Mersedes Maybach S-Class. Service Manual — part 10
X
To activate: press ECO button :.
Indicator lamp ; lights up.
If drive program S or M is active, the auto-
matic transmission switches to drive program
C.
If indicator lamp ; is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi-
cle stops.
If drive program S or M has been selected, the
ECO start/stop function is always deactivated.
If you switch on the ECO start/stop function
while drive program S is selected, the drive pro-
gram automatically switches to C.
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Problems with the engine
Problem
Possible causes/consequences and M Solutions
The engine does not
start. The starter motor
can be heard.
R
There is a malfunction in the engine electronics.
R
There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X
Turn the SmartKey back to position 0 in the ignition lock.
or
X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X
Try to start the engine again (
Y
page 164). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.
The on-board voltage is too low because the battery is too weak or
discharged.
X
Jump-start the vehicle (
Y
page 376).
If the engine does not start despite attempts to jump-start it:
X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
X
Try to start the engine again.
If the engine still does not start:
X
Consult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.
There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).
The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant to
cool down.
X
Check the coolant level (
Y
page 356). Observe the warning notes
as you do so and add coolant if necessary.
Driving
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Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
G
WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Observe the important safety notes for PLUG-IN
HYBRID vehicles (
Y
page 42).
DIRECT SELECT lever
Overview of transmission positions
j
Park position with parking lock
k
Reverse gear
i
Neutral
h
Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion P, R, N or D appears in the transmission
position display (
Y
page 172) in the multifunc-
tion display.
Engaging park position P
!
If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from D to R, from R to D or
directly to P. The automatic transmission
could otherwise be damaged.
j
Park position with parking lock
k
Reverse gear
i
Neutral
h
Drive
X
Push the DIRECT SELECT lever in the direction
of arrow P.
Engaging park position P automatically
Park position P is automatically engaged if:
R
you switch off the engine using the SmartKey
and remove the SmartKey
R
you switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
R
the driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position D or R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position P if the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function (
Y
page 209) and on
DISTRONIC PLUS (
Y
page 203).
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Engaging reverse gear R
!
Only shift the automatic transmission to R
when the vehicle is stationary.
X
If the transmission is in position D or N: push
the DIRECT SELECT lever up past the first
point of resistance.
X
If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Y
page 166).
Shifting to neutral N
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R
open the doors, thus endangering other
people or road users.
R
get out and disrupt traffic.
R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R
release the parking brake.
R
shifting the automatic transmission out of
park position P
R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X
If the transmission is in position D or R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
X
If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position R or D, the automatic transmis-
sion shifts to N automatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
Using the SmartKey:
X
Switch on the ignition.
X
Depress the brake pedal and keep it
depressed.
X
Shift to neutral N.
X
Release the brake pedal.
X
Release the electric parking brake.
X
Switch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button:
X
Remove the Start/Stop button from the igni-
tion lock.
X
Insert the SmartKey into the ignition lock.
X
Switch on the ignition.
X
Depress the brake pedal and keep it
depressed.
X
Shift to neutral N.
X
Release the brake pedal.
X
Release the electric parking brake.
X
Switch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
X
If the transmission is in position R or N: push
the DIRECT SELECT lever down past the first
point of resistance.
X
If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever down past the first point of resistance.
Automatic transmission
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Transmission position display
All vehicles (except Mercedes-AMG
vehicles)
The current transmission position and drive pro-
gram appear in the multifunction display.
:
Transmission position
;
Gear
=
Drive program
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position D and drive
program E (for PLUG-IN HYBRID vehicles select
drive program E+) or S.
Mercedes-AMG vehicles
The current transmission position and drive pro-
gram appear in the multifunction display.
:
Transmission position
;
Drive program
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position D and drive
program C or S.
Transmission positions
B
Park position
Only shift the transmission into posi-
tion P when the vehicle is stationary
(
Y
page 189). The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
If the vehicle electronics are malfunc-
tioning, the transmission may be
locked in position P. Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
C
Reverse gear
Only shift the transmission into posi-
tion R when the vehicle is stationary.
A
Neutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP
®
is deactivated or faulty: shift
the transmission to position N if the
vehicle is in danger of skidding, e.g.
on icy roads.
!
Rolling in neutral N can damage
the drive train.
7
Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
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Driving tips
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gear shifting
behavior is determined by:
R
the selected drive program (
Y
page 173)
R
the position of the accelerator pedal
(
Y
page 173)
R
the road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
R
little throttle: early upshifts
R
more throttle: late upshifts
Kickdown
Use kickdown for maximum acceleration.
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X
Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positions D and R
can help to free a vehicle that has become stuck
in mud or snow. The vehicle's engine manage-
ment restricts switching between transmission
positions D and R to speeds up to a maximum of
5 mph (9 km/h). To shift back and forth between
transmission positions D and R, move the
DIRECT SELECT lever up and down past the
point of resistance.
Program selector button
This section describes the program selector but-
ton for all vehicles except PLUG-IN HYBRID vehi-
cles. Information on automatic drive programs
for PLUG-IN HYBRID vehicles (
Y
page 250).
X
All vehicles (except Mercedes-AMG vehi-
cles and PLUG-IN HYBRID): press program
selector button : to change the drive pro-
gram.
The selected drive program appears in the
multifunction display.
X
Mercedes-AMG vehicles: press program
selector button : repeatedly until the letter
for the desired drive program appears in the
multifunction display.
The program selector button influences:
R
the drive program (
Y
page 174)
R
the engine management
On Mercedes-AMG vehicles, drive program E is
called drive program C.
The automatic transmission switches to auto-
matic drive program E (drive program C in
Mercedes-AMG vehicles).
All vehicles (except Mercedes-AMG vehicles
and PLUG-IN HYBRID vehicles)
E Economy
Comfortable, economical
driving
S Sport
Sporty driving style
Automatic transmission
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You can also activate manual drive program M
using the steering wheel paddle shifters
(
Y
page 174). In manual drive program M, you
can briefly change gear yourself by using the
steering wheel paddle shifters.
Mercedes-AMG vehicles
C Controlled
Efficiency
Comfortable, economical
driving
S Sport
Sporty driving style
M Manual
Manual gear shifting
Permanent drive program M is only available for
Mercedes-AMG vehicles.
Further information about permanent drive pro-
gram M (
Y
page 175).
You can also activate manual drive program M
using the steering wheel paddle shifters
(
Y
page 174). In manual drive program M, you
can briefly change gear yourself by using the
steering wheel paddle shifters.
For further information on the automatic drive
program, see (
Y
page 174).
Steering wheel paddle shifters
You can activate manual drive program M in the
E (C in AMG vehicles) and S automatic drive
programs using steering wheel paddle shift-
ers : and ; (
Y
page 174). In manual drive
program M, you can briefly change gear yourself
by using the steering wheel paddle shifters.
Mercedes-AMG vehicles: you can also activate
manual drive program M with the program
selector button (
Y
page 175). In manual drive
program M, you can permanently change gear
yourself by using the steering wheel paddle
shifters.
Automatic drive program
Automatic drive program E
Drive program E (drive program C on Mercedes-
AMG vehicles) is characterized by the following:
R
comfort-oriented engine settings.
R
optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R
the vehicle pulling away more gently in
forward and reverse gears, unless the accel-
erator pedal is depressed fully.
R
the vehicle having improved driving stability,
for example on slippery road surfaces.
R
the automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being
less likely to spin.
Automatic drive program S
Drive program S is characterized by the follow-
ing:
R
sporty engine settings.
R
the vehicle pulling away in first gear.
R
the automatic transmission shifting up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Manual drive program M
General notes
In this drive program, you can briefly change
gear yourself by using the steering wheel paddle
shifters. The transmission must be in position D.
You can activate manual drive program M in the
E (C in Mercedes-AMG vehicles) and S auto-
matic drive programs.
Mercedes-AMG vehicles: as well as temporary
drive program M, you can also activate perma-
nent drive program M. Further information
about permanent drive program M
(
Y
page 175).
Activating
X
Shift the transmission to position D.
X
Pull the left or right steering wheel paddle
shifter (
Y
page 174).
Manual drive program M is temporarily acti-
vated.
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All vehicles (except Mercedes-AMG vehi-
cles:) M and the selected gear appear in the
multifunction display.
Further information on activating manual drive
program M on PLUG-IN HYBRID vehicles
(
Y
page 250).
Shifting gears
If you pull on the left or right steering wheel
paddle shifter, the automatic transmission
switches to manual drive program M for a limi-
ted amount of time. Depending on which paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
X
To shift up: pull the right-hand steering wheel
paddle shifter (
Y
page 174).
The automatic transmission shifts up to the
next gear.
If the maximum engine speed on the currently
engaged gear is reached and you continue to
accelerate, the automatic transmission auto-
matically shifts up in order to prevent engine
damage.
Mercedes-AMG vehicles: the automatic
transmission will not shift up to the next gear
when the engine speed is very low.
X
To shift down: pull on the left-hand steering
wheel paddle shifter (
Y
page 174).
The automatic transmission shifts down to
the next gear.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down.
Automatic down shifting occurs when coast-
ing.
Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
X
Shift to recommended gear ; according to
gearshift recommendation : when shown in
the multifunction display of the instrument
cluster.
Deactivating
If you have activated manual drive program M, it
will remain active for a certain amount of time.
Under certain conditions the minimum amount
of time is extended, e.g. in the case of lateral
acceleration, during an overrun phase or when
driving on steep terrain.
If manual drive program M has been deactiva-
ted, the automatic transmission shifts into the
automatic drive program that was last selected.
You can also deactivate manual drive program
M yourself:
X
Pull on the right-hand steering wheel paddle
shifter and hold it in place (
Y
page 174).
or
X
Use the DIRECT SELECT lever to switch the
transmission position.
or
X
Use the program selector button to change
the drive program (
Y
page 173).
Manual drive program M is deactivated. The
automatic transmission switches to the pre-
viously activated drive program E (drive pro-
gram C on Mercedes-AMG vehicles) or S.
Manual drive program (Mercedes-
AMG vehicles)
General information
In this drive program, you can permanently
change gear yourself by using the steering
wheel paddle shifters. The transmission must be
in position D.
Manual drive program M is different from drive
program S with regard to spontaneity, respon-
siveness and smoothness of gear changes.
As well as this permanent drive program M, you
can also activate temporary drive program
M (
Y
page 174).
Automatic transmission
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Switching on the manual drive program
In manual drive program M, you can change gear
using the steering wheel paddle shifters if the
transmission is in position D. You can see the
currently selected drive program and which gear
is engaged in the multifunction display.
X
Press the program selector button
(
Y
page 173) repeatedly until M appears in
the multifunction display.
Upshifting
!
In manual drive program M, the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim-
iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
:
Gear indicator
;
Upshift indicator
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
X
When message ; appears in the multifunc-
tion display, pull on the right-hand steering
wheel paddle shifter.
Downshifting
X
Pull the left-hand steering wheel paddle
shifter (
Y
page 174).
The automatic transmission shifts down to
the next gear if this is permissible.
Maximum acceleration
X
Pull the left-hand steering wheel paddle
shifter until the transmission selects the opti-
mum gear according to the speed.
If you slow down or stop without shifting down,
the automatic transmission automatically shifts
down.
Switching off the manual drive program
X
Press the program selector button
(
Y
page 173) repeatedly until C or S appears
in the multifunction display.
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Problems with the transmission
Problem
Possible causes/consequences and M Solutions
The transmission has
problems shifting gear.
The transmission is losing oil.
X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.
The transmission is in emergency mode.
7G-TRONIC: it is only possible to shift into second gear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
X
Stop the vehicle.
X
Shift the transmission to position P.
X
Switch off the engine.
X
Wait at least ten seconds before restarting the engine.
X
Shift the transmission to position D or R.
7G-TRONIC: If D is selected, the transmission shifts into second
gear, if R is selected, the transmission shifts into reverse gear.
X
Have the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (
Y
page 254).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!
Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
!
Since ESP
®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0 or 1)
if:
R
the electric parking brake is being tested
on a brake dynamometer
R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
Refueling
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and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R
Wash away fuel from skin immediately
using soap and water.
R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R
Immediately change out of clothing which
has come into contact with fuel.
G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
!
Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!
Overfilling the fuel tank could damage the
fuel system.
!
Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!
Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection sys-
tem could be blocked by particles from the
fuel can.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(
Y
page 428).
Refueling
General information
Pay attention to the important safety notes
(
Y
page 177).
PLUG-IN HYBRID vehicles: pressure in the fuel
tank must be released before refueling.
Except PLUG-IN HYBRID vehicles: if you
unlock/lock the vehicle from the outside, the
fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed in
the instrument cluster 8. The arrow next to
the filling pump indicates the side of the vehicle.
Preparing to refuel
X
Switch off the engine.
X
Open the driver's door.
The on-board electronics now have status 0.
This is the same as the SmartKey having been
removed.
or, if the SmartKey is inserted in the ignition
lock:
X
Remove the SmartKey from the ignition lock.
Opening the fuel filler flap (except
PLUG-IN HYBRID vehicles)
:
To open the fuel filler flap
;
To insert the fuel filler cap
=
Tire pressure table
?
Fuel type to be used
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X
Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X
Turn the fuel filler cap counterclockwise and
remove it.
X
Insert the fuel filler cap into the holder on the
inside of the fuel filler flap.
X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X
Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may
leak out.
Opening the fuel filler flap (PLUG-IN
HYBRID vehicles)
X
Pull switch :.
Indicator lamp ; flashes and the
Please
Wait Depressurizing Tank
message
appears in the multifunction display.
If the fuel filler cap is open, indicator lamp ;
lights up.
The
Tank is Depressurized Ready for
Refueling
message appears in the multi-
function display.
Please be sure to observe the information on
refueling on the fuel filler flap.
There is a malfunction if:
R
indicator lamp ; first flashes and then goes
out
R
the yellow engine diagnostics warning lamp
lights up
i
From a speed of 2 km/h, the fuel filler cap
can no longer be opened.
i
The opening process for the fuel filler cap
may take up to 15 minutes.
:
To insert the fuel filler cap
;
Tire pressure table
=
Fuel type to be used
X
Turn the fuel filler cap counterclockwise and
remove it.
X
Insert the fuel filler cap into the holder on the
inside of the fuel filler flap.
X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X
Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X
Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the
Fuel Filler
Flap Open
message is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Y
page 296).
In addition, the ; Check Engine warning
lamp may light up (
Y
page 320).
i
For further information on warning and indi-
cator lamps in the instrument cluster, see
(
Y
page 320).
Refueling
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Problems with fuel and the fuel tank
Problem
Possible causes/consequences and M Solutions
Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
X
Apply the electric parking brake.
X
Switch off the engine.
X
Make sure that the ignition is switched off (
Y
page 162).
or
X
When using the SmartKey, turn the SmartKey to position 0 in the
ignition lock and remove it (
Y
page 162).
X
Do not restart the engine under any circumstances.
X
Consult a qualified specialist workshop.
The fuel filler flap cannot
be opened.
The fuel filler flap is not unlocked.
X
Unlock the vehicle (
Y
page 79).
X
PLUG-IN HYBRID Vehicles: depressurize the fuel tank
(
Y
page 178).
The SmartKey battery is discharged or nearly discharged.
X
Unlock the vehicle using the mechanical key (
Y
page 81).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
X
Consult a qualified specialist workshop.
Charging the high-voltage battery
(PLUG-IN HYBRID vehicles)
Important safety notes
G
DANGER
The vehicle's high-voltage electrical system is
under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
G
WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G
DANGER
If you use incorrectly installed mains sockets
or adapters, extension cables or similar to
connect the charging cable to a mains socket,
this could lead to fires or an electric shock.
There is a risk of fatal injury.
180
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Dr
iving
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To avoid hazardous situations, observe the
following:
R
Only connect the charging cable to mains
sockets that:
-
are installed correctly and
-
have been approved by an electrical spe-
cialist.
R
For safety reasons, only use the charging
cables supplied with the vehicle, or charg-
ing cables which have been approved for
use with this vehicle.
R
Never use a damaged charging cable.
R
Do not use:
-
Extension cables
-
Cable drums
-
Multiple sockets
R
Do not use a socket adapter to connect the
charging cable to the mains socket. The
only exception is if the adapter has been
tested and approved by the manufacturer
for charging the high-voltage battery in an
electric vehicle.
R
Always observe the safety notes in the
socket adapter's operating instructions.
G
DANGER
Connecting the charging cable to the vehicle
via an incorrectly installed wallbox or by
means of adapters, extension cables or simi-
lar could cause a fire or an electric shock.
There is a risk of fatal injury.
To avoid hazardous situations, observe the
following:
R
Only connect the charging cable to a wall-
box if:
-
the wallbox is installed correctly
-
the wallbox has been inspected by a
qualified electrician and
-
the charging cable is undamaged
R
Do not extend the charging cable
R
Do not use an adapter
R
Always observe the safety notes in the wall-
box's operating instructions
The vehicle's high voltage electrical system is
under high voltage.
R
Do not tamper with the high-voltage compo-
nents or the orange cables of the high-voltage
electrical system.
R
Do not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash.
R
Never touch damaged components or the
damaged orange cables of the high-voltage
electrical system.
R
Do not remove the covers of the high-voltage
electrical system components that are
marked with a warning sticker.
General notes
Method of operation
The vehicle is equipped with a high-voltage bat-
tery for driving. The high-voltage battery stores
the energy needed to operate the electric motor
and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode, kinetic energy is converted by
means of energy recuperation into electrical
energy and stored in the high-voltage battery.
Information on overrun mode (
Y
page 253).
The high-voltage battery can be charged as fol-
lows:
R
through energy recuperation while the vehicle
is in motion
R
through the combustion engine while driving
in CHARGE operating mode (
Y
page 243)
R
with the relevant charging cable at an electri-
cal outlet while the vehicle is stationary
R
at a wallbox while the vehicle is stationary
R
at a charging station while the vehicle is sta-
tionary
The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. You
can find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" (
Y
page 245).
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
181
Driving
and
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Z
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High and low outside temperatures
Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range
The maximum electrical range is generally
reduced by:
R
high and low outside temperatures
R
operating the climate control system
R
switching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to:
R
a reduction in battery performance
R
longer charge times
Notes on battery care
Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods:
R
check the condition of charge of the high-
voltage battery more often
R
connect the vehicle to a power supply
This prevents self-discharge and damage to the
high-voltage battery.
Terms of use
Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg-
ing cable controls
Do not leave the charging cable controls
(
Y
page 183) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
R
Never lift or carry the controls by the charging
cable connector or the mains plug.
R
To transport the charging cable, the charging
cable can be:
-
wrapped around the controls or
-
secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector
Pay attention to the "Important safety notes"
(
Y
page 180).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that:
R
the power supply and the charging cable are
not damaged
R
the instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or charging cable connec-
tor become too hot, have the mains power sup-
ply checked.
Protection device against overvoltage
!
Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched
on again, the charging process resumes auto-
matically. Following an interruption in the
power supply or tripping of the building's fuse,
it may take up to 10 minutes for charging to
resume automatically.
182
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Switch on the building protection system again
after it has been triggered. Otherwise, the
charging process cannot be continued.
General information about the charging
procedure
Pay attention to the "Important safety notes"
(
Y
page 180).
The vehicle socket is located in the rear bumper
on the right below the tail lamp.
The charge socket flap and the vehicle are cen-
trally locked or unlocked simultaneously.
Charging the high-voltage battery via
the electrical outlet
Charging cable for electrical outlets
Important safety notes
!
Only use the charging cable to charge the
high-voltage battery. Do not use the charging
cable for other purposes. It may otherwise be
damaged.
The vehicle is supplied with a country-specific
charging cable for connection to a mains socket.
Only use the charging cable supplied with the
vehicle or a charging cable approved for the
vehicle.
i
If you use the supplied 12 A charging cable
to charge a high-voltage battery:
R
the charge time increases considerably
R
electrical consumption increases consider-
ably
Where possible, charge the high-voltage bat-
tery at a charging station (
Y
page 186). Only
then can certified electrical energy consump-
tion levels be reached.
i
The charging process can vary depending on
the power supply. Therefore, always observe
the local information.
Information about charging from a wallbox can
be found at (
Y
page 185).
Information about charging at a charging station
can be found at (
Y
page 186).
Stowing the charging cable
The charging cable can be stowed and held in
place in the bag provided in the trunk of the
vehicle.
Controls on the charging cable
:
On-board voltage indicator
;
Protective and indicator system display
=
Charge current indicator
?
Charge current setting button
When displays : and ; on the charging cable
light up, this means the following:
Display :
Lights up
green
The on-board voltage is con-
nected. The high-voltage bat-
tery can be charged.
Flashes red
The power supply from the
building is faulty.
Display ;
Lights up
green
There are no malfunctions.
The high-voltage battery can
be charged.
Flashes red
The protective and indicator
system has detected a mal-
function due to an internal
malfunction. The high-voltage
battery cannot be charged.
If the control detects residual current or a mal-
function, the charging process is halted. Once
the malfunction has been rectified the charging
process is resumed automatically.
For information on problems relating to the
charging process, see (
Y
page 187).
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
183
Driving
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