Mazda CX 7. Manual — part 354
SYMPTOM TROUBLESHOOTING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/
CLOSE FUNCTION)]
09-03B–3
09-03B
End Of Sie
No.1 UNABLE TO COMMUNICATE WITH GENERIC ELECTRONIC MODULE (GEM)[POWER WINDOW
SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]
id090361808600
Diagnostic Procedure
End Of Sie
No.2 DOOR GLASS DOES NOT OPERATE USING THE KEYLESS TRANSMITTER[POWER WINDOW
SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]
id090361808700
Diagnostic Procedure
1
Door glass does not operate even though various operations are performed
POSSIBLE CAUSE
• Power window main switch malfunction
• Power window motor malfunction
• Battery malfunction (low voltage)
• power window initialization procedure error
• Open circuit in wiring harness between power window main switch and BCM
• BCM malfunction
Step
Inspection
Action
1
• Inspect the operation of the door glass by
operating the power window main switch.
• Is the manual operation normal?
Yes
Go to the next step.
No
Inspect the following parts, and repair or replace.
• Power window main switch
(See 09-12-8 POWER WINDOW MAIN SWITCH
INSPECTION.)
• Power window motor (See 09-12-7 POWER
WINDOW MOTOR INSPECTION.)
• Battery (Low voltage)
2
• Inspect the operation of the door glass by
operating the power window main switch.
• Does the door glass operate in auto?
Yes
Go to the next step.
No
Perform the power window initialization procedure.
(See 09-12-13 POWER WINDOW INITIALIZATION
PROCEDURE.)
3
• Does the door lock/unlock normally?
Yes
Inspect the wiring harness between the power window
main switch and the BCM.
If there is any malfunction, repair or replace the
applicable part.
No
Replace the BCM.
(See 09-40-1 BODY CONTROL MODULE (BCM)
REMOVAL/INSTALLATION.)
2
DOOR GLASS DOES NOT OPERATE USING THE KEYLESS TRANSMITTER
POSSIBLE CAUSE
• Keyless control module malfunction
• BCM malfunction
• Open circuit in wiring harness between keyless control module and BCM
• Any door or liftgate is open
• Key is inserted in steering lock
Step
Inspection
Action
1
• Inspect the door lock/unlock operation using the
transmitter.
• Does it operate normally?
Yes
Inspect the following parts, and repair or replace.
• BCM (See 09-40-2 BODY CONTROL MODULE
(BCM) INSPECTION.)
• Keyless control module (Vehicles with advanced
keyless system) (See 09-14-30 KEYLESS
CONTROL MODULE INSPECTION[ADVANCED
KEYLESS SYSTEM].)
No
Go to the next step.
2
• Inspect the open/close condition of the doors
and the liftgate.
• Is the reason why they do not lock/unlock
because a door or the liftgate is open?
Yes
System is normal (Does not operate when a door or the
liftgate is open).
No
Go to the next step.
3
• Verify whether the key is in the steering lock.
• Is the reason why they do not lock/unlock
because the key is inserted in the steering lock?
Yes
System is normal (Does not operate when the key is
inserted in the steering wheel lock)
No
Go to the next step.
1871-1U-06B(09-03B).fm 3 ページ 2006年3月15日 水曜日 午前11時43分
SYMPTOM TROUBLESHOOTING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/
CLOSE FUNCTION)]
09-03B–4
End Of Sie
No.3 DOOR GLASS DOES NOT OPERATE USING THE REQUEST SWITCH[POWER WINDOW SYSTEMS
(EXTERIOR OPEN/CLOSE FUNCTION)]
id090361808800
Diagnostic Procedure
End Of Sie
4
• When the lock/unlock operation does not operate
for reasons other than the above Steps 2 and 3.
Yes
Inspect the following parts, and repair or replace.
• Keyless control module (See 09-14-30 KEYLESS
CONTROL MODULE INSPECTION[ADVANCED
KEYLESS SYSTEM].)
• Wiring harness between keyless control module and
BCM.
No
Reinspect for malfunction recurrence.If the malfunction
is not corrected, repeat the procedure from Step 1.
Step
Inspection
Action
3
Door glass does not operate using the request switch
POSSIBLE CAUSE
• Keyless control module malfunction
• BCM malfunction
• Open circuit in wiring harness between request switch and keyless control module.
• Any door or liftgate is open.
• Key is inserted in steering lock.
• Start knob is in a position other than LOCK position.
Step
Inspection
Action
1
• Verify the door lock/unlock operation by
operating the request switch.
• Does it operate normally?
Yes
Inspect the following parts, and repair or replace.
• Keyless control module
(See 09-14-30 KEYLESS CONTROL MODULE
INSPECTION[ADVANCED KEYLESS SYSTEM].)
• BCM (See 09-40-2 BODY CONTROL MODULE
(BCM) INSPECTION.)
No
Go to the next step.
2
• Verify the open/close condition of the doors and
the liftgate.
• Is the reason why they do not lock/unlock
because a door or the liftgate is open?
Yes
The system is normal (When any door or the liftgate is
open, the system does not operate).
No
Go to the next step.
3
• Verify the start knob position, or if the key is in
the steering lock.
• Is the reason why the door lock/unlock does not
operate because the start knob is in a position
other than LOCK, or the key is inserted?
Yes
The system is normal (When the start knob is in a
position other than LOCK, or the key is inserted in the
steering lock, the system does not operate).
No
Go to the next step.
4
• The door lock/unlock does not operate for
reasons other than Steps 2 and 3 above.
Yes
Inspect the following parts, and repair or replace.
• Keyless control module
(See 09-14-30 KEYLESS CONTROL MODULE
INSPECTION[ADVANCED KEYLESS SYSTEM].)
• Wiring harness between the request switch and the
keyless control module.
No
Reinspect for malfunction recurrence.If the malfunction
is not corrected, repeat the procedure from Step 1.
1871-1U-06B(09-03B).fm 4 ページ 2006年3月15日 水曜日 午前11時43分
SYMPTOM TROUBLESHOOTING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/
CLOSE FUNCTION)]
09-03B–5
09-03B
No.4 PASSENGER'S DOOR GLASS DOES NOT OPERATE[POWER WINDOW SYSTEMS (EXTERIOR OPEN/
CLOSE FUNCTION)]
id090361829100
Diagnostic Procedure
End Of Sie
No.5 DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING[POWER WINDOW SYSTEMS (EXTERIOR
OPEN/CLOSE FUNCTION)]
id090361809000
Diagnostic Procedure
4
Passenger’s door glass does not operate
POSSIBLE CAUSE
• Power window subswitch (passenger’s) malfunction
• Power window motor malfunction
• Battery malfunction (low voltage)
• Open circuit in wiring harness between power window main switch and power window subswitch
(passenger’s)
• power window initialization procedure error
Step
Inspection
Action
1
• Inspect the door glass operation by operating the
power window subswitch (passenger’s).
• Does it operate normally?
Yes
Go to the next step.
No
Inspect the following parts, and repair or replace.
• Power window subswitch (passenger’s)
(See 09-12-11 POWER WINDOW SUBSWITCH
INSPECTION.)
• Power window motor (See 09-12-7 POWER
WINDOW MOTOR INSPECTION.)
• Battery (Low voltage)
2
• Inspect the door glass operation by operating the
power window subswitch (passenger’s).
• Does it operate in auto?
Yes
Inspect the wiring harness between the power window
main switch and the power window subswitch
(passenger’s).
If there is any malfunction, repair or replace the
applicable part.
No
Perform the power window initialization procedure.
(See 09-12-13 POWER WINDOW INITIALIZATION
PROCEDURE.)
5
DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING
POSSIBLE CAUSE
• Power window main switch malfunction
• Power window subswitch (passenger’s) malfunction
• Power window motor malfunction
• Battery malfunction (Low voltage)
• Door glass improper installation
• power window initialization procedure error
• Keyless control module malfunction
• BCM malfunction
• Keyless entry system signal reception error (outside operation area, radio signal interference)
Step
Inspection
Action
1
• Operate the door glass in auto/manual by
operating the power window main switch/power
window subswitch (passenger’s).
• Does the door glass stop before fully opening/
closing using either operation?
Yes
Inspect the following parts, and repair or replace.
• Power window main switch
(See 09-12-8 POWER WINDOW MAIN SWITCH
INSPECTION.)
• Power window subswitch (passenger’s)
(See 09-12-11 POWER WINDOW SUBSWITCH
INSPECTION.)
• Power window motor (See 09-12-7 POWER
WINDOW MOTOR INSPECTION.)
• Battery (Low voltage)
• Door glass (Installation condition)
No
Go to the next step.
2
• Inspect the operation of the door glass by
repeating Step 1 above.
• Does the door glass stop before fully opening/
closing while in auto operation?
Yes
Perform the power window initialization procedure.
(See 09-12-13 POWER WINDOW INITIALIZATION
PROCEDURE.)
No
Go to the next step.
1871-1U-06B(09-03B).fm 5 ページ 2006年3月15日 水曜日 午前11時43分
SYMPTOM TROUBLESHOOTING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/
CLOSE FUNCTION)]
09-03B–6
End Of Sie
No.6 DOOR GLASS REVERSES BEFORE IT FULLY OPENS[POWER WINDOW SYSTEMS (EXTERIOR OPEN/
CLOSE FUNCTION)]
id090361809100
Diagnostic procedure
End Of Sie
3
• Open the door glass by operating the transmitter.
• Does the door glass stop before fully opening?
Yes
Inspect the following parts, and repair or replace.
• Keyless control module (Vehicles with advanced
keyless system)
(See 09-14-30 KEYLESS CONTROL MODULE
INSPECTION[ADVANCED KEYLESS SYSTEM].)
• BCM (See 09-40-2 BODY CONTROL MODULE
(BCM) INSPECTION.)
No
Go to the next step.
4
• Close the door glass by operating the
transmitter.
• Does the door glass stop before fully closing?
Yes
Inspect the following parts, and repair or replace.
• Keyless control module (Vehicle with advanced
keyless system)
(See 09-14-30 KEYLESS CONTROL MODULE
INSPECTION[ADVANCED KEYLESS SYSTEM].)
• BCM (See 09-40-2 BODY CONTROL MODULE
(BCM) INSPECTION.)
• Keyless entry system signal reception error (outside
operation area, radio signal interference)
No
Reinspect for malfunction recurrence.If the malfunction
is not corrected, repeat the procedure from Step 1.
Step
Inspection
Action
6
Door glass reverses before it fully opens
POSSIBLE CAUSE
• Malfunction in power window motor
• Malfunction in battery
• Improper installation of door glass
Step
INSPECTION
ACTION
1
• By operating a power window main switch /
power window subswitch (passenger’s), operate
the door glass.
• Does the door glass mis-reverse?
Yes
Inspect the power window motor and repair or replace
it. (See 09-12-7 POWER WINDOW MOTOR
INSPECTION.)
No
Inspect the following parts and repair or replace them.
• Power window motor (See 09-12-7 POWER
WINDOW MOTOR INSPECTION.)
• Battery (brownout)
• Door glass (improper installation)
Note
• Depending on the temperature, battery, and
voltage condition, the door glass may mis-
reverse.
1871-1U-06B(09-03B).fm 6 ページ 2006年3月15日 水曜日 午前11時43分
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