Ford Transit Connect (2018 year). Manual — part 95

General

Possible solution

Possible cause

Issue

SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.

SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.

The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3

SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, “call John Smith”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").

language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts).

SYNC 3 System Reset

The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.

For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website.

Ford Support

United States: 1-800-392-3673

Customer Relation-
ship Center

Canada: 1-800-565-3673

owner.ford.com

Website

www.syncmyride.ca
www.syncmaroute.ca

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:

Web Address (United States)

www.Accessories.Ford.com

Web Address (Canada)

www.Accessories.Ford.ca

Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.

Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
•

24 months, unlimited mileage.

•

The remainder of your new vehicle
limited warranty.

Contact an authorized dealer for details
and a copy of the warranty.

Exterior Style

•

Hood deflector*.

•

Hitch and towing accessories.

•

Keyless entry.

•

Side window deflectors.

•

Splash guards.

•

Window grilles.

Interior Style

•

All-weather floor mats.

•

Cargo area protectors.

•

Cargo organizers.

•

Carpeted floor mats.

•

Interior light kit.

Lifestyle

•

Ash cup and smokers packages.

•

Roof racks and carriers*.

•

Telematics*.

•

In-vehicle safe*.

•

Device holder*.

Peace of Mind

•

Back-up alarm*.

•

Bumper-mounted parking sensor*.

•

Remote start.

•

Roadside assistance kit*.

•

Vehicle security systems.

*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•

When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.

•

The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and anti-theft
alarms. Any such equipment installed
in your vehicle should comply with
Federal Communications Commission
(FCC) and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.

•

Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.

•

If you or an authorized Ford dealer add
any non-Ford custom electrical or
electronic accessories or components
to your vehicle, you may adversely
affect battery performance and
durability, and may adversely affect
the performance of other electrical
systems in the vehicle.

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.

Ford Protect Extended Service
Plans (U.S. Only)

Ford Protect extended service plan means
peace of mind. It’s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!

Ford Protect Can Quickly Pay for Itself

One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.

Up to 1,000+ Covered Vehicle
Components

There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.

1.

PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’s probably easier to
list what’s not covered.

2. ExtraCARE - Covers 113 components,

and includes many high-tech items.

3. BaseCARE - Covers 84 components.

4. PowertrainCARE - Covers 29 critical

components.

Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico.

That means you get:
•

Reliable, quality service at any Ford or
Lincoln dealership.

•

Repairs performed by factory trained
technicians, using genuine parts.

Rental Car Reimbursement

1st day Rental Benefit

If you bring your car into your dealer for
service, we’ll give you a loaner to use for
the day.

Extended Rental Benefits

If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.

Roadside Assistance

Exclusive 24/7 roadside assistance,
including:

•

Towing, flat-tire change and battery
jump starts.

•

Out of fuel and lock-out assistance.

•

Travel expense reimbursement for
lodging, meals and rental car.

•

Assistance for taxi, shuttle, rental car
coverage or other transportation.

Transferable Coverage

If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.