LEXUS ES 350 (2019 year). Instruction — part 19
294
5-6. Using the other interior features
when operating Lexus Enform Remote.
In some states, use of Lexus Enform
Remote may violate state or local laws.
Before using Lexus Enform Remote,
check your state and local laws.
●
Any malfunction of the Lexus should be
repaired by your Lexus dealer.
●
Lexus Enform Remote is designed to
work at temperatures above -22°F (-
30°C). This specification is related to the
Lexus Enform Remote operation, but is
dependent on the vehicle’s operating
temperature range which may be differ-
ent.
●
Content is subject to change without
notice.
●
Some features of the Lexus Enform
Remote may not be available on some
models.
●
Additional information can be found at
www.lexus.com/enform/.
●
Availability of functions of the Lexus
Enform service is dependent on network
reception level.
■
Safety information for Lexus Enform
Remote
Refer to the safety information for Safety
Connect:
*
: If equipped
■
Availability of service
Lexus Enform Service Connect is not avail-
able in some countries or areas.
■
Lexus Enform Service Connect Infor-
mation
Availability of functions of the Lexus Enform
Service Connect is dependent on network
reception level.
■
Safety information for Lexus Enform
Service Connect
Refer to the safety information for Safety
Connect:
Lexus Enform Service Con-
nect
*
Lexus Enform Service Connect
uses DCM (Data Communication
Module) to collect and transmit
vehicle data that allows Lexus to
provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle Alerts,
Required Maintenance, and Vehi-
cle Condition Status)
Maintenance Notifications
Vehicle Alert Notifications
For details about this service and
how to register, refer to
http://www.lexus.com/enform/.
The Lexus Enform Service Con-
nect is achieved by using a DCM
built in the vehicle.
295
6
6
Maintenance and
care
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the vehi-
cle exterior. . . . . . . .
Cleaning and protecting the vehi-
cle interior . . . . . . . . .
6-2. Maintenance
Maintenance requirements ...
General maintenance. . . .
Emission inspection and mainte-
nance (I/M) programs . . .
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions
. . . . . . . . . . . . . .
Hood. . . . . . . . . . . ...
Positioning a floor jack. . .
Engine compartment. . . .
Tires . . . . . . . . . . . . .
Tire inflation pressure. . . ..
Wheels. . . . . . . . . . ...
Air conditioning filter. . . ...
Electronic key battery. . . .
Checking and replacing fuses
Headlight aim. . . . . . . ..
Light bulbs. . . . . . . . .
296
6-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom, liber-
ally apply water to the vehicle body,
wheel wells and underside of the
vehicle to remove any dirt and dust.
Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
For hard-to-remove marks, use car
wash soap and rinse thoroughly with
water.
Wipe away any water.
Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean surface,
apply wax when the vehicle body is cool.
■
Self-restoring coat
The vehicle body has a self-restoring coat-
ing that is resistant to small surface
scratches caused in a car wash etc.
●
The coating lasts for 5 to 8 years from
when the vehicle is delivered from the
plant.
●
The restoration time differs depending on
the depth of the scratch and outside tem-
perature.
The restoration time may become
shorter when the coating is warmed by
applying warm water.
●
Deep scratches caused by keys, coins,
etc. cannot be restored.
●
Do not use wax that contain abrasives.
■
Automatic car washes
●
Fold the mirrors before washing the vehi-
cle. Start washing from the front of the
vehicle. Make sure to extend the mirrors
before driving.
●
Brushes used in automatic car washes
may scratch the vehicle body and dam-
age the paint.
●
Rear spoiler (if equipped) may not be
washable in some automatic car washes.
There may also be an increased risk of
damage to vehicle.
■
High pressure car washes
●
Do not allow the nozzles of the car wash
to come within close proximity of the win-
dows.
●
Before using the car wash, check that the
fuel filler door on your vehicle is closed
properly.
■
Notes for the smart access system with
push-button start
If the door handle becomes wet while the
electronic key is within the effective range,
the door may lock and unlock repeatedly. In
that case, follow the following correction
procedures to wash the vehicle:
●
Place the key in a position 6 ft. (2 m) or
more separate from the vehicle while the
vehicle is being washed. (Take care to
ensure that the key is not stolen.)
●
Set the electronic key to battery-saving
mode to disable the smart access system
with push-button start. (
■
Aluminum wheels
●
Remove any dirt immediately by using a
neutral detergent.
●
Wash detergent off with water immedi-
ately after use.
●
To protect the paint from damage, make
sure to observe the following precau-
tions.
• Do not use acidic, alkaline or abrasive
detergent
• Do not use hard brushes
• Do not use detergent on the wheels when
they are hot, such as after driving or park-
ing in hot weather
Cleaning and protecting the
vehicle exterior
Perform cleaning in a manner
appropriate to each component
and its material.
Cleaning instructions
297
6-1. Maintenance and care
6
Maintenance and
care
■
Bumpers
Do not scrub with abrasive cleaners.
■
Front side windows water-repellent
coating
●
The following precautions can extend the
effectiveness of the water-repellent coat-
ing.
• Remove any dirt, etc. from the front side
windows regularly.
• Do not allow dirt and dust to accumulate
on the windows for a long period.
Clean the windows with a soft, damp
cloth as soon as possible.
• Do not use wax or glass cleaners that
contain abrasives when cleaning the win-
dows.
• Do not use any metallic objects to
remove condensation build up.
●
When the water-repellent performance
has become insufficient, the coating can
be repaired. Contact your Lexus dealer.
WARNING
■
When washing the vehicle
Do not apply water to the inside of the
engine compartment. Doing so may
cause the electrical components etc. to
catch fire.
■
When cleaning the windshield (vehi-
cles with rain-sensing windshield wip-
ers)
Set the wiper switch to off.
If the wiper switch is in “AUTO”, the wip-
ers may operate unexpectedly in the fol-
lowing situations, and may result in hands
being caught or other serious injuries
and cause damage to the wiper blades.
Off
AUTO
●
When the upper part of the windshield
where the raindrop sensor is located is
touched by hand
●
When a wet rag or similar is held close
to the raindrop sensor
●
If something bumps against the wind-
shield
●
If you directly touch the raindrop sen-
sor body or if something bumps into
the raindrop sensor
■
Precautions regarding the exhaust
pipes and rear bumper diffusers
As exhaust gases cause the exhaust
pipes and rear bumper diffusers to
become quite hot, do not touch the
exhaust pipes and rear bumper diffusers
while the engine is running or immedi-
ately after the engine is turned off.
When washing the vehicle, be careful not
to touch the exhaust pipes and rear
bumper diffusers until they have cooled
sufficiently, as touching hot exhaust pipes
and rear bumper diffusers can cause
burns.
A
B
298
6-1. Maintenance and care
WARNING
■
Precaution regarding the rear
bumper with Blind Spot Monitor (if
equipped)
If the paint of the rear bumper is chipped
or scratched, the system may malfunc-
tion. If this occurs, consult your Lexus
dealer.
NOTICE
■
To prevent paint deterioration and
corrosion on the body and compo-
nents (aluminum wheels etc.)
●
Wash the vehicle immediately in the
following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar, pollen or tree sap is present
on the paint surface
• If dead insects, insect droppings or
bird droppings are present on the
paint surface
• After driving in an area contaminated
with soot, oily smoke, mine dust, iron
powder or chemical substances
• If the vehicle becomes heavily soiled
with dust or mud
• If liquids such as benzene and gasoline
are spilled on the paint surface
●
If the paint is chipped or scratched,
have it repaired immediately.
●
To prevent the wheels from corroding,
remove any dirt and store in a place
with low humidity when storing the
wheels.
■
Cleaning the exterior lights
●
Wash carefully. Do not use organic
substances or scrub with a hard brush.
This may damage the surfaces of the
lights.
●
Do not apply wax to the surfaces of the
lights.
Wax may cause damage to the lenses.
■
When using an automatic car wash
(vehicles with rain-sensing windshield
wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wip-
ers may operate and the wiper blades
may be damaged.
■
When using a high-pressure car wash
●
When washing the vehicle, do not let
water of the high-pressure washer hit
directly or the vicinity of the camera.
Due to the shock from the high-pres-
sure water, it is possible the device may
not operate as normal.
●
Do not bring the nozzle tip close to
boots (rubber or resin manufactured
cover), connectors or the following
parts. The parts may be damaged if
they come into contact with high-pres-
sure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●
Keep the cleaning nozzle at least 11.9
in. (30 cm) away from the vehicle
body. Otherwise resin section, such as
molding and bumpers, may be
deformed and damaged.
Also, do not continuously hold the
nozzle in the same place.
299
6-1. Maintenance and care
6
Maintenance and
care
Remove dirt and dust using a vac-
uum cleaner. Wipe dirty surfaces
with a cloth dampened with luke-
warm water.
If dirt cannot be removed, wipe it off
with a soft cloth dampened with
neutral detergent diluted to approx-
imately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
■
Shampooing the carpets
There are several commercial foaming-type
cleaners available. Use a sponge or brush
to apply the foam. Rub in overlapping cir-
cles. Do not use water. Wipe dirty surfaces
and let them dry. Excellent results are
obtained by keeping the carpet as dry as
possible.
■
Handling the seat belts
Clean with mild soap and lukewarm water
using a cloth or sponge. Also check the
belts periodically for excessive wear, fraying
or cuts.
■
When cleaning the carpeted portions of
the glove box, console box, etc.
If a strong adhesive tape is used, there is a
possibility that the surface of the carpet
could be damaged.
Cleaning and protecting the
vehicle interior
Perform cleaning in a manner
appropriate to each component
and its material.
Protecting the vehicle interior
WARNING
■
Water in the vehicle
●
Do not splash or spill liquid in the vehi-
cle.
Doing so may cause electrical compo-
nents etc. to malfunction or catch fire.
●
Do not get any of the SRS components
or wiring in the vehicle interior wet.
(
An electrical malfunction may cause
the airbags to deploy or not function
properly, resulting in death or serious
injury.
■
Cleaning the interior (especially
instrument panel)
Do not use polish wax or polish cleaner.
The instrument panel may reflect off the
windshield, obstructing the driver’s view
and leading to an accident, resulting in
death or serious injury.
NOTICE
■
Cleaning detergents
●
Do not use the following types of
detergent, as they may discolor the
vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub-
stances such as benzene or gasoline,
alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions,
such as thinner, benzene, and alcohol
●
Do not use polish wax or polish
cleaner. The instrument panel’s or
other interior part’s painted surface
may be damaged.
■
Preventing damage to leather sur-
faces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●
Remove any dust or dirt from leather
surfaces immediately.
300
6-1. Maintenance and care
Remove dirt using a water-damp-
ened soft cloth or synthetic chamois.
Wipe the surface with a dry soft
cloth to remove any remaining
moisture.
■
Cleaning the areas with satin-finish
metal accents
The metal areas use a layer of real metal for
the surface. It is necessary to clean them
regularly. If dirty areas are left uncleaned for
long periods of time, they may be difficult to
clean.
Remove dirt and dust using a vac-
uum cleaner.
Wipe off any excess dirt and dust
with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
Wring out any excess water from
the cloth and thoroughly wipe off all
remaining traces of detergent.
Wipe the surface with a dry soft
cloth to remove any remaining
moisture. Allow the leather to dry in
a shaded and ventilated area.
■
Caring for leather areas
Lexus recommends cleaning the interior of
the vehicle at least twice a year to maintain
the quality of the vehicle’s interior.
Remove dirt and dust using a vac-
uum cleaner.
Wipe it off with a soft cloth damp-
ened with neutral detergent diluted
to approximately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent and
water.
NOTICE
●
Do not expose the vehicle to direct
sunlight for extended periods of time.
Park the vehicle in the shade, espe-
cially during summer.
●
Do not place items made of vinyl, plas-
tic, or containing wax on the uphol-
stery, as they may stick to the leather
surface if the vehicle interior heats up
significantly.
■
Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system
may be damaged if water comes into
contact with electrical components such
as the audio system above or under the
floor of the vehicle. Water may also
cause the body to rust.
■
When cleaning the inside of the wind-
shield
Do not allow glass cleaner to contact the
lens. Also, do not touch the lens.
(
■
Cleaning the inside of the rear win-
dow
●
Do not use glass cleaner to clean the
rear window, as this may cause dam-
age to the rear window defogger
heater wires or antenna. Use a cloth
dampened with lukewarm water to
gently wipe the window clean. Wipe
the window in strokes running parallel
to the heater wires or antenna.
●
Be careful not to scratch or damage
the heater wires or antenna.
Cleaning the areas with satin-fin-
ish metal accents
Cleaning the leather areas
Cleaning the synthetic leather
areas
301
6-2. Maintenance
6
Maintenance and
care
6-2.Maintenance
■
Repair and replacement
It is recommended that genuine Lexus parts
be used for repairs to ensure performance
of each system. If non-Lexus parts are used
in replacement or if a repair shop other than
a Lexus dealer performs repairs, confirm
the warranty coverage.
■
Allow inspection and repairs to be per-
formed by a Lexus dealer
●
Lexus technicians are well-trained spe-
cialists and are kept up to date with the
latest service information. They are well
informed about the operations of all sys-
tems on your vehicle.
●
Keep a copy of the repair order. It proves
that the maintenance that has been per-
formed is under warranty coverage. If any
problem should arise while your vehicle is
under warranty, your Lexus dealer will
promptly take care of it.
General maintenance should be per-
formed on a daily basis. This can be
done by yourself or by a Lexus dealer.
Scheduled maintenance should be
performed at specified intervals
according to the maintenance sched-
ule.
For details about maintenance items and
schedules, refer to the “Warranty and Ser-
vice Guide”, “Owner’s Manual Supple-
ment” or “Scheduled Maintenance”.
■
Resetting the message indicating main-
tenance is required
After the required maintenance is per-
formed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure
described below:
1
Press
or
of the meter control
switches and select
.
2
Press
or
of the meter control
switches and select “Vehicle Settings”.
Then press “OK”.
Maintenance requirements
To ensure safe and economical driv-
ing, day-to-day care and regular
maintenance are essential. It is the
owner’s responsibility to perform
regular checks. Lexus recommends
the following maintenance:
WARNING
■
If your vehicle is not properly main-
tained
Improper maintenance could result in
serious damage to the vehicle and possi-
ble death or serious injury.
■
Handling of the battery
●
Engine exhaust, some of its constitu-
ents, and a wide variety of automobile
components contain or emit chemicals
known to the State of California to
cause cancer and birth defects and
other reproductive harm. Work in a
well ventilated area.
●
Oils, fuels and fluids contained in vehi-
cles as well as waste produced by
component wear contain or emit
chemicals known to the State of Cali-
fornia to cause cancer and birth
defects or other reproductive harm.
Avoid exposure and wash any affected
area immediately.
●
Battery posts, terminals and related
accessories contain lead and lead
compounds which are known to cause
brain damage. Wash your hands after
handling. (
General maintenance
Scheduled maintenance
302
6-2. Maintenance
3
Press
or
of the meter control
switches and select “Scheduled Mainte-
nance”. Then press “OK”.
4
Select “Yes” and press “OK”.
A message will be displayed when the reset
procedure has been completed.
You can perform some maintenance
procedures by yourself.
Please be aware that do-it-yourself
maintenance may affect warranty cov-
erage.
The use of Lexus repair manuals is recom-
mended.
For details about warranty coverage, refer
to the separate “Owner’s Guide”, “War-
ranty and Service Guide”, “Owner’s Man-
ual Supplement” or “Warranty Booklet”.
Do-it-yourself maintenance
General maintenance
Listed below are the general main-
tenance items that should be per-
formed at the intervals specified in
the “Warranty and Service Guide”
or “Owner’s Manual Supplement”.
It is recommended that any prob-
lem you notice should be brought to
the attention of your Lexus dealer
or qualified service shop for advice.
WARNING
■
If the engine is running
Turn the engine off and ensure that there
is adequate ventilation before perform-
ing maintenance checks.
Engine compartment
Items
Check points
Battery
Check the battery fluid
level and connections.
(
Brake fluid
Is the brake fluid at the
correct level?
(
Engine coolant
Is the engine coolant at
the correct level?
(
Engine oil
Is the engine oil at the
correct level?
(
Exhaust system
There should not be
any fumes or strange
sounds.
303
6-2. Maintenance
6
Maintenance and
care
Radiator/con-
denser
The radiator and con-
denser should be free
from foreign objects.
(
Washer fluid
Is there sufficient
washer fluid?
(
Vehicle interior
Items
Check points
Accelerator
pedal
• The accelerator
pedal should move
smoothly (without
uneven pedal effort
or catching).
Automatic trans-
mission “Park”
mechanism
• When parked on a
slope and the shift
lever is in P, is the
vehicle securely
stopped?
Brake pedal
• Does the brake
pedal move
smoothly?
• Does the brake
pedal have appro-
priate clearance
from the floor?
• Does the brake
pedal have the cor-
rect amount of free
play?
Items
Check points
Brakes
• The vehicle should
not pull to one side
when the brakes are
applied.
• The brakes should
work effectively.
• The brake pedal
should not feel
spongy.
• The brake pedal
should not get too
close to the floor
when the brakes are
applied.
Head restraints
• Do the head
restraints move
smoothly and lock
securely?
Indicators/buzz-
ers
• Do the indicators
and buzzers function
properly?
Lights
• Do all the lights
come on?
• Are the headlights
aimed correctly?
Parking brake
• Does the parking
brake operate nor-
mally?
• When parked on a
slope and the park-
ing brake is on, is the
vehicle securely
stopped?
Seat belts
• Do the seat belts
operate smoothly?
• The seat belts should
not be damaged.
Items
Check points
304
6-2. Maintenance
Seats
• Do the seat controls
operate properly?
Steering wheel
• Does the steering
wheel rotate
smoothly?
• Does the steering
wheel have the cor-
rect amount of free
play?
• There should not be
any strange sounds
coming from the
steering wheel.
Vehicle exterior
Items
Check points
Doors/trunk
• Do the doors/trunk
operate smoothly?
Engine hood
• Does the engine
hood lock system
work properly?
Fluid leaks
• There should not be
any signs of fluid
leakage after the
vehicle has been
parked.
Items
Check points
Tires
• Is the tire inflation
pressure correct?
• The tires should not
be damaged or
excessively worn.
• Have the tires been
rotated according to
the maintenance
schedule?
• The wheel nuts
should not be loose.
Windshield wip-
ers
• The wiper blades
should not show any
signs of cracking,
splitting, wear, con-
tamination or defor-
mation.
• The wiper blades
should clear the
windshield without
streaking or skip-
ping.
Items
Check points
305
6-2. Maintenance
6
Maintenance and
care
The OBD system determines that a
problem exists somewhere in the emis-
sion control system. Your vehicle may
not pass the I/M test and may need to
be repaired. Contact your Lexus
dealer to service the vehicle.
When the battery is disconnected
or discharged
Readiness codes that are set during
ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may not
be completely set.
When the fuel tank cap is loose
The malfunction indicator lamp
comes on indicating a temporary
malfunction and your vehicle may
not pass the I/M test.
The error code in the OBD system will
not be cleared unless the vehicle is
driven 40 or more times.
Contact your Lexus dealer to prepare
the vehicle for re-testing.
Emission inspection and
maintenance (I/M) pro-
grams
Some states have vehicle emission
inspection programs which include
OBD (On Board Diagnostics)
checks. The OBD system monitors
the operation of the emission con-
trol system.
If the malfunction indicator lamp
comes on
Your vehicle may not pass the
I/M test in the following situa-
tions:
When the malfunction indicator
lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the
I/M test
306
6-3. Do-it-yourself maintenance
6-3.Do-it-yourself maintenance
Do-it-yourself service pre-
cautions
If you perform maintenance by
yourself, be sure to follow the cor-
rect procedure as given in these
sections.
Maintenance
Items
Parts and tools
Battery condi-
tion (
• Warm water
• Baking soda
• Grease
• Conventional wrench
(for terminal clamp
bolts)
Brake fluid
level (
• FMVSS No.116 DOT 3
or SAE J1703 brake
fluid
FMVSS No.116 DOT 4
or SAE J1704 brake
fluid
• Rag or paper towel
• Funnel (used only for
adding brake fluid)
Engine coolant
level (
• “Toyota Super Long Life
Coolant” or a similar
high quality ethylene
glycol-based non-sili-
cate, non-amine, non-
nitrite and non-borate
coolant with long-life
hybrid organic acid
technology
For the U.S.A.:
“Toyota Super Long Life
Coolant” is pre-mixed
with 50% coolant and
50% deionized water.
For Canada:
“Toyota Super Long Life
Coolant” is pre-mixed
with 55% coolant and
45% deionized water.
• Funnel (used only for
adding coolant)
Engine oil level
(
• “Toyota Genuine Motor
Oil” or equivalent
• Rag or paper towel
• Funnel (used only for
adding engine oil)
Fuses
(
• Fuse with same amper-
age rating as original
Headlight aim
• Phillips-head screw-
driver
Light bulbs
(
• Bulb with same number
and wattage rating as
original
• Flathead screwdriver
Radiator and
condenser
(
Items
Parts and tools
307
6-3. Do-it-yourself maintenance
6
Maintenance and
care
Tire inflation
pressure
(
• Tire pressure gauge
• Compressed air source
Washer fluid
(
• Water or washer fluid
containing antifreeze
(for winter use)
• Funnel (used only for
adding water or washer
fluid)
WARNING
The engine compartment contains many
mechanisms and fluids that may move
suddenly, become hot, or become elec-
trically energized. To avoid death or seri-
ous injury, observe the following
precautions.
■
When working on the engine com-
partment
●
Keep hands, clothing and tools away
from the moving fan and engine drive
belt.
●
Be careful not to touch the engine,
radiator, exhaust manifold, etc. right
after driving as they may be hot. Oil
and other fluids may also be hot.
●
Do not leave anything that may burn
easily, such as paper and rags, in the
engine compartment.
●
Do not smoke, cause sparks or expose
an open flame to fuel or the battery.
Fuel and battery fumes are flammable.
■
When working near the electric cool-
ing fan or radiator grille
Be sure the engine switch is off.
With the engine switch in IGNITION
ON mode, the electric cooling fan may
automatically start to run if the air condi-
tioning is on and/or the coolant tempera-
ture is high. (
Items
Parts and tools
■
Safety glasses
Wear safety glasses to prevent flying or
falling material, fluid spray, etc. from get-
ting in your eyes.
NOTICE
■
If you remove the air cleaner filter
Driving with the air cleaner filter
removed may cause excessive engine
wear due to dirt in the air.
308
6-3. Do-it-yourself maintenance
1
Pull the hood lock release lever.
The hood will pop up slightly.
2
Pull up the auxiliary catch lever and
lift the hood.
■
Front
Hood
Opening the hood
WARNING
■
Pre-driving check
Check that the hood is fully closed and
locked.
If the hood is not locked properly, it may
open while the vehicle is in motion and
cause an accident, which may result in
death or serious injury.
Positioning a floor jack
When using a floor jack, follow the
instructions in the manual provided
with the jack and perform the oper-
ation safely.
When raising your vehicle with a
floor jack, position the jack cor-
rectly. Improper placement may
damage your vehicle or cause
injury.
Location of the jack point
309
6-3. Do-it-yourself maintenance
6
Maintenance and
care
■
Rear
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