Ford C-MAX Hybrid (2018 year). Manual — part 11

GENERAL INFORMATION ON
RADIO FREQUENCIES

This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.

Note: Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.

The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.

One of the following could cause a
decrease in operating range:
•

Weather conditions.

•

Nearby radio towers.

•

Structures around the vehicle.

•

Other vehicles parked next to your
vehicle.

The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.

Note: Make sure to lock your vehicle before
leaving it unattended.

Note: If you are in range, the remote control
will operate if you press any button
unintentionally.

Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.

Intelligent Access

(If Equipped)

The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
•

You activate the front exterior door
handle switch.

•

You press the luggage compartment
button.

•

You press a button on the transmitter.

If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote
Control (page 47).

REMOTE CONTROL

Integrated Keyhead Transmitters

(If Equipped)

Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.

Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.

Intelligent Access Key

(If Equipped)

Your intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to activate
the push-button start system.

Mechanical Key Blade

The intelligent access key also contains a
removable mechanical key blade that you
can use to unlock the driver door.

Slide the release on the back of the
transmitter to release the key blade, then
pull the blade out.

Note: Your vehicle’s back-up keys came
with a security tag that provides important
vehicle key cut information. Keep the tag in
a safe place for future reference.

Replacing the Battery

Note: Refer to local regulations when
disposing of transmitter batteries.

Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.

Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally.

The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.

Integrated Keyhead Transmitter

1.

Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.

2. Remove the old battery.

3. Insert the new battery. Refer to the

instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.

4. Snap the battery cover back onto the

transmitter.

Intelligent Access Key

1.

Remove the backup key from the
transmitter.

2. Twist a thin coin under the tab hidden

behind the backup key head to remove
the battery cover. Do not use the
backup key to remove the cover or you
could damage the intelligent access
key.

3. Remove the old battery.

4. Insert a new battery with the + facing

downward. Press the battery down to
make sure it is fully in the housing.

5. Snap the battery cover back onto the

transmitter and install the backup key.

Car Finder

Press the lock button on the key twice
within three seconds. The horn sounds and
the turn signals flash. We recommend you
use this method to locate your vehicle,
rather than using the panic alarm.

Note: If locking was not successful or if any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn does sound twice and
the lamp does not flash.

Sounding a Panic Alarm

(If Equipped)

Note: The panic alarm only operates when
the ignition is off.

Press the button to activate the
alarm. Press the button again or
switch the ignition on to

deactivate it.

Remote Start

(If Equipped)

WARNING

To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or in areas that are not well

ventilated.

Note: Do not use remote start if your fuel
level is low.

The remote start button is on the
transmitter.

This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.

Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control (page 106).

Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.

The remote start system does not work if
any of the following occur:
•

The ignition is on.

•

The alarm system triggers.

•

You disable the feature.

•

The hood is open.

•

The transmission is not in park (P).

•

The vehicle battery voltage is too low.

•

The powertrain fault indicator was on
the last time your vehicle was driven.

Remote Starting the Vehicle

Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
remote start, the exterior lamps do not flash
twice, and the horn does not sound.

The label on your transmitter details the
starting procedure.

To remote start your vehicle:

1.

Press the lock button to lock all the
doors.

2. Press the remote start button twice.

The direction indicators flash twice.

The horn sounds if the system fails to start,
unless quiet start is on. Quiet start runs
the blower fan at a slower speed to reduce
noise. You can switch it on or off in the
information display. See General
Information (page 92).