Ford C-MAX Hybrid (2018 year). Manual — part 104

When to Expect the OIL CHANGE REQUIRED Message

Vehicle Use and Example

Miles (kilometers)

Normal

7,500–10,000 mi

(12,000–16,000 km)

Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling

Severe

5,000–7,500 mi

(8,000–12,000 km)

Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation

Extreme

3,000–5,000 mi

(5,000–8,000 km)

Maximum load or towing
Extreme hot or cold operation

Normal Maintenance Intervals

At Every Oil Change Interval as Indicated by the Information Display

1, 2

Change engine oil and filter.

3

Inspect automatic transmission fluid level. Consult dealer for requirements.

Inspect brake pads, rotors, hoses and parking brake.

Inspect engine cooling system and motor/electronics cooling system strength and
hoses.

Inspect exhaust system and heat shields.

Inspect half-shaft boots.

Inspect steering linkage, ball joints, suspension and tie-rod ends.

Inspect wheels and related components for abnormal noise, wear, looseness or drag.

1

Do not exceed two years or 20,000 mi (32,000 km) between service intervals.

2

Perform multi-point inspection (recommended).

3

Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See

Engine Oil Check (page 215).

Other Maintenance Items

1

Replace cabin air filter.

Every 20,000 mi
(32,000 km)

Replace engine air filter.

Every 30,000 mi
(48,000 km)

Change engine coolant and motor/electronics coolant.

2

At 100,000 mi
(160,000 km)

Replace spark plugs.

Every 100,000 mi
(160,000 km)

Change automatic transmission fluid.

Every 150,000 mi
(240,000 km)

1

Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and

filter change. Do not exceed the designated distance for the interval.

2

Initial replacement at six years or 100,000 mi (160,000 km), then every three years or

50,000 mi (80,000 km).

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE

If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.

Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km) of the OIL CHANGE
REQUIRED message appearing in the
information display.

•

Example 1: The OIL CHANGE
REQUIRED message comes on at
28,751 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.

•

Example 2: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30,000 mi
(48,000 km) (for example, the
Intelligent Oil-Life Monitor was reset
at 25,000 mi (40,000 km)). Perform
the engine air filter replacement.

Extensive Idling or Low-speed Driving for Long Distances

Change engine oil and filter every 12 months or 10,000 mi
(16,000 km) unless otherwise indicated by the information
display. Perform services listed in the Normal Scheduled

Maintenance chart.

1

As required

Replace cabin air filter.

Inspect frequently, service
as required

Replace engine air filter.

Replace spark plugs.

Every 60,000 mi
(96,000 km)

1

Reset the oil-life monitor after each engine oil and filter change. See Oil Change

Indicator Reset (page 216).

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)

Replace cabin air filter.

Inspect frequently, service
as required

Replace engine air filter.

Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.

Every 5,000 mi (8,000 km)

Rotate tires, inspect tires for wear and measure tread
depth.

Change engine oil and filter.

1

Every 5,000 mi (8,000 km)

Perform multi-point inspection.

1

Reset the oil-life monitor after each engine oil and filter change. See Oil Change

Indicator Reset (page 216).

Exceptions

There are several exceptions to the Normal
Schedule:

California Fuel Filter Replacement

If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.

Hot Climate Oil Change Intervals

Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3,100 mi (5,000 km).

If the available API SM or SN oils are not
available, then the oil change interval is
1,900 mi (3,000 km).

Engine Air Filter and Cabin Air Filter
Replacement

The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.

SCHEDULED MAINTENANCE RECORD