RAM 1500 Classic (2022 year). Manual in english — page 12

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187

MAKING A PHONE OR AUDIO DEVICE A

FAVORITE

1. On the Paired Phone/Audio Sources screen,

press the Settings button located to the right

of the device name for a different phone or

audio device than the currently connected

device or press the preferred “Connected

Phone” from the list.

2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the

touchscreen; you will see the chosen device

move to the top of the list.

4. Press the X to exit out of the Settings screen.

PHONEBOOK DOWNLOAD (AUTOMATIC

PHONEBOOK TRANSFER FROM MOBILE

PHONE) — IF EQUIPPED

If supported by your phone, Uconnect Phone has

the ability to download contact names and number

entries from the mobile phone’s phonebook.

Specific Bluetooth® Phones with Phonebook

Access Profile may support this feature. Your

mobile phone may receive a pop-up asking for

permission for the Uconnect system to access your

messages and contacts. Selecting “Ok” or “Allow”

will sync your contacts with the Uconnect system.

See the Uconnect website, UconnectPhone.com,

for supported phones.



To call a name from a downloaded mobile

phonebook,

Ú

page 191.



Automatic download and update of a phone

-

book, if supported, begins as soon as the

Bluetooth® wireless phone connection is made

to the Uconnect Phone, for example, after you

start the vehicle.



A maximum of 5,000 contact names with four

numbers per contact will be downloaded and

updated every time a phone is connected to the

Uconnect Phone.



Depending on the maximum number of entries

downloaded, there may be a short delay before

the latest downloaded names can be used. Until

then, if available, the previously downloaded

phonebook is available for use.



Only the phonebook of the currently connected

mobile phone is accessible.



This downloaded phonebook cannot be edited

or deleted on the Uconnect Phone. These can

only be edited on the mobile phone. The

changes are transferred and updated to

Uconnect Phone on the next phone connection.

MANAGING YOUR FAVORITES — IF EQUIPPED

There are two ways you can add an entry to your

favorites:
1. After loading the mobile phonebook, press

the Favorites button on the touchscreen, and

then press one of the +Add Favorite Contact

buttons that appears on the list.

2. After loading the mobile phonebook, select

“Contacts” from the Phone main screen, and

then select the appropriate number. Press the

Down Arrow button or the Settings Gear button

next to the selected number to display the

option’s pop-up. In the pop-up, select “Add to

Favorites”.

NOTE:

If the Favorites list is full, you will be asked to

remove an existing favorite.

TO REMOVE A FAVORITE — IF EQUIPPED

1. To remove a Favorite, select “Favorites” from

the Phone main screen.

2. Next, select the Down Arrow icon or the

Settings Gear icon next to the contact you want

to remove from your favorites. This will bring

up the options for that Favorite contact.

3. Deselect the Star icon to delete the Favorite.

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Phone Call Features

The following features can be accessed through

the Uconnect Phone if the feature(s) are available

and supported by Bluetooth® on your mobile

service plan. For example, if your mobile service

plan provides three-way calling, this feature can be

accessed through the Uconnect Phone. Check with

your mobile service provider for the features that

you have.
These are the phone options with Uconnect:



Redial



Dial by pressing in the number



Voice Commands (Dial by Saying a Name, Call

by Saying a Phonebook Name, Redial or Call

Back)



Favorites



Mobile Phonebook



Recent Call Log



SMS Message Viewer

CALL CONTROLS

The touchscreen allows you to control the following

call features:

Uconnect 3 With 5-inch Display

Other phone call features include:



End Call



Hold/Unhold/Resume



Swap two active calls

KEY PAD NUMBER ENTRY

1. Press the Phone button.
2. Press the Dial/Keypad button on the

touchscreen.

3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the

touchscreens to enter the number and press

“Dial/Call”.

RECENT CALLS — IF EQUIPPED

You may browse a list of the most recent of each of

the following call types:



All Calls



Incoming Calls or Calls Received



Outgoing Calls or Calls Made



Missed Calls

These can be accessed by pressing the Recent

Calls button on the phone main screen.
You can also push the VR button on your steering

wheel and perform the above operation. For

example, say “Show my incoming calls”.

1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer

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ANSWER OR IGNORE AN INCOMING CALL —

NO CALL CURRENTLY IN PROGRESS

When you receive a call on your mobile phone, the

Uconnect Phone will interrupt the vehicle audio

system. Push the Phone button on the steering

wheel, press the Answer button on the

touchscreen.

Uconnect 3 With 5-inch Display

ANSWER OR IGNORE AN INCOMING CALL —

CALL CURRENTLY IN PROGRESS

If a call is currently in progress and you have

another incoming call, you will hear the same

network tones for call waiting that you normally

hear when using your mobile phone. Push the

Phone button on the steering wheel, press the

Answer button on the touchscreen, or press the

Caller ID box to place the current call on hold and

answer the incoming call.

NOTE:

Phones that are compatible with the Uconnect

system in the market today do not support

rejecting an incoming call when another call is in

progress. Therefore, the user can only answer an

incoming call or ignore it.

DO NOT DISTURB

With Do Not Disturb, you can disable notifications

from incoming calls and texts, allowing you to keep

your eyes on the road and hands on the wheel. For

your convenience, there is a counter display to

keep track of your missed calls and text messages

while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text

message, a call, or both when declining an

incoming call and send it to voicemail.

Automatic reply messages can be:



“I am driving right now, I will get back to you

shortly”.



Create a custom auto reply message up to

160 characters.

NOTE:

Only the first 25 characters can be seen on the

touchscreen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be

selected so you can still place a second call

without being interrupted by incoming calls.

NOTE:



Reply with text message is not compatible with

iPhone® devices.



Auto reply with text message is only available on

phones that support Bluetooth® Message

Access Profile (MAP).

PLACE/RETRIEVE A CALL FROM HOLD

During an active call, press the Hold or Call On Hold

button on the Phone main screen.

1 — Answer Button
2 — Caller ID Box

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MAKING A SECOND CALL WHILE CURRENT

CALL IS IN PROGRESS

You can place a call on hold by pressing the Hold

button on the Phone main screen, then dial a

number from the keypad (if supported by your

mobile phone), recent calls, SMS Inbox or from the

phonebooks.

TOGGLING BETWEEN CALLS

Uconnect 3 With 5-inch Display

If two calls are in progress (one active and one on

hold), press the Swap Calls button on the phone

main screen. Only one call can be placed on hold

at a time.
You can also push the Phone button to toggle

between the active and held phone call.

JOIN CALLS

When two calls are in progress (one active and one

on hold), press the Join/Merge Calls button on the

Phone main screen to combine all calls into a

conference call.

CALL TERMINATION

To end a call in progress, momentarily press the

End Call button on the touchscreen or the Phone

End button on the steering wheel. Only the active

call(s) will be terminated and if there is a call on

hold, it will become the new active call.

REDIAL

Push the VR button and after the

“Listening” prompt and the following

beep, say “Redial.”

The Uconnect Phone will call the last number that

was dialed from your mobile phone.

CALL CONTINUATION

Call continuation is the progression of a phone call

on the Uconnect Phone after the vehicle ignition

has been switched to OFF.

NOTE:

The call will remain within the vehicle audio system

until the phone becomes out of range for the

Bluetooth® connection.

It is recommended to press the Transfer button on

the touchscreen when leaving the vehicle.

Advanced Phone Connectivity

TRANSFER CALL TO AND FROM MOBILE

PHONE

The Uconnect Phone allows ongoing calls to be

transferred from your mobile phone without

terminating the call. To transfer an ongoing call

from your connected mobile phone to the

Uconnect Phone or vice versa, press the Transfer

button on the Phone main screen.

Things You Should Know About Uconnect

Phone

VOICE COMMAND

For the best performance:



Always wait for the beep before speaking



Speak normally, without pausing, just as you

would speak to a person sitting a few feet/

meters away from you



Ensure that no one other than you is speaking

during a voice command period



Low-To-Medium Blower Setting

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191



Low-To-Medium Vehicle Speed



Low Road Noise



Smooth Road Surface



Fully Closed Windows



Dry Weather Conditions

Even though the system is designed for many

languages and accents, the system may not always

work for some.

NOTE:

It is recommended that you do not store names in

your Favorites phonebook while the vehicle is in

motion.
Number and name recognition rate is optimized

when the entries are not similar. You can say “O”

(letter “O”) for “0” (zero).

Even though international dialing for most number

combinations is supported, some shortcut dialing

number combinations may not be supported.
Audio Performance
Audio quality is maximized under:



Low-To-Medium Blower Setting



Low-To-Medium Vehicle Speed



Low Road Noise



Smooth Road Surface



Fully Closed Windows



Dry Weather Conditions



Operation From The Driver's Seat

Performance such as audio clarity, echo, and

loudness to a large degree rely on the phone and

network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced by

lowering the in-vehicle audio volume.

PHONE VOICE COMMANDS

Making and answering hands-free phone calls is

easy with Uconnect. When the Phonebook button

is illuminated on your touchscreen, your system is

ready. Check UconnectPhone.com for mobile

phone compatibility and pairing instructions.

Push the Phone button and wait for the beep to

say a command. See some examples below:



“Call John Smith”



“Dial 123 456 7890”



“Redial” (call previous outgoing phone number)



“Call back” (call previously answered incoming

phone number)

Did You Know: When providing a Voice Command,
push the Phone button and say “Call”, then

pronounce the name exactly as it appears in your

phonebook. When a contact has multiple phone

numbers, you can say “Call John Smith work”.

VOICE TEXT REPLY — IF EQUIPPED

Uconnect can announce incoming text messages.
Push the VR button or Phone button and

say:
1. “Listen” to have the system read an incoming

text message. (Must have compatible mobile

phone paired to Uconnect system.)

2. “Reply” after an incoming text message has

been read.
Listen to the Uconnect prompts. After the

beep, repeat one of the predefined messages

and follow the system prompts.

WARNING!

ALWAYS drive safely with your hands on the

wheel. You have full responsibility and assume

all risks related to the use of the Uconnect

features and applications in this vehicle. Only

use Uconnect when it is safe to do so. Failure to

do so may result in an accident involving serious

injury or death.

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NOTE:

Only use the numbering listed in the provided

table. Otherwise, the system will not transpose the

message.
Did You Know: Your mobile phone must have the

full implementation of the Message Access Profile

(MAP) to take advantage of this feature. For details

about MAP, visit UconnectPhone.com.

Apple® iPhone® iOS 5 or later supports reading

incoming text messages only. For further

information on how to enable this feature on your

Apple® iPhone®, refer to your iPhone® “User

Manual”.
Did You Know: Voice Text Reply is not compatible

with iPhone®, but if your vehicle is equipped with

Siri® Eyes Free, you can use your voice to send a

text message.

SIRI® EYES FREE — IF EQUIPPED

When used with your Apple® iPhone® connected

to your vehicle via Bluetooth®, Siri lets you use

your voice to send text messages, select media,

place phone calls and much more. Siri uses your

natural language to understand what you mean

and responds back to confirm your requests. The

system is designed to keep your eyes on the road

and your hands on the wheel by letting Siri help you

perform useful tasks.
To enable Siri, push and hold, then release the

Uconnect Voice Recognition (VR) button on the

steering wheel. After you hear a double beep, you

can ask Siri to play podcasts and music, get

directions, read text messages, and many other

useful requests.

BLUETOOTH® COMMUNICATION LINK

Mobile phones may lose connection to the

Uconnect Phone. When this happens, the

connection can generally be re-established by

restarting the mobile phone. Your mobile phone is

recommended to remain in Bluetooth® ON mode.

POWER-UP

After switching the ignition key from OFF to either

the ON/RUN or ACC position, or after a language

change, you must wait at least 15 seconds prior to

using the system

Ú

page 353.

CONNECTED VEHICLE SERVICES —

IF EQUIPPED

I

S

M

Y

V

EHICLE

C

ONNECTED

?

If equipped, vehicles with an ASSIST and an SOS

button are connected vehicles. These buttons will

be located on either the rearview mirror or

overhead console, depending on the vehicle. If

these buttons are present in your vehicle, you have

a connected radio and can take advantage of the

many connected vehicle features.
For further information about the ASSIST and SOS

buttons

Ú

page 264.

PRE-DEFINED VOICE TEXT REPLY

RESPONSES

Yes.

Stuck in

traffic.

See you later.

No.

Start without

me.

I’ll be late.

Okay.

Where are

you?

I will be 5 <or

10, 15, 20,

25, 30, 45,

60> minutes

late.

Call me.

Are you there

yet?

I’ll call you

later.

I need

directions.

See you in 5

<or 10, 15,

20, 25, 30,

45, 60>

minutes.

I’m on my way. Can’t talk right

now.

I’m lost.

Thanks.

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I

NTRODUCTION

T

O

C

ONNECTED

V

EHICLE

S

ERVICES

One of the many benefits of your vehicle’s

Uconnect system is that you can now take

advantage of SiriusXM Guardian™ connected

services. To unlock the full potential of SiriusXM

Guardian™ in your vehicle, you first need to

activate SiriusXM Guardian™ connected services.

NOTE:

SiriusXM Guardian™ involves the collection, trans

-

mission and use of data from your vehicle

Ú

page 212.

SiriusXM Guardian™ Contact Information

SiriusXM Guardian™/Care



US residents visit: https://www.driveucon

-

nect.com/sirius-xm-guardian.html or call

1-844-796-4827



Canadian residents visit: https://www.driveuco

-

nnect.ca/en/sirius-xm-guardian or call

1-877-324-9091

What Is SiriusXM Guardian™?

SiriusXM Guardian™ uses an embedded device in

the Uconnect system installed in your vehicle,

which receives GPS signals and communicates

with the SiriusXM Guardian™ Customer Care

center via wireless and landline communications

networks. Depending on the type of device in your

vehicle, some SiriusXM Guardian™ connected

services require an operable LTE (voice/data) or

3G or 4G (data) network compatible with your

device. SiriusXM Guardian™ is available only on

equipped vehicles purchased within the

continental United States, Alaska, Hawaii, Puerto

Rico and Canada.

NOTE:



Certain SiriusXM Guardian™ connected

services are dependent upon an operative

telematics device, a cellular connection, naviga

-

tion map data, and GPS satellite signal recep

-

tion, which can limit the ability to reach the

response center or reach emergency support.



Not all features of SiriusXM Guardian™ are

available everywhere at all times, particularly in

remote or enclosed areas.



Other factors outside the control of SiriusXM

Guardian™ that may limit or prevent service

delivery are hills, structures, buildings, tunnels,

weather, damage to the electrical system or

other important parts of your vehicle, network

congestion, civil disturbances, actions of third

parties or the government, Internet failure, and/

or the physical location of your vehicle, such as

in an underground parking structure or under a

bridge.

WARNING!

ALWAYS obey traffic laws and pay attention to

the road. ALWAYS drive safely with your hands on

the steering wheel. You have full responsibility

and assume all risks related to the use of the

features and applications in this vehicle. Only

use the features and applications when it is safe

to do so. Failure to comply may result in an

accident involving serious injury or death.

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Not all SiriusXM Guardian™ features are available

for all models.
SiriusXM Guardian™ provides:



The ability to remotely lock/unlock and remote

start your vehicle from virtually anywhere by

using the Mobile App or your computer.



If equipped — Send & Go capability with the

Mobile App. Use the Mobile App to easily search,

map and send your locations directly to your

Uconnect Navigation.



The ability to locate your vehicle, when you

forget where you parked, using the Vehicle

Finder function of the Mobile App.

Before you drive, familiarize yourself with the

easy-to-use Uconnect system and SiriusXM

Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your

Rearview Mirror Or Overhead Console
If equipped, the ASSIST Button is used for

contacting Roadside Assistance, Vehicle Care,

Uconnect Care, and SiriusXM Guardian™

Customer Care. The SOS Call button connects you

directly to SiriusXM Guardian™ Customer Care for

assistance in an emergency.

Activation — If Equipped

To unlock the full potential of SiriusXM Guardian™

in your vehicle, you must activate your SiriusXM

Guardian™ connected services.
1. Press the Apps icon on the bottom of your

in-vehicle touchscreen.

2. Select the Activate Services icon from your list

of apps.

3. For customers in the United States, select

“Customer Care” to speak with a SiriusXM

Guardian™ Customer Care agent who will

activate services in your vehicle, or select

“Enter Email” to activate on the web.
For customers in Canada, enter your email ad

-

dress to activate services in your vehicle.

Included Trial Period For New Vehicles

Your new vehicle may come with an included trial*

period for use of SiriusXM Guardian™ connected

services starting on the date of vehicle purchase.

To get started with your trial, enrollment in

SiriusXM Guardian™ is required.
* Included trial applies to new vehicles only.

Features And Packages

After the trial period, you must purchase a

subscription to continue your services by calling a

SiriusXM Guardian™ Customer Care agent.

G

ETTING

S

TARTED

W

ITH

C

ONNECTED

V

EHICLE

S

ERVICES

Download The Mobile App

Once you have activated your services, you’re only

a few steps away from using connected services.



Download the Mobile App to your mobile device.



Use your Owner Account login and password to

open the app and then set up a PIN.

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195



For customers in the United States, visit

www.mopar.com, and click the Sign In/Register

button in the upper right-hand corner to register

your account online.

a. Click the Register button.
b. Select the correct country and email

address then click “Register”.

c. You will then receive an email notification to

confirm/verify your newly created account.

d. After clicking the email link, it will take you

to a website and prompt you to assign your

account with a password.

e. Once you have added a password, the

website will direct you to your homepage

where you can add in your VIN.



For customers in Canada, register your account

via your vehicle.

a. Press the Apps button in the bottom menu

bar.

b. Press the Activate Services button from the

apps list.

c. Enter your email and press “OK”. A confir

-

mation email will be sent to the provided

email address.

d. Press “Continue Activation” from the confir

-

mation email. It may take a short time

before remote services will be available, but

you will be able to log into the Mobile App

and the Owner’s Site.



Once on the Remote screen and you have set up

your four-digit PIN, you can begin using Remote

Door Lock/Unlock, Remote Vehicle Start, and

activate your horn and lights remotely, if

equipped.



Press the Location button on the bottom menu

bar of the app to bring up a map to locate your

vehicle or send a location to your Mobile Naviga

-

tion, if equipped.



Press the Settings side menu in the upper left

corner of the app to bring up app settings and

access the Assist Call Centers.

Using Your Owner’s Site

Your Owner’s Site website https://

www.mopar.com/en-us.html (US Residents), or

www.mopar.ca (Canadian Residents) provides you

with all the information you need, all in one place.

You can track your service history, find

recommended accessories for your vehicle, watch

videos about your vehicle's features, and easily

access your manuals. It is also where you can

manage your SiriusXM Guardian™ account.

This section will familiarize you with the key

elements of the website that will help you get the

most of your SiriusXM Guardian™ connected

services.
For customers in the United States, press the Sign

In/Register button and enter your email address

and password.
For customers in Canada, press the My Vehicle

button. Select from “Dashboard”, “Vehicle Health

Report”, and “Recalls”. The website will then

prompt you to log in using your email address and

password.



Edit/Edit Profile:
To manage the details of your SiriusXM

Guardian™ account, such as your contact infor

-

mation, password and SiriusXM Guardian™ PIN,

click on the Edit/Edit Profile button to access

the details of your account.



Connected Services Status:
This statement will indicate your SiriusXM

Guardian™-equipped vehicle.



Remote Commands:
For vehicles with an active SiriusXM Guardian™

subscription, press one of these icons and enter

your four-digit SiriusXM Guardian™ Security PIN

to remotely start (if equipped), lock/unlock

doors or sound the horn and flash the lights.

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Editing Your Notifications
Notifications are an important element of your

SiriusXM Guardian™ account. For example, any

time you use your remote services (such as

Remote Door Unlock), you can elect to receive a

text message, push notification, and/or E-mail to

notify you of the event. To set up the notifications,

please follow these instructions:
1. Log on to your Owner’s Account at https://

www.mopar.com/en-us.html (US Residents)

and select “Dashboard”, or www.mopar.ca

(Canadian Residents), select “My Vehicle”

and then “Dashboard”.

2. Click the Edit/Edit Profile button.
3. Once there, select “SiriusXM Guardian™”

where you can edit Notification Preferences.

4. You can enter a mobile phone and/or email

address to notify you, and you can customize

the types of messages.

U

SING

S

IRIUS

XM G

UARDIAN

™

SOS Call — If Equipped

Access To Emergency Services At The Push Of A

Button

SiriusXM Guardian™ In-Vehicle Assistance

Features
With SiriusXM Guardian™, your vehicle has

onboard assistance features located on the

rearview mirror or overhead console designed to

enhance your driving experience if you should ever

need assistance or support.

Description
SOS Call offers a convenient way to get in contact

with a SiriusXM Guardian™ Customer Care agent

in the event of an emergency. When the

connection between the vehicle and the live agent

is made, your vehicle will automatically transmit

location information. In the event of a minor

collision, medical or any other emergency, press

the SOS button to be connected to a call center

agent who can send emergency assistance to your

vehicle’s location.

NOTE:

Certain SiriusXM Guardian™ connected services

are dependent on an operational Uconnect

system, cellular network availability that is

compatible with the device in your vehicle, and

GPS network availability. Not all features of

SiriusXM Guardian™ are available everywhere at

all times, particularly in remote or enclosed areas.

WARNING!

Some SiriusXM Guardian™ connected services,

including SOS Call and Roadside Assistance

Call, will NOT work without a network connection

compatible with your device.

Center Light Status

Description

Off

No call activated

Green

Active call in progress

Red

System error

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How It Works
1. Push the SOS Call button; the indicator light

will turn green indicating a call has been

placed.

NOTE:



In case the SOS Call button is accidentally

pushed, there is a 10-second delay before

the SOS call is placed. The system will

verbally alert you that a call is about to be

made. To cancel the SOS Call connection,

push the SOS Call button on the rearview

mirror or overhead console or press the

Cancel button on the touchscreen within 10

seconds.



During an SOS Call, the Bluetooth®-paired

phone is disconnected so incoming or

outgoing calls will go through your mobile

device versus the hands-free system which

is not available due to the SOS Call.

2. Once a connection between the vehicle and a

SiriusXM Guardian™ Customer Care agent is

made, the agent will stay on the line with you.

NOTE:

Calls between the vehicle occupants and the

SiriusXM Guardian™ Customer Care center may be

recorded or monitored for quality assurance

purposes. Through your enrollment in and use of

the SiriusXM Guardian™ connected services, you

consent to being recorded.

SOS Call System Limitations
Vehicles that have been purchased in the US and

that travel into Mexico and Canada may have

limited services. In particular, responses to SOS

calls or other emergency services may be

unavailable or very limited. Vehicles purchased

outside the United States and Canada are unable

to receive SiriusXM Guardian™ connected

services.
If the SOS Call system detects a malfunction, any

of the following may occur at the time the

malfunction is detected:



The light will continuously be illuminated red.



The screen will display the following message

“Vehicle phone requires service. Please contact

your dealer.”



An in-vehicle audio message will state “Vehicle

phone requires service. Please contact your

dealer.”

Even if the SOS Call system is fully functional,

factors beyond FCA US LLC’s control may prevent

or stop SOS Call system operation. These include,

but are not limited to, the following factors:



The ignition key is in OFF position.



The vehicle’s electrical systems are not intact.



The vehicle battery loses power or becomes

disconnected during a vehicle crash.



The SOS Call system software and/or hardware

is damaged during a vehicle crash.



LTE (voice/data) or 3G or 4G (data) coverage

and/or GPS signals are unavailable or

obstructed.



Network congestion.



Weather conditions.



Buildings, structures, geographic terrain, or

tunnels.

If your vehicle loses battery power for any reason

(including during or after an accident), the SOS Call

system, among other vehicle systems, will not

operate.
Requirements



This feature is available only on vehicles sold in

the US or Canada.



Vehicle must be properly equipped with the Siri

-

usXM Guardian™ connected services. Vehicle

must be registered with SiriusXM Guardian™

and have an active subscription that includes

the applicable feature.



Vehicle must have an operable LTE (voice/data)

or 3G or 4G (data) network connection compat

-

ible with your device.



Vehicle must be powered in the ON/RUN or ACC

(Accessory) position with a properly functioning

electrical system.

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(Continued)

Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that

can immediately connect you with help in the event

that your vehicle’s airbags deploy. After an

accident, a live agent will contact you through the

Uconnect system and alert emergency services.

NOTE:

An active SiriusXM Guardian™ subscription is

required for this feature to function.
After a crash where the airbags deploy:
1. Automatic SOS will initiate a call with an

agent.

2. An agent will receive the call and confirm the

location of the emergency.

3. If needed, the agent will request the

assistance of emergency services.

4. First responders will arrive on scene. The

agent will remain on the call until emergency

services arrive.

WARNING!



Never place anything on or near the vehicle’s

LTE (voice/data) or 3G or 4G (data) and GPS

antennas. You could prevent LTE (voice/data)

or 4G (data) and GPS signal reception, which

can prevent your vehicle from placing an

emergency call.



Do not add any aftermarket electrical equip

-

ment to the vehicle’s electrical system. This

may prevent your vehicle from sending a

signal to initiate an emergency call. To avoid

interference that can cause the SOS Call

system to fail, never add aftermarket equip

-

ment (e.g., two-way mobile radio, CB radio,

data recorder, etc.) to your vehicle’s electrical

system or modify the antennas on your

vehicle. IF YOUR VEHICLE LOSES POWER FOR

ANY REASON (INCLUDING DURING OR AFTER

AN ACCIDENT), NEITHER THE MOBILE APPS

NOR THE SIRIUSXM GUARDIAN™ CONNECTED

SERVICES WILL OPERATE.



The Occupant Restraint Controller (ORC) turns

on the Air Bag Warning Light on the instru

-

ment panel if a malfunction in any part of the

air bag system is detected. If the Air Bag

Warning Light is illuminated, the air bag

system may not be working properly and the

SOS Call system may not be able to send a

signal to the SiriusXM Guardian™ Customer

Care center. If the Air Bag Warning Light is illu

-

minated, have an authorized dealer service

your vehicle immediately.



Ignoring the Rearview Mirror Light could mean

you will not have SOS Call services if needed.

If the Rearview Mirror Light is illuminated,

have an authorized dealer service the SOS

Call system immediately.



If anyone in the vehicle could be in danger

(e.g., fire or smoke is visible, dangerous road

conditions or location), do not wait for voice

contact from a SiriusXM Guardian™ Customer

Care agent. All occupants should exit the

vehicle immediately and move to a safe loca

-

tion.



Failure to perform scheduled maintenance

and regular inspection of your vehicle may

result in vehicle damage, accident or injury.

WARNING!

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NOTE:



Agents are available 24/7 to assist you in the

case of an emergency.



On your behalf, agents are able to notify family

members about the collision.



Agents can brief first responders of the situation

before they arrive on scene.



In the event vehicle occupants are unable to

speak, emergency services will be dispatched

based on the last known GPS coordinates.



SiriusXM Guardian™ connected services are

dependent upon an operative telematics

device, a cellular connection, navigation map

data, and GPS satellite reception, which can

limit the ability to reach the response center or

reach emergency support.



Terms of service of the Uconnect and the Siri

-

usXM Guardian™ subscriber agreement apply.

See terms of services for complete service

limitation.

Remote Commands

On the Remote Commands screen, you have

access to several vehicle features that can be

controlled remotely from your mobile device. These

features include locking/unlocking, remote

starting, and activating the horn and lights of the

vehicle.

Remote Commands lets you send a request to your

vehicle in one of three ways:



Anywhere using your mobile device and Mobile

App



From your computer on the Owner’s Site (not

available on all functions)



Contacting SiriusXM Guardian™ Customer Care

(not available on all functions)

Using A Remote Command Through Your Mobile

Device And The Mobile App
1. Press the desired Remote Command icon on

your mobile device.

2. A pop-up screen will appear asking for your

SiriusXM Guardian™ Security PIN (this is the

same four-digit code established when you

activated your SiriusXM Guardian™ connected

services). Enter the SiriusXM Guardian™

Security PIN on the keypad.

3. It may take 30 seconds or more for the

command to go through to your vehicle.

4. A message will let you know if the command

was received by your vehicle.

Using A Remote Command Through Your Owner’s

Site
1. Log on to your Owner’s Site using the

username and password you used when

activating your SiriusXM Guardian™

connected services in your vehicle.

NOTE:

If you forgot your username or password, links are

provided on the website to help you retrieve them.
2. If you have more than one vehicle registered

into your Owner’s Site, select the vehicle you

want to send the command to by clicking on its

image along the top.

Lock

Press this button to

lock your vehicle.

Vehicle Start

Press this button to

start your vehicle.

Horn & Lights

Press this button to

sound the horn and

activate your lights.

Unlock

Press this button to

unlock your vehicle.

Cancel Vehicle Start

Press this button to

cancel remote start.

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3. On your dashboard, you will see remote

commands. Press the desired icon to activate

that feature.

4. You will then be asked to enter your SiriusXM

Guardian™ Security PIN (this is the same

four-digit code established when you activated

your SiriusXM Guardian™ connected services).

Please enter your SiriusXM Guardian™

Security PIN.

5. A message will appear on the screen to let you

know if the command was received by your

vehicle.

Contacting SiriusXM Guardian™ Customer Care

(for example, in case of an accidental lock-out):
1. Contact SiriusXM Guardian™ Customer Care

if you are unable to lock your vehicle through

the Mobile App or your key fob.

2. For security purposes, the SiriusXM

Guardian™ Customer Care agent will verify

your identity by asking for your four-digit

SiriusXM Guardian™ Security PIN.

3. After providing your SiriusXM Guardian™

Security PIN, you can ask them to perform a

remote command.

NOTE:

Anyone with access to your PIN may request

Remote Door Lock/Unlock. It is your responsibility

to protect your PIN appropriately.

Remote Door Lock/Unlock

Description
The Remote Door Lock/Unlock feature provides

you the ability to lock or unlock the door on your

vehicle without the keys and from virtually any

distance.
Working Vehicle Conditions



The vehicle must in PARK or at a standstill.



The vehicle must be in an open area with cell

tower reception.



Your mobile device must have a cellular or Wi-Fi

connection.

Requirements



Vehicle must be properly equipped with Siri

-

usXM Guardian™.



Vehicle must have an operable LTE (voice/data)

or 3G or 4G (data) network connection. If using

the Mobile App to command your vehicle, your

device must be compatible and be connected to

an operable LTE (voice/data) or 3G or 4G (data)

network connection.



Vehicle must be registered with SiriusXM

Guardian™ and have an active subscription that

includes the applicable feature.



An ignition cycle is required for some remote

commands, such as Remote Vehicle Start and

Remote Door Lock/Unlock if following a Remote

Horn & Lights activation.



Your Remote Door Lock/Unlock request will not

be processed if the vehicle is in motion, the igni

-

tion key is on or during an emergency call.

NOTE:

All other remote services should be performed via

your Owner’s Site or through the Mobile App on

your compatible device.

Remote Vehicle Start

Description
The Remote Vehicle Start feature provides you with

the ability to start the engine on your vehicle

without the keys and from virtually any distance.

Once started, the preset climate controls in your

vehicle can warm up or cool down the interior.
You can also send a command to turn off an

engine that has been started using Remote Vehicle

Start. After 15 minutes, if you have not entered

your vehicle with the key, the engine will shut off

automatically.
This remote function requires your vehicle to be

equipped with a factory-installed Remote Start

system.
You can set up push notifications every time a

command is sent to activate or cancel Remote

Start.

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Working Vehicle Conditions



The vehicle must be off or in ACC mode.



The vehicle has been started with the key fob

within the last 14 days.



The vehicle must be in PARK or at a standstill.



The vehicle’s security system has been armed

and not triggered since the last vehicle start.



The doors, hood, and trunk/liftgate are closed.



The vehicle’s check engine light must be off.



The vehicle must have at least a quarter tank of

fuel, along with oil and battery power.



The vehicle’s hazard lights must be off.



If equipped, the vehicle must have an automatic

transmission.



The vehicle must be in an open area with cell

tower reception.



Your mobile device must have a cellular or Wi-Fi

connection.



If the Panic button has been pressed, the

vehicle must be started at least once after

alarming the system.

NOTE:

The SiriusXM Guardian™ Customer Care agents

are not authorized for Remote Vehicle Start

services. Contact the Uconnect Care Team for

assistance.

Remote Horn & Lights

Description
It is easy to locate a vehicle in a dark, crowded or

noisy parking area by activating the horn and

lights. It may also help if you need to draw attention

to your vehicle for any reason.
If you want, you can set up push notifications every

time a command is sent to turn on the horn and

lights.
Working Vehicle Conditions



The vehicle must in PARK or at a standstill.



The vehicle must be in an open area with cell

tower reception.



Your mobile device must have a cellular or Wi-Fi

connection.

NOTE:

The Remote Horn & Lights feature is designed to

be loud and get noticed. Please keep in mind the

surroundings when using this feature. You are

responsible for compliance with local laws, rules

and ordinances in the location of your vehicle

when using Remote Horn & Lights.

Assist — If Equipped

Description
Vehicles equipped with the SiriusXM Guardian™

connected services feature may contain an ASSIST

button in the vehicle. Once your SiriusXM

Guardian™ connected services have been

activated, the ASSIST button can connect you

directly to the Customer Care call center (if

equipped). You will be directed to one of the four

services below:



Roadside Assistance — If you get a flat tire or

need a tow, you’ll be connected to someone

who can help anytime.



Connected Services — Contact the SiriusXM

Guardian™ Customer Care call center to acti

-

vate your services, renew after your trial has

expired, for in-vehicle support for your SiriusXM

Guardian™ connected services, or help

answering any general questions surrounding

your connected services.



Uconnect Care — In-vehicle support for all

non-connected Uconnect system features, such

as radio and Bluetooth® connections.



Vehicle Care — Total support for your vehicle.

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SiriusXM Guardian™ In-Vehicle Assistance

Features — If Equipped
With SiriusXM Guardian™, your vehicle has

onboard assistance features located on the

rearview mirror or overhead console designed to

enhance your driving experience if you should ever

need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and

you will be presented with your ASSIST options on

the touchscreen. Make your selection by pressing

the touchscreen.
Requirements



This feature is available only on vehicles sold in

the US and Canada.



Vehicle must be properly equipped with the Siri

-

usXM Guardian™ connected services.



Vehicle must have an operable LTE (voice/data)

or 3G or 4G (data) network connection.



Vehicle must be registered with SiriusXM

Guardian™ and have an active subscription that

includes the applicable feature.



Vehicle must be powered in the ON/RUN or ACC

(Accessory) position with a properly functioning

electrical system.

Disclaimers
If Roadside Assistance Call is provided to your

vehicle, you agree to be responsible for any

additional roadside assistance service costs that

you may incur. In order to provide SiriusXM

Guardian™ connected services to you, we may

record and monitor your conversations with

Roadside Assistance Call, Vehicle Care, Uconnect

Care, or SiriusXM Guardian™ Customer Care,

whether such conversations are initiated through

the SiriusXM Guardian™ connected services in

your vehicle, or via a landline or mobile device, and

may share information obtained through such

recording and monitoring in accordance with

regulatory requirements. You acknowledge, agree

and consent to any recording, monitoring or

sharing of information obtained through any such

call recordings.

Send & Go — If Equipped

Description
The Send & Go feature allows you to search for a

destination on your mobile device, and then send

the route to your vehicle’s Navigation system.

How It Works
1. There are multiple ways to find a destination.

After selecting the Location tab at the bottom

of the App, browse through one of the

categories provided, or type the name or

keyword in the search box. You can also

select categories such as “Favorites” or

“Contact List”.

2. Select your destination from the list that

appears. Location information will then be

displayed on the map.
From this screen, you will be able to:



View the location on a map.



See the distance from your current location.



Send the destination to the vehicle

(Send & Go).

3. Send the destination to the Uconnect

Navigation in your vehicle. You can also call

the destination by pressing the Call button.

4. Confirm your destination in the vehicle through

a notification or in the Navigation system.

Requirements



Vehicle must have an operable LTE (voice/data)

or 3G or 4G (data) network connection compat

-

ible with your device.



Vehicle must have an active subscription that

includes the applicable feature.