Ford Fusion (2018 year). Manual — part 106

To call a number in your contacts,
select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Accept

Note: You can also accept the call by
pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Note: You can also reject the call by
pressing the phone button on the steering
wheel.

Ignore the call by doing nothing. SYNC 3
logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

•

911 Assist (United States and Canada
only). See Settings (page 440).

You can select any of the following during
an active phone call:

Item

Immediately end a
phone call. You can
also press the
button on the
steering wheel.

End Call

Press this to access
the phone keypad.

Keypad

You can switch the
microphone off so
the caller does not
hear you.

Mute

Item

Privacy

Transfer the call to
the cell phone or
back to SYNC 3.

Text Messaging

Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.

Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).

Receiving a Text Message

When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select:

Action and Description

Menu Item

Have SYNC 3 read the message to you.

Hear It

View the text on the touchscreen.

View

To call the sender.

Call

You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.

Reply

To exit the screen.

Close

Smartphone Connectivity

(If Equipped)

SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.

When you use Apple CarPlay or Android
Auto, you can:
•

Make calls.

•

Send and receive messages.

•

Listen to music.

•

Use your phone's voice assistant.

Apple CarPlay and Android Auto disable
some SYNC 3 features.

Most Apple CarPlay and Android Auto
features use mobile data.

Apple CarPlay

Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.

1.

Plug your phone into a USB port. See
USB Port (page 351).

2. Follow the prompts on the

touchscreen.

3. Follow the prompts that appear on

your phone to allow access to Apple
CarPlay.

After completing the setup, your phone
connects to CarPlay automatically when
plugged into a USB port.

To disable this feature from the
Settings screen, select:

Menu Item

Apple CarPlay Preferences

Your device is listed if SYNC detects
Apple CarPlay. Select the name of your
device and select:

Disable

To return to SYNC 3, go to the Apple
CarPlay home screen and select the SYNC
app.

Note: Contact Apple for Apple CarPlay
support.

Android Auto

Android Auto is compatible with most
devices with Android 5.0 or newer.

1.

Download the Android Auto app to
your device from Google Play to
prepare your device (this may require
mobile data usage).

Note: The Android Auto App may not be
available within your current market.

2. Plug your device into a USB Port. See

USB Port (page 351).

3. Follow the prompt on the touchscreen.

4. Follow the prompts that appear on

your device.

Note: You may be prompted to update
additional apps on your device (this may
require mobile data usage).

To disable this feature from the
Settings screen, select:

Menu Item

Android Auto Preferences

Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:

Disable

Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.

To return to SYNC 3, select the
speedometer icon in the Android Auto
menu bar at the bottom of the
touchscreen, and then touch the option to
return to SYNC.

Note: Contact Google for Android Auto
support.

NAVIGATION

Your navigation system is comprised of
two main features, destination mode and
map mode.

Map Mode

Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
city maps show detailed outlines of
buildings, visible land use, landscape
features, and detailed railroad
infrastructure for the most essential cities
around the globe.

3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourism value.

3D city models are complete 3D models
of entire city areas including navigable
roads, parks, rivers and rendered buildings.
3D landmarks and city models appear in
3D map mode only. Coverage of these
varies and improves with updated map
releases.

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Select the zoom in icon to see a
closer view of the map.

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Select the zoom out icon to see
a farther away view of the map.

You can adjust the view in preset
increments. You can also pinch to zoom in
or out of the map.

The information bar tells you the names
of streets, cities or landmarks as you hover
over them with the crosshair curser.

You can change your view of the map by
tapping on the location indicator icon on
the right hand side of the screen. You can
choose from the following options:

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Heading up (2D map) This
always shows the direction of
forward travel to be upward on
the screen. This view is available
for map scales up to 3 mi (5 km).

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North up (2D map) always
shows the northern direction to
be upward on the screen.

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3D map mode provides an
elevated perspective of the map.
Adjust this viewing angle and
rotate the map 180 degrees by
touching the map twice, and

then dragging your finger along the shaded
bar with arrows at the bottom of the map.

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Re-center the map by pressing
this icon whenever you scroll the
map away from your vehicle’s
current location.

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Mute: Press to mute the audio
navigation guidance. Press the
button again to un-mute the
guidance.

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Points of Interest (POI)
grouping icon: You can choose
up to three POI icons to display
on the map. If the chosen POIs
are located close together or are

at the same location a box is used to
display a single category icon instead of
repeating the same icon, in order to reduce
clutter. When you select the box on the
map, a pop-up appears indicating how
many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can scroll through and select POIs
from this list.

If your vehicle is low on charge or fuel,
station icons automatically display on the
map.

If you have subscribed to SiriusXM Traffic
and Travel Link (where available), traffic
flow will be indicated on the map by green
(clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
indicated where the information is
available and varies across the US.

You can choose to display traffic icons on
the map representing twelve different
types of incidents. See Settings (page
440).

You can set a destination by hovering
above a location and selecting: