Ford Windstar (2003 year). Manual — part 37

GETTING ROADSIDE ASSISTANCE

To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24–hours, seven days a week
• for the New Vehicle Limited Warranty period of three years or 60,000

km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.

Roadside assistance will cover:
• changing a flat tire
• jump-starts
• lock-out assistance
• limited fuel delivery
• towing of your disabled vehicle to the nearest Ford Motor Company

dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).

USING ROADSIDE ASSISTANCE

U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

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Canadian customers who require roadside assistance, call
1–800–665–2006.

If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.

Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.

ROADSIDE COVERAGE BEYOND BASIC WARRANTY

In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.

Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER

The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position.

Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.

Note: With extended use, the flasher may run down your battery.

FUEL PUMP SHUT-OFF SWITCH

FUEL

RESET

This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.

After an accident, if the engine cranks but does not start, this switch
may have been activated.

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This switch is located behind the
service panel on the right side of
the cargo area.

To reset the switch:

1. Turn the ignition OFF.

2. Check the fuel system for leaks.

3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.

4. Turn the ignition ON.

5. Wait a few seconds and return
the key to OFF.

6. Make another check of leaks.

FUSES AND RELAYS

Fuses

If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.

Note: Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.

15

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152

Standard fuse amperage rating and color

COLOR

Fuse

rating

Mini

fuses

Standard

fuses

Maxi

fuses

Cartridge

maxi

fuses

Fuse link

cartridge

2A

Grey

Grey

—

—

—

3A

Violet

Violet

—

—

—

4A

Pink

Pink

—

—

—

5A

Tan

Tan

—

—

—

7.5A

Brown

Brown

—

—

—

10A

Red

Red

—

—

—

15A

Blue

Blue

—

—

—

20A

Yellow

Yellow

Yellow

Blue

Blue

25A

Natural

Natural

—

—

—

30A

Green

Green

Green

Pink

Pink

40A

—

—

Orange

Green

Green

50A

—

—

Red

Red

Red

60A

—

—

Blue

—

Yellow

70A

—

—

Tan

—

Brown

80A

—

—

Natural

—

Black

Passenger compartment fuse panel

The fuse panel is located below and to the left of the steering wheel by
the brake pedal. Remove the panel cover to access the fuses. To remove
the fuse panel cover, pull up on the latch on the top left side of the
cover.

To remove a fuse use the fuse puller tool provided on the fuse panel
cover.

Your vehicle is equipped with a Pull Fuse feature that when used, can
extend the duration of your battery life while your vehicle is parked for
long periods of time. This time will be increased from 31 days to 45 – 55
days (based on option content). You should use this feature when your
vehicle will be parked for long periods of times to ensure the vehicle
starts upon your return.

The pull fuse is located under the instrument panel and is visible from
the exterior of the fuse panel cover.

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