Lexus ES300 (1997 year). Manual — part 588

Determine

This Special Service Campaign only applies to 1997 ES 300s within

Your Demand

the VIN range shown below. No other vehicles before or after this
range are to be repaired under the provisions of this SSC.

Model

Model Year

VDS

Involved VIN Range

ES 300

97

BF22G

V0001075–V0046672

NOTE: Canadian vehicles falling within this VIN range qualify under
the same guidelines.The enclosed SSC summary report lists
vehicles sold by your dealership.

The enclosed SSC summary report lists vehicles sold by your
dealership.

From this list, determine the actual number of customers who should
come back to your dealership for the Special Service Campaign.

Manpower

When reviewing your dealership’s manpower and facility

and Facility

requirements for this Special Service Campaign, there are several

Requirements items you need to consider.

The repair time to replace the brake vacuum hose is 0.3 hours per
vehicle.

Fill the vehicle’s gas tank with premium unleaded fuel.

Wash the vehicle after the repair is completed.

Replacing the brake vacuum hose, filling the vehicle with fuel, and
washing the vehicle should take approximately 45 minutes to one
hour. Lexus will reimburse you via a warranty claim. You will be
credited with 0.3 hours for replacing the brake vacuum hose,
$23.52

1

for refueling the vehicle, and $26.50 for washing the vehicle

and for campaign administration. See Work Order Closing/Claim
Submission for the correct operation code.

1

Based on the 1998 Full Tank Fuel Program for pre–delivery of the ES 300.

Special Service Campaign

3

It is important that every effort be made to minimize the impact that
this Special Service Campaign has on your other service customers.
Estimate the number of SSC–related repairs your service department
will perform, and then take the following actions to ensure adequate
service capacity:

Determine if you have sufficient manpower and facility space to
process the number of involved vehicles for your dealership.

Determine if you need to provide extended service hours (a
second shift and/or Saturday appointments) to accommodate the
number of vehicles to be serviced.

Tools and

Performance of this campaign can be accomplished with standard

Equipment

tools. No Lexus Special Service Tools are required.

Technical

Along with this booklet, your dealership was sent a video tape copy

Training

of the repair procedures to help with training and for future
reference.

We recommend that key customer contact personnel such as the
Sales Manager and General Manager view this video tape to better
understand the nature of this Special Service Campaign.

We also recommend that one person at your dealership be
designated as the campaign coordinator. All inquiries about this
campaign should be directed to this person to avoid dissemination
of incorrect or inappropriate information.

Your District Service and Parts Manager or District Sales Manager
will follow up to answer your questions and to monitor the progress
of the campaign.

Lexus ES 300

4

Parts
Availability/
Ordering

Part Number

Part Name

Qty Per Vehicle

44773–33040

Hose, union to check valve

One

This part number is not shared with Toyota vehicles.

All dealers will have a quantity of these hoses installed on their
DEALER STOCKING GUIDE (D.S.G.). This will ensure automatic
ordering to your facing Parts Distribution Center (P.D.C.) when you
sell or obligate inventory. The quantities assigned will be based
upon the number of vehicles at your dealership requiring the
campaign.

There is sufficient inventory in the P.D.C. to complete this
campaign. You are encouraged to order only those parts you’ll need
to repair the vehicles with service appointments. Individual dealer
tracking will be made and irregularities in quantity ordering will be
passed on to the Lexus Area Offices for their follow–up and
correction.

TDN System

The following steps must be taken to prepare your TDN system for
processing the SSC claims.

The labor operation code has been transmitted to your dealership. If
you have not received this code, call the TDN hotline
(800–421–8154).

Create a menu code using the new labor operation code
established for this SSC.

Special Service Campaign

5

Menu Option SC–2

Menu Code: VL1
Labor Op. Code: 7519H1

Command SC–8

Attach part numbers to Menu Code VL1

Lexus ES 300

6