Ford C-MAX Hybrid (2018 year). Manual — part 74

Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.

Pairing a Phone for the First Time

Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.

Note: SYNC can support downloading up
to approximately 4000 entries per
Bluetooth-enabled cellular phone.

Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.

Using the Audio System

Note: To scroll through the menus, press
the up and down arrows on your audio
system.

1.

Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.

2. Press the PHONE button. When the

audio display indicates there is no
paired phone, select the option to add.

3. When a message to begin pairing

appears in the audio display, search for
SYNC on your phone to start the pairing
process.

4. When prompted on your cell phone’s

display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.

Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.

Using Voice Commands

Make sure to switch on your
phone's Bluetooth feature
before starting the search. See

your device's manual if necessary.

Press the voice and when prompted
say:

Action and Descrip-

tion

Voice Command

Follow the instruc-
tions on the audio
display.

(pair ([Bluetooth]
device | phone |
Bluetooth audio) |
add phone)

You can say any of the voice commands
that appear within open and close brackets
that are separated by |. For example,
where; (what's | what is) appears you say;
what's or what is.

The commands that have [ ] around the
word means that the word is optional.

(If Equipped)

Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.

Pairing Subsequent Phones

Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.

Note: To scroll through the menus, press
the up and down arrows on your audio
system.

1.

Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.

2. Press the PHONE button.
3. Select the option for Bluetooth

Devices.

4. Press the OK button.
5. Select the option to add. This starts

the pairing process.

6. When a message to begin pairing

appears in the audio display, search for
SYNC on your device.

7.

When prompted on your cell phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful.

SYNC may prompt you with more cell
phone options. Your cell phone may also
prompt you to give SYNC permission to
access information. For more information
on your cell phone’s capability, see your
cell phone’s manual and visit the website.

Phone Voice Commands

Press the voice button. When
prompted, say any of the
following:

Voice Command

(phone | Blackberry | iPhone)

Then say any of the following:

call (___)

call ___ at home

call ___ ((in|at) [the] office | at work)

call ___ on (cell | mobile)

call ___ on other

1

dial [[a] number]

2

([go to] privacy | transfer to phone
| privacy on)

2

(hold call [on] | place call on hold)

2

join (calls | call)

2

mute call [on]

2

(mute call off | un-mute call)

(turn ringer on | silent mode off)

(turn ringer off | silent mode [on])

(If Equipped)

Voice Command

3

[text] (messages | message)

help

___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Home".

1

See Dial table below.

2

These commands are only valid while in

a phone call.

3

See the text message table below.

Dial Commands

Press the voice button and when prompted
say any of the following commands:

Voice Commands

411 (four-one-one), 911 (nine-one-one)

700 (seven hundred)

800 (eight hundred)

900 (nine hundred)

Clear (deletes all entered digits)

Delete (deletes last set of digits entered)

Number <0-9>

Plus

Pound (#)

Star (*)

Note: To exit dial mode, press and hold the
phone button or press any button on the
audio system.

To access text messages say:

Voice Command

[text] (messages | message)

Then say any of the following:

(listen to | read) ([text] message)

forward (text | [text] message)

reply to (text | [text] message)

call [sender]

Phonebook Hints

To hear how the SYNC system speaks a
name browse phonebook, select a contact
and press:

Menu Item

Hear it

Changing Devices Using Voice
Commands

Using SYNC, you can easily access multiple
phones, ipods, or USB devices. to switch
devices say:

(If Equipped)

Voice Command

You can state the name of
the desired device, such as

“My iPhone”,“My Galaxy”

or“My iPod”. SYNC may

ask you to confirm the type

of device (Phone, USB, or

Bluetooth Audio).

(connect |

device) ___

Making Calls

Press the voice button. When
prompted, say:

Voice Command

call [[a] name]

SYNC prompts you to say
the numbers that you wish
to dial. After you say the
numbers, the system
confirms it. You can then
say:

dial [[a]
number]

When the system has stated the
number, you say any of the following:

Voice Command

This initiates the call.

(dial | send)

This erases the spoken
digits.

(delete |
correct)

To end the call, press the end call button

on the steering wheel or select the end call
option in the audio display.

Receiving Calls

Accepting calls

When receiving a call, you can answer the
call by pressing the accept call button on
the steering wheel or use the screen.

To use the screen to accept a call
select:

Menu Item

Accept

Rejecting Calls

When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen.

To use the screen to reject a call select:

Menu Item

Reject

Ignore the call by doing nothing.

Phone Options during an Active
Call

During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.

To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options:

(If Equipped)