Mazda B2300 Truck (2009 year). Instruction — part 13

1. Lay the tire on the ground with the valve stem facing up.

2. Slide the wheel partially under the vehicle and install the wire and

retainer through the center of the wheel.

3. Turn the jack handle clockwise until the tire is raised to its original

position underneath the vehicle. The effort to turn the jack handle
increases significantly as the tire contacts the frame. The spare tire
carrier will ratchet when the tire is in the fully stowed position. The
spare tire carrier has a built-in ratchet feature that will not allow you
to overtighten. If the spare tire carrier ratchets with very little effort,
take the vehicle to your authorized dealer for assistance at your
earliest convenience.

4. Check that the tire lies flat against the frame assembly. Push against

the tire to make sure it is tightly seated under the vehicle. Loosen
and retighten, if necessary. Failure to properly stow the spare tire
may result in failure of the winch cable and loss of the spare tire.

5. Repeat this tightness check procedure when servicing the spare tire

pressure (every six months, per Service Maintenance Section), or
at any time that the spare tire is disturbed through service of other
components.

6. Install the spare tire lock (if equipped) into the access hole above

the rear bumper with the spare tire lock key (if equipped) and jack
handle.

WHEEL LUG NUT TORQUE SPECIFICATIONS

Retighten the lug nuts to the specified torque within 100 miles (160 km)
after any wheel disturbance (rotation, flat tire, wheel removal, etc.).

Lug nut socket

size/Bolt size

Wheel lug nut torque*

lb.ft.

N

•m

Lug nut socket size:

3

⁄

4

inch (19 mm) hex
Bolt size:

1

⁄

2

x 20

100

135

* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Mazda recommended replacement fasteners.

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WARNING:

When a wheel is installed, always remove any

corrosion, dirt or foreign materials present on the mounting

surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.

Note:

Inspect the wheel pilot hole

prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.

OVERHEATING

If the temperature gauge indicates overheating and you experience
power loss, you hear a loud knocking or pinging noise, the engine is
probably too hot.

If this happens:

1. Drive safely to the side of the road and park off the right-of-way.

2. Shift the automatic transmission into P (Park) or the manual

transmission into the neutral position, and apply the parking brake.

3. Turn off the air conditioner.

WARNING:

Steam from an overheated engine is dangerous. The

escaping steam could seriously burn you. Open the hood ONLY

after steam is no longer escaping from the engine.

4. Check whether coolant or steam is escaping from under the hood or

from the engine compartment.

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• If steam is coming from the engine compartment: do not go near

the front of the vehicle. Stop the engine, then turn the ignition switch
to the ON position without starting the engine. The radiator cooling
fans will start to cool the engine.

• If neither coolant nor steam is escaping: open the hood and idle

the engine until it cools. If this does not lower the temperature, stop
the engine and let it cool.

5. Check the coolant level. If it is low, look for leaks in the radiator

hoses and connections, heater hoses and connections, radiator and
water pump.

If you find a leak or other damage, or if coolant is still leaking, stop the
engine and call an authorized dealer.

WARNING:

When the engine and radiator are hot, scalding

coolant and steam may shoot out under pressure and cause

serious injury. Do not remove the cooling system cap when the engine
and radiator are hot.

See Adding coolant in the Maintenance and Specifications section. If
you find no problems, the engine is cool and no leaks are obvious,
carefully add coolant as required.

Note:

If the engine continues to overheat or frequently overheats, have

the cooling system inspected. The engine could be seriously damaged
unless repairs are made.

JUMP STARTING

WARNING:

The gases around the battery can explode if

exposed to flames, sparks, or lit cigarettes. An explosion could

result in injury or vehicle damage.

WARNING:

Batteries contain sulfuric acid which can burn skin,

eyes and clothing, if contacted.

Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.

Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the

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transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.

1. Use only a 12–volt supply to start your vehicle.

2. Do not disconnect the battery of the disabled vehicle as this could

damage the vehicle’s electrical system.

3. Park the booster vehicle close to the hood of the disabled vehicle

making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other
moving parts.

4. Check all battery terminals and remove any excessive corrosion

before you attach the battery cables. Ensure that vent caps are tight
and level.

5. Turn the heater fan on in both vehicles to protect from any electrical

surges. Turn all other accessories off.

Connecting the jumper cables

1. Connect the positive (+) jumper cable to the positive (+) terminal of

the discharged battery.

Note:

In the illustrations, lightning bolts are used to designate the

assisting (boosting) battery.

+

–

+

–

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2. Connect the other end of the positive (+) cable to the positive (+)

terminal of the assisting battery.

3. Connect the negative (-) cable to the negative (-) terminal of the

assisting battery.

+

–

+

–

+

–

+

–

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4. Make the final connection of the negative (-) cable to an exposed

metal part of the stalled vehicle’s engine, away from the battery and
the fuel injection system. Do not use fuel lines, engine rocker covers
or the intake manifold as grounding points.

WARNING:

Do not connect the end of the second cable to the

negative (-) terminal of the battery to be jumped. A spark may

cause an explosion of the gases that surround the battery.

5. Ensure that the cables are clear of fan blades, belts, moving parts of

both engines, or any fuel delivery system parts.

Jump starting

1. Start the engine of the booster vehicle and run the engine at

moderately increased speed.

2. Start the engine of the disabled vehicle.

3. Once the disabled vehicle has been started, run both engines for an

additional three minutes before disconnecting the jumper cables.

+

–

+

–

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Removing the jumper cables

Remove the jumper cables in the reverse order that they were
connected.

1. Remove the jumper cable from the ground metal surface.

Note:

In the illustrations, lightning bolts are used to designate the

assisting (boosting) battery.

2. Remove the jumper cable on the negative (-) connection of the

booster vehicle’s battery.

+

–

+

–

+

–

+

–

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3. Remove the jumper cable from the positive (+) terminal of the

booster vehicle’s battery.

4. Remove the jumper cable from the positive (+) terminal of the

disabled vehicle’s battery.

After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.

+

–

+

–

+

–

+

–

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WRECKER TOWING

If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.

It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Mazda has not approved a
slingbelt towing procedure.

On 4x2 vehicles,

it is acceptable to tow the vehicle with the front

wheels on the ground and the rear wheels off the ground.

On 4x4 vehicles,

it is recommended that your vehicle be towed with a

wheel lift and dollies or flatbed equipment with all the wheels off the
ground.

If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.

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Emergency towing

In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
• Vehicle is facing forward so that it is being towed in a forward

direction.

• Place the transmission in N (Neutral). Refer to Brake shift interlock

in the Driving chapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).

• Maximum speed is not to exceed 35 mph (56 km/h).
• Maximum distance is 50 miles (80 km).

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CUSTOMER ASSISTANCE (U.S.A. MAINLAND AND HAWAII)

Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.

If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:

STEP 1: Contact Your Authorized Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.

STEP 2: Contact Mazda North American Operations

If for any reason you feel the need for further assistance after contacting
your authorized dealer management, you can reach Mazda North
American Operations by one of the following ways:

Log on at: www.mazdaUSA.com.

Answers to many questions, including how to locate or contact a local
Authorized Mazda Dealership in the U.S., can be found here.

By email at: www.mazdaUSA.com (Click on CONTACT US at the bottom
of the home page).

By phone at: 1 (800) 222-5500

By letter at:

Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734

Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration

or title or located on the upper driver’s side corner of the dash)

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4. Purchase date and current mileage

5. Your authorized dealer’s name and location

6. Your question(s)

If you live outside the U.S.A., please contact your nearest Mazda
Distributor.

STEP 3: Contact Better Business Bureau (BBB)

Mazda North American Operations realizes that mutual agreement on
some issues may not be possible. As a final step to ensure that your
concerns are being fairly considered, Mazda North American Operations
has agreed to participate in a dispute settlement program administered
by the Better Business Bureau (BBB) system, at no cost to you the
consumer.

BBB AUTO LINE works with consumers and the manufacturer in an
attempt to reach a mutually acceptable resolution of any warranty
related concerns. If the BBB is not able to facilitate a settlement they
will provide an informal hearing before an arbitrator.

You are required to resort to BBB AUTO LINE before exercising rights or
seeking remedies under the Federal Magnuson-Moss Warranty Act, 15
U.S.C. § 2301 et seq. To the extent permitted by the applicable state
“Lemon Law”, you are also required to resort to BBB AUTO LINE before
exercising any rights or seeking remedies under the “Lemon Law.” If you
choose to seek remedies that are not created by the Magnuson-Moss
Warranty Act or the applicable state “Lemon Law, “ you are not required
to first use BBB AUTO LINE.

The whole process normally takes 40 days or less. The arbitration
decision is not binding on you or Mazda else you accept the decision. For
more information about BBB AUTO LINE, including current eligibility
standards, please call 1-800-955-5100 or visit the BBB website at
www.lemonlaw.bbb.org.

Being truly committed to customer satisfaction is more than a phrase
with Mazda. We hope to satisfy every customer directly, but if there is
ever a question about our decision, Mazda believes in providing a fast,
fair and free method such as the BBB AUTO LINE to ensure Mazda
delivers on our commitment to do the right thing for our customers!

CUSTOMER ASSISTANCE (CANADA)

Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.

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In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your authorized dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal authorized
dealer procedures, we recommend that you take the following steps:

STEP 1: Contact Your Authorized Mazda Dealer

Discuss the matter with a member of authorized dealer management. If
the Service Manager has already reviewed your concerns, contact the
owner of the authorized dealer or its General Manager.

STEP 2: Call the Mazda Regional Office

If you feel that you still require assistance, ask the authorized dealer
Service Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.

STEP 3: Contact the Mazda Customer Relations Department

If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 55 Vogell Road, Richmond Hill, Ontario
L4B 3K5 Canada TEL: 1 (800) 263–4680.

Provide the Department with the following information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (VIN). Refer to Vehicle identification

label in the Maintenance and Specifications chapter of this manual
for the location of the VIN.

4. Purchase date.

5. Present odometer reading.

6. Your authorized dealer’s name and location

7. The nature of your problem and/or cause of dissatisfaction.

The Department, in cooperation with the local Mazda Service
Representative, will review the case to determine if everything possible
has been done to ensure your satisfaction.

Please recognize that the resolution of service problems in most cases
requires the use of your authorized dealer’s service facilities, personnel
and equipment. We urge you to follow the above three steps in sequence
therefore for most effective results.

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Mediation/Arbitration Program

Occasionally a customer concern cannot be resolved through Mazda’s
Customer Satisfaction Program. If after exhausting procedures in this
manual, your concern is still not resolved, you have another option.

Mazda Canada Inc. participates in an arbitration program administered
by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will
advise you about how your concern may be reviewed and resolved by an
independent third party through binding arbitration.

Your complete satisfaction is the goal of Mazda Canada Inc. and our
authorized dealers. Mazda’s participation in CAMVAP makes a valuable
contribution to our achieving that goal. There is no charge for using
CAMVAP. CAMVAP results are fast, fair and final as the award is binding
on both you and Mazda Canada Inc.

Canadian Motor Vehicle Arbitration Plan (CAMVAP)

For vehicles delivered to authorized Canadian dealerships. If a specific
item of concern arises, where a solution cannot be reached between an
owner, Mazda, and/or one of it’s authorized dealers (that all parties
cannot agree upon), the owner may wish to use the services offered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

CAMVAP uses the services of Provincial Administrators to assist
consumers in scheduling and preparing for their arbitration hearings.
However, before you can proceed with CAMVAP you must follow your
Mazda dispute resolution process as outlined previously.

CAMVAP is fully implemented in all provinces and territories. Consumers
wishing to obtain further information about the Program can obtain an
information booklet from their authorized dealer, the Provincial
Administrator at 1 (800) 207-0685, or by contacting the Canadian Motor
Vehicle Arbitration Office At:
235 Yorkland Boulevard, Suite 407
North York, Ontario
M2J 4Y8
http://camvap.ca

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Regional Offices

Regional Offices

Areas Covered

Mazda Canada Inc.

Western Region

8171 Ackroyd Road

Suite 2000

Richmond, B.C.

V6X 3K1

(604) 303–5670

Alberta,

British Columbia,

Manitoba,

Saskatchewan,

Yukon

Mazda Canada Inc.

Central Region
55 Vogell Road

Richmond Hill, Ontario.

L4B 3K5

1 (800) 263–4680

Ontario

Mazda Canada Inc.

Quebec Region/Atlantic Region

6111 Route Trans

Canadienne

Pointe Claire, Quebec

H9R 5A5

(514) 694–6390

Quebec,

New Brunswick,

Nova Scotia,

Prince Edward Island,

Newfoundland

CUSTOMER ASSISTANCE (PUERTO RICO & VIRGIN ISLANDS)

Your complete and permanent satisfaction is our business. That is why all
Authorized Mazda Dealers have the knowledge and the tools to keep
your Mazda vehicle in top condition.

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If you have any questions or recommendations for improvement
regarding the service of your Mazda vehicle or servicing by Authorized
Mazda Dealer personnel, we recommend that you take the following
steps:

STEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.

STEP 2

If, after following STEP 1, you feel the need for further assistance, please
contact your area’s Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration

or title or located on the upper driver’s side corner of the dash)

4. Purchase date and current mileage

5. Your authorized dealer’s name and location

6. Your question(s)

If you would like to write a letter, please address it to the following,
Attn: Customer Assistance

Plaza Motors Corp.

Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936–2722
Tel: (787) 788–9300

This way, we can be sure to respond to you as efficiently as possible.
That is our goal.

If you live outside the U.S.A., please contact your nearest Mazda
Distributor.

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