Ford Super Duty (2017 year). Manual — part 112

System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™ Applications and Services
(page 465).

USING VOICE RECOGNITION

This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.

Initiating a Voice Session

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Press the voice button. A list of
available voice commands
appears in the display.

Global Voice Commands

These voice commands are always
available. You can say them at any time.

Global voice commands

This command ends the voice session. You
can also cancel a session by holding the
voice button for two or more seconds.

(cancel | exit)

This command provides you with hints,
examples and instructions.

help

This command restarts the voice session
from the initial starting point.

(main menu | start again)

You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.

Helpful Hints

•

Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.

•

Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.

•

Speak naturally, without long pauses
between words.

•

You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.

451

(If Equipped)

System Interaction and Feedback

The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.

The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.

Adjusting the Interaction Level

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Press the voice button. When
prompted, say:

Action and Description

Voice Command

voice settings

Then either of the following:

Provides more detailed interaction and
guidance. (Recommended for first time
users.)

interaction mode novice

Provides less audible interaction and guid-
ance.

interaction mode advanced

Confirmation Prompts

Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there is more than one
possible response to your request.

To adjust this setting press the voice button, when prompted say:

Action and Description

Voice Command

voice settings

Then either of the following:

Make a best guess from the command; you
may still occasionally be asked to confirm
settings.

confirmation prompts off

Clarify your voice command with a short
question.

confirmation prompts on

Phone Confirmation

Using phone confirmations the system
asks you to verify before placing any calls.

452

(If Equipped)

To adjust this setting press the voice button, when prompted say:

Action and Description

Voice Command

voice settings

Then any of the following:

When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.

phone confirmation on

The system will make a best guess; you
may still occasionally be asked to confirm
settings.

phone confirmation off

Changing the Voice Settings

In addition to using voice commands to
change the voice settings, you can also use
the menu in the audio display.

To change the voice settings press the
Menu button then select:

Menu Item

SYNC-Settings

Voice settings

Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.

To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.

USING SYNC™ WITH YOUR
PHONE

Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•

Answering an incoming call.

•

Ending a call.

•

Using privacy mode.

•

Dialing a number.

•

Redialing.

•

Call waiting notification.

•

Caller ID.

453

(If Equipped)

Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.

Pairing a Phone for the First Time

Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.

Note: SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.

Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.

Using the Audio System

Note: To scroll through the menus, press
the up and down arrows on your audio
system.

1.

Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.

2. Press the PHONE button. When the

audio display indicates there is no
paired phone, select the option to add.

3. When a message to begin pairing

appears in the audio display, search for
SYNC on your phone to start the pairing
process.

4. When prompted on your cell phone’s

display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.

Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.

Using Voice Commands

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Make sure to switch on your
phone's Bluetooth feature
before starting the search. See

your device's manual if necessary.

Press the voice and when prompted
say:

Action and Descrip-

tion

Voice Command

Follow the instruc-
tions on the audio
display.

(pair ([Bluetooth]
device | phone |
Bluetooth audio) |
add phone)

You can say any of the voice commands
that appear within open and close brackets
that are separated by |. For example,
where; (what's | what is) appears you say;
what's or what is.

The commands that have [ ] around the
word means that the word is optional.

454

(If Equipped)