Ford Crown Victoria (2011 year). Manual — part 76

Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraft

威 or Ford-authorized remanufactured

Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.

Oils, fluids and flushing

In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.

Genuine Ford parts and service

When planning your maintenance services, consider your dealership for
all your vehicle’s needs.

There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.

Convenience

Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?

Factory-trained technicians

Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.

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Genuine Ford and Motorcraft

姞 replacement parts

Dealerships stock Ford and Motorcraft

威 branded replacement parts.

These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.

Value shopping for your vehicle’s maintenance needs

Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.

Owner checks and services

Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.

Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.

Engine oil/coolant change intervals

Engine oil

6 months or 7,500 miles (12,000 km)
(whichever comes first)

Engine coolant, initial
change

6 years or 105,000 miles (168,000 km)
(whichever comes first)

Engine coolant, after
initial change

Every 3 years or 45,000 miles (72,000 km)

Check every month

Engine oil level

Function of all interior and exterior lights

Tires for wear and proper pressure, including spare

Windshield washer fluid level

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Check every six months

Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary

Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify potential
issues and prevent major problems. Ford Motor Company recommends the
following multi-point inspection be performed at every scheduled
maintenance interval to help ensure your vehicle keeps running great.

Multi-point inspection – Recommended each visit

Accessory drive belt(s)

Half-shaft dust boots (if equipped)

Battery performance

Horn operation

Clutch operation (if equipped)

Radiator, cooler, heater and A/C hoses

Engine air filter

Suspension component for leaks or
damage

Exhaust system

Steering and linkage

Exterior lamps and hazard
warning system operation

Tires for wear and proper pressure,
including spare

Fluid levels*; fill if necessary

Windshield for cracks, chips or pits

For oil and fluid leaks

Washer spray and wiper operation

*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer

Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!

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