Mazda CX-9 Grand Touring. Manual — part 523

NO.4 VEHICLE POSITION DEVIATES FROM THE ROUTE MAP. [CAR-
NAVIGATION SYSTEM]

TROUBLESHOOTING CHART

DIAGNOSTIC PROCEDURE

DIAGNOSTIC PROCEDURE

1



Eject the map disc.



Is the map okay?

Yes Go to the next step.

No

Insert a designated disc, then go to the next step.

2



Eject the map disc then
insert the map disc
again.



Does the system load
the map disc?

Yes Trouble shooting is completed.

No

Go to the next step.

3



Eject the map disc and
clean the surface of
map disc with a soft
cloth.



Insert map disc again.



Does the "Cannot Read
Disc" error message
show up on the screen?

Yes Trouble shooting is completed.

No

Replace car-navigation unit and map disc at the same time,

(consult distributor) (See CAR-NAVIGATION UNIT

REMOVAL/INSTALLATION .)

4

Vehicle position deviates from the route map.

POSSIBLE

CAUSE



Jammed radio signals from after market equipment (radar, remote engine
starter, anti-theft device etc.)



Open or short circuit in the wiring harness (vehicle speed signal related).



Car-navigation unit malfunction.



Poor connection of the GPS antenna connector, terminal damage



GPS antenna malfunction.



Open or short circuit in feeder line between GPS antenna feeder and car-
navigation unit.

STEP

INSPECTION

ACTION

1



Is any of the following after-market
equipment installed? (Inspect especially
near the GPS antenna.)



Radar



Remote engine starter



Anti-theft device.

Yes Go to the next step.

No

Go to Step 3.

2008 Mazda CX-9 Grand Touring

2008 BODY & ACCESSORIES Symptom Troubleshooting (Car Navigation System) - Mazda CX-9

Microsoft

Sunday, November 15, 2009 10:40:43 AM

Page 8

© 2005 Mitchell Repair Information Company, LLC.



Other

2



Remove the after-market equipment.



Drive the vehicle without any obstacles.



Does the vehicle indicator follow the
steering wheel direction?

NOTE:



The procedure requires an
assistant.

Yes

System is normal. The after-market electrical
device might be interrupting to the GPS
reception.

No

Go to the next step.

3



Position the vehicle without any obstacles
and receive GPS for 5 min at idle.



Does "GPS" show up on the left lower
side of the display screen?

Yes Go to the next step.

No

Go to Step 8.

4



Start the diagnostic function.



Drive the vehicle.



Check the "Speed" on the diagnosis
screen.



Does the "Speed" change according to the
vehicle speed?

CAUTION:



This procedure requires an assistant.

NOTE:



If the engine is started after
diagnostic functions activated,
the diagnostic function mode is
reset.

Yes Go to the next step.

No

Go to Step 6.

5



Drive the vehicle and turn the steering
wheel to the left and/or right.



Does the vehicle indicator follow the
steering direction?

CAUTION:



This procedure requires an assistant.

Yes

The system is normal.

NOTE:



The vehicle indicator might be out of
position in the following areas:



Parallel road, high-level road,
loop road, tower type parking,
high-rise buildings lot

No

Replace the car-navigation unit. (See CAR-

NAVIGATION UNIT

REMOVAL/INSTALLATION .)



Turn the ignition switch to the LOCK
position.

Yes Go to the next step.

2008 Mazda CX-9 Grand Touring

2008 BODY & ACCESSORIES Symptom Troubleshooting (Car Navigation System) - Mazda CX-9

Microsoft

Sunday, November 15, 2009 10:40:43 AM

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© 2005 Mitchell Repair Information Company, LLC.

6



Remove the car-navigation unit. (See
CAR-NAVIGATION UNIT
REMOVAL/INSTALLATION .)



Inspect the connection of the car-
navigation unit connector (16-pin).



Is the connector securely connected?

No

Securely connect the car-navigation unit

connector.

7



Disconnect the car-navigation unit
connector (16-pin).



Inspect both car-navigation unit connector
and wiring harness-side connector
terminal H for poor connection (such as
damaged/pulled-out pins, corrosion).



Are all the pins normal?

Yes

Inspect for vehicle speed signal input circuit.
Repair or replace if necessary.

No

If the car-navigation unit connector is

wrong:



Replace the car-navigation unit. (See

CAR-NAVIGATION UNIT

REMOVAL/INSTALLATION .)

If the wiring harness-side connector is

wrong:



Repair or replace the pins and/or the

connector.

8



Turn the ignition switch to ON position.



Start the diagnostic function.



Inspect the "GPS antenna" on diagnosis
screen.



Is the "OK" indicated?

NOTE:



If the engine is started after diagnostic
functions activated, the diagnostic
function mode is reset.

Yes Go to the next step.

No

Go to Step 6.

9



Turn the ignition switch to the LOCK
position.



Remove the car-navigation unit. (See
CAR-NAVIGATION UNIT
REMOVAL/INSTALLATION .)



Inspect the connection of the car-
navigation unit connector and GPS
antenna connector.



Is the connector securely connected?

Yes Go to the next step.

No Securely connect the GPS antenna connector.

Yes

Replace the car-navigation unit. (See CAR-
NAVIGATION UNIT
REMOVAL/INSTALLATION .)

2008 Mazda CX-9 Grand Touring

2008 BODY & ACCESSORIES Symptom Troubleshooting (Car Navigation System) - Mazda CX-9

Microsoft

Sunday, November 15, 2009 10:40:44 AM

Page 10

© 2005 Mitchell Repair Information Company, LLC.

NO.5 NO VOICE NAVIGATION [CAR-NAVIGATION SYSTEM]

TROUBLESHOOTING CHART

DIAGNOSTIC PROCEDURE

DIAGNOSTIC PROCEDURE

10



Disconnect the GPS antenna connector.



Inspect both GPS antenna connector and
car-navigation unit connector for poor
connection (such as damaged/pulled-out
pins, corrosion).



Are all the pins normal?

No

If the wiring harness-side connector is

wrong:



Repair or replace the suspect wiring

harness.

If the car-navigation unit side connector is

wrong:



Replace the car-navigation unit. (See

CAR-NAVIGATION UNIT

REMOVAL/INSTALLATION .)

5

No voice navigation

POSSIBLE

CAUSE



Improper adjustment of the NAVI voice volume



Car-navigation unit malfunction



Poor connection of the driver-side front door speaker connector, terminal
damage



Driver-side front door speaker malfunction



Poor connection of the car-navigation unit connector, terminal damage



Open or short circuit in driver-side front door speaker wiring harness



Poor connection of the audio amplifier connector, terminal damage

STEP

INSPECTION

ACTION

1



Is the voice navigation volume mute?

Yes Go to the next step.
No

Turn on the voice navigation.

2



Turn the audio power switch (CD, MD,
radio) to ON.



Does the driver-side front door speaker
work?

Yes Go to step 7.

No

Go to the next step.

3



Turn the ignition switch to the LOCK
position.



Remove the driver-side front door
speaker. (See FRONT DOOR
SPEAKER

Yes Go to the next step.

2008 Mazda CX-9 Grand Touring

2008 BODY & ACCESSORIES Symptom Troubleshooting (Car Navigation System) - Mazda CX-9

Microsoft

Sunday, November 15, 2009 10:40:44 AM

Page 11

© 2005 Mitchell Repair Information Company, LLC.