Ford Fusion Hybrid (2014 year). Manual — part 96

Receiving Calls

During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available.

Accept the call by pressing
Accept on the touchscreen or
by pressing this phone button on

your steering wheel controls.

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Reject the call by pressing
Reject on the touchscreen or by
pressing this phone button on

your steering wheel controls.

Ignore the call by doing nothing. SYNC logs
it as a missed call.

Phone Menu Options

Press the top left corner on your
touchscreen to select from the following
options:

Phone

Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:

•

Mute the call

•

Put the call on hold

•

Turn on the privacy feature

•

Join two calls

•

End the call.

Quick Dial

Set up favorite contacts from you
phonebook or history folder.

Phonebook

Touch this button to access and call any
contacts in your previously downloaded
phone book. The system places the entries
in alphabetical categories summarized at
the top of the screen.

To turn on contact picture settings, if your
device supports this feature, press Phone
> Settings > Manage Phonebook >
Download photos from Phonebook >
On.

History

After you connect your Bluetooth-enabled
phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.

Note: This is a phone-dependent feature.
If your phone does not support downloading
call history using Bluetooth, SYNC keeps
track of calls made with the SYNC system.

Messaging

Send text messages using your
touchscreen. See Text messaging later
in this section.

Settings

Touch this button to access various phone
settings, such turning Bluetooth on and off,
managing your phonebook and more. See
Phone settings later in this section.

Text Messaging

Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.

Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).

Note: SYNC does not download read text
messages from your phone.

You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, such
as LOL.

1.

Touch the top left corner of the display
to access the Phone menu.

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MyFord Touch™

(If Equipped)

2. Select Messaging.

3. Choose from the following:

•

Listen (speaker icon)

•

Dial

•

Send Text

•

View

•

Delete.

Composing a Text Message

Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3 mph (5 km/h).

Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.

1.

Touch the top left corner of the display
to access the Phone menu.

2. Touch Messaging > Send Text.

3. Enter a phone number or choose from

your phonebook.

4. You can select from the following

options:

•

Send, which sends the message as it
is.

•

Edit Text, which allows you to
customize the pre-defined message or
create a message on your own.

You can then preview the message, verify
the recipient as well as update the
message list.

Text message options

I’ll call you back in a few minutes.

I just left, I’ll be there soon.

Can you give me a call?

I’m on my way.

I’m running a few minutes late.

Text message options

I’m ahead of schedule, so I’ll be there

early.

I’m outside.

I’ll call you when I get there.

OK

Yes

No

Thanks

Stuck in traffic.

Call me later.

LOL

Receiving a Text Message

Note: If you select View and your vehicle
is traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.

When a new message arrives, an audible
tone sounds and the screen displays a
pop-up with the caller name and ID, if
supported by your phone. You can press:

•

View to view the text message.

•

Listen for SYNC to read the message
to you.

•

Dial to call the contact.

•

Ignore to exit the screen.

Phone Settings

Press Phone > Settings.

Bluetooth Devices

Touch this tab to connect, disconnect, add
or delete a device, as well as save it as a
favorite.

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MyFord Touch™

(If Equipped)

Bluetooth

Touch this tab to turn Bluetooth off or on.

Do Not Disturb

Touch this tab if you want all calls to go
directly to your voice mail and not ring in
the vehicle. When this feature is on, text
message notifications do not ring inside
the cabin either.

911 Assist

Turn on or turn off the 911 Assist feature.
See Information (page 390).

Phone Ringer

Select the ring tone you want to hear when
you receive a call. Choose from possible
system ring tones, your currently paired
phone’s ring tone, a beep, text-to-speech
or a silent notification.

Text Message Notification

Select a text message notification, if
supported by your phone. Choose from
possible system alert tones,
text-to-speech or silent.

Internet Data Connection

If your phone is compatible, use this screen
to adjust your internet data connection.
Select to make your connection profile
with the personal area network or to turn
off your connection. You can also choose
to adjust your settings or have the system
always connect, never connect when
roaming or query on connect. Press ? for
more information.

Manage Phonebook

Touch this button to access features such
as automatic phonebook download,
re-download your phonebook, add
contacts from your phone as well as delete
or upload your phonebook.

Roaming Warning

Touch this button to have the system alert
you when your phone is in roaming mode.

Phone Voice Commands

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Press the voice button on the
steering wheel controls. When
prompted, say any of the

following commands:

"PHONE"

"Call"

"Call <name>"

"Call <name> at home"

"Call <name> at work"

"Call <name> on cell"

"Call <name> on other"

"Call voicemail"

"Dial"

"Do not disturb off"

"Do not disturb on"

"Forward text messages"

"Go to hands free"

*

"Hold call off"

*

"Hold on"

*

"Join calls"

*

"Listen to text message <#>"

"Listen to text messages"

"Messages"

**

"Mute call"

*

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MyFord Touch™

(If Equipped)

"PHONE"

"Pair phone"

"Privacy on"

*

"Read text message"

"Reply to text messages"

"Turn ringer off"

"Turn ringer on"

"Unmute call"

*

"Help"

*

This command is only available during an

active call.

**

If you say "Messages", see the following

"Messages" chart for additional
commands.

"MESSAGES"

"Call"

"Forward text messages"

"Listen to text message <#>"

"Listen to text messages"

"Reply to text messages"

"Help"

INFORMATION

A

B

C

D

E

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MyFord Touch™

(If Equipped)