Ford Transit Connect (2016 year). Manual — part 91

SYNC Services Voice Commands

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If your vehicle is equipped with
Navigation, SYNC Services
downloads your requested

destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 372).

If your vehicle is not equipped with
Navigation, when a route has been
downloaded (non-navigation systems),
you can press the voice button on the
steering wheel controls and say any of the
following commands to receive directions:

Services

Voice command

Cancel Route

Route Status

Route Summary

Update Route

Help

Sirius Travel Link

(If Equipped)

WARNING

Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that

you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Note: In order to use Sirius Travel Link, your
vehicle must be equipped with navigation
and your navigation SD card must be in the
SD card slot.

Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.

Note: Visit www.siriusxm.com/traffic and
click on Coverage map and details for a
complete listing of all traffic areas covered
by Sirius Travel Link.

Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the Sirius
Travel Link services or its use in vehicles.

When you subscribe to Sirius Travel Link,
it can help you locate the best gas prices,
find movie listings, get current traffic alerts,
view the current weather map, get
accurate ski conditions and see scores to
current sports games.

Action and Description

Menu Item

Touch these buttons to identify traffic incidents on your route,
nearby your vehicle’s current location or near any of your
favorite places, if programmed.

Traffic on Route

Traffic Nearby

Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.

Fuel Prices

Touch this button to view nearby movie theaters and their
show times, if available.

Movie Listings

Touch this button to view the nearby weather, current weather,
or the five day forecast for the chosen area.

Weather

Select to see the weather map,
which can show storms, radar
information, charts and winds.

Map

Select to choose from a listing of
weather locations.

Area

Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.

Sports Info

Touch this button to view ski conditions for a specific area.

Ski Conditions

Sirius Travel Link Voice Commands

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Press the voice button on the steering
wheel controls. When prompted, say
any of the following or a similar
command:

Voice command

Show Traffic

Show Weather

Help

Alerts

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If your vehicle is equipped with
Navigation, touch the I
(Information) button to access

these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.

Press Alerts, then choose from any of
the following services:

Action and Description

Message

The complete message

View

The message

Delete

Messages

Delete All

This screen displays any system messages
(such as an SD card fault).

Note: The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.

Calendar

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If your vehicle is equipped with
Navigation, touch the I
(Information) button to access

these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.

Press Calendar. You can view the current
calendar by day, week or month.

911 Assist

WARNINGS

Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay

response time, potentially increasing the
risk of serious injury or death after a crash.

Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services

immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.

Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in

a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly.

Note: The SYNC 911 Assist feature must be
set on prior to the incident.

Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.

Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.

Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.

If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. For more
information about the 911 Assist feature
visit:

Website

visit www.SYNCMyRide.com

www.SYNCMyRide.ca

www.syncmaroute.ca

See Supplementary Restraints System
(page 36). Important information
regarding airbag deployment is in this
chapter.

See Roadside Emergencies (page 170).
Important information regarding the fuel
pump shut-off is in this chapter.

Setting 911 Assist On

If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:

Message

Apps

911 Assist

On

You can also access 911 Assist by
pressing:

Message

Settings

Phone

911 Assist

Or you can also select:

Help

911 Assist

To make sure that 911 Assist works
properly:
•

SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.

•

The 911 Assist feature must be set on
prior to the incident.

•

You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.

•

A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.

•

A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.

•

The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.

In the Event of a Crash

Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.

Before making the call:
•

SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.

•

SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."

If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.