Ford Crown Victoria (2011 year). Manual — part 23

Press to move the front portion of
the seat cushion up or down.

Press to move the rear portion of
the seat cushion up or down.

Using the power lumbar support (if equipped)

The power lumbar control is located
on the front inboard side of the
seat.

Press the top side of the control to
adjust firmness.

Press the bottom side of the control
to adjust softness.

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Heated seats (if equipped)

WARNING: Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes, spinal cord

injury, medication, alcohol use, exhaustion, or other physical
conditions, must exercise care when using the seat heater. The seat
heater may cause burns even at low temperatures, especially if used
for long periods of time. Do not place anything on the seat that
insulates against heat, such as a blanket or cushion, because this may
cause the seat heater to overheat. Do not puncture the seat with pins,
needles, or other pointed objects because this may damage the heating
element which may cause the seat heater to overheat. An overheated
seat may cause serious personal injury.

Note: Do not do the following:
• Place heavy objects on the seat
• Operate the seat heater if water or any other liquid is spilled on the

seat. Allow the seat to dry thoroughly.

The heated seat control is located on the driver’s or front passenger’s door.

To operate the heated seats:
• Press the indicated side of the

control for maximum heat.

• Press again to deactivate.

• Press the indicated side of the

control for minimum heat.

• Press again to deactivate.

The heated seat module resets at every ignition run cycle. While the
ignition is in the on position, activating the high or low heated seat
switch enables heating mode. When activated, they will turn off
automatically when the ignition is turned to the off position.

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The indicator light will illuminate when the heated seats have been
activated.

REAR SEATS

Seat-mounted cup holders and armrest storage compartment
(if equipped)

To access the cup holders, fold the
armrest down.

WARNING: Use only soft cups in the cup holder. Hard objects
can injure you in a collision.

SAFETY RESTRAINTS

Personal Safety System™

The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.

Your vehicle’s Personal Safety System consists of the following items:
• Driver and passenger dual-stage airbag supplemental restraints
• Front safety belts with pretensioners, energy management retractors,

and safety belt usage sensors

• Driver’s seat position sensor
• Front crash severity sensor
• Front passenger sensing system
• “Passenger airbag off” or “pass airbag off” indicator lamp

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2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)

• Restraints Control Module (RCM) with impact and safing sensors
• Restraint system warning light and back-up tone
• The electrical wiring for the airbags, crash sensor(s), safety belt

pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.

How does the Personal Safety System™ work?

The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the Restraints control module (RCM). During a crash, the
RCM may activate the safety belt pretensioners and/or either one or both
stages of the dual-stage airbag supplemental restraints based on crash
severity and occupant conditions.

The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions, not rollovers,
side-impacts, or rear-impacts unless the collision causes sufficient
longitudinal deceleration.

Driver and passenger dual-stage airbag supplemental restraints

The dual-stage airbags offer the capability to tailor the level of airbag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer to Airbag supplemental restraints
(SRS) section in this chapter.

Front crash severity sensor

The front crash severity sensor enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage airbags and safety belt pretensioners.

Driver’s seat position sensor

The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage airbag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver airbag by providing a lower airbag output level.

Seating and Safety Restraints

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2011 Crown Victoria (cro)
Owners Guide, 3rd Printing
USA (fus)