Ford C-MAX Hybrid (2018 year). Manual — part 90

PHONE

WARNING

Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that

you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone’s functionality.

Pairing Your Cell Phone for the
First Time

Pair your Bluetooth enabled phone with
the system before using the functions in
hands-free mode.

Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.

To add a phone, select:

Menu Item

Add Phone

1.

Follow the on-screen instructions.

2. A prompt alerts you to search for the

system on your phone.

3. Select your vehicle's make and model

as it displays on your phone.

4. Confirm that the six-digit number

appearing on your phone matches the
six-digit number on the touchscreen.

5. The touchscreen indicates when the

pairing is successful.

6. Your phone may prompt you to give

the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.

Alternatively, to add a phone, select:

Menu Item

Add Phone

Then select:

Discover Other Bluetooth Devices

1.

Follow the on-screen instructions.

2. Select your phone's name when it

appears on the touchscreen.

3. Confirm that the six-digit number

appearing on your phone matches the
six-digit number on the touchscreen.

4. The touchscreen indicates when the

pairing is successful.

5. Your phone may prompt you to give

the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.

At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
•

Answering an incoming call.

•

Ending a call.

•

Dialing a number.

•

Call waiting notification.

•

Caller identification.

(If Equipped)

Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.

To check your phone’s compatibility,
see your phone’s manual or visit the
website:

Websites

owner.ford.com

Websites

www.syncmyride.ca

www.syncmaroute.ca

Phone Menu

This menu becomes available after pairing
a phone.

Action and Description

Menu Item

Item

Displays your recent calls.

Recent
Call List

A

You can place a call by selecting an entry from this list.

(If Equipped)

Action and Description

Menu Item

Item

You can also sort the calls by selecting the drop down
menu at the top of the screen. You can choose:

Missed

Outgoing

Incoming

All

All of your contacts from your phone display in alphabet-
ical order.

Contacts

B

Selecting this button allows
you to choose a specific letter
to view.

A-Z Jump

Displays the name of your phone and takes you to the
phone settings options.

Phone
Settings

C

From this menu, you can pair subsequent devices, set ring
tones and alerts.

Gives you access to the list of paired or connected
Bluetooth devices allowing you to change or select a
device.

Change
Device

D

Displays all recent text messages.

Text
Messages

E

Use this keypad to dial in a phone number.

Phone
Keypad

F

Use the backspace button to delete numbers.

Press this button to begin a
call.

Call

Touch this button to reject all incoming calls automatic-
ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.

Do Not
Disturb

G

Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.

Making Calls

There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 346). You can use the
touchscreen to place calls as well.

(If Equipped)

To call a number in your contacts,
select:

Action and Description

Menu Item

You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.

Contacts

To call a number from your recent calls,
select:

Action and Description

Menu Item

You can then select an
entry that you want to call.
The system begins the call.

Recent Call
List

To call a number that is not stored in
your phone, select:

Action and Description

Menu Item

Select the digits of the
number you wish to call.

Phone
Keypad

The system begins the call.

Call

Pressing the backspace button deletes the
last digit you typed.

Receiving Calls

During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

To accept the call, select:

Menu Item

Accept

Note: You can also accept the call by
pressing the phone button on the steering
wheel.

To reject the call, select:

Menu Item

Reject

Note: You can also reject the call by
pressing the phone button on the steering
wheel.

Ignore the call by doing nothing. SYNC 3
logs it as a missed call.

During a Phone Call

During a phone call, the contacts name
and number display on the screen along
with the call duration.

The phone status items are also visible:

•

Signal Strength.

•

Battery.

•

911 Assist (United States and Canada
only). See Settings (page 383).

You can select any of the following during
an active phone call:

(If Equipped)