Ford F-250 (2022 year). Manual in english — page 36
When you subscribe to SiriusXM Traffic
and Travel Link, it can help you locate the
best gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski conditions
and see scores to current sports games.
Action and Description
Menu Item
Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their
show times, if available.
Movie Listings
Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Weather
Select to see the weather map,
which can show storms, radar
information, charts and winds.
Map
Select to choose from a listing of
weather locations.
Area
Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Sports Info
Touch this button to view ski conditions for a specific area.
Ski Conditions
SETTINGS
E280315
Press the button to enter the
settings menu.
E268570
Once you select a tile, press the
button next to a menu item to
view an explanation of the
feature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth®
Select this tile to switch
Bluetooth®
on
and off and adjust the settings.
Phone
Select this tile to connect, disconnect, and
manage the connected device settings.
Audio
Select this tile to adjust the audio settings.
582
SYNC™ 3
(If Equipped)
Driver Assist
(If Equipped)
Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.
FordPass
(If Equipped)
Select this tile to adjust the FordPass
settings
General
Select this tile to adjust settings like
language, measurement units, or to reset
the system.
911 Assist
(If Equipped)
Select this tile to switch 911 Assist on and
off.
Automatic Updates
Select this tile to adjust the automatic
update settings.
Mobile Apps
Select this tile to adjust permissions,
enable, disable, and update mobile apps.
Display
Select this tile to adjust display settings
like brightness and auto dim.
Charge Settings
(If Equipped)
Select this tile to adjust the electric vehicle
charge settings.
Voice Control
Select this tile to adjust voice control
settings like command confirmations and
displayed lists.
Navigation
(If Equipped)
Select this tile to adjust navigation settings
like map preferences and route guidance.
Seats
(If Equipped)
Select this tile to adjust the lumbar
function and massage function of your
multi contour seats.
Message Center
(If Equipped)
Select this tile to view vehicle messages.
Personal Profiles
(If Equipped)
Select this tile to adjust recalled memory
features when using personal profiles.
Valet Mode
(If Equipped)
Select this tile to enable and disable valet
mode.
Ambient Lighting
(If Equipped)
Select this tile to change the color or
intensity of the interior lighting.
583
SYNC™ 3
(If Equipped)
SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and Resolution
Symptom
The system does not under-
stand what I am saying.
–
You might not be using supported voice commands.
•
•
For a complete list of voice commands, refer to our
website.
–
You might be speaking too soon.
•
Wait for the voice prompt before you speak.
The system does not under-
stand the name of a track or
artist.
–
Device limitation.
Bluetooth®
does not support voice
commands.
•
Connect your device to a USB port.
•
If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
–
You might not be using supported voice commands.
•
•
For a complete list of voice commands, refer to our
website.
–
You might not be saying the name exactly as it appears
on your device.
•
Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.
–
The name contains special characters, for example *,
- or +.
•
Rename the files on your device or use the touch-
screen to select and play the track.
The system does not under-
stand the name of a contact
in the phonebook on my
device and calls the wrong
contact.
–
You might not be saying the name exactly as it appears
on your device.
•
Say the first and last name of the contact exactly
as it appears on your device. Spell out any abbrevi-
ations in the name.
–
The name contains special characters, for example *,
- or +.
•
Rename the contact on your device or use the
touchscreen to select and call the contact.
584
SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
–
You might not be saying the name exactly as it appears
on your device.
•
Say the first and last name of the contact exactly
as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.
The system does not under-
stand certain names of
contacts in the phonebook
on my device.
–
Device limitation.
•
The system uses text-to-speech technology and
uses a synthetically generated voice rather than
pre-recorded human voice.
The system voice prompts
and the pronunciation of
some words do not seem to
be very accurate.
USB and
Bluetooth®
Audio
Possible Cause and Resolution
Symptom
I cannot connect my device. –
Device malfunction.
•
Disconnect your device. Switch your device off and
on to reset it and try again.
–
Cable connection issue.
•
Correctly connect the cable to your device and the
vehicle USB port.
–
Incompatible cable.
•
Use the cable recommended by the manufacturer
of your device.
585
SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
–
Incorrect device settings.
•
Make sure that your device does not have an auto-
install program or active security settings.
•
Check that your device is not set only to charge.
–
Device lock screen enabled.
•
Unlock your device before connecting it.
The system does not recog-
nize my device.
–
Device limitation.
•
Do not leave your device in your vehicle during very
hot or very cold weather conditions.
–
Cable connection issue.
•
Correctly connect the cable to your device and the
vehicle USB port.
–
Incompatible cable.
•
Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist.
–
Device limitation.
Bluetooth®
does not support voice
commands.
•
Connect your device to a USB port.
•
If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my
Bluetooth®
device.
–
Incompatible device.
•
Check the compatibility of your device on our
website.
–
Device not connected.
•
Pair your device. See
–
Media player not running.
•
Start the media player on your device.
The system does not recog-
nize the music on my device.
–
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•
Repair the files on your device.
–
Corrupt files.
•
Repair the files on your device.
586
SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
–
Copyright-protected files.
•
Use a device that contains files that are not copy-
right protected.
–
Unsupported file format.
•
Repair or convert the files to a supported format.
See
–
Device indexing required.
•
Re-index your device. See
–
Device lock screen enabled.
•
Unlock your device before connecting it.
Sometimes I cannot hear a
track playing on my device.
–
Device malfunction.
•
Disconnect your device. Switch your device off and
on to reset it and try again.
When I disconnect my iOS
device the audio volume is
set to maximum.
–
Device limitation.
•
Turn the volume down on your device.
If the system does not play the tracks on your USB device
in the correct order, the following information could help:
The system does not play
the tracks on my USB drive
in the correct order.
–
If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted
alphabetically by file name in the root directory.
–
If you are selecting USB as the audio source after the
system has finished indexing, SYNC plays all tracks
sorted alphabetically by the title in the ID3 tag
regardless of where they are located. SYNC uses the
file name if the title in the ID3 tag does not exist.
–
If you are selecting the option to play all tracks from
the browsing menu, SYNC plays all tracks sorted
alphabetically by the title in the ID3 tag regardless of
where they are located. SYNC uses the file name if the
title in the ID3 tag does not exist.
–
If you are selecting a track when using the explore
device option, SYNC plays tracks sorted alphabetically
by file name in the folder you have selected. SYNC
then plays all tracks in any subfolders in the folder you
have selected.
587
SYNC™ 3
(If Equipped)
Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise.
–
Incorrect cell phone settings.
•
Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
–
Cell phone malfunction.
•
Switch your cell phone on and off, and vehicle
Bluetooth®
on and off and try again.
–
Cell phone microphone muted.
•
Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•
Switch the ignition off and open the door. Close
the door and lock the vehicle. Wait until the
touchscreen is off and any illuminated USB ports
are not illuminated. Unlock the vehicle, switch the
ignition on and try again.
I cannot download a phone-
book.
–
Incompatible cell phone.
•
Check the compatibility of your cell phone on our
website.
–
Incorrect cell phone settings.
•
Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
–
Incorrect system settings.
•
Switch automatic phonebook download on. See
–
Cell phone malfunction.
•
Switch your cell phone off and on to reset it and
try again.
588
SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
–
Incorrect cell phone settings.
•
Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
•
Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
–
Incorrect system settings.
•
Switch automatic phonebook download on. See
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
–
Incompatible cell phone.
•
Check the compatibility of your cell phone on our
website.
–
Cell phone malfunction.
•
Switch your cell phone off and on to reset it and
try again.
•
Install the latest cell phone firmware.
•
Delete your device from the system and delete
SYNC from your device and try again.
•
Switch automatic phonebook download off. See
I cannot connect my cell
phone.
Text messaging does not
work.
–
You might not have switched on text message notific-
ations.
•
Switch text message notifications on. See
–
Incompatible cell phone.
•
Check the compatibility of your cell phone on our
website.
–
Cell phone malfunction.
•
Switch your cell phone off and on to reset it and
try again.
–
Device message sharing is not enabled.
•
Check the permissions on your device to ensure
text message sharing is enabled.
–
Incompatible cell phone.
•
Check the compatibility of your cell phone on our
website.
I cannot hear text messages.
589
SYNC™ 3
(If Equipped)
Navigation
(If Equipped)
Possible Cause and Resolution
Symptom
I cannot enter a street name
when I am abroad.
–
Incorrect entry method.
•
Enter the street name with the country.
The system does not recog-
nize coordinates.
–
Using the wrong coordinates format.
•
Use the format ##. #####, ##. ##### (for N/S ,
E/W). Add a minus before coordinates if the
direction is West and keep a positive value if the
direction is East, for example 12.5412 means East
and -12.5412 means West.
590
SYNC™ 3
(If Equipped)
Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps.
–
Incompatible device.
•
You need an Android device with OS 4.3 or higher
or an iOS device with iOS 8.0 or higher. Pair and
connect your Android device to find compatible
apps. Connect your iOS device to a USB port or
pair and connect using
Bluetooth®
.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps.
–
Compatible apps are not installed on your device.
•
Download and install the latest version of the app.
–
Compatible apps are not running on your device.
•
Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
–
Incorrect app settings.
•
Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps.
–
Apps failed to fully close.
•
Restart the apps and try again.
•
If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
•
If you have an iOS device with iOS 8.0 or higher,
tap the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them.
–
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•
Switch
Bluetooth®
off and on again to force the
system to reconnect to your device.
591
SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them.
–
Cable connection issue.
•
Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet.
–
Device volume is low.
•
Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them.
–
Device limitation. If you have more apps running on
your device than the number of available
Bluetooth®
links, the system cannot find all of them.
•
Close some of the apps to allow the system to find
those that you want to use.
592
SYNC™ 3
(If Equipped)
Wi-Fi Connectivity
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network.
–
Password error.
•
Enter the correct network password.
–
Weak network signal.
•
Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
–
Multiple access points in range with the same SSID.
•
Use a unique name for your SSID. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection.
–
Weak network signal.
•
Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak.
–
Obstructed network signal.
•
If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
•
If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
•
If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
•
If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see.
–
Hidden network.
•
Make the network visible and try again.
593
SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
I cannot see SYNC when I
search for Wi-Fi networks on
my cell phone or other
device.
–
System limitation.
•
SYNC does not provide a Wi-Fi hotspot at this time.
–
Weak network signal
•
Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
–
Wi-Fi hotspot in high demand or has a slow Internet
connection.
•
Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–
No software update available.
–
Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•
Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Personal Profiles
(If Equipped)
Possible Cause and Resolution
Symptom
You might not have set up Personal Profiles.
I cannot create a profile.
You might have entered an invalid profile.
You might not have selected a memory button when
prompted.
You might not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
Personal Profiles has been switched off.
You might not have selected the lock button on the remote
control.
I cannot link a remote
control.
The remote control selected was already associated with
another profile and the system declined to overwrite.
The system performed a profile recall when linking a
remote control.
594
SYNC™ 3
(If Equipped)
Possible Cause and Resolution
Symptom
You might not have the ignition on or in park (P), or you
shifted out park (P) when creating a profile.
You might be using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save.
A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You might not have created a personal profile.
My profile will not recall.
Personal Profiles is turned off.
The profile you requested is already active.
You might not have linked the memory button you are
using to a profile.
You might not have linked the remote control you are using
to a profile.
You might be using the wrong remote control.
You might be pressing a button other than the unlock or
remote start on a linked remote control.
You might have deleted the personal profile.
Personal Profiles is turned off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not.
The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You might have erased and reprogrammed the remote
controls. This could happen if you let a dealership add a
new remote control to replace a lost one.
I lost all profiles.
Someone performed a master reset.
595
SYNC™ 3
(If Equipped)
Resetting the System
1.
Simultaneously press and hold the
seek up and the audio unit power
buttons until the screen goes black.
2. Wait three minutes to allow the system
to complete the reset.
3. Press the audio unit power button to
switch the system on.
Note:
You can reset the system to restore
functionality that has stopped working. The
system reset is designed to restore
functionality and not delete any data that
you have stored.
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to our website.
596
SYNC™ 3
(If Equipped)
CENTER DISPLAY
PRECAUTIONS
WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are not
available while the vehicle is in motion at
or above 6 mph (10 km/h). Settings that
are not critical while driving your vehicle
will be shown as restricted on your display.
See below for examples:
•
System Updates.
•
Personal Profiles Setup.
•
Valet Mode Setup.
•
Driver Assistance Settings.
•
Auto-Start-Stop Speed Threshold.
Vehicle Settings
•
30 Minute Max Idle.
•
MyKey Setup.
•
Door Keypad Code Setup.
•
Backup Start Passcode Setup.
These restricted features will become
available when your vehicle is no longer in
motion.
STATUS BAR
The bar is on top of the display and
indicates the status of your vehicle's
features.
Audio System
E353221
Audio system muted.
Connected Device
Cell phone microphone muted.
E353213
Phone call in progress.
E353208
Media player connected.
Cell phone network signal
strength.
Cell phone roaming.
E335295
Text message received.
E353216
Unread email message.
Automatic crash notification
system off.
E335293
Cell phone battery status.
597
Center Display Overview - Vehicles With: SYNC 4
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