Jeep Wagoneer (2022 year). Manual in english — page 25
SERVICING AND MAINTENANCE
397
Grand Wagoneer
4x2
Trim Level
Axle
Tire/Wheel Size
Snow Traction Device
(maximum projection beyond tire
profile or equivalent)
Series 1
Rear
275/55R20
S Class
Series 2
Series 3
4x4
Trim Level
Axle
Tire/Wheel Size
Snow Traction Device
(maximum projection beyond tire
profile or equivalent)
Series 1
Rear
275/55R20
S Class
Series 2
Series 3
WARNING!
Using tires of different size and type (M+S, Snow) between front and rear axles can cause unpredictable handling. You could lose control and have a collision.
8
398
SERVICING AND MAINTENANCE
T
IRE
R
OTATION
R
ECOMMENDATIONS
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, handling, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation of
tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such as
those on On/Off-Road type tires. Rotation will
increase tread life, help to maintain mud, snow,
and wet traction levels, and contribute to a
smooth, quiet ride.
For the proper maintenance intervals
More frequent rotation is permissible if desired.
The reasons for any rapid or unusual wear should
be corrected prior to rotation being performed.
NOTE:
The premium Tire Pressure Monitoring System will
automatically locate the pressure values displayed
in the correct vehicle position following a tire
rotation.
The suggested rotation method is the “rearward
cross” shown in the following diagram.
Tire Rotation (Rearward Cross)
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
CAUTION!
To avoid damage to your vehicle or tires, observe
the following precautions:
Because of restricted traction device clearance
between tires and other suspension compo
-
nents, it is important that only traction devices
in good condition are used. Broken devices can
cause serious damage. Stop the vehicle imme
-
diately if noise occurs that could indicate device
breakage. Remove the damaged parts of the
device before further use.
Install device as tightly as possible and then
retighten after driving about ½ mile (0.8 km).
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and
large bumps, especially with a loaded vehicle.
Do not drive for a prolonged period on dry
pavement.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed of
the device manufacturer’s if it is less than
30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
SERVICING AND MAINTENANCE
399
T
READWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
T
RACTION
G
RADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
T
EMPERATURE
G
RADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than three
weeks, we recommend that you take the following
steps to minimize the drain on your vehicle's
battery:
Disconnect the negative cable from battery.
Before you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting. This will ensure adequate system lubri
-
cation to minimize the possibility of compressor
damage when the system is started again.
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed,
under-inflation, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
8
400
SERVICING AND MAINTENANCE
BODYWORK
P
ROTECTION
F
ROM
A
TMOSPHERIC
A
GENTS
Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that
make roads passable in snow and ice and those
that are sprayed on trees and road surfaces during
other seasons are highly corrosive to the metal in
your vehicle. Outside parking, which exposes your
vehicle to airborne contaminants, road surfaces on
which the vehicle is operated, extreme hot or cold
weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody
protection.
The following maintenance recommendations will
enable you to obtain maximum benefit from the
corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal
of paint and protective coatings from your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
B
ODY
A
ND
U
NDERBODY
M
AINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less susceptible
to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures must
be followed.
To minimize the possibility of scratching the lenses
and reducing light output, avoid wiping with a dry
cloth. To remove road dirt, wash with a mild soap
solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive material to
clean the lenses.
P
RESERVING
T
HE
B
ODYWORK
Washing
Wash your vehicle regularly. Always wash your
vehicle in the shade using Mopar® Car Wash, or
a mild car wash soap, and rinse the panels
completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar®
Super Kleen Bug and Tar Remover to remove.
SERVICING AND MAINTENANCE
401
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to
protect your paint finish. Use precautions to not
scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin out
the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercarriage
at least once a month.
It is important that the drain holes in the lower
edges of the doors, rocker panels, and trunk be
kept clear and open.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If your vehicle is damaged due to a collision or
similar cause that destroys the paint and protec
-
tive coating, have your vehicle repaired as soon
as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar® Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
S
EATS
A
ND
F
ABRIC
P
ARTS
Use Mopar® Total Clean to clean fabric upholstery
and carpeting.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric. Sun damage can also weaken the fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn or
if the buckles do not work properly.
CAUTION!
Do not use abrasive or strong cleaning mate
-
rials such as steel wool or scouring powder
that will scratch metal and painted surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal
of paint and decals.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable, and
if used in closed areas they may cause
respiratory harm.
WARNING!
A frayed or torn seat belt could rip apart in a
collision and leave you with no protection.
Inspect the seat belt system periodically,
checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the seat belt
system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA
Certified Collision Care Program facility for
inspection.
8
402
SERVICING AND MAINTENANCE
P
LASTIC
A
ND
C
OATED
P
ARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
L
EATHER
S
URFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.
The leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and damage
the leather upholstery and should be removed
promptly with a damp cloth. Stubborn soils can be
removed easily with a soft cloth and Mopar® Total
Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not
use polishes, oils, cleaning fluids, solvents,
detergents, or ammonia-based cleaners to clean
your leather upholstery.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and the manufacturer
recommends Mopar® total care leather cleaner
applied on a cloth to clean the leather seats as
needed.
G
LASS
S
URFACES
All glass surfaces should be cleaned on a regular
basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rear view mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CAUTION!
Direct contact of air fresheners, insect repel
-
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.
403
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)
The VIN is found on a label located on the left front
corner of the instrument panel pad, visible from
outside of the vehicle through the windshield.
Windshield VIN Label Location
NOTE:
It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic brake
systems. If either of the two hydraulic systems lose
normal capability, the remaining system will still
function. However, there will be some loss of
overall braking effectiveness. You may notice
increased pedal travel during application, greater
pedal force required to slow or stop, and potential
activation of the Brake Warning Light.
In the event power assist is lost for any reason the
brakes will still function. However, the effort
required to brake the vehicle will be much greater
than that required with the power system
operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to the
vehicle. Any time a wheel has been removed and
reinstalled on the vehicle, the lug nuts/bolts
should be torqued using a properly calibrated
torque wrench using a six sided (hex) deep wall
socket.
T
ORQUE
S
PECIFICATIONS
**Use only authorized dealer recommended lug
nuts/bolts and clean or remove any dirt or oil
before tightening.
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.
Wheel Mounting Surface
Lug Nut/Bolt
Torque
**Lug Nut/
Bolt Size
Lug Nut/Bolt
Socket Size
130 ft-lb
(176 N·m)
M14 x 1.50
22 mm
9
404
TECHNICAL SPECIFICATIONS
Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/bolt
(do not insert it half way).
NOTE:
If in doubt about the correct tightness, have them
checked with a torque wrench by an authorized
dealer or service station.
After 25 miles (40 km), check the lug nut/bolt
torque to be sure that all the lug nuts/bolts are
properly tightened.
Torque Patterns
FUEL REQUIREMENTS
While operating on gasoline with the required
octane number, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see a dealer immediately. Use of
gasoline with an octane number lower than
recommended octane can cause engine failure
and may void the New Vehicle Limited Warranty.
Poor quality gasoline can cause problems such as
hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand of
gasoline before considering service for the vehicle.
5.7L E
NGINE
Do not use E-85 flex fuel or ethanol blends greater
than 15% in this engine.
This engine is designed to meet all
emission regulations and provide
satisfactory fuel economy and
performance when using high-quality
unleaded gasoline having an octane range of 87 to
89 as specified by the (R+M)/2 method. The use of
89 octane plus gasoline is recommended for
optimum performance and fuel economy.
6.4L E
NGINE
Do not use E-85 flex fuel or ethanol blends greater
than 15% in this engine.
This engine is designed to meet all
emission regulations, provide optimal
fuel economy and performance when
using high-quality unleaded premium
gasoline having a posted octane number of 91 as
specified by the (R+M)/2 method. The use of 91 or
higher octane premium gasoline is required in
these engines.
R
EFORMULATED
G
ASOLINE
Many areas of the country require the use of
cleaner-burning gasoline referred to as
“reformulated gasoline”. Reformulated gasoline
contains oxygenates and are specifically blended
to reduce vehicle emissions and improve air
quality.
The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will
provide improved performance and durability of
engine and fuel system components.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully until
the vehicle has been lowered. Failure to follow
this warning may result in personal injury.
TECHNICAL SPECIFICATIONS
405
M
ATERIALS
A
DDED
T
O
F
UEL
Besides using unleaded gasoline with the proper
octane rating, gasolines that contain detergents,
corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy, reduce
emissions, and maintain vehicle performance.
Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in minimizing
engine and fuel system deposits. When
available, the usage of TOP TIER Detergent
Gasoline is recommended. Visit
Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning agents
should be avoided. Many of these materials
intended for gum and varnish removal may contain
active solvents or similar ingredients. These can
harm fuel system gasket and diaphragm materials.
G
ASOLINE
/O
XYGENATE
B
LENDS
Some fuel suppliers blend unleaded gasoline with
oxygenates such as ethanol.
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of the manufacturer and may void or
not be covered under New Vehicle Limited
Warranty.
D
O
N
OT
U
SE
E-85 I
N
N
ON
-F
LEX
F
UEL
V
EHICLES
Non-Flex Fuel Vehicles (FFV) are compatible with
gasoline containing up to 15% ethanol (E-15). Use
of gasoline with higher ethanol content may void
the New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with
E-85 fuel, the engine will have some or all of these
symptoms:
Operate in a lean mode.
OBD II Malfunction Indicator Light on.
Poor engine performance.
Poor cold start and cold drivability.
Increased risk for fuel system component corro
-
sion.
CAUTION!
DO NOT use E-85, gasoline containing methanol,
or gasoline containing more than 15% ethanol
(E-15). Use of these blends may result in starting
and drivability problems, damage critical fuel
system components, cause emissions to exceed
the applicable standard, and/or cause the
Malfunction Indicator Light to illuminate. Please
observe pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).
9
406
TECHNICAL SPECIFICATIONS
(Continued)
CNG A
ND
LP F
UEL
S
YSTEM
M
ODIFICATIONS
Modifications that allow the engine to run on
Compressed Natural Gas (CNG) or Liquid Propane
(LP) may result in damage to the engine,
emissions, and fuel system components. Problems
that result from running CNG or LP are not the
responsibility of the manufacturer and may void or
not be covered under the New Vehicle Limited
Warranty.
M
ETHYLCYCLOPENTADIENYL
M
ANGANESE
T
RICARBONYL
(MMT) I
N
G
ASOLINE
MMT is a manganese-containing metallic additive
that is blended into some gasoline to increase
octane. Gasoline blended with MMT provides no
performance advantage beyond gasoline of the
same octane number without MMT. Gasoline
blended with MMT reduces spark plug life and
reduces emissions system performance in some
vehicles. The manufacturer recommends that
gasoline without MMT be used in your vehicle. The
MMT content of gasoline may not be indicated on
the gasoline pump; therefore, you should ask the
gasoline retailer whether the gasoline contains
MMT. MMT is prohibited in Federal and California
reformulated gasoline.
F
UEL
S
YSTEM
C
AUTIONS
NOTE:
Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis
-
sions control system.
An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho
-
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom
-
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi
-
tives is not the responsibility of the manufac
-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
CAUTION!
TECHNICAL SPECIFICATIONS
407
FLUID CAPACITIES
US
Metric
Fuel (Approximate)
All Engines
26.5 Gallons
100 Liters
Engine Oil With Filter
5.7L Engine
7 Quarts
6.6 Liters
6.4L Engine
7 Quarts
6.6 Liters
Cooling System *
5.7L Engine
17 Quarts
16.0 Liters
6.4L Engine
18.8 Quarts
17.8 Liters
* Includes heater and coolant recovery bottle filled to MAX level.
9
408
TECHNICAL SPECIFICATIONS
ENGINE FLUIDS AND LUBRICANTS
Component
Fluid, Lubricant, or Genuine Part
Engine Coolant
We recommend using Mopar® Antifreeze/Coolant 10 Year/150,000 Mile
(240,000 km) Formula OAT (Organic Additive Technology) meeting the
requirements of the manufacturer Material Standard MS.90032.
Engine Oil — 5.7L Engine
We recommend using Mopar® SAE 0W-20 Full Synthetic Engine Oil which
meets the requirements of the manufacturer Material Standard MS-6395.
Equivalent full synthetic SAE 0W-20 engine oil can be used but must have the
Engine Oil — 6.4L Engine
We recommend using Mopar® API Certified SAE 0W-40 Full Synthetic Engine
Oil which meets the requirements of the manufacturer Material Standard
MS-12633. Equivalent full synthetic SAE 0W-40 engine oil can be used but
must have the API Donut trademark
Engine Oil Filter
We recommend using a Mopar® Engine Oil Filter. If a Mopar® Engine Oil Filter
is unavailable only use filters that meet or exceed SAE/USCAR-36 Filter
Performance Requirements.
Fuel Selection – 5.7L Engine
89 Octane Recommended - 87 Octane Acceptable (R+M)/2 Method, 0-15%
Ethanol (Do not use E-85).
Fuel Selection – 6.4L Engine
91 Octane or Higher (R+M)/2 Method, 0-15% Ethanol (Do Not Use E-85).
TECHNICAL SPECIFICATIONS
409
CHASSIS FLUIDS AND LUBRICANTS
Component
Fluid, Lubricant, or Genuine Part
Automatic Transmission
Use only Mopar® ZF 8 & 9 Speed ATF Automatic Transmission Fluid or
equivalent. Failure to use the correct fluid may affect the function or
performance of your transmission.
Transfer Case
We recommend using Mopar® Mobile LT.
Axle Differential (Front-Rear) - Without Electronic Limited Slip Differential
(ELSD)
We recommend using Mopar® GL-5 Synthetic Axle Lubricant SAE 75W-85.
Axle Differential (Rear) - With Electronic Limited Slip Differential (ELSD)
We recommend using Mopar® GL-5 Synthetic Axle Lubricant, SAE 75W-85
with friction modifier additive.
Brake Master Cylinder
We recommend using Mopar® DOT 3 Brake Fluid, SAE J1703.
9
410
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
P
REPARE
F
OR
T
HE
A
PPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
P
REPARE
A L
IST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
B
E
R
EASONABLE
W
ITH
R
EQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC's
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.
Any communication to FCA US LLC's customer
center should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA US LLC C
USTOMER
C
ENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (833) 667-4825
W
AGONEER
C
LIENT
S
ERVICES
C
ANADA
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1-844-472-6301 (844-GRAND01)
CUSTOMER ASSISTANCE
411
M
EXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
P
UERTO
R
ICO
A
ND
US V
IRGIN
I
SLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: 833 (667) 4825
Fax: (787) 782-3345
C
USTOMER
A
SSISTANCE
F
OR
T
HE
H
EARING
O
R
S
PEECH
I
MPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu
-
nication Devices for the Deaf (TDD) equipment at
its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
S
ERVICE
C
ONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call 1-844-472-6301
(844-GRAND01)).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
ensure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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CUSTOMER ASSISTANCE
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to
this vehicle and market. Refer to
for further information.
See the Warranty Information for the terms and
provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to
information.
For French, refer to
further information.
Use this QR code to access your
digital experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
I
N
T
HE
50 U
NITED
S
TATES
A
ND
W
ASHINGTON
, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
I
N
C
ANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
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