Ford Ranger (2011 year). Manual — part 44

ROADSIDE ASSISTANCE

Getting roadside assistance

To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card

Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been

supplied with a tire inflation kit)

• battery jump start
• lock-out assistance (key replacement cost is the customer’s

responsibility)

• fuel delivery – Independent Service Contractors, if not prohibited by

state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.

• winch out – available within 100 feet (30.5 meters) of a paved or

county maintained road, no recoveries.

• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized

dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).

Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.

Using roadside assistance

Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the

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U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.

Canadian customers who require roadside assistance, call
1-800-665-2006.

If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.

Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.

HAZARD FLASHER CONTROL

The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.

Press the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.

Note: With extended use, the flasher may run down your battery.

FUEL PUMP SHUT-OFF SWITCH

This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.

After an accident, if the engine cranks but does not start, this switch
may have been activated.

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The fuel pump shut-off switch is
located on the right side of the
passenger footwell, behind the fuse
panel door.

To reset the switch:

1. Turn the ignition off.

2. Check the fuel system for leaks.

3. If no leaks are apparent, reset the
switch by pressing the reset button.

4. Turn the ignition on.

5. Wait a few seconds and return
the key to off.

6. Make another check for leaks.

FUSES AND RELAYS

Fuses

If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.

Note: Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.

15

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Standard fuse amperage rating and color

COLOR

Fuse

rating

Mini

fuses

Standard

fuses

Maxi

fuses

Cartridge

maxi

fuses

Fuse link

cartridge

2A

Grey

Grey

—

—

—

3A

Violet

Violet

—

—

—

4A

Pink

Pink

—

—

—

5A

Tan

Tan

—

—

—

7.5A

Brown

Brown

—

—

—

10A

Red

Red

—

—

—

15A

Blue

Blue

—

—

—

20A

Yellow

Yellow

Yellow

Blue

Blue

25A

Natural

Natural

—

—

—

30A

Green

Green

Green

Pink

Pink

40A

—

—

Orange

Green

Green

50A

—

—

Red

Red

Red

60A

—

—

Blue

Yellow

Yellow

70A

—

—

Tan

—

Brown

80A

—

—

Natural

Black

Black

Passenger compartment fuse panel

The fuse panel is located under the
right-hand side of the instrument
panel, behind the kick panel. A fuse
puller tool is located near the lower
right corner of the fuse box; this
tool will assist you in pulling the
fuses out for inspection, if
necessary.

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