Ford Bronco Sport (2022 year). Manual in english — page 17

Towing Eye Location

(If Equipped)

E265227

The towing eye is in the spare wheel
storage tray. If your vehicle does not have
a towing eye, one can be purchased at your
dealer.

Note:

You must carry the towing eye in your

vehicle at all times.

TOWING POINTS - 2.0L
ECOBOOST™

Your vehicle comes equipped with fixed
front recovery hooks. These hooks should
never have a load applied to them greater
than the gross vehicle weight rating of your
vehicle.

Note:

When recovering your vehicle, we

recommend using both front hooks when
possible to minimize damage to the vehicle.

Before using recovery hooks:

Make sure all attaching points are
secure and capable of withstanding
the applied load.

Never use chains, cables or tow straps
with metal hook ends.

Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.

Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.

Use a damper device such as a tarp,
heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.

Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.

Always align the tow vehicle and stuck
vehicle in a straight line within 10
degrees.

Keep bystanders to the

sides

of the

vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.

265

Roadside Emergencies

GETTING THE SERVICES YOU
NEED

Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.

Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.

A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.

Away From Home

If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.

In the United States:

Mailing address

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126

Telephone

1-800-392-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
If your vehicle is configured as a
motorhome please call 1-800-444-3311
for support.

Additional information and resources are
available online:

Website

www.owner.ford.com

These are some of the items that can be
found online:

U.S. dealer locator by Dealer Name,
City/State or Zip Code.

Owner Manuals.

Maintenance Schedules.

Recalls.

Ford Extended Service Plans.

Ford Genuine Accessories.

Service specials and promotions.

In Canada:

Mailing address

Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8

Telephone

1-800-565-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)

Website

www.ford.ca

Facebook

FordServiceCA (English)
FordServiceQC (Français)

Twitter

@FordServiceCA

266

Customer Assistance

Additional Assistance

If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:

1.

Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.

2. If your inquiry or concern remains

unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.

3. If you require assistance or clarification

on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.

In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:

Vehicle Identification Number.

Your telephone number (home and
business).

The name of the authorized dealer and
city where located.

The vehicle’s current odometer reading.

In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.

Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY)

California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.

California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:

1.

Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR

2. Four or more repair attempts are made

on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR

3. The vehicle is out of service for repair

of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).

In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:

Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126

267

Customer Assistance

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)

Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.

The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.

Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.

BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
needs to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB reviews
the claim for eligibility under the Program
Summary Guidelines.

You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:

BBB AUTO LINE a Division of BBB
National Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102

BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.

For additional information, refer to the
Better Business Bureau website.

Note:

Ford Motor Company reserves the

right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.

268

Customer Assistance

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)

For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).

The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.

In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator’s award is
binding on both you and Ford of Canada.

CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.

GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA

Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.

If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.

The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.

If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:

FORD MOTOR COMPANY

Customer Relationship Centers in:

269

Customer Assistance

E-mail

Fax

Phone

Customer Relation-

ship Center

apemcrc@ford.com

N/A

N/A

Asia Pacific

atnclien@ford.com

N/A

+1-800-841-3673

Caribbean and

Central America

menacac@ford.com

971 4 3327 266

Ford

Middle East

80004443673

Lincoln

80004441067

UAE

80004441066

Saudi Arabia

8008443673

Mobily and Zain cell

phone users in Saudi

800850078

Kuwait

22280384

nafcrc@ford.com

N/A

N/A

North Africa

atnclien@ford.com

N/A

+1-800-841-3673

Puerto Rico and U.S.

Virgin Islands

ssacrc@ford.com

N/A

N/A

Sub-Saharan Africa

infokr1@ford.com or

infokr@lincoln.com

N/A

+82-02-1600-6003

South Korea

If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, expcso@ford.com.

If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.

Customers in the U.S. should call
1-800-392-3673.

270

Customer Assistance

ORDERING ADDITIONAL
OWNER'S LITERATURE

To order the publications in this portfolio,
contact Helm, LLC at:

HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service

Or to order a free publication catalog, call
toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

Helm, LLC can also be reached by their
website:

www.helminc.com

(Items in this catalog may be purchased
by credit card, check or money order.)

Obtaining a French Owner’s
Manual

French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, LLC using the contact
information listed previously in this section.

REPORTING SAFETY DEFECTS
(U.S. ONLY)

If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.

If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.

To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to

www.safercar.gov

; or write to:

Administrator

1200 New Jersey Avenue,
Southeast

Washington, D.C. 20590

You can also obtain other
information about motor vehicle
safety from

www.safercar.gov

.

REPORTING SAFETY DEFECTS
(CANADA ONLY)

If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.

271

Customer Assistance

Transport Canada Contact Information

http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)

Website

http://tc.canada.ca/recalls (English) http://tc.canada.ca/rappels (French)

Website

1-800-333-0510

Phone

Ford of Canada Contact Information

www.ford.ca

Website

1-800-565-3673

Phone

272

Customer Assistance

FUSE BOX LOCATIONS

Engine Compartment Fuse Box

E336053

Remove the engine compartment fuse box
to access the fuses. See

Changing a Fuse

(page 280).

Passenger Compartment Fuse Box

The fuse box is below the glove
compartment.

FUSE SPECIFICATION CHART

Engine Compartment Fuse Box

WARNING:

Always disconnect the

battery before servicing high current
fuses.

WARNING:

To reduce risk of

electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs.

The engine compartment fuse box is in the
engine compartment. It has high-current
fuses that protect your vehicle's main
electrical systems from overloads.

When you disconnect and reconnect the
battery, you need to reset some features.
See

Changing the 12V Battery

(page 293).

Lift the release lever at the rear of the cover
to remove it.

273

Fuses

E292669

Protected Component

Rating

Item

Aftermarket auxiliary
lighting.

30 A

1

Not used.

2

Not used.

3

Supplemental heater.

60 A

4

Supplemental heater.

40 A

5

Supplemental heater.

40 A

6

Heated wiper park.

20 A

7

Not used.

8

Power inverter.

60 A

9

Starter motor.

30 A

10

274

Fuses

Protected Component

Rating

Item

Powertrain control module.

15 A

11

Powertrain control module.

15 A

12

Powertrain control module.

15 A

13

Powertrain control module.

15 A

14

Not used.

15

Not used.

16

Not used.

17

Powertrain control module.

10 A

18

Anti-lock brake system
module.

10 A

19

Data link connector.

10 A

20

Headlamp switch.

5 A

21

Amplifier.

20 A

22

Not used.

23

Not used.

24

Left-hand enhanced head-
lamps.

25 A

25

Right-hand enhanced head-
lamps.

25 A

26

Not used.

27

Not used.

28

Not used.

29

Not used.

30

Electronic power assist
steering.

5 A

31

Body control module.

30 A

32

Front parking aid camera.

10 A

33

Rear view camera.
Blind spot information
system.

275

Fuses

Protected Component

Rating

Item

Gear shift actuator.

Not used.

34

Heated steering wheel.

15 A

35

Not used.

36

Horn.

20 A

37

Blower motor.

40 A

38

Not used.

39

Brake on-off switch.

10 A

40

Amplifier.

20 A

41

Driver power seat.

30 A

42

Anti-lock brake system
valves.

40 A

43

Trailer tow module.

40 A

44

Passenger power seat.

30 A

45

Not used.

46

Heated seats.

20 A

47

Not used.

48

Anti-lock brake system
pump.

60 A

49

Cooling fan.

60 A

50

Moonroof.

30 A

51

USB smart charger.

5 A

52

Not used.

53

Not used.

54

Not used.

55

A/C clutch.

10 A

56

Flood light.

5 A

57

Not used.

58

276

Fuses

Protected Component

Rating

Item

Body control module.

40 A

59

USB smart charger.

5 A

60

Auxiliary power point.

20 A

61

Not used.

62

Not used.

63

Not used.

64

Not used.

65

Not used.

66

Not used.

67

Not used.

68

Port fuel injectors.

15 A

69

Auxiliary power point.

20 A

70

Auxiliary power point.

20 A

71

Rear window wiper.

20 A

72

Not used.

73

Windshield wiper motor.

30 A

74

Heated exterior mirrors.

10 A

75

Heated rear window.

30 A

76

Not used.

77

Liftgate window release.

15 A

78

Not used.

79

Fuel pump.

20 A

80

Rear window washer pump.

10 A

81

Power inverter.

40 A

82

Not used.

83

Driveline control module.

40 A

84

Rain sensor.

5 A

85

277

Fuses

Protected Component

Rating

Item

Not used.

86

Not used.

87

Not used.

88

Note:

Spare fuse amperage may vary.

Passenger Compartment Fuse Box

The fuse box is below the glove
compartment.

E293328

Protected Component

Rating

Item

Not used.

5 A

1

Not used.

5 A

2

Not used.

10 A

3

Ignition switch.

10 A

4

Steering column lock.

Lock.

20 A

5

Unlock.

DC-AC inverter.

10 A

6

Passenger door module.

30 A

7

278

Fuses

Protected Component

Rating

Item

Parking assist control
module.

5 A

8

Auto-dimming interior
mirror.

5 A

9

Lane keeping system.
Passenger airbag deactiva-
tion indicator.

Extended power module.

10 A

10

Telematics control unit
module.

5 A

11

Keyless keypad switch.

5 A

12

Driver door unlock.

15 A

13

Driver door module.

30 A

14

Not used (spare).

15 A

15

Not used (spare).

15 A

16

SYNC.

15 A

17

Receiver transceiver
module.
Integrated control panel.

Wireless accessory charging
module.

7.5 A

18

All terrain control module.

Not used (spare).

7.5 A

19

Not used (spare).

10 A

20

Not used (spare).

7.5 A

21

Not used (spare).

7.5 A

22

Not used (spare).

20 A

23

Not used (spare).

20 A

24

Not used (spare).

30 A

25

Note:

Spare fuse amperage may vary.

279

Fuses

CHANGING A FUSE

General Information

E217331

If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse.

Engine Compartment Fuse Box

WARNING:

Always replace a fuse

with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.

E253688

1.

Pull the latch toward you and remove
the top cover.

E253689

2

3

2. Pull the connector lever upward.

3. Pull the connector upward to remove

it.

E253693

4. Pull both latches toward you and

remove the fuse box.

5. Turn the fuse box over and open the

lid.

280

Fuses

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