Jeep Gladiator (2022 year). Manual in english — page 18
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Features And Packages
After the trial period, you must purchase a
subscription to continue your services by calling a
SiriusXM Guardian™ Customer Care agent.
G
ETTING
S
TARTED
W
ITH
C
ONNECTED
V
EHICLE
S
ERVICES
Download The Mobile App
Once you have activated your services, you’re only
a few steps away from using connected services.
Download the Mobile App to your mobile device.
Use your Owner Account login and password to
open the app and then set up a PIN.
For customers in the United States, visit
, and click the Sign In/Register
button in the upper right-hand corner to register
your account online.
a. Click the Register button.
b. Select the correct country and email
address then click “Register”.
c. You will then receive an email notification to
confirm/verify your newly created account.
d. After clicking the email link, it will take you
to a website and prompt you to assign your
account with a password.
e. Once you have added a password, the
website will direct you to your homepage
where you can add in your vehicle’s VIN.
For customers in Canada, register your account
via your vehicle.
a. Press the Apps button in the bottom menu
bar.
b. Press the Activate Services button from the
apps list.
c. Enter your email and press “OK”. A confir
-
mation email will be sent to the provided
email address.
d. Press “Continue Activation” from the confir
-
mation email. It may take a short time
before remote services will be available, but
you will be able to log into the Mobile App
and the Owner’s Site.
Once on the Remote screen and you have set up
your four-digit PIN, you can begin using Remote
Door Lock/Unlock, Remote Vehicle Start, and
activate your horn and lights remotely, if
equipped.
Press the Location button on the bottom menu
bar of the app to bring up a map to locate your
vehicle or send a location to your Mobile Naviga
-
tion, if equipped.
Press the Settings side menu in the upper left
corner of the app to bring up app settings and
access the Assist Call Centers.
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Using Your Owner’s Site
Your Owner’s Site website
(US Residents), or
you with all the information you need, all in one
place. You can track your service history, find
recommended accessories for your vehicle, watch
videos about your vehicle's features, and easily
access your manuals. It is also where you can
manage your SiriusXM Guardian™ account. This
section will familiarize you with the key elements of
the website that will help you get the most of your
SiriusXM Guardian™ connected services.
For customers in the United States, press the Sign
In/Register button and enter your email address
and password.
For customers in Canada, press the My Vehicle
button. Select from “Dashboard”, “Vehicle Health
Report”, and “Recalls”. The website will then
prompt you to log in using your email address and
password.
Edit/Edit Profile:
To manage the details of your SiriusXM
Guardian™ account, such as your contact infor
-
mation, password and SiriusXM Guardian™ PIN,
click on the Edit/Edit Profile button to access
the details of your account.
Connected Services Status:
This statement will indicate your SiriusXM
Guardian™-equipped vehicle.
Remote Commands:
For vehicles with an active SiriusXM Guardian™
subscription, press one of these icons and enter
your four-digit SiriusXM Guardian™ Security PIN
to remotely start (if equipped), lock/unlock
doors or sound the horn and flash the lights.
Editing Your Notifications
Notifications are an important element of your
SiriusXM Guardian™ account. For example, any
time you use your remote services (such as
Remote Door Unlock), you can elect to receive a
text message, push notification, and/or E-mail to
notify you of the event. To set up the notifications,
please follow these instructions.
1. Log on to your Owner’s Account at
(US Residents)
(Canadian Residents), select “My Vehicle”
and then “Dashboard”.
2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™”
where you can edit Notification Preferences.
4. You can enter a mobile phone and/or email
address to notify you, and you can customize
the types of messages.
U
SING
S
IRIUS
XM G
UARDIAN
™
SOS Call — If Equipped
Access To Emergency Services At The Push Of A
Button
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
WARNING!
Some SiriusXM Guardian™ connected services,
including SOS Call and Roadside Assistance
Call, will NOT work without a network connection
compatible with your device.
Center Light Status
Description
Off
No call activated
Green
Active call in progress
Red
System error
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Description
SOS Call offers a convenient way to get in contact
with a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live agent
is made, your vehicle will automatically transmit
location information. In the event of a minor
collision, medical or any other emergency, press
the SOS button to be connected to a call center
agent who can send emergency assistance to your
vehicle’s location.
NOTE:
Certain SiriusXM Guardian™ connected services
are dependent on an operational Uconnect
system, cellular network availability that is
compatible with the device in your vehicle, and
GPS network availability. Not all features of
SiriusXM Guardian™ are available everywhere at
all times, particularly in remote or enclosed areas.
How It Works
1. Push the SOS Call button; the indicator light
will turn green indicating a call has been
placed.
NOTE:
In case the SOS Call button is accidentally
pushed, there is a 10-second delay before
the SOS call is placed. The system will
verbally alert you that a call is about to be
made. To cancel the SOS Call connection,
push the SOS Call button on the rearview
mirror or overhead console or press the
Cancel button on the touchscreen within 10
seconds.
During an SOS Call, the Bluetooth®-paired
phone is disconnected so incoming or
outgoing calls will go through your mobile
device versus the hands-free system which
is not available due to the SOS Call.
2. Once a connection between the vehicle and a
SiriusXM Guardian™ Customer Care agent is
made, the agent will stay on the line with you.
NOTE:
Calls between the vehicle occupants and the
SiriusXM Guardian™ Customer Care center may be
recorded or monitored for quality assurance
purposes. Through your enrollment in and use of
the SiriusXM Guardian™ connected services, you
consent to being recorded.
SOS Call System Limitations
Vehicles that have been purchased in the US and
that travel into Mexico and Canada may have
limited services. In particular, responses to SOS
calls or other emergency services may be
unavailable or very limited. Vehicles purchased
outside the United States and Canada are unable
to receive SiriusXM Guardian™ connected
services.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected:
The light will continuously be illuminated red.
The screen will display the following message
“Vehicle phone requires service. Please contact
your dealer.”
An in-vehicle audio message will state “Vehicle
phone requires service. Please contact your
dealer.”
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(Continued)
(Continued)
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop SOS Call system operation. These include,
but are not limited to, the following factors:
The ignition key is in OFF position.
The vehicle’s electrical systems are not intact.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
The SOS Call system software and/or hardware
is damaged during a vehicle crash.
LTE (voice/data) or 3G or 4G (data) coverage
and/or GPS signals are unavailable or
obstructed.
Network congestion.
Weather conditions.
Buildings, structures, geographic terrain, or
tunnels.
If your vehicle loses battery power for any reason
(including during or after an accident), the SOS Call
system, among other vehicle systems, will not
operate.
Requirements
This feature is available only on vehicles sold in
the US or Canada.
Vehicle must be properly equipped with the Siri
-
usXM Guardian™ connected services. Vehicle
must be registered with SiriusXM Guardian™
and have an active subscription that includes
the applicable feature.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat
-
ible with your device.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
WARNING!
Never place anything on or near the vehicle’s
LTE (voice/data) or 3G or 4G (data) and GPS
antennas. You could prevent LTE (voice/data)
or 4G (data) and GPS signal reception, which
can prevent your vehicle from placing an
emergency call.
Do not add any aftermarket electrical equip
-
ment to the vehicle’s electrical system. This
may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid
interference that can cause the SOS Call
system to fail, never add aftermarket equip
-
ment (e.g., two-way mobile radio, CB radio,
data recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), NEITHER THE MOBILE APPS
NOR THE SIRIUSXM GUARDIAN™ CONNECTED
SERVICES WILL OPERATE.
The Occupant Restraint Controller (ORC) turns
on the Air Bag Warning Light on the instru
-
ment panel if a malfunction in any part of the
air bag system is detected. If the Air Bag
Warning Light is illuminated, the air bag
system may not be working properly and the
SOS Call system may not be able to send a
signal to the SiriusXM Guardian™ Customer
Care center. If the Air Bag Warning Light is illu
-
minated, have an authorized dealer service
your vehicle immediately.
WARNING!
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Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. After an
accident, a live agent will contact you through the
Uconnect system and alert emergency services.
NOTE:
An active SiriusXM Guardian™ subscription is
required for this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an
agent.
2. An agent will receive the call and confirm the
location of the emergency.
3. If needed, the agent will request the
assistance of emergency services.
4. First responders will arrive on scene. The
agent will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.
SiriusXM Guardian™ connected services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite reception, which can
limit the ability to reach the response center or
reach emergency support.
Terms of service of the Uconnect and the
SiriusXM Guardian™ subscriber agreement
apply. See terms of services for complete
service limitation.
Ignoring the Rearview Mirror Light could mean
you will not have SOS Call services if needed.
If the Rearview Mirror Light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from a SiriusXM Guardian™ Customer
Care agent. All occupants should exit the
vehicle immediately and move to a safe
location.
Failure to perform scheduled maintenance
and regular inspection of your vehicle may
result in vehicle damage, accident or injury.
WARNING!
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Remote Commands
On the Remote Commands screen, you have access to several vehicle features that can be controlled remotely from your mobile device. These features include
locking/unlocking, remote starting, and activating the horn and lights of the vehicle.
Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Mobile
App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer Care
(not available on all functions)
Using A Remote Command Through Your Mobile
Device And The Mobile App
1. Press the desired Remote Command icon on
your mobile device.
2. A pop-up screen will appear asking for your
SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™ system).
Enter the SiriusXM Guardian™ Security PIN on
the keypad.
3. It may take 30 seconds or more for the
command to go through to your vehicle.
4. A message will let you know if the command
was received by your vehicle.
Using A Remote Command Through Your Owner’s
Site
1. Log on to your Owner’s Site using the
username and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.
NOTE:
If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered
into your Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
Lock
Press this button to lock your vehicle.
Vehicle Start
Press this button to start your vehicle.
Horn & Lights
Press this button to sound the horn and activate your lights.
Unlock
Press this button to unlock your vehicle.
Cancel Vehicle Start
Press this button to cancel remote start.
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3. On your dashboard, you will see remote
commands. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM
Guardian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ system). Please
enter your SiriusXM Guardian™ Security PIN.
5. A message will appear on the screen to let you
know if the command was received by your
vehicle.
Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care
if you are unable to lock your vehicle through
the Mobile App or your key fob.
2. For security purposes, the SiriusXM
Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™
Security PIN, you can ask them to perform a
remote command.
NOTE:
Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with Siri
-
usXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection. If using
the Mobile App to command your vehicle, your
device must be compatible and be connected to
an operable LTE (voice/data) or 3G or 4G (data)
network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni
-
tion key is on or during an emergency call.
NOTE:
All other remote services should be performed via
your Owner’s Site or through the Mobile App on
your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
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Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy parking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a command is sent to turn on the horn and
lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:
The Remote Horn & Lights feature is designed to
be loud and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM
Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to a Customer Care call center (if
equipped). You will be directed to one of the four
services below:
Roadside Assistance — If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti
-
vate your services, renew after your trial has
expired, for in-vehicle support for your SiriusXM
Guardian™ connected services, or help
answering any general questions surrounding
your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such
as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
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SiriusXM Guardian™ In-Vehicle Assistance
Features — If Equipped
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and
you will be presented with your ASSIST options on
the touchscreen. Make your selection by pressing
the touchscreen.
Requirements
This feature is available only on vehicles sold in
the US and Canada.
Vehicle must be properly equipped with the Siri
-
usXM Guardian™ system.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
Disclaimers
If Roadside Assistance Call is provided to your
vehicle, you agree to be responsible for any
additional roadside assistance service costs that
you may incur. In order to provide SiriusXM
Guardian™ connected services to you, we may
record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect
Care, or SiriusXM Guardian™ Customer Care,
whether such conversations are initiated through
the SiriusXM Guardian™ connected services in
your vehicle, or via a landline or mobile device, and
may share information obtained through such
recording and monitoring in accordance with
regulatory requirements. You acknowledge, agree
and consent to any recording, monitoring or
sharing of information obtained through any such
call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send
the route to your vehicle’s Navigation system.
How It Works
1. There are multiple ways to find a destination.
After selecting the Location tab at the bottom
of the App, browse through one of the
categories provided, or type the name or
keyword in the search box. You can also
select categories such as “Favorites” or
“Contact List”.
2. Select your destination from the list that
appears. Location information will then be
displayed on the map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle (Send &
Go).
3. Send the destination to the Uconnect
Navigation in your vehicle. You can also call
the destination by pressing the Call button.
4. Confirm your destination in the vehicle through
a notification or in the Navigation system.
Requirements
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat
-
ible with your device.
Vehicle must have an active subscription that
includes the applicable feature.
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Vehicle Finder
Description
The Vehicle Finder feature allows you to find the
location of your vehicle.
You can also sound the horn and flash the lights to
make finding your vehicle even easier.
How It Works
Select the Vehicle Finder function within the
Mobile App and select the Location tab at the
bottom of the App. Then, press the Vehicle icon to
find your vehicle.
Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat
-
ible with your device.
Vehicle must have an active subscription that
includes the applicable feature.
Vehicle ignition must have been turned on
within 14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that
connects your device to an LTE (voice/data) or 4G
(data) network that is ready to go wherever you are.
After you've made your purchase, turn on your
device’s Wi-Fi and connect your devices.
Enables all your passengers to be simultane
-
ously connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop or
any other portable-enabled media — can
connect over your private in-vehicle network.
A high-speed, secured connection lets anyone
on your private network access the Web — great
for working and relaxing.
Create A 4G Wi-Fi Hotspot For Use In Your Vehicle
How It Works
The 4G Wi-Fi Hotspot feature provides
the vehicle passengers with an internet
access hotspot in the vehicle, using the
radio as an access point. The hotspot will allow
Wi-Fi-enabled in-vehicle devices (such as a laptop
or any other portable-enabled media device) to
wirelessly connect to the internet. Uconnect offers
a complimentary 3-month trial period that includes
1GB of total data. The trial can be activated any
time within the first year of new vehicle ownership.
Use one of these three ways to purchase a
subscription to the 4G Wi-Fi Hotspot:
1. From your vehicle’s touchscreen, select the
4G Wi-Fi Hotspot App, and press the How To
Purchase button and follow the instructions.
2. Log onto your Owner’s Site and click the link to
the AT&T portal to get set up.
3. For existing Connected Car customers: Push
the ASSIST button to be routed to an AT&T
Customer Care agent who will assist you.
WARNING!
The driver should NEVER use the 4G Wi-Fi
Hotspot while driving the vehicle as doing so
may result in an accident involving serious injury
or death.
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Once the 4G Wi-Fi Hotspot is purchased, you can
change its name and the password by selecting the
Wi-Fi Hotspot App and pressing the Setup Wi-Fi
Hotspot button. You can also view the connected
devices from the app screen by pressing the View
Connected Devices button.
NOTE:
A SiriusXM Guardian™ subscription is not required
in order to purchase and use the 4G Wi-Fi Hotspot.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it.
How It Works
1. If your vehicle is stolen, contact local law
enforcement as soon as possible. They will
work with you to file a stolen vehicle report.
2. Next, inform SiriusXM Guardian™ Customer
Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent
will ask for the stolen vehicle report number
(as issued by your local law enforcement). If
you have downloaded the Mobile App, you can
push the Settings menu button on your device,
select “Help”, and then select “SiriusXM
Guardian™ Customer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will
authenticate that you are the owner of the
vehicle and contact the law enforcement with
whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work
with your local law enforcement to locate the
vehicle. You will be contacted by law
enforcement if your vehicle is recovered. While
the investigation is ongoing, you should also
contact your insurance company to inform it of
the situation.
Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat
-
ible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
NOTE:
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will be
sent to you every month so you can stay on top of
your vehicle’s maintenance needs. This is provided
as a convenience to you and does not substitute
for regular maintenance to your vehicle.
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws. You
have full responsibility and assume all risks
related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when it
is safe to do so. Failure to comply may result in
an accident involving in serious injury or death.
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In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle may
collect and transmit vehicle data to SiriusXM
Guardian™ and to FCA, such as your vehicle’s
health and performance, your vehicle’s location,
your utilization of the features in your vehicle, and
other data.
This data collection and transmission begins when
you enroll in SiriusXM Guardian™ and will continue
even if you cancel your SiriusXM Guardian™
subscription unless you call SiriusXM Guardian™
Customer Care and tell them to deactivate your
Uconnect Services.
Please see the Uconnect Privacy Policy for more
connectedservices/privacy.html
(Canadian Residents).
For more information on SiriusXM Guardian™
private policy, see
.
Vehicle Health Alert —If Equipped
Description
Your vehicle will send you an email alert if it senses
a problem with one of your vehicle’s key systems.
For further information, go to your Owner’s
website.
NOTE:
Vehicle Health Alert emails require you to register
and activate services. During this process you will
be asked to provide an email address to which the
reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to remind
you when services are needed, or to alert you of
other important information, such as recall
notices. When you receive a notification through
your touchscreen, press OK to dismiss the
message, or press Call Care to speak with a
SiriusXM Guardian™ Customer Care agent.
NOTE:
Pressing “OK” or the X button on the pop-up screen
will dismiss or close the pop-up, and the In-Vehicle
Messages mailbox will display. In the Mailbox, you
can reopen messages or delete messages.
Amazon Alexa Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa!
With Amazon Alexa, you can connect to your
vehicle and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navigation, you can send a destination directly to
your vehicle using Alexa.
If you need assistance, you can always ask Alexa
for help, or complete a list of commands by saying:
“Alexa, ask <brand name> for help with my car.”
Here are a few of the many questions you can ask
Alexa:
“Alexa, ask <vehicle brand> to start my <vehicle
name> with your Voice Code .”
“Alexa, ask <vehicle brand> to lock my <vehicle
name> with your Voice Code.”
“Alexa, ask <vehicle brand> to send 1000
Chrysler Drive, Auburn Hills, Michigan to my
<vehicle name>.”
“Alexa, ask <vehicle brand> what is the fuel
level of my <vehicle name>.”
An active subscription to SiriusXM Guardian™ is
required. To use Amazon Alexa, first, register for
Next, link the Uconnect system on your vehicle to
Amazon Alexa:
1. Download the Amazon Alexa app on your
mobile device (Apple® or Android™).
2. Once in the app, tap MENU and go to SKILLS.
3. Search for <vehicle brand> skill, then tap
Enable.
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4. Tap SAVE SETTINGS when prompted.
5. Link the vehicle brand name to the <vehicle
brand> Skill by tapping LINK ACCOUNT.
6. Log in using your Owner Account credentials.
This will be the same user name and password
you used when registering for SiriusXM
Guardian™ connected services. There will be
additional settings to confirm on the following
screen.
7. AUTHORIZE the account to return to the
<vehicle brand> Skill.
You can now begin using the <vehicle brand> Skill
on Alexa!
Google Assistant — If Equipped
With the Google Assistant, you can get help and
keep tabs on your car. Google Assistant is available
across your devices, including Android™ phones,
iPhone® devices, or voice-activated speakers, like
Google Home. If you need assistance, ask Google
for help, or for a complete list of commands by
saying: “Hey Google, ask <brand name> for help
with my car.”
Here are a few examples of commands:
“Hey Google, ask <vehicle brand> to start my
<vehicle name> with your Voice Code.”
“Hey Google, ask <vehicle brand> to lock my
<vehicle name> with your Voice Code.”
“Hey Google, ask <vehicle brand> to send 1000
Chrysler Drive, Auburn Hills, Michigan to my
<vehicle name>.”
“Hey Google, ask <vehicle brand> what is the
fuel level of my <vehicle name>.”
To link your Uconnect account with Google
Assistant, follow these steps:
1. Download and install the Google Assistant
app on your smart phone from the App
Store® or Google Play.
2. After installation, log in to the Google Assistant
app with your Gmail ID. Verify your account by
pressing the icon in the upper right-hand
corner.
3. Press the Discover button in the bottom left
corner of the screen. Enter the vehicle brand
name.
4. A prompt will appear to link your Uconnect
account. Press “Link Uconnect to Google”.
5. Press “Sign In” and enter the email address
and password you created when you activated
SiriusXM Guardian™. There will be additional
settings to confirm on the following screen.
6. Lastly, press “Authorize” to complete the
linking process.
Now, you can ask Google Assistant to help you:
Remotely start the engine, or cancel a remote
start
Send a destination to your vehicle’s built-in
Uconnect Navigation system
Monitor vehicle vitals, such as tire pressure, fuel
level and oil life
And more!
Family Drive Alerts — If Equipped
Description
Family Drive Alerts help promote safer driving and
give you peace of mind when your loved ones are
out on the road. You can set boundary limits,
monitor driving speed, and pinpoint your vehicle’s
location any time, any place. Use the Mobile App to
set alerts:
Boundary Alert
Receive a notification the moment your vehicle
is driven either out of or into a geographic
boundary that you set.
Curfew Alert
Receive a notification when your car is being
driven outside of the curfew time.
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Speed Alert
Receive a notification whenever your car
exceeds a speed limit you set.
Valet Alert
Receive a notification if and when your vehicle is
driven outside a quarter-mile radius of a valet
drop-off zone.
SmartWatch Integration — If Equipped
Description
SmartWatch Integration puts the Mobile App right
on your Apple® Watch or Android™ Wear. To get
started, follow these steps:
1. Download the Mobile App from the App
Store® or Google Play.
2. Log onto the app from your smartphone using
the username and password you created when
you first set up your account.
3. Make sure your watch and smartphone are
connected through Bluetooth®.
4. The Mobile App should appear on your
SmartWatch.
Once the app is downloaded on your SmartWatch,
you can enjoy these features:
Lock or unlock your vehicle by tapping the
remote lock button in the app and entering your
security PIN.
Remote start or stop your vehicle.
View important vehicle stats, such as fuel level,
vehicle location, tire pressure warning, and
more.
For help, refer to the Uconnect YouTube channel
for SmartWatch Integration.
Market — If Equipped
With Market, you can enjoy seamless and secure
transactions from the comfort of your vehicle.
Make restaurant reservations, place food orders,
or pay for other goods and services right from the
vehicle’s touchscreen.
To get started with Market on the touchscreen:
1. Press the Market button in the Mobile App
drawer.
2. Press “Get Started”.
3. Press “Text Me A Link” and enter your phone
number to receive a text message with
instructions on how to set up Market.
NOTE:
If the text message does not come through, press
the Resend Text button. It might take a minute to
receive the text message.
4. Once you receive the text message, press the
link provided. You will be directed to a sign-in
screen. Enter your email and password. You
will then be able to use Market.
5. If you do not have an account, press “Register
Now” to create one.
6. Accept the Market Terms of Service.
7. Enter your credit card information, and press
“Next”.
8. Enter your phone number, and press “Next”.
9. The system will verify the phone number. Once
verified, Market will be available to use. Press
the OK button.
From the online portal,
, you can link loyalty
accounts and start receiving benefits from them
while still using Market and view your purchase
history.
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UARDIAN
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To manage your SiriusXM Guardian™ account,
press the ASSIST button in your vehicle, or call
SiriusXM Guardian™ Customer Care.
NOTE:
It is recommended, when selling your vehicle, or
turning in your lease, to call SiriusXM Guardian™
Care to remove your personal data.
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CONNECTED SERVICES FAQS
For additional information about SiriusXM
Guardian™, active subscribers can push the
ASSIST button (if equipped) and then select
SiriusXM Guardian™ Call on your in-vehicle
touchscreen to contact SiriusXM Guardian™. Your
call will be directed to a SiriusXM Guardian™ agent
or held in a queue until an agent is available. If you
do not have an active subscription, push the
ASSIST button and press the Activate button on the
touchscreen to activate services.
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1. What happens if I accidentally push the SOS
Call button on the mirror or overhead console?
You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.
2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
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FAQ
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1. How long does it take to unlock or lock the
door? Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.
2. Which is faster, my key fob or the
UY
Mobile
App? Your key fob will lock/unlock the door
more quickly, however its range is limited and
your Mobile App comes in handy for these and
other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Mobile App. Asking for
your username, password and SiriusXM
Guardian™ Security PIN are required for the
activation of Remote services through your
mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Mobile
App? The Mobile App is compatible with most
devices with the Apple® and Android™
operating systems. The capabilities of these
devices allow us to remotely command your
vehicle. Other operating systems may be
supported in the future.
5. Why is the Mobile App running slow? The
Mobile App relies on a mobile network
connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data) or 3G, 4G (data), or
5G (data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
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ERVICES
R
OADSIDE
A
SSISTANCE
FAQ
S
1. What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
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1. How long does it take to send the route and
destination to my vehicle? Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.
2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once you
enter the vehicle, and start the engine, the
pop-up message offers a “Locations” option.
Once “Locations” is selected, you can choose
from a list of recently sent destinations.
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EHICLE
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INDER
FAQ
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1. Can someone else locate my vehicle? Your
vehicle may be located by anyone who has
your PIN and access to your account. It is your
responsibility to guard your PIN accordingly.
See the Uconnect and SiriusXM Guardian™
terms of service for more information.
2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or more
for the request to get through to your vehicle.
3. How do I turn off the horn and lights after I turn
them on? If you are close enough to the
vehicle, you can use the key fob to turn off the
horn and lights by pushing the red Panic
button.
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EHICLE
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SSISTANCE
FAQ
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1. Can someone locate my vehicle? To enhance
your privacy, and the privacy of others using
your vehicle, a stolen vehicle police report is
required for you to activate this service. You
must involve local law enforcement to have
SiriusXM Guardian™ locate your vehicle. We
may also locate the vehicle for other law
enforcement or government agencies,
subject to a valid court order telling SiriusXM
Guardian™ to do so. We will also provide the
service for FCA entities to locate a vehicle that
you have purchased through them.
2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be contacted
by law enforcement.
3. Can SiriusXM Guardian™ lower my insurance
rates? Some insurance providers offer lower
rates on vehicles equipped with systems that
can deter auto theft. When shopping for
insurance, be sure to inform the insurance
provider of your SiriusXM Guardian™
connected services subscription to find out if
the insurance provider can offer you a lower
rate.
NOTE:
Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle and
yourself.
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