Ford Taurus (2018 year). Manual — part 92

AppLink issues

Possible solution(s)

Possible cause(s)

Issue

On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.

Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
"Phone" button.

There is a bluetooth bug on
some order versions of the
Android OS. This bug may
cause apps that were found
the last time your phone
connected to SYNC not to
be found again if you have
not turned off bluetooth.

My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.

AppLink issues

Possible solution(s)

Possible cause(s)

Issue

Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.

The USB connection to
SYNC may need to be reset.

My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.

Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.

The bluetooth volume on
the phone may be low.

I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.

Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.

Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.

I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.

GENERAL INFORMATION

WARNING

Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that

you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Getting to Know Your System

The SYNC 3 system allows you to interact
with a variety of features using the
touchscreen and voice commands. By
integrating with your Bluetooth-enabled
phone, the touchscreen provides easy
interaction with audio, multimedia, climate
control, navigation, and your phone's SYNC
3 compatible apps.

Using the Touchscreen

To operate the touchscreen, you can
simply touch the item or option that you
want to select. The button changes color
when you select it.

The SYNC 3 layout allows you to quickly
select the feature you wish to use.

E205444

Action and Description

Menu Item

Item

This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.

Status Bar

A

This button is available on the main screens. Pressing it
takes you to the home screen view.

Home

B

This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings

(page 423).

Clock

C

This displays the current outside temperature.

Outside
Temperature

D

You can touch any of the buttons on this bar to select a
feature.

Feature Bar

E

The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.

Note:

Your system is equipped with a

feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).

The Status Bar

Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.