Ford Mustang Mach-E (2022 year). Manual in english — page 22
Why does the software not update
when the system seems to connect
to a Wi-Fi network and the signal
strength is excellent?
•
No software update is available at this
time.
•
Select automatic updates option in the
settings menu to enable automatic
software update or contact an
authorized dealer.
•
There could be a connection problem.
Test the network using another device.
355
Connected Vehicle
CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Tap the vehicle drawer on the top left of
the screen.
1.
Press
Vehicle Hotspot
.
Note:
The vehicle hotspot default setting
is on.
2. Press Settings under the Vehicle
Hotspot menu.
3. Press
Edit
.
4. Switch the Wi-Fi Visibility option on or
off.
Note:
The Wi-Fi visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
Tap the vehicle drawer on the top left of
the screen.
1.
Press
Vehicle Hotspot
.
2. Press Settings under the Vehicle
Hotspot menu.
Note:
The network name is the hotspot
name.
3. Switch the Show Password option on
or off.
Connecting a Device to the Wi-Fi
Hotspot
1.
On your device, switch Wi-Fi on and
select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1.
Connect a device to the hotspot.
Note:
The vehicle network carrier’s portal
opens on your device.
2. If the portal does not open on your
device, open a website and it redirects
to the vehicle network carrier’s portal.
Note:
Secure websites do not redirect.
3. Follow the instructions on the carrier
portal to purchase a plan.
Note:
If you have an active plan, the system
does not redirect to the vehicle network
carrier’s portal when you connect a device.
Visit the vehicle network carrier’s website
to purchase more data.
Note:
If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note:
If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note:
The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
Tap the vehicle drawer on the top left of
the screen.
1.
Press
Vehicle Hotspot
.
2. Press Settings under the Vehicle
Hotspot menu.
3. Press
Edit
.
4. Press
Change Network Name
.
5. Enter your required network name.
6. Press enter to save the network name.
7.
Press
Change Password
.
8. Enter your required password.
356
Vehicle Wi-Fi Hotspot
9. Press enter to save the password.
Changing the Wi-Fi Hotspot
Frequency
Note:
The vehicle hotspot frequency band
is selectable depending upon your device
capabilities. You will not be able to connect
your device to the vehicle hotspot if it does
not support the selected frequency band.
Tap the vehicle drawer on the top left of
the screen.
1.
Press
Vehicle Hotspot
.
2. Press Settings under the Vehicle
Hotspot menu.
3. Press
Edit
.
4. Select a frequency.
357
Vehicle Wi-Fi Hotspot
AUDIO SYSTEM
PRECAUTIONS
WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Listening to loud audio for long periods of
time could damage your hearing.
SWITCHING THE AUDIO UNIT
ON AND OFF
Press the button on the volume
control.
SELECTING THE AUDIO
SOURCE
1.
Press your preferred audio source.
Note:
Available audio sources are listed
along the top of the radio screen.
PLAYING OR PAUSING THE
AUDIO SOURCE
Press to pause playback. Press
again to resume playback.
Note:
Not all sources can be paused.
ADJUSTING THE VOLUME
E328447
Turn to adjust the volume.
You can also press the mute button on the
map screen.
Some vehicles may be able to adjust the
volume using buttons on the steering
wheel.
SWITCHING SHUFFLE MODE
ON AND OFF
Press the button on the
touchscreen to switch shuffle
mode on or off.
Note:
Not all sources have shuffle mode.
SWITCHING REPEAT MODE ON
AND OFF
Press the button on the
touchscreen to switch repeat
mode on or off.
Note:
Not all sources have repeat mode.
SETTING A MEMORY PRESET
1.
Select a station or channel.
2. Press and hold a memory preset button
on the touchscreen.
358
Audio System
Note:
The audio mutes briefly while the
system saves the preset and returns once it
is stored.
Note:
You can save presets from multiple
sources to the memory preset bar.
MUTING THE AUDIO
Press to mute the signal. Press
again to restore the signal.
ADJUSTING THE SOUND
SETTINGS
Balance and Fade
(If Equipped)
1.
Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS
.
3. Press
Sound
.
4. Press
Balance / Fade
.
5. Press the arrows to adjust the settings.
Tone Settings
1.
Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS
.
3. Press
Sound
.
4. Press
Tone Settings
.
5. Use the slider bar to adjust the settings.
Speed Compensated Volume
1.
Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS
.
3. Press
Sound
.
4. Press
Speed Compensated Volume
.
5. Press a setting.
Occupancy Mode
(If Equipped)
1.
Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS
.
3. Press
Sound
.
4. Press
Occupancy Mode
.
5. Press a setting.
Sound Mode
(If Equipped)
1.
Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS
.
3. Press
Sound
.
4. Press
Sound Mode
.
5. Press a setting.
SETTING THE CLOCK AND
DATE
1.
Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS
.
3. Press
Clock
.
4. Set the time.
Note:
The
AM
and
PM
options are not
available if
24-hour mode
is on.
5. Press the arrows to adjust the settings.
Switching Automatic Time
Updates On and Off
1.
Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS
.
3. Press
Clock
.
4. Switch
Automatic time zone update
on or off.
359
Audio System
AM/FM RADIO
AM/FM RADIO LIMITATIONS
The further you travel from an AM or FM
station, the weaker the signal and the
weaker the reception.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with the
reception.
When you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the
audio system muting.
SELECTING A RADIO STATION
Manually Selecting a Radio
Station
E328452
Press the button to activate the
tuner, and then slide or tap your
finger anywhere on the scale to
select a radio station. Press - or + to fine
tune.
Using Direct Tune
1.
Press
Direct Tune
to open the number
pad.
2. Enter the station you prefer.
Note:
You can only enter a valid station for
the audio source you are currently listening
to.
Using Seek
Press either button. The system
stops at the first station it finds
in that direction.
Using the Station List
1.
Press
Browse
.
Note:
Available on FM radio only.
2. Select a station.
DIGITAL RADIO
WHAT IS DIGITAL RADIO
HD Radio™ technology is the digital
evolution of analog AM/FM radio.
For additional information, visit
.
HD Radio Technology is manufactured
under license from iBiquity Digital
Corporation and foreign patents. HD Radio
and the HD and HD Radio logos are
proprietary trademarks of DTS. The vehicle
manufacturer and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed,
added or deleted at any time at the station
owner's discretion.
HOW DOES DIGITAL RADIO WORK
Your system has a special receiver that
allows it to receive digital broadcasts in
addition to analog broadcasts.
HD1 signifies the main programming status
and is available in both analog and digital
broadcasts. Other multicast stations are
only available digitally and could contain
new or different content.
Note:
When the system first receives an
HD1 station, it plays the station in the analog
version until it verifies the station is an HD
Radio station. Then it shifts to the digital
version.
Note:
There is an audio mute delay when
switching to an HD2 or HD3 station because
the system has to reacquire and decode the
digital signal.
360
Audio System
DIGITAL RADIO LIMITATIONS
If you are outside the reception area, the
system could not work.
If you are on the fringe of the reception
area, the station could mute due to weak
signal strength.
Note:
If you are listening to HD1, the system
changes back to the analog broadcast until
the digital broadcast is available again. If
you are listening to any other multicast
channels, the station mutes and stays
muted unless it is able to connect to the
digital signal again.
Depending on the station quality, you could
hear a slight sound change when the
station changes between analog and
digital audio.
You cannot access a saved HD station if
your vehicle is outside the station’s
reception area.
SWITCHING DIGITAL RADIO
RECEPTION ON AND OFF
1.
Access the vehicle drawer on the
touchscreen.
2. Press
SETTINGS
.
3. Press
Radio
.
4. Switch
HD Radio
on or off.
DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology.
E142616
The color of the indicator changes to
indicate the system status.
Gray indicates the system is acquiring a
digital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.
Note:
For stations that have more than one
HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.
For additional information about extended
subscription terms, visit
in the United States,
Canada, or call SiriusXM at
1-888-539-7474.
361
Audio System
Note:
SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.
SATELLITE RADIO LIMITATIONS
For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance. Factory-installed and
aftermarket vehicle structures including,
but not limited to, roof racks and soft top
roofs in a partially open position could
reduce reception performance.
Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.
When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference.
LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER
1.
Select SiriusXM as the audio source.
2. Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel
E328569
E328570
Press the button to find the
previous or next available radio
channel.
Linear Tuner
The linear tuner is displayed when
manually selecting a channel. You can
swipe left or right on the linear tuner
carousel to navigate through the channel
list. Tap on a channel title to listen to it.
Using Direct Tune
1.
Press the channel up or down button
to open the linear tuner screen.
2. Press
Direct Tune
to open the number
pad.
3. Enter the channel you prefer.
Using Browse
1.
Press
Browse
.
2. Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. You
can subscribe or manage your subscription
directly from the touchscreen.
Listener Add/Switch
You can create up to five listener profiles
per SiriusXM account. Each listener profile
can be personalized with a name and
profile image.
Note:
Requires a trial or active subscription
to use.
362
Audio System
Note:
A default profile is available when no
listener profiles are created.
SiriusXM Favorites
SiriusXM Favorites are shown for the active
listener profile. While you are listening to
SiriusXM, you can save favorites by:
•
Tapping the currently tuned channel
or show logo on the SiriusXM audio
screen. A favorite icon appears next to
the logo when it is saved as a favorite.
•
Tuning to a channel or show you want
to save as a favorite. Navigate to the
SiriusXM Favorites screen and press
the Add Current button. The currently
tuned channel or show is saved as a
favorite.
•
Saving a radio preset. This saves the
currently tuned SiriusXM channel or
show as a favorite.
Note:
Requires a trial or active subscription
to use.
Listening History
Listening history is a list of recently listened
to SiriusXM content and is shown for the
active listener profile. You can view,
manage and reset the listening history
using the controls on the touchscreen.
Note:
Requires a trial or active subscription
to use.
Listener Settings
Listener settings apply to the active
listener profile.
Note:
Requires a trial or active subscription
to use.
Note:
A default profile is available when no
listener profiles are created.
Help and Support
You can contact SiriusXM Customer Care
directly from SYNC and view information
required to manage your SiriusXM account.
363
Audio System
AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended Action
Potential Effects
Error Message
Internet connectivity is
turned off. See
Internet streaming and On
Demand shows are unavail-
able and some SiriusXM
features are disabled.
Connectivity Disabled
SYNC will attempt to
connect. See
362). Switch to a satellite
connection for the current
channel if the option is
available.
Audio system may mute.
"Switch to Satellite" button
may be displayed on the
SiriusXM audio screen if the
channel is also available via
satellite.
No Internet
Antenna may be obstructed
or satellite reception is weak
in your location. See
(page 362). Switch to an
internet connection for the
current channel if the option
is available.
Audio system may mute.
“Switch to Internet” button
may be displayed on the
SiriusXM audio screen if the
channel is also available via
streaming.
No Satellite Signal
Allow some time for audio
to load or tune to a different
channel.
Audio system may mute
while audio attempts to
load.
Slow Network Connection
A temporary update may be
in progress. Allow some time
before retrying to tune to the
channel. If issue persists, the
channel may no longer be
available.
Audio system may mute.
Radio may tune to a
different channel.
Channel Unavailable
A temporary update may be
in progress. Allow some time
before retrying to play the
episode. If issue persists, the
episode may no longer be
available.
Audio system may mute.
Radio may tune to a
different channel.
Episode Unavailable
364
Audio System
Retry action after some time
or tune to a different
channel.
Audio system may mute.
Radio may tune to a
different channel.
Something went wrong
Your subscription has
expired or you have not yet
subscribed for access to the
listed content. Navigate to
Subscription under the
Satellite Radio Settings
menu. If you have an active
subscription which includes
the listed channel or content
and you see this error, you
may need to refresh your
radio. To refresh your Siri-
usXM radio, visit www.siri-
usxm.com/refresh in the US,
or www.siriusxm.ca/refresh
in Canada.
You may need to provide
your SiriusXM Radio identific-
ation number. See
Cannot listen to selected
content. Content may
appear grayed out and some
features may be disabled.
Subscribe to Listen
365
Audio System
Your subscription does not
include access to the listed
content. You may need to
upgrade your subscription.
Navigate to Subscription
under the Satellite Radio
Settings menu. If you have
an active subscription which
includes the listed channel
or content and you see this
error, you may need to
refresh your radio. To refresh
your SiriusXM radio, visit
www.siriusxm.com/refresh
in the US, or www.siri-
usxm.ca/refresh in Canada.
You may need to provide
your SiriusXM Radio identific-
ation number. See
Cannot listen to selected
content. Content may
appear grayed out and some
features may be disabled.
Upgrade to Listen
Content is not available in
your location or SiriusXM is
unable to determine your
location. Tuning to a
different channel may
resolve the issue.
Audio may mute. “Not avail-
able in your location” or
“Unable to determine your
location” may be displayed.
Location Restricted Content
The Block Explicit Content
filter is turned on. Navigate
to Listener Settings under
the Satellite Radio Settings
menu to access the Block
Explicit Content filter.
Navigate to Listener
Settings. See
Audio may mute. Radio may
tune to a different channel.
Channel Blocked
If issue persists, you may
need to visit an authorized
dealer for service.
Audio may mute. Access to
SiriusXM features may be
unavailable.
Antenna Problem or Hard-
ware Problem
366
Audio System
Allow SiriusXM some time
to complete updating.
Audio may mute.
SiriusXM Updating...
No action necessary. If
loading time is longer than
usual, See
Audio may mute. Content
may be temporarily unavail-
able while loading.
Loading...
No action necessary. Allow
SiriusXM some time to finish
loading.
Audio may mute. Content
and controls may be
temporarily unavailable.
SiriusXM Loading...
367
Audio System
CENTER DISPLAY
PRECAUTIONS
WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are not
available while the vehicle is in motion at
or above 6 mph (10 km/h). Settings that
are not critical while driving your vehicle
will be shown as restricted on your display.
See below for examples:
•
System Updates.
•
Personal Profiles Setup.
•
Valet Mode Setup.
•
Driver Assistance Settings.
Vehicle Settings
•
MyKey Setup.
•
Door Keypad Code Setup.
•
Backup Start Passcode Setup.
These restricted features will become
available when your vehicle is no longer in
motion.
STATUS BAR
E339330
The bar is on top of the display and
indicates the status of your vehicle's
features. It also contains the Vehicle and
Application drawers. See
Status Area
The status area is on the right side of the
status bar and provides information about
vehicle features.
Audio System
E353221
Audio system muted.
368
Center Display Overview
Connected Device
Cell phone microphone muted.
E353213
Phone call in progress.
E353208
Media player connected.
Cell phone network signal
strength.
Cell phone roaming.
E335295
Text message received.
E353216
Unread email message.
Automatic crash notification
system off.
E335293
Cell phone battery status.
Vehicle Data
E353219
Wi-Fi available.
Wi-Fi connected.
Vehicle data sharing on.
E335292
Vehicle data sharing off.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless Accessory Charger
E353214
Wireless accessory charger
active.
Action Area
The action area is on the left side of the
display and contains status updates that
require your action. Tap the icons in the
action area to learn more about them.
Vehicle System Update
E327789
Vehicle system update available.
E327785
Vehicle system update requires
schedule.
E327786
Vehicle system update requires
consent.
E353217
Vehicle system update requires
Wi-Fi.
E327787
Vehicle system update schedule
reminder.
E327788
Vehicle system update not
successful.
E353218
Vehicle system update
successful.
369
Center Display Overview
ACCESSING FEATURE
DRAWERS
Application Drawer
E356583
Press the button to open and
close the application drawer. It
contains system and connected
device applications.
Note:
The icon may change depending on
your personalization settings.
Vehicle Drawer
E353808
Press the button to open and
close the vehicle drawer. It
contains vehicle feature settings.
CENTER DISPLAY SETTINGS
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode, a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you choose, but you must use the same
PIN to disable valet mode. The system
asks you to input the code.
Note:
If the system is locked and you
cannot remember the PIN, please contact
the customer relationship center.
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same PIN
number. The system reconnects to your
phone and all of your options are available
again.
370
Center Display Overview
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