Ford Fusion Hybrid (2014 year). Manual — part 79

"MENU"

"Signal"

"Text message inbox"

Words in ( ) are optional and do not have
to be spoken for the system to understand
the command.

Making Calls

Press the voice icon and when prompted
say:

1.

Say "Call <name>" or "Dial", then the
desired number.

2. When the system confirms the number,

say, "Dial" again to initiate the call.

To erase the last spoken digit, say, "Delete"
or press the left arrow button. To erase all
spoken digits, say "Clear" or press and hold
the left arrow button.

To end the call, press and hold the phone
button.

Receiving Calls

When receiving a call, you can:

•

Answer the call by pressing the phone
button.

•

Reject the call by pressing and holding
the phone button.

•

Ignore the call by doing nothing.

Phone Options during an Active
Call

During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls. Use
the arrow buttons to scroll through the
menu options.

1.

Press MENU during an active call.

2. After selecting Active Call Menu, press

OK.

3. Scroll to cycle through the following

options:

You can:

When you select:

Mute the call.

Mute Call?

Switch a call from an active hands-free environment to
your cellular phone for a more private conversation.

Privacy

Press OK when Privacy on/off appears. (The display
indicates In Privacy and the system transfers your call.)

Put an active call on hold.

Call Hold

Press OK when Hold on/off appears. To answer another
call at this time, press the phone button.

Enter "tones", such as numbers for passwords.

Enter Tones

Scroll until the desired number appears in the display, then
press OK; a tone sounds as confirmation. Repeat as
necessary.

Join two separate calls. (SYNC supports a maximum of
three callers on a multiparty call or conference call.)

Join Calls

1. Press the phone button.

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You can:

When you select:

2. Access the desired contact through SYNC or use voice
commands to place the second call. Once actively in the
second call, press MENU.
3. Scroll to Join Calls, and press OK. Press OK again when
Join Calls? appears.

Access your phonebook contacts.

Phonebook

1. Press OK to select, and then scroll through your phone-
book contacts.
2. Press OK again when the desired selection appears in
the display.
3. Press the phone button.

Access your call history log.

Call History

1. Press OK to select, then scroll through your call history
options (incoming, outgoing or missed).
2. Press OK when the desired selection appears in the
display.
3. Press the phone button to call the selection.

Exit the current menu.

Return

Accessing Features through the
Phone Menu

SYNC's phone menu allows you to redial
a number, access your call history and
phonebook and sends text messages as
well as access phone and system settings.
You can also access advanced features,
such as 911 Assist, Vehicle Health Report
and SYNC Services.

1.

Press the phone button to enter the
phone menu.

2. Scroll to cycle through:

You can:

When you select:

Redial the last number called (if available). Press OK to
select, and then press OK again to confirm.

Phone Redial

Access any previously dialed, received or missed calls after
you connect your Bluetooth-enabled phone to SYNC.

Call History

1

1. Press OK to select.
2. Scroll to select from Call History Incoming, Call History
Outgoing or Call History Missed. Press OK to make your
selection.
3. Press OK or the phone button to call the desired selec-
tion.

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You can:

When you select:

Note: The system attempts to automatically re-download
your phonebook and call history each time your phone
connects to SYNC (if the auto download feature is on and
your Bluetooth-enabled cellular phone supports this
feature).

Access and call any contacts in your previously down-
loaded phonebook.

Phonebook

1,2

1. Press OK to confirm and enter. If your phonebook has
fewer than 255 listings, they appear alphabetically in flat
file mode. If there are more than 255 entries, the system
organizes them into alphabetical categories.
2. Scroll until the desired contact appears, then press OK.
3. Press OK or the phone button.

Send, download and delete text messages.

Text Message

1

View your phone's status, set ring tones, select your
message notification, change phone book entries and
automatically download your cellular phone among other
features.

Phone Settings

1

Access the SYNC Services portal where you can request
various types of information, traffic reports and directions.

SYNC Services

3

Place an emergency call to a 911 operator for you after an
accident, when used properly.

911 Assist

4

Create and receive a diagnostic report card on your vehicle.

Vehicle Health Report

3

Interact with SYNC-capable mobile applications on your
smartphone.

Mobile Apps

3

Access Bluetooth Devices menu listings (Add, Connect,
Set as Primary, On and Off, Delete) as well as Advanced
menu listings (prompts, languages, defaults, master reset,
install application and system information).

System Settings

Exit the phone menu by pressing OK.

Exit Phone Menu

1

This is a phone-dependent feature.

2

This is a phone-dependent and speed-dependent feature.

3

This is an optional feature and available in the United States only.

4

This is an optional feature and available in the United States and Canada only.

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Text Messaging

Note: This is a phone-dependent feature.

SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.

Receiving a Text Message

Note: This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages.

When a new message arrives, an audible
tone sounds and the display indicates you
have a new message. You have these
options:

•

Press the voice button, wait for the
prompt and say "Read message" to
have SYNC read the message to you.

•

Press OK to receive and open the text
message or do nothing and the
message goes into your text message
inbox. Press OK again and SYNC reads
your message aloud as you are not able
to view the message. You can then also
choose to reply or forward the
message.

•

Press OK and scroll to choose
between:

•

Reply to Text Message: Press OK
to access and then scroll through
the list of pre-defined messages to
send.

•

Forward Text Message: Press OK
to forward the message to anyone
in your Phonebook or Call History.
You can also choose Enter Number.

Sending, Downloading and Deleting
Your Text Messages

Note: Forwarding a text message is a
speed-dependent feature and is only
available done when your vehicle is traveling
at 3 mph (5 km/h) or less.

Note: You can only have one recipient per
text message.

Text messaging is a phone-dependent
feature. If your phone is compatible, SYNC
allows you to receive, send, download and
delete text messages.

1.

Press the phone button.

2. Scroll to Text Message, and then press

OK.

Scroll to select from the following options:

•

Send Text Message? allows you to
send a new text message based on a
pre-defined set of 15 messages.

•

Download Unread Msgs allows you
to download your unread messages
(only) to SYNC. To download the
messages, press OK to select. The
display indicates that it is downloading
your messages. When it is complete,
SYNC takes you to your inbox.

•

Delete All Messages? allows you to
delete current text messages from
SYNC (not your phone). To delete the
messages, press OK to select. The
display indicates when it is finished
deleting all your text messages. SYNC
returns you to the text message menu.

•

Return exits the current menu when
you press OK.

If you select Send Text Message?:

1.

Press OK to select. If the system
detects your phone does not support
this feature, Unsupported appears in
the display and SYNC returns to the
main menu.

2. Scroll to cycle through the message

options in the following chart.

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