Ford Five Hundred (2007 year). Manual — part 50

ROADSIDE ASSISTANCE

Getting roadside assistance

To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24–hours, seven days a week
• for the period of five years or 60,000 miles (100,000 km), whichever

occurs first on Ford and Mercury vehicles, and six years or
70,000 miles (110,000 km) on Lincoln vehicles.

Roadside assistance will cover:
• a flat tire change with a good spare (except Ford GT which has a tire

inflation kit)

• battery jump start
• lock-out assistance (key replacement cost is the customer’s

responsibility)

• fuel delivery – Independent Service Contractors, if not prohibited by

state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.

• winch out – available within 100 feet (30.5 meters) of a paved or

county maintained road, no recoveries.

• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized

dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).

Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.

Canadian customers refer to your Customer Information Guide
for information on:
• coverage period
• exact fuel amounts

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• towing of your disabled vehicle

• emergency travel expense reimbursement

• travel planning benefits

Using roadside assistance

U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

Canadian customers who require roadside assistance, call
1–800–665–2006.

If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.

Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.

Roadside coverage beyond basic warranty

In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your authorized dealer.

Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.

HAZARD FLASHER CONTROL

The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.

Push in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.

Note: With extended use, the flasher may run down your battery.

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FUEL PUMP SHUT-OFF SWITCH

This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.

After an accident, if the engine cranks but does not start, this switch
may have been activated.

The fuel pump shut-off switch is
located in the front passenger
footwell area in the right upper
corner.

To reset the switch:

1. Turn the ignition OFF.

2. Check the fuel system for leaks.

3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.

4. Turn the ignition ON.

5. Wait a few seconds and return
the key to OFF.

6. Make another check for leaks.

FUSES AND RELAYS

Fuses

If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.

Note: Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.

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204

Standard fuse amperage rating and color

COLOR

Fuse

rating

Mini

fuses

Standard

fuses

Maxi

fuses

Cartridge

maxi

fuses

Fuse link

cartridge

5A

Tan

Tan

—

—

—

7.5A

Brown

Brown

—

—

—

10A

Red

Red

—

—

—

15A

Blue

Blue

—

—

—

20A

Yellow

Yellow

Yellow

Blue

Blue

25A

Natural

Natural

—

—

—

30A

Green

Green

Green

Pink

Pink

40A

—

—

Orange

Green

Green

50A

—

—

Red

Red

Red

60A

—

—

Blue

Yellow

Yellow

80A

—

—

Natural

Black

Black

Passenger compartment fuse panel/Smart Junction Box (SJB)

The fuse panel is located under the instrument panel to the left of the
steering wheel.

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