Ford Ranger (2011 year). Manual — part 50

Removing the jumper cables

Remove the jumper cables in the reverse order that they were
connected.

Note: In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.

1. Remove the jumper cable from
the ground metal surface.

2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.

3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.

4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.

After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.

+

–

+

–

D

A

B

C

4

D

1

2

3

Roadside Emergencies

203

WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.

It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.

On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground.

On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.

Roadside Emergencies

204

If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.

Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.

Emergency towing

In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
• Vehicle is facing forward so that it is being towed in a forward

direction.

• Place the transmission in N (Neutral). Refer to Brake-shift interlock

in the Driving chapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).

• Maximum speed is not to exceed 35 mph (56 km/h).
• Maximum distance is 50 miles (80 km).

Roadside Emergencies

205

GETTING THE SERVICES YOU NEED

Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.

Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.

A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft

威 parts, or remanufactured or other parts that are authorized

by Ford.

Away from home

If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.

In the United States:

Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121

Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)

Online
Additional information and resources are available online at
www.genuineservice.com.
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.

Customer Assistance

206