available when you are using Android
Auto.

Enabling Android Auto with
Wireless

1.

Pair your device to

Bluetooth®

.

2. Follow the instructions on your device

and the touchscreen.

Note:

Certain Android Devices do not

support Android Auto Wireless. Please
check your Android OS version for
compatibility.

Disabling Android Auto

Select the settings option on the
feature bar.

1.

Press Phone List.

2. Select your device from the list.

3. Press Disable.

Re-Enabling Android Auto

Select the settings option on the
feature bar.

1.

Press Phone List.

2. Select your device from the list.

3. Press Connect to Android Auto.

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Apps - Vehicles With: SYNC 4

ACCESSING NAVIGATION

Press the button to access
Navigation.

Note:

As the driver, be aware of all local

traffic regulations and road attributes, and
operate your vehicle in a safe and legal
manner.

NAVIGATION MAP UPDATES

To update your Map data over Wi-Fi, your
vehicle must be connected to a Wi-Fi
access point. For USB updates and other
details, contact dealers at
1-866-462-8837 in the United States and
Canada, or 01-800-557-5539 in Mexico.

Note:

If you find map data errors, you may

report them by going to
www.here.com/mapcreator.

ADJUSTING THE MAP

ZOOMING THE MAP IN AND OUT

You can use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.

CHANGING THE FORMAT OF THE
MAP

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Press the Menu button.

1.

Press the Map Orientation tile.

2. Select a map orientation.

LIVE TRAFFIC

WHAT IS LIVE TRAFFIC

You can observe real-time road congestion
when live traffic is on.

SWITCHING LIVE TRAFFIC ON
AND OFF

E328845

Press the Menu button.

1.

Press the Traffic on Map tile.

2. Press Traffic on or Traffic Off.

SETTING A DESTINATION

SETTING A DESTINATION USING
THE TEXT ENTRY SCREEN

1.

Press the search bar at the top of the
screen.

2. Enter your destination using the

keyboard.

3. Press Search.

4. Select a destination from the list.

5. Press Start to begin navigation.

SETTING A DESTINATION USING
THE MAP SCREEN

Press and hold on the map to place a pin
at that location. Information about the
location of the pin appears on the screen.

E328844

Press the button to begin
navigation to the pin.

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Navigation - Vehicles With: SYNC 4

SETTING A DESTINATION USING
A PREDICTIVE DESTINATION

Press the predicted destination card on
the screen to navigate to it. These appear
when the navigation system has learned
your driving habits.

SETTING A DESTINATION USING
A RECENT DESTINATION

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Press the Menu button.

1.

Press the Recents tile.

2. Select a destination from the list.

SETTING A DESTINATION USING
A SAVED DESTINATION

E328845

Press the Menu button.

1.

Press Saved Places.

2. Select a saved destination.

Note:

Press the star icon next when viewing

location details to save the location.

SETTING A DESTINATION USING
A POINT OF INTEREST

Press and hold on a point of interest icon
on the map. Information about the location
of the point of interest appears on the
screen.

E328844

Press the button to begin
navigation to the point of
interest.

WAYPOINTS

ADDING A WAYPOINT

E328843

Press the Add Waypoint button
when in an active navigation
session.

1.

Enter your waypoint on the keyboard.

2. Press Search.

3. Select a waypoint from the list.
4. Press Add to Trip.

EDITING WAYPOINTS

1.

Press the waypoint you would like to
edit.

2. Select an option to reorder or delete

the waypoint.

ROUTE GUIDANCE

ADJUSTING THE GUIDANCE
PROMPT VOLUME

Turn the volume control when a guidance
prompt plays to adjust the volume.

REPEATING AN INSTRUCTION

Press the turn indicator to hear the last
voice instruction.

CANCELING ROUTE GUIDANCE

E280804

Press the button to cancel route
guidance to the selected
location.

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Navigation - Vehicles With: SYNC 4

TRAILER TOWING
NAVIGATION

When you have an active subscription and
Trailer Towing Navigation is switched on,
the system will calculate the best route for
trailer towing by avoiding dangerous road
conditions based on the dimensions of your
trailer.

Switching Trailer Towing
Navigation On and Off

1.

Press the

Navigation

button on the

feature bar.

2. Press the

Menu

button.

3. Press

Trailer Routing

.

4. Switch

Trailer-optimized Routing

on

or off.

Entering Trailer Dimensions

1.

Press the

Navigation

button on the

feature bar.

2. Press the

Menu

button.

3. Press

Trailer Routing

.

4. Press

Towing Menu

.

5. Press

Add Trailer

.

6. Follow the instructions on the screen

to enter the type and dimensions of the
trailer into the system.

Navigation Alerts

Alerts will appear on the navigation map
while driving. An orange alert triangle
indicates you should proceed with caution.
When not following active guidance to a
destination, a red alert triangle may appear
and indicates you should avoid the road
and find a detour.

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Navigation - Vehicles With: SYNC 4

UPDATING THE VEHICLE
SYSTEMS WIRELESSLY

E327789

Over-the-Air Updates allow you
to update your vehicle system
software wirelessly. To make

sure you receive all updates, set a recurring
schedule and connect to Wi-Fi. See

Connected Vehicle

(page 498). Updates

may take longer if not connected to Wi-Fi,
or may not download at all. Multiple
connections may be required to complete
a download.

Enabling Over-the-Air Updates

E280315

Press the settings option on the
feature bar.

1.

Press the

System Update

tile.

2. Switch

Automatic Updates

on.

Note:

Over-the Air Updates are enabled by

default.

Note:

If you do not want to receive

Over-the-Air Updates you can turn them
off. You will not be notified of new updates.

Scheduling an Update

Scheduling an update allows you to set a
convenient time for the update to
complete. We recommend updating
overnight when your vehicle is not in use.
Ensure Vehicle Connectivity and Automatic
Over-the-Air Updates are enabled. Once
you complete these steps, your schedule
will be saved for future updates. As long
as an update is not in process you can
adjust your schedule.

Note:

Some updates may be applied

outside of your set schedule. Information
about the unscheduled update appears on
the touchscreen after it is applied.

Using the Settings Menu

E280315

Press the settings option on the
feature bar.

1.

Press the

System Update

tile.

2. Press

Schedule Update

.

3. Use the controls to set the time and

day of the update.

4. Save the schedule.

Note:

You can set the updates to occur at

any time.

Using the Status Bar Icon

E327785

When an update is available, tap
the notification icon and follow
the prompts on the screen.

Additional Over-the-Air Update icons may
appear on the status bar. See

Status Bar

(page 597).

Applying an Over-the-Air Update

You can see the progress of the update on
the touchscreen. An update cannot be
canceled once it has been started.

During scheduled updates you will not be
able to drive your vehicle, start the vehicle,
use remote controls to lock and unlock the
vehicle. The alarm, central locks, and door
tones are disabled. The electronic door
lock will not function during an update. You
can open the doors using the mechanical
latch if child locks are not on. Pull the
handle until it stops to use the mechanical
latch. Some updates may not allow you to
use your vehicle during the update process.

Note:

Some updates can complete in the

background, but more complex updates can
take up to 45 minutes.

Note:

Double locking is switched off and

central locking is switched on during and
after an update.

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Vehicle System Updates - Vehicles With: SYNC 4

Note:

If your vehicle is plugged in, charging

will stop during an update and resume when
the update is complete.

Over-the-Air Update Requirements

If these requirements are not met during a
scheduled update the update will be
postponed. You can update your schedule
if you want to retry the update sooner.

•

Your vehicle is not running.

•

Your vehicle is stopped.

•

Your vehicle is parked.

•

The hazard indicators are switched off.

•

The alarm is not sounding.

•

The doors are closed.

•

The parking lights are switched off.

•

You are not pressing the brake pedal.

•

An emergency call is not in progress.

•

The Stop Safely lamp is not
illuminated. See

Instrument Cluster

Warning Lamps

(page 137).

Viewing Update Information

If an update is successful, the touchscreen
will provide additional details or statuses
about the update. You can also access this
information under the System Update tile.

If an update is not successful, follow the
prompt that appears on the touchscreen.

PERFORMING A MASTER
RESET

E280315

Press the settings option on the
feature bar.

1.

Press the

Reset

tile.

2. Press

Master Reset

.

3. Follow the prompts on the screen to

complete the reset.

614

Vehicle System Updates - Vehicles With: SYNC 4

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:

Web Address (United States)

www.Accessories.Ford.com

Web Address (Canada)

www.Accessories.Ford.ca

We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.

We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
•

24 months, unlimited mileage.

•

The remainder of your new vehicle
limited warranty.

Contact an authorized dealer for details
and a copy of the warranty.

Ford Licensed Accessories are the
accessory manufacturer's designs. The
manufacturer develops and therefore
warrants Ford Licensed Accessories, and
does not design or test these accessories
to Ford Motor Company engineering
requirements. Contact an authorized Ford
dealer for the manufacturer’s limited
warranty details, and request a copy of the
Ford Licensed Accessories product limited
warranty from the accessory manufacturer.

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•

When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.

•

The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.

•

An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.

•

If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.

615

Accessories