Jeep Compass (2022 year). Manual in english — page 20

SERVICING AND MAINTENANCE

313

(Continued)

T

IRE

R

OTATION

R

ECOMMENDATIONS

The tires on the front and rear of your vehicle

operate at different loads and perform different

steering, handling, and braking functions. For

these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation of

tires. The benefits of rotation are especially

worthwhile with aggressive tread designs such as

those on On/Off Road type tires. Rotation will

increase tread life, help to maintain mud, snow,

and wet traction levels, and contribute to a

smooth, quiet ride.
For the proper maintenance intervals

Ú

page 268.

The reasons for any rapid or unusual wear should

be corrected prior to rotation being performed.

The suggested rotation method is the “forward

cross” shown in the following diagram. This

rotation pattern does not apply to some directional

tires that must not be reversed.

Tire Rotation (Forward Cross)

CAUTION!

To avoid damage to your vehicle or tires, observe

the following precautions:

Because of restricted traction device clearance

between tires and other suspension compo

-

nents, it is important that only traction devices

in good condition are used. Broken devices can

cause serious damage. Stop the vehicle imme

-

diately if noise occurs that could indicate

device breakage. Remove the damaged parts

of the device before further use.

Install device as tightly as possible and then

retighten after driving about ½ mile (0.8 km).

Autosock traction devices do not require

retightening.

Do not exceed 30 mph (48 km/h).

Drive cautiously and avoid severe turns and

large bumps, especially with a loaded vehicle.

Do not drive for a prolonged period on dry

pavement.

Observe the traction device manufacturer’s

instructions on the method of installation,

operating speed, and conditions for use.

Always use the suggested operating speed of

the device manufacturer’s if it is less than

30 mph (48 km/h).

Do not use traction devices on a compact

spare tire.

CAUTION!

CAUTION!

Proper operation of four-wheel drive vehicles

depends on tires of equal size, type and

circumference on each wheel. Any difference in

tire size can cause damage to the power transfer

unit. Tire rotation schedule should be followed to

balance tire wear.

8

314

SERVICING AND MAINTENANCE

DEPARTMENT OF TRANSPORTATION

UNIFORM TIRE QUALITY GRADES

The following tire grading categories

were established by the National

Highway Traffic Safety Administration.

The specific grade rating assigned by the

tire's manufacturer in each category is

shown on the sidewall of the tires on

your vehicle.
All passenger vehicle tires must conform

to Federal safety requirements in

addition to these grades.

T

READWEAR

The Treadwear grade is a comparative

rating, based on the wear rate of the tire

when tested under controlled conditions

on a specified government test course.

For example, a tire graded 150 would

wear one and one-half times as well on

the government course as a tire graded

100. The relative performance of tires

depends upon the actual conditions of

their use, however, and may depart

significantly from the norm due to

variations in driving habits, service

practices, and differences in road

characteristics and climate.

T

RACTION

G

RADES

The Traction grades, from highest to

lowest, are AA, A, B, and C. These grades

represent the tire's ability to stop on wet

pavement, as measured under

controlled conditions on specified

government test surfaces of asphalt and

concrete. A tire marked C may have poor

traction performance.

T

EMPERATURE

G

RADES

The Temperature grades are A (the

highest), B, and C, representing the tire's

resistance to the generation of heat and

its ability to dissipate heat, when tested

under controlled conditions on a

specified indoor laboratory test wheel.
Sustained high temperature can cause

the material of the tire to degenerate

and reduce tire life, and excessive

temperature can lead to sudden tire

failure. The grade C corresponds to a

level of performance, which all

passenger vehicle tires must meet

under the Federal Motor Vehicle Safety

Standard No. 109. Grades B and A

represent higher levels of performance

on the laboratory test wheel, than the

minimum required by law.

WARNING!

The traction grade assigned to this tire is based

on straight-ahead braking traction tests, and

does not include acceleration, cornering,

hydroplaning, or peak traction characteristics.

WARNING!

The temperature grade for this tire is

established for a tire that is properly inflated and

not overloaded. Excessive speed, underinflation,

or excessive loading, either separately or in

combination, can cause heat build-up and

possible tire failure.

SERVICING AND MAINTENANCE

315

STORING THE VEHICLE

If you are storing your vehicle for more than three

weeks, we recommend that you take the following

steps to minimize the drain on your vehicle's

battery:

Disconnect the negative cable from battery.

Any time you store your vehicle or keep it out of

service (i.e., vacation) for two weeks or more,

run the air conditioning system at idle for about

five minutes in the fresh air and high blower

setting. This will ensure adequate system lubri

-

cation to minimize the possibility of compressor

damage when the system is started again.

NOTE:

When the vehicle has not been started or driven for

at least 30 days, an “Extended Park Starting

Procedure” is required to start the vehicle

Ú

page 100.

BODYWORK

P

ROTECTION

F

ROM

A

TMOSPHERIC

A

GENTS

Vehicle body care requirements vary according to

geographic locations and usage. Chemicals that

make roads passable in snow and ice and those

that are sprayed on trees and road surfaces during

other seasons are highly corrosive to the metal in

your vehicle. Outside parking, which exposes your

vehicle to airborne contaminants, road surfaces on

which the vehicle is operated, extreme hot or cold

weather and other extreme conditions will have an

adverse effect on paint, metal trim, and underbody

protection.
The following maintenance recommendations will

enable you to obtain maximum benefit from the

corrosion resistance built into your vehicle.

What Causes Corrosion?

Corrosion is the result of deterioration or removal

of paint and protective coatings from your vehicle.
The most common causes are:

Road salt, dirt and moisture accumulation.

Stone and gravel impact.

Insects, tree sap and tar.

Salt in the air near seacoast localities.

Atmospheric fallout/industrial pollutants.

B

ODY

A

ND

U

NDERBODY

M

AINTENANCE

Wheel And Wheel Trim Care

All wheels and wheel trim, especially aluminum

and chrome plated wheels, should be cleaned

regularly using mild (neutral Ph) soap and water to

maintain their luster and to prevent corrosion.

Wash wheels with the same soap solution

recommended for the body of the vehicle and

remember to always wash when the surfaces are

not hot to the touch.
Your wheels are susceptible to deterioration

caused by salt, sodium chloride, magnesium

chloride, calcium chloride, etc., and other road

chemicals used to melt ice or control dust on dirt

roads. Use a soft cloth or sponge and mild soap to

wipe away promptly. Do not use harsh chemicals or

a stiff brush. They can damage the wheel’s

protective coating that helps keep them from

corroding and tarnishing.

CAUTION!

Before removal of the positive and negative

terminals to the battery, wait at least a minute

with ignition switch in the OFF position and close

the driver’s door. When reconnecting the

positive and negative terminals to the battery be

sure the ignition switch is in the OFF position

and the driver’s door is closed.

CAUTION!

Avoid products or automatic car washes that use

acidic solutions or strong alkaline additives or

harsh brushes. Many aftermarket wheel

cleaners and automatic car washes may

damage the wheel's protective finish. Such

damage is not covered by the New Vehicle

Limited Warranty. Only car wash soap, Mopar®

Wheel Cleaner or equivalent is recommended.

8

316

SERVICING AND MAINTENANCE

When cleaning extremely dirty wheels including

excessive brake dust, care must be taken in the

selection of tire and wheel cleaning chemicals and

equipment to prevent damage to the wheels.

Mopar® Wheel Treatment, Mopar® Chrome

Cleaner or their equivalent is recommended, or

select a non-abrasive, non-acidic cleaner for

aluminum or chrome wheels.

NOTE:

If you intend parking or storing your vehicle for an

extended period after cleaning the wheels with

wheel cleaner, drive your vehicle and apply the

brakes to remove the water droplets from the

brake components. This activity will remove the

red rust on the brake rotors and prevent vehicle

vibration when braking.

Dark Vapor Chrome, Black Satin Chrome, or Low

Gloss Clear Coat Wheels

Cleaning Headlights

Your vehicle is equipped with plastic headlights

and fog lights that are lighter and less susceptible

to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and

therefore different lens cleaning procedures must

be followed.
To minimize the possibility of scratching the lenses

and reducing light output, avoid wiping with a dry

cloth. To remove road dirt, wash with a mild soap

solution followed by rinsing.
Do not use abrasive cleaning components,

solvents, steel wool or other aggressive material to

clean the lenses.

P

RESERVING

T

HE

B

ODYWORK

Washing

Wash your vehicle regularly. Always wash your

vehicle in the shade using Mopar® Car Wash, or

a mild car wash soap, and rinse the panels

completely with water.

If insects, tar, or other similar deposits have

accumulated on your vehicle, use Mopar®

Super Kleen Bug and Tar Remover to remove.

Use a high quality cleaner wax, such as Mopar®

Cleaner Wax to remove road film, stains and to

protect your paint finish. Use precautions to not

scratch the paint.

Avoid using abrasive compounds and power

buffing that may diminish the gloss or thin out

the paint finish.

CAUTION!

Do not use scouring pads, steel wool, a bristle

brush, metal polishes or oven cleaner. These

products may damage the wheel's protective

finish. Such damage is not covered by the New

Vehicle Limited Warranty. Only car wash soap,

Mopar® Wheel Cleaner or equivalent is

recommended.

CAUTION!

If your vehicle is equipped with these specialty

wheels, DO NOT USE wheel cleaners, abrasives,

or polishing compounds. They will permanently

damage this finish and such damage is not

covered by the New Vehicle Limited Warranty.

HAND WASH ONLY USING MILD SOAP AND

WATER WITH A SOFT CLOTH. Used on a regular

basis; this is all that is required to maintain this

finish.

CAUTION!

Do not use abrasive or strong cleaning mate

-

rials such as steel wool or scouring powder

that will scratch metal and painted surfaces.

Use of power washers exceeding 1,200 psi

(8,274 kPa) can result in damage or removal

of paint and decals.

SERVICING AND MAINTENANCE

317

Special Care

If you drive on salted or dusty roads or if you

drive near the ocean, hose off the undercarriage

at least once a month.

It is important that the drain holes in the lower

edges of the doors, rocker panels, and trunk be

kept clear and open.

If you detect any stone chips or scratches in the

paint, touch them up immediately.

If your vehicle is damaged due to a collision or

similar cause that destroys the paint and protec

-

tive coating, have your vehicle repaired as soon

as possible.

If you carry special cargo such as chemicals,

fertilizers, de-icer salt, etc., be sure that such

materials are well packaged and sealed.

If a lot of driving is done on gravel roads,

consider mud or stone shields behind each

wheel.

Use Mopar® Touch Up Paint on scratches as

soon as possible. An authorized dealer has

touch up paint to match the color of your

vehicle.

INTERIORS

S

EATS

A

ND

F

ABRIC

P

ARTS

Use Mopar® Total Clean to clean fabric upholstery

and carpeting.

Stain Repel Fabric Cleaning Procedure —

If Equipped

Stain Repel seats may be cleaned in the following

manner:

Remove as much of the stain as possible by

blotting with a clean, dry towel.

Blot any remaining stain with a clean, damp

towel.

For tough stains, apply Mopar® Total Clean, or

a mild soap solution to a clean, damp cloth and

remove stain. Use a fresh, damp towel to

remove soap residue.

For grease stains, apply Mopar® Multi-Purpose

Cleaner to a clean, damp cloth and remove

stain. Use a fresh, damp towel to remove soap

residue.

Do not use any harsh solvents or any other form

of protectants on Stain Repel products.

Seat Belt Maintenance

Do not bleach, dye or clean the belts with chemical

solvents or abrasive cleaners. This will weaken the

fabric.
If the belts need cleaning, use a mild soap solution

or lukewarm water. Do not remove the belts from

the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace

the belts if they appear frayed or worn or if the

buckles do not work properly.

WARNING!

Do not use volatile solvents for cleaning

purposes. Many are potentially flammable, and

if used in closed areas they may cause

respiratory harm.

WARNING!

A frayed or torn seat belt could rip apart in a

collision and leave you with no protection. Inspect

the seat belt system periodically, checking for

cuts, frays, or loose parts. Damaged parts must

be replaced immediately. Do not disassemble or

modify the seat belt system. If your vehicle is

involved in a collision, or if you have questions

regarding seat belt or retractor conditions, take

your vehicle to an authorized FCA dealer or

authorized FCA Certified Collision Care Program

facility for inspection.

8

318

SERVICING AND MAINTENANCE

P

LASTIC

A

ND

C

OATED

P

ARTS

Use Mopar® Total Clean to clean vinyl upholstery.

Cleaning Plastic Instrument Cluster

Lenses

The lenses in front of the instruments in this

vehicle are molded in clear plastic. When cleaning

the lenses, care must be taken to avoid scratching

the plastic.
Clean with a wet soft cloth. A mild soap solution

may be used, but do not use high alcohol content

or abrasive cleaners. If soap is used, wipe clean

with a clean damp cloth. Dry with a soft cloth.

L

EATHER

S

URFACES

Mopar® Total Clean is specifically recommended

for leather upholstery.
Your leather upholstery can be best preserved by

regular cleaning with a damp soft cloth. Small

particles of dirt can act as an abrasive and damage

the leather upholstery and should be removed

promptly with a damp cloth. Stubborn soils can be

removed easily with a soft cloth and Mopar® Total

Clean. Care should be taken to avoid soaking your

leather upholstery with any liquid. Please do not

use polishes, oils, cleaning fluids, solvents,

detergents, or ammonia-based cleaners to clean

your leather upholstery.
NOTE:

If equipped with light colored leather, it tends to

show any foreign material, dirt, and fabric dye

transfer more so than darker colors. The leather is

designed for easy cleaning, and the manufacturer

recommends Mopar® total care leather cleaner

applied on a cloth to clean the leather seats as

needed.

G

LASS

S

URFACES

All glass surfaces should be cleaned on a regular

basis with Mopar® Glass Cleaner, or any

commercial household-type glass cleaner. Never

use an abrasive type cleaner. Use caution when

cleaning the inside rear window equipped with

electric defrosters or windows equipped with radio

antennas. Do not use scrapers or other sharp

instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner

on the towel or cloth that you are using. Do not

spray cleaner directly on the mirror.

CAUTION!

Direct contact of air fresheners, insect repel

-

lents, suntan lotions, or hand sanitizers to the

plastic, painted, or decorated surfaces of the

interior may cause permanent damage. Wipe

away immediately.

Damage caused by these type of products

may not be covered by your New Vehicle

Limited Warranty.

CAUTION!

Do not use Alcohol and Alcohol-based and/or

Ketone based cleaning products to clean leather

upholstery, as damage to the upholstery may

result.

319

TECHNICAL SPECIFICATIONS

VEHICLE IDENTIFICATION NUMBER (VIN)

The VIN is found on the left front corner of the

windshield and is visible from the outside of the

vehicle.

Vehicle Identification Number

NOTE:

It is illegal to remove or alter the VIN.

BRAKE SYSTEM

Your vehicle is equipped with power assisted

brakes as standard equipment. In the event power

assist is lost for any reason (for example, repeated

brake applications with the engine off), the brakes

will still function. However, the effort required to

brake the vehicle will be much greater than that

required with the power system operating.
If either of the two hydraulic systems lose normal

capability, the remaining system will still function

with some loss of overall braking effectiveness.

This will be evident by increased pedal travel

during application and greater pedal force

required to slow or stop. In addition, if the

malfunction is caused by an internal leak, as

the brake fluid in the master cylinder drops, the

Brake Warning Light will light.

WHEEL AND TIRE TORQUE SPECIFICATIONS

Proper lug nut/bolt torque is very important to

ensure that the wheel is properly mounted to the

vehicle. Any time a wheel has been removed and

reinstalled on the vehicle, the lug nuts/bolts

should be torqued using a properly calibrated

torque wrench using a six-sided (hex) deep wall

socket.

T

ORQUE

S

PECIFICATIONS

**Use only authorized dealer recommended lug

nuts/bolts and clean or remove any dirt or oil

before tightening.
Inspect the wheel mounting surface prior to

mounting the tire and remove any corrosion or

loose particles.

WARNING!

Driving a vehicle with the Brake Warning Light on

is dangerous. A significant decrease in braking

performance or vehicle stability during braking

may occur. It will take you longer to stop the

vehicle or will make your vehicle harder to

control. You could have a collision. Have the

vehicle checked immediately.

Lug Nut/Bolt

Torque

**Lug Nut/

Bolt Size

Lug Nut/Bolt

Socket Size

100 Ft-Lb

(135 N·m)

M12 x 1.25

19 mm

9

320

TECHNICAL SPECIFICATIONS

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until

each nut/bolt has been tightened twice. Ensure

that the socket is fully engaged on the lug nut/bolt

(do not insert it halfway).

Torque Patterns

After 25 miles (40 km), check the lug nut/bolt

torque to be sure that all the lug nuts/bolts are

properly tightened.

FUEL REQUIREMENTS

While operating on gasoline with the required

octane number, hearing a light knocking sound

from the engine is not a cause for concern.

However, if the engine is heard making a heavy

knocking sound, see a dealer immediately. Use of

gasoline with a lower than recommended octane

number can cause engine failure and may void or

not be covered by the New Vehicle Limited

Warranty.

2.4L E

NGINE

This engine is designed to meet all

emission regulations and provide

excellent fuel economy and performance

when using high quality unleaded regular

gasoline having a octane rating of 87 using the

(R+M)/2 method. The use of premium gasoline is

not recommended, as it will not provide any benefit

over regular gasoline in these engines.

R

EFORMULATED

G

ASOLINE

Many areas of the country require the use of

cleaner-burning gasoline referred to as

“reformulated gasoline”. Reformulated gasoline

contains oxygenates and are specifically blended

to reduce vehicle emissions and improve air

quality.
The use of reformulated gasoline is recommended.

Properly blended reformulated gasoline will

provide improved performance and durability of

engine and fuel system components.

WARNING!

To avoid the risk of forcing the vehicle off the

jack, do not tighten the lug nuts/bolts fully until

the vehicle has been lowered. Failure to follow

this warning may result in personal injury.

TECHNICAL SPECIFICATIONS

321

G

ASOLINE

/O

XYGENATE

B

LENDS

Some fuel suppliers blend unleaded gasoline with

oxygenates such as ethanol.

Problems that result from using gasoline

containing more than 15% ethanol (E-15) or

gasoline containing methanol are not the

responsibility of the manufacturer and may void

the New Vehicle Limited Warranty.

E-85 U

SAGE

I

N

N

ON

-F

LEX

F

UEL

V

EHICLES

Non-Flex Fuel Vehicles (FFV) are compatible with

gasoline containing up to 15% ethanol (E-15).

Gasoline with higher ethanol content may void the

New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with

E-85 fuel, the engine will have some or all of these

symptoms:

Operate in a lean mode.

OBD II Malfunction Indicator Light on.

Poor engine performance.

Poor cold start and cold drivability.

Increased risk for fuel system component corro

-

sion.

CNG A

ND

LP F

UEL

S

YSTEM

M

ODIFICATIONS

Modifications that allow the engine to run on

Compressed Natural Gas (CNG) or Liquid Propane

(LP) may result in damage to the engine,

emissions, and fuel system components. Problems

that result from running CNG or LP are not the

responsibility of the manufacturer and may void

the New Vehicle Limited Warranty.

M

ETHYLCYCLOPENTADIENYL

M

ANGANESE

T

RICARBONYL

(MMT) I

N

G

ASOLINE

MMT is a manganese-containing metallic additive

that is blended into some gasoline to increase

octane. Gasoline blended with MMT provides no

performance advantage beyond gasoline of the

same octane number without MMT. Gasoline

blended with MMT reduces spark plug life and

reduces emissions system performance in some

vehicles. The manufacturer recommends that

gasoline without MMT be used in your vehicle. The

MMT content of gasoline may not be indicated on

the gasoline pump, therefore, you should ask the

gasoline retailer whether or not his/her gasoline

contains MMT. MMT is prohibited in Federal and

California reformulated gasoline.

CAUTION!

DO NOT use E-85, gasoline containing methanol,

or gasoline containing more than 15% ethanol

(E-15). Use of these blends may result in starting

and drivability problems, damage critical fuel

system components, cause emissions to exceed

the applicable standard, and/or cause the

Malfunction Indicator Light to illuminate. Please

observe pump labels as they should clearly

communicate if a fuel contains greater than

15% ethanol (E-15).

9

322

TECHNICAL SPECIFICATIONS

(Continued)

M

ATERIALS

A

DDED

T

O

F

UEL

Besides using unleaded gasoline with the proper

octane rating, gasolines that contain detergents,

corrosion and stability additives are

recommended. Using gasolines that have these

additives will help improve fuel economy, reduce

emissions, and maintain vehicle performance.

Designated TOP TIER Detergent Gasoline

contains a higher level of detergents to

further aide in minimizing engine and

fuel system deposits. When available,

the usage of TOP TIER Detergent gasoline is

recommended. Visit

www.toptiergas.com for a list

of TOP TIER Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents

should be avoided. Many of these materials

intended for gum and varnish removal may contain

active solvents or similar ingredients. These can

harm fuel system gasket and diaphragm materials.

F

UEL

S

YSTEM

C

AUTIONS

NOTE:

Intentional tampering with the emissions control

system can result in civil penalties being assessed

against you.

CAUTION!

Follow these guidelines to maintain your

vehicle’s performance:

The use of leaded gasoline is prohibited by

Federal law. Using leaded gasoline can impair

engine performance and damage the emis

-

sions control system.

An out-of-tune engine or certain fuel or ignition

malfunctions can cause the catalytic

converter to overheat. If you notice a pungent

burning odor or some light smoke, your engine

may be out of tune or malfunctioning and may

require immediate service. Contact an autho

-

rized dealer for service assistance.

The use of fuel additives, which are now being

sold as octane enhancers, is not recom

-

mended. Most of these products contain high

concentrations of methanol. Fuel system

damage or vehicle performance problems

resulting from the use of such fuels or addi

-

tives is not the responsibility of the manufac

-

turer and may void or not be covered under

the New Vehicle Limited Warranty.

CAUTION!

TECHNICAL SPECIFICATIONS

323

FLUID CAPACITIES

ENGINE FLUIDS AND LUBRICANTS

US

Metric

Fuel (Approximate)
All Engines

13.5 Gallons

51 Liters

Engine Oil With Filter
2.4L Engine

5.5 Quarts

5.2 Liters

Cooling System*
2.4L Engine

6.8 Quarts

6.5 Liters

* Includes heater and coolant recovery bottle filled to MAX level.

Component

Fluid, Lubricant, or Genuine Part

Engine Coolant

We recommend using Mopar® Antifreeze/Coolant 10 Year/150,000 Miles

(240,000 Kilometers) Formula OAT (Organic Additive Technology) meeting the

requirements of the manufacturer Material Standard MS.90032.

Engine Oil

We recommend using Mopar® SAE 0W-20 Full Synthetic Engine Oil which

meets the requirements of the manufacturer Material Standard MS-6395.

Equivalent full synthetic SAE 0W-20 engine oil can be used but must have the

API Starburst trademark

Ú

page 273.

Engine Oil Filter

We recommend using a Mopar® Engine Oil Filter. If a Mopar® Engine Oil Filter

is unavailable, only use filters that meet or exceed SAE/USCAR-36 Filter

Performance Requirements.

Fuel Selection

87 Octane (R+M)/2 Method, 0-15% ethanol.

9

324

TECHNICAL SPECIFICATIONS

CHASSIS FLUIDS AND LUBRICANTS

Component

Fluid, Lubricant, or Genuine Part

6-Speed Automatic Transmission (FWD Models) – If Equipped

Use only Mopar® AW-1 Automatic Transmission Fluid, or equivalent.

Failure to use the correct fluid may affect the function or performance of

your transmission.

9-Speed Automatic Transmission (4WD Models) – If Equipped

Use only Mopar® ZF 8 & 9 Speed ATF Automatic Transmission Fluid, or

equivalent. Failure to use the correct fluid may affect the function or

performance of your transmission.

Power Transfer Unit (PTU) – If Equipped

We recommend using Mopar® Front Axle/PTU Synthetic Axle Lubricant

SAE 75W-90 (API GL-5).

Rear Differential (RDM) – If Equipped

We recommend using Mopar® Rear Axle/RDM Synthetic Axle Lubricant

SAE 75W-90 (API GL-5).

Brake Master Cylinder

We recommend using Mopar® DOT 3.

325

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE

P

REPARE

F

OR

T

HE

A

PPOINTMENT

All work to be performed may not be covered by the

warranty. Discuss additional charges with the

service manager. Keep a maintenance log of your

vehicle's service history. This can often provide a

clue to the current problem.

P

REPARE

A L

IST

Make a written list of your vehicle's problems or the

specific work you want done. If you've had an

accident or work done that is not on your

maintenance log, let the service advisor know.

B

E

R

EASONABLE

W

ITH

R

EQUESTS

If you list a number of items and you must have

your vehicle by the end of the day, discuss the

situation with the service advisor and list the items

in order of priority. At many authorized dealers, you

may obtain a rental vehicle (additional charges

may apply). If you need a rental, it is advisable to

make these arrangements when you call for an

appointment.

IF YOU NEED ASSISTANCE

FCA US LLC and its authorized dealers are vitally

interested in your satisfaction. We want you to be

happy with our products and services.
Warranty service must be done by an authorized

dealer. We strongly recommend that you take the

vehicle to an authorized dealer. They know your

vehicle the best, and are most concerned that you

get prompt and high quality service. FCA US LLC’s

authorized dealers have the facilities,

factory-trained technicians, special tools, and the

latest information to ensure the vehicle is fixed

correctly and in a timely manner.
This is why you should always talk to an authorized

dealer’s service manager first. If for some reason

you are still not satisfied, talk to the general

manager or owner of the authorized dealer.

They want to know if you need assistance. If an

authorized dealer is unable to resolve the concern,

you may contact FCA US LLC's Customer

Assistance center.

Any communication to FCA US LLC’s customer

center should include the following information:

Owner's name and address

Owner's telephone number

(home, mobile, and office)

Authorized dealer name

Vehicle Identification Number (VIN)

Vehicle delivery date and mileage

FCA US LLC C

USTOMER

C

ENTER

P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426-5337

FCA C

ANADA

I

NC

. C

USTOMER

C

ENTER

P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /

(800) 387-9983 French

10

326

CUSTOMER ASSISTANCE

M

EXICO

Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568

P

UERTO

R

ICO

A

ND

US V

IRGIN

I

SLANDS

FCA Caribbean LLC
P.O. Box 191857
San Juan, Puerto Rico, 00919-1857
Phone: (877) 426-5337
Fax: (787) 782-3345

C

USTOMER

A

SSISTANCE

F

OR

T

HE

H

EARING

O

R

S

PEECH

I

MPAIRED

(TDD/TTY)

To assist customers who have hearing difficulties,

FCA US LLC has installed special Telecommu

-

nication Devices for the Deaf (TDD) equipment at

its customer center. Any hearing or speech

impaired customer, who has access to a TDD or a

conventional teletypewriter (TTY) in the United

States, can communicate with FCA US LLC by

dialing 1-800-380-2479.

Canadian residents with hearing difficulties that

require assistance can use the special needs relay

service offered by Bell Canada. For TTY

teletypewriter users, dial 711 and for Voice callers,

dial 1-800-855-0511 to connect with a Bell Relay

Service operator.

S

ERVICE

C

ONTRACT

You may have purchased a service contract for a

vehicle to help protect you from the high cost of

unexpected repairs after FCA US LLC's New Vehicle

Limited Warranty expires. The Mopar® Vehicle

Protection plans are the ONLY vehicle extended

protection plans authorized, endorsed and backed

by FCA US LLC to provide additional protection

beyond your vehicle’s warranty. If you purchased a

Mopar® Vehicle Protection Plan, you will receive

Plan Provisions and an Owner Identification Card in

the mail within three weeks of the vehicle delivery

date. If you have any questions about the service

contract, call FCA US LLC’s Service Contract

National Customer Hotline at 1-800-521-9922

(Canadian residents, call (800) 465-2001

English / (800) 387-9983 French).

FCA US LLC is not responsible for any service

contract you may have purchased from another

manufacturer. If you require service after the

FCA US LLC New Vehicle Limited Warranty expires,

please refer to the contract documents, and

contact the person listed in those documents.
We appreciate that you have made a major

investment when you purchased the vehicle.

An authorized dealer has also made a major

investment in facilities, tools, and training to

assure that you are absolutely delighted with the

ownership experience.

WARNING!

Engine exhaust (internal combustion engines

only), some of its constituents, and certain

vehicle components contain, or emit, chemicals

known to the State of California to cause cancer

and birth defects, or other reproductive harm. In

addition, certain fluids contained in vehicles and

certain products of component wear contain, or

emit, chemicals known to the State of California

to cause cancer and birth defects, or other

reproductive harm.

CUSTOMER ASSISTANCE

327

WARRANTY INFORMATION

See the Warranty Information for the terms and

provisions of FCA US LLC warranties applicable to

this vehicle and market. Refer to

www.mopar.com/om for further information.
See the Warranty Information for the terms and

provisions of FCA Canada Inc. warranties

applicable to this vehicle and market. Refer to

www.owners.mopar.ca/en/ for further

information.
Use this QR code to access your

digital experience.

MOPAR® PARTS

Mopar® original equipment parts & accessories

and factory filled fluids are available from an

authorized dealer. They are recommended for your

vehicle to keep it operating at its best and maintain

its original condition.

REPORTING SAFETY DEFECTS

I

N

T

HE

50 U

NITED

S

TATES

A

ND

W

ASHINGTON

, D.C.

If you believe that your vehicle has a

defect that could cause a crash or cause

injury or death, you should immediately

inform the National Highway Traffic

Safety Administration (NHTSA) in

addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it

may open an investigation, and if it finds

that a safety defect exists in a group of

vehicles, it may order a recall and

remedy campaign. However, NHTSA

cannot become involved in individual

problems between you, an authorized

dealer, or FCA US LLC.
To contact NHTSA, you may call the Vehicle

Safety Hotline toll free at 1-888-327-4236

(TTY: 1-800-424-9153); or go to

http://www.safercar.gov; or write to:

Administrator, NHTSA, 1200 New Jersey

Avenue, SE., West Building, Washington,

D.C. 20590. You can also obtain other

information about motor vehicle safety

from http://www.safercar.gov.

I

N

C

ANADA

If you believe that your vehicle has a

safety defect, you should contact the

Customer Service Department

immediately. Canadian customers who

wish to report a safety defect to the

Canadian government should contact

Transport Canada, Motor Vehicle Defect

Investigations and Recalls at

1-800-333-0510 or go to

wwwapps.tc.gc.ca/Saf-Sec-Sur/7/

PCDB-BDPP.

PUBLICATION ORDER FORMS

To order the following manuals, you may use either

the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a

complete working knowledge of the vehicle,

system, and/or components and is written in

straightforward language with illustrations,

diagrams, and charts.

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328

CUSTOMER ASSISTANCE

Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with

diagrams, charts and detailed illustrations. These

manuals make it easy to find and fix problems on

computer-controlled vehicle systems and features.

They show exactly how to find and correct

problems, using step-by-step troubleshooting and

drivability procedures, proven diagnostic tests and

a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic

Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with

the assistance of service and engineering

specialists to acquaint you with specific FCA

vehicles.
To access your Owner's Information online, visit

www.mopar.com/om (US) or

www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:

1-800-890-4038 (US)

Owner's Manuals, Radio Manuals and Warranty

Information Books can be ordered through

Archway at:

1-800-387-1143 (Canada)

GENERAL INFORMATION

The following regulatory statement applies to all

Radio Frequency (RF) devices equipped in this

vehicle:
This device complies with Part 15 of the FCC Rules

and with Innovation, Science and Economic

Development Canada license-exempt RSS

standard(s). Operation is subject to the following

two conditions:
1. This device may not cause harmful

interference, and

2. This device must accept any interference

received, including interference that may

cause undesired operation.

Le présent appareil est conforme aux CNR

d`Innovation, Science and Economic Development

applicables aux appareils radio exempts de

licence. L'exploitation est autorisée aux deux

conditions suivantes:
1. l'appareil ne doit pas produire de brouillage,

et

2. l'utilisateur de l'appareil doit accepter tout

brouillage radioélectrique subi, même si le

brouillage est susceptible d'en compromettre

le fonctionnement.

La operación de este equipo está sujeta a las

siguientes dos condiciones:
1. es posible que este equipo o dispositivo no

cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar

cualquier interferencia, incluyendo la que

pueda causar su operación no deseada.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void

the user’s authority to operate the equipment.

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Текст

Политика конфиденциальности