Ford Transit Connect (2018 year). Manual — part 68

Action

Condition

Message

Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.

Your satellite service is no
longer available.

Questions? Call

1-888-539-7474

Use the channel guide to
turn off the Lock or Skip
function on that station.

All the channels in the
selected category are either
skipped or locked.

None found

Check Channel Guide

No action required.

SIRIUS has updated the
channels available for your
vehicle.

Subscription Updated

AUDIO INPUT JACK

WARNINGS

Driving while distracted can result in
loss of vehicle control, accident and
injury. We strongly recommend that

you use extreme caution when using any
device or feature that may take your focus
off the road. Your primary responsibility is
the safe operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving.

For safety reasons, do not connect
or adjust the settings on your
portable music player while your

vehicle is moving.

Store the portable music player in a
secure location, such as the center
console or the glove box, when your

vehicle is in moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving.

The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
one-eighth inch (three and one-half
millimeter) connectors at each end.

1.

Make sure your vehicle is stationary
with the radio and portable music
players turned off.

2. Plug the extension cable from the

portable music player into the auxiliary
input jack.

3. Switch the radio on. Select either a

tuned FM station or a CD.

4. Adjust the volume as desired.

5. Switch the portable music player on

and adjust its volume to half its
maximum level.

6. Press AUX until LINE or LINE IN

appears in the display. You should hear
music from your device even if it is low.

7.

Adjust the volume on your portable
music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.

USB PORT

(If Equipped)

E142604

The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See your SYNC
information.

MEDIA HUB

You can locate the media hub inside the
center console or on the instrument panel.

E211463

See your SYNC information.

AUDIO TROUBLESHOOTING

Rectification

Audio unit display

General error message for CD fault conditions, for
example cannot read the CD, data-CD inserted, etc.
Make sure the disc is loaded correctly. Clean and re-try,
or replace disc with known music disc. If error persists
contact an authorized dealer.

Please check CD

General error message for CD fault conditions. For
example a mechanism fault.

CD drive malfunction

Ambient temperature too hot – unit will not work until
it has cooled down.

CD drive high temp.

GENERAL INFORMATION

E198355

SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•

Make and receive calls.

•

Access and play music from your
portable music player.

•

Use 911 Assist and applications, such
as Spotify and Glympse, via SYNC
AppLink.

*

•

Access phonebook contacts and music
using voice commands.

•

Stream music from your connected
phone.

•

Text message.

•

Use the advanced voice recognition
system.

•

Charge your USB device (if your device
supports this).

*

These features are not available in all

markets and may require activation.
Available AppLink enabled apps vary by
market.

Make sure that you review your device's
manual before using it with SYNC.

Support

The SYNC support team is available to
help you with any questions you cannot
answer on your own.

Monday-Saturday, 8:30am-9:00pm EST.

Sunday, 10:30am-7:30pm EST.

In the United States, call 1-800-392-3673.

In Canada, call 1-800-565-3673.

Times are subject to change due to
holidays.

SYNC Owner Account

Why do I need a SYNC owner account?
•

Essential for keeping up with the latest
software downloads available for
SYNC.

•

Access to customer support for any
questions you may have.

Driving Restrictions

For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mi (5 km).

Safety Information

WARNING

Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that

you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

When using SYNC:
•

Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.

•

Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.

•

Do not attempt to service or repair the
system. See an authorized dealer.

Privacy Information

When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.

The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.