Mercedes-Benz ML320. Manual — part 88

179

Controls in detail

Useful features

Remote door unlock

In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and no
other key is available:

왘

Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).

You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

왘

Then return to your vehicle and pull
outside handle of the liftgate for mini-
mum of 20 seconds until the SOS but-
ton is flashing.

The message

EMERGENCY CALL –

CALL CONNECTED

appears in the MCS

display.

As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.

!

If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.

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The indicator lamp on the correspond-
ing button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
using the END button on the MCS unit.

i

When a Tele Aid call has been initiated,
the MCS system audio is muted and
the selected mode (radio, tape or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. A pop-up
window will appear in the MCS display
to indicate that a Tele Aid call is in
progress.

180

Controls in detail

Useful features

The Response Center will then unlock your
vehicle with the remote door unlocking
feature.

Stolen vehicle tracking services

In the event your vehicle was stolen:

왘

Report the incident to the police

The police will issue a numbered inci-
dent report.

왘

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.

The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.

Garage door opener

The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink

®

or some other systems.

You can program the signal transmitter
buttons.

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The remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.

The SOS button will flash and the mes-
sage

EMERGENCY CALL –

CALL CONNECTED

will appear in the MCS

display to indicate receipt of the door
unlock command.

Once the vehicle is unlocked, a
Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.

If the outside liftgate handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pressing the outside
liftgate handle again.

181

Controls in detail

Useful features

Remote control integrated into the
overhead control panel

1

Hand-held remote control trans-
mitter (not part of the vehicle
equipment)

2

Hand-held transmitter button

3,4,5 Signal transmitter button

6

Indicator lamp

Warning!

G

Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure that people and objects
are out of the way of the device to prevent
potential harm or damage.

When programming a garage door opener,
the door moves up or down. When program-
ming a gate operator, the gate opens or
closes.

Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.

i

Certain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Light Truck Center, or
call Mercedes-Benz Customer Assis-
tance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.

182

Controls in detail

Useful features

Programming or reprogramming the in-
tegrated remote control

Step 1:

왘

Switch on ignition.

Step 2:

왘

If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons 3 and 5 and release
them only when the indicator light be-
gins to flash after approximately 20
seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and /or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.

Step 3:

왘

Hold the end of the hand-held remote
control transmitter 1 of the device
you wish to train approximately 2 to
5 in (5 to12 cm) away from the surface
of the integrated remote control locat-
ed on the interior rear view mirror,
keeping the indicator lamp 6 in view.

Step 4:

왘

Using both hands, simultaneously
press the hand-held transmitter
button 2 and the desired integrated
signal transmitter button (3, 4
or 5). Do not release the buttons until
completing step 5.

The indicator lamp 6 on the integrat-
ed remote control will flash, first slowly
and then rapidly.

i

For operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:

(1) This device may not cause harmful

interference, and

(2) this device must accept any inter-

ference received, including interfer-
ence that may cause undesired
operation.

Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.