Ford C-MAX Hybrid (2018 year). Manual — part 71

AUDIO UNIT - VEHICLES WITH:
SONY AUDIO SYSTEM

WARNING

Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that

you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Note: Some features, such as SIRIUS
satellite radio, may not be available in your
location. Check with an authorized dealer.

Note: The touchscreen system controls
most of the audio features. See your SYNC
information.

Note: The CD slot is directly above the
touchscreen.

Power: Press to switch the system on and off.

A

SOURCE: Press to access different audio modes, for example AM, FM, Media,
and Satellite Radio.

B

Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. In SIRIUS mode, press to select the next or previous satellite radio
station. If you select a specific category (such as jazz, rock or news), press to
find the next or previous station in the category you select. In CD mode, press
to select the next or previous track. Press and hold to move quickly forward or
backward through the current track.

C

TUNE: In radio mode, press to search through the radio frequency band. In
SIRIUS mode, press to find the previous or next available satellite radio station.

D

Volume: Turn to adjust the volume.

E

SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.

F

Eject: Press to eject a CD.

G

DIGITAL RADIO

(If Equipped)

Note: HD Radio broadcasts are not
available in all markets.

HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com.

When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you
may also see Title and Artist fields
on-screen.

The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.

When HD Radio broadcasts are active, you
can access the following functions:
•

Memory presets allow you to save an
active channel as a memory preset.
Touch and hold a memory preset slot
until the sound returns. There is a brief
mute while the radio saves the station.
Sound returns when finished. When
switching to an HD2 or HD3 memory
preset, the sound mutes before the
digital audio plays, because the system
has to reacquire the digital signal.

Note: As with any saved radio station, you
cannot access the saved station if your
vehicle is outside the station’s reception
area.

HD Radio Reception and Station Troubleshooting

Potential reception issues

If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.

Reception area

If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.

When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.

Station blending

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.

Potential station issues

Action

Cause

Issues

No action required. This is a
broadcast issue.

This is poor time alignment
by the radio broadcaster.

Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.

No action required. The
reception issue may clear up
as you continue to drive.

The radio is shifting between
analog and digital audio.

Sound fading or blending in
and out.

No action required. This is
normal behavior. Wait until
the audio is available.

The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.

There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.

No action required. The
station is not available in
your current location.

The previously stored
multicast preset or direct
tune is not available in your
current reception area.

Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.

Fill out the station issue
form at website listed

below.

*

Data service issue by the
radio broadcaster.

Text information does not
match currently playing
audio.

Fill out the station issue
form at website listed

below.

*

Data service issue by the
radio broadcaster.

There is no text information
shown for currently selected
frequency.

*

http://hdradio.com/stations/feedback

HD Radio Technology manufactured under
license from DTS U.S. and foreign patents.
HD Radio and the HD and HD Radio logos
are proprietary trademarks of DTS Ford
Motor Company and DTS are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.

SATELLITE RADIO

(If Equipped)

SiriusXM® broadcasts a variety of music,
news, sports, weather, traffic and
entertainment satellite radio channels. For
more information and a complete list of
SiriusXM satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.