Ford E-450 (2022 year). Manual in english — page 10
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
needs to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB reviews
the claim for eligibility under the Program
Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE a Division of BBB
National Programs, Inc.
1676 International Drive, Suite 550
McLean, VA 22102
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information, refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
151
Customer Assistance
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
Fax
Phone
Customer Relation-
ship Center
apemcrc@ford.com
N/A
N/A
Asia Pacific
atnclien@ford.com
N/A
+1-800-841-3673
Caribbean and
Central America
menacac@ford.com
971 4 3327 266
Ford
Middle East
80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi
800850078
Kuwait
22280384
152
Customer Assistance
Fax
Phone
Customer Relation-
ship Center
nafcrc@ford.com
N/A
N/A
North Africa
atnclien@ford.com
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
ssacrc@ford.com
N/A
N/A
Sub-Saharan Africa
infokr1@ford.com or
infokr@lincoln.com
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, expcso@ford.com.
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, LLC at:
HELM, LLC
47911 Halyard Drive, Suite 200
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, LLC can also be reached by their
website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’s
Manual
French Owner’s Manual can be obtained
from your authorized dealer or by
contacting Helm, LLC using the contact
information listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
153
Customer Assistance
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
; or write to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://tc.canada.ca/recalls (English) http://tc.canada.ca/rappels (French)
Website
1-800-333-0510
Phone
Ford of Canada Contact Information
www.ford.ca
Website
1-800-565-3673
Phone
154
Customer Assistance
FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
WARNING:
Always disconnect the
battery before servicing high current
fuses.
WARNING:
To reduce risk of
electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs.
Note:
If your vehicle has dual batteries,
disconnecting the primary under hood
battery does not remove power from all
circuits.
The engine compartment fuse box is in the
engine compartment. It has high-current
fuses that protect your vehicle's main
electrical systems from overloads.
If you disconnect and reconnect the
battery, you need to reset some features.
See
Replace fuses with the same type and
rating. See
E251921
155
Fuses
Protected Component
Rating
Item
Horn.
20 A
1
Blower motor.
50 A
2
Not used.
—
3
Starter relay.
30 A
4
Not used.
—
5
Upfitter relay 4 (cutaway).
20 A
6
Not used (spare) (stripped
chassis).
Not used.
—
8
Not used.
—
10
Power point 4.
20 A
12
Yaw sensor (stripped
chassis).
10 A
13
Not used (spare) (cutaway).
Forward looking radar
(cutaway).
10 A
14
Not used (spare) (stripped
chassis).
Not used.
—
15
Not used.
—
16
Powertrain control module
run/start feed.
10 A
17
Anti-lock brake system run/
start feed.
10 A
18
Not used.
—
19
Wiper power.
30 A
20
Not used.
—
21
Wiper module (stripped
chassis).
10 A
22
Not used (spare) (cutaway).
Not used.
—
23
156
Fuses
Protected Component
Rating
Item
Body control module - run
power in feed 2.
40 A
24
Body control module - run
power in feed 1.
50 A
25
Not used.
—
26
Body builder frame
connector.
20 A
27
Not used.
—
28
B+ power 12 V(special order
vehicle).
10 A
29
Power driver seat
(cutaway).
30 A
30
Not used (spare) (stripped
chassis).
Not used.
—
31
Vehicle power 1.
20 A
32
Vehicle power 2.
20 A
33
Vehicle power 3.
10 A
34
Vehicle power 4.
20 A
35
Not used.
—
36
Not used.
—
37
Washer relay (stripped
chassis).
10 A
38
Not used (spare) (cutaway).
Not used.
—
39
Trailer brake control
connector.
30 A
41
Instrument panel connector
(stripped chassis).
30 A
43
Not used (spare) (cutaway).
Not used.
—
45
A/C clutch.
10 A
46
157
Fuses
Protected Component
Rating
Item
Upfitter relay 1 (cutaway).
40 A
47
Not used (spare) (stripped
chassis).
Not used.
—
48
Pump electronics module.
30 A
49
Injectors.
15 A
50
Power point 1.
20 A
51
Power at all times (PAAT)
Aux AC Prep on B-pillar
vehicle connector
(cutaway).
50 A
52
Not used (spare) (stripped
chassis).
Trailer tow park lamps.
30 A
53
R/S feed on instrument
panel connector.
40 A
54
Upfitter 3 relay (cutaway).
20 A
55
Not used (spare) (stripped
chassis).
Power point 2 prep B-pillar
connector.
20 A
56
USB smart charger.
5 A
58
Park lamps 1 (special order
vehicle).
10 A
59
Not used.
—
60
Not used.
—
61
Not used.
—
62
Not used.
—
63
Not used.
—
64
Not used.
—
65
Not used.
—
66
Not used.
—
67
158
Fuses
Protected Component
Rating
Item
Not used.
—
69
Inverter.
40 A
70
Anti-lock brake system
valves.
30 A
71
Brake on and off switch.
10 A
72
Not used.
—
73
Not used.
—
74
Not used.
—
75
Anti-lock brake system
pump.
60 A
76
Voltage quality module
power - body control
module.
30 A
77
Trailer tow stoplamps.
10 A
78
Not used.
—
79
Trailer tow backup lamps.
10 A
80
Not used.
—
81
Upfitter switch (factory
location for ignition power).
5 A
82
Upfitter switch (optional
location for power at all
times).
5 A
83
Not used.
—
84
Not used.
—
85
Not used.
—
86
Not used.
—
87
Not used.
—
88
Not used.
—
89
Hot at all times (HAAT) /
B+PWR on B-Pillar
connector (cutaway).
40 A
91
159
Fuses
Protected Component
Rating
Item
Battery Power on instru-
ment panel
connector(stripped chassis).
Park lamps 3 (special order
vehicle).
10 A
93
Park lamps 2 (special order
vehicle).
10 A
94
Stoplamp relay.
20 A
95
Not used.
—
96
Battery Power on Engine.
50 A
97
B-pillar vehicle connector.
Instrument panel.
Trailer tow battery charge.
30 A
98
Upfitter 2 relay (cutaway).
40 A
99
Not used (spare) (stripped
chassis).
Not used.
—
100
Not used.
—
101
Not used.
—
102
Not used.
—
103
Not used.
—
104
Trailer tow right-hand and
left-hand stoplamp and
direction indicator relay
power.
15 A
105
Note:
Spare fuse amperage may vary.
Passenger Compartment Fuse Box
WARNING:
Always disconnect the
battery before servicing high current
fuses.
Note:
If your vehicle has dual batteries,
disconnecting the primary under hood
battery does not remove power from all
circuits.
The fuse panel is to the left-hand side of
the brake pedal and mounted onto the
lower left-hand cowl panel. Remove the
fuse panel cover to access the fuses.
160
Fuses
To remove a fuse, use the fuse puller tool
provided on the inside of the fuse panel
cover.
Replace fuses with the same type and
rating. See
E145984
Protected Component
Rating
Item
Not used.
—
1
Left-hand front and right-
hand front door lock switch
(cutaway).
10 A
2
Inverter (cutaway).
Connector (stripped
chassis).
Power mirror switch
(cutaway).
7.5 A
3
Not used (stripped chassis).
—
Not used (spare).
20 A
4
Not used (spare).
20 A
5
Not used (spare).
10 A
6
Not used (spare).
10 A
7
Not used (spare).
5 A
8
161
Fuses
Protected Component
Rating
Item
Not used (spare).
5 A
9
Not used.
—
10
Not used.
—
11
Smart datalink connector.
7.5 A
12
Cluster.
7.5 A
13
Steering column control
module.
Not used (spare).
15 A
14
Not used (spare).
15 A
15
Not used.
—
16
Not used.
7.5 A
17
R/S feed for Front blend
actuator/climate mode
switch (cutaway).
7.5 A
18
R/S feed to strip chassis
connector (stripped
chassis).
Radio transceiver module
and telematics control unit.
5 A
19
Telematics control unit.
Ignition switch.
5 A
20
Not used.
5 A
21
Body builder B-pillar
connector (cutaway).
5 A
22
Not used (stripped chassis).
5 A
Not used (spare).
30 A
23
Not used (spare).
30 A
24
Not used (spare).
20 A
25
Not used (spare).
30 A
26
Not used (spare).
30 A
27
Not used (spare).
30 A
28
162
Fuses
Protected Component
Rating
Item
Upfitter interface module
(cutaway).
15 A
29
Not used (stripped chassis).
—
Not used (spare).
5 A
30
Smart datalink connector.
10 A
31
Radio (cutaway).
20 A
32
Not used.
—
33
Not used (spare).
30 A
34
Tow haul switch.
5 A
35
Rear view mirror (cutaway).
15 A
36
Camera lane departure
(cutaway).
Not used (stripped chassis).
—
Not used (spare).
20 A
37
Power window switches and
motors (cutaway).
30 A
38
Not used (stripped chassis).
—
Note:
Spare fuse amperage may vary.
CHANGING A FUSE
Fuses
WARNING:
Always replace a fuse
with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.
E217331
If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.
163
Fuses
Fuse Types
E267379
Micro 2.
A
Micro 3.
B
Maxi.
C
Mini.
D
M Case.
E
J Case.
F
J Case Low Profile.
G
Slotted M Case.
H
164
Fuses
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
•
Make sure that nothing gets caught in
moving parts.
•
Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
•
Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1.
Set the parking brake and shift the
transmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING:
To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1.
Set the parking brake and shift the
transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
E196351
1.
Inside the vehicle, pull the hood release
handle located under the bottom left
corner of the instrument panel.
2. Go to the front of the vehicle and push
the auxiliary latch, located in the center
of the top grille, to the left in order to
release the hood.
3. Lift the hood and secure it with the
prop rod.
165
Maintenance
UNDER HOOD OVERVIEW
E312299
Windshield washer fluid reservoir. See
A
Automatic transmission fluid dipstick. See
B
Engine oil dipstick. See
C
Air cleaner assembly. See
Changing the Engine Air Filter
D
Engine oil filler cap. See
E
Brake fluid reservoir. See
F
Engine coolant reservoir. See
G
Engine compartment fuse box. See
H
Power steering fluid reservoir. See
I
Battery. See
J
166
Maintenance
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