RAM 4500 Chassis Cab (2022 year). Manual in english — page 19
SAFETY
299
Center Seat LATCH
Regular Cab or Crew Cab Full Bench Rear Seat: No
Lower Center LATCH Anchorages Available
Crew Cab Split Bench Rear Seat: Center LATCH
Anchorages Available
If a child restraint installed in the center position
blocks the seat belt webbing or buckle for the
outboard position, do not use that outboard
position. If a child seat in the center position blocks
the outboard LATCH anchors or seat belt, do not
install a child seat in that outboard position.
Always follow the directions of the child restraint
manufacturer when installing your child restraint.
Not all child restraint systems will be installed as
described here.
To Install A LATCH-Compatible Child
Restraint
If the selected seating position has a Switchable
Automatic Locking Retractor (ALR) seat belt, stow
the seat belt, following the instructions below. See
page 300 to check what type of seat belt each
seating position has.
1. Loosen the adjusters on the lower straps and
on the tether strap of the child seat so that
you can more easily attach the hooks or
connectors to the vehicle anchorages.
2. Place the child seat between the lower
anchorages for that seating position. If the
second row seat can be reclined, you may
recline the seat and/or raise the head restraint
(if adjustable) to get a better fit. If the rear seat
can be moved forward and rearward in the
vehicle, you may wish to move it to its
rear-most position to make room for the child
seat. You may also move the front seat forward
to allow more room for the child seat.
3. Attach the lower hooks or connectors of the
child restraint to the lower anchorages in the
selected seating position.
4. If the child restraint has a tether strap, connect
it to the top tether anchorage. See
page 303 for directions to attach a tether
anchor.
5. Tighten all of the straps as you push the child
restraint rearward and downward into the
seat. Remove slack in the straps according to
the child restraint manufacturer’s instructions.
6. Test that the child restraint is installed tightly
by pulling back and forth on the child seat at
the belt path. It should not move more than
1 inch (25.4 mm) in any direction.
How To Stow An Unused Switchable-ALR
(ALR) Seat Belt:
When using the LATCH attaching system to install
a child restraint, stow all ALR seat belts that are not
being used by other occupants or being used to
secure child restraints. An unused belt could injure
a child if they play with it and accidentally lock the
seat belt retractor. Before installing a child
restraint using the LATCH system, buckle the seat
belt behind the child restraint and out of the child’s
reach. If the buckled seat belt interferes with the
child restraint installation, instead of buckling it
behind the child restraint, route the seat belt
through the child restraint belt path and then
buckle it. Do not lock the seat belt. Remind all
children in the vehicle that the seat belts are not
toys and that they should not play with them.
WARNING!
Do not install a child restraint in the center
position using the LATCH system. This position
is not approved for installing child seats using
the LATCH attachments. You must use the
seat belt and tether anchor to install a child
seat in the center seating position.
Never use the same lower anchorage to attach
more than one child restraint. For typical instal
-
WARNING!
Never use the same lower anchorage to attach
more than one child restraint. For typical
installation instructions, see
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SAFETY
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Installing Child Restraints Using The
Vehicle Seat Belt
Child restraint systems are designed to be secured
in vehicle seats by lap belts or the lap belt portion
of a lap/shoulder belt.
Regular Cab
The seat belts in the passenger seating positions
are equipped with a Switchable Automatic Locking
Retractor (ALR) that is designed to keep the lap
portion of the seat belt tight around the child
restraint so that it is not necessary to use a locking
clip. The ALR retractor can be “switched” into a
locked mode by pulling all of the webbing out of the
retractor and then letting the webbing retract back
into the retractor. If it is locked, the ALR will make
a clicking noise while the webbing is pulled back
into the retractor.
Crew Cab
The seat belts in the passenger seating positions
are equipped with either a Switchable Automatic
Locking Retractor (ALR) or a cinching latch plate or
both. Both types of seat belts are designed to keep
the lap portion of the seat belt tight around the
child restraint so that it is not necessary to use a
locking clip. The ALR retractor can be “switched”
into a locked mode by pulling all of the webbing out
of the retractor and then letting the webbing
retract back into the retractor. If it is locked, the
ALR will make a clicking noise while the webbing is
pulled back into the retractor. The cinching latch
plate is designed to hold the lap portion of the seat
belt tight when webbing is pulled tight and straight
through a child restraint’s belt path.
See the “Automatic Locking Mode” description
page 283 for additional information on ALR.
Please see the table below and the following
sections for more information.
Lap/Shoulder Belt Systems For Installing
Child Restraints In This Vehicle
Regular Cab Automatic Locking Retractor (ALR) Locations
WARNING!
Improper installation of a child restraint to the
LATCH anchorages can lead to failure of the
restraint. The child could be badly injured or
killed. Follow the child restraint manufac
-
turer’s directions exactly when installing an
infant or child restraint.
Child restraint anchorages are designed to
withstand only those loads imposed by
correctly-fitted child restraints. Under no
circumstances are they to be used for adult
seat belts, harnesses, or for attaching other
items or equipment to the vehicle.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure of
the restraint. The child could be badly injured
or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant or
child restraint.
WARNING!
ALR — Switchable Automatic Locking Retractor
Top Tether Anchorage Symbol
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301
Crew Cab Automatic Locking Retractor (ALR) Locations
Cinching Latch plate — Cinching Latch plate
ALR — Switchable Automatic Locking Retractor
Top Tether Anchorage Symbol
Frequently Asked Questions About Installing Child Restraints With Seat Belts
What is the weight limit (child’s weight + weight of the child
restraint) for using the Tether Anchor with the seat belt to attach
a forward facing child restraint?
Weight limit of the Child
Restraint
Always use the tether anchor when using the seat belt to
install a forward facing child restraint, up to the recommended
weight limit of the child restraint.
Can the rear-facing child restraint touch the back of the front
passenger seat?
Yes
Contact between the front passenger seat and the child
restraint is allowed, if the child restraint manufacturer also
allows contact.
Can the rear head restraints be removed?
Yes
The head restraints can be removed in every rear seating
position if they interfere with the installation of the child
Can the buckle stalk be twisted to tighten the seat belt against
the belt path of the child restraint?
Yes – Cinching Latch Plate
No – ALR
In positions with cinching latch plates (CINCH), the buckle
stalk may be twisted up to 3 full turns. Do not twist the buckle
stalk in a seating position with an ALR retractor.
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SAFETY
Installing A Child Restraint With A
Switchable Automatic Locking Retractor
(ALR):
Child restraint systems are designed to be secured
in vehicle seats by lap belts or the lap belt portion
of a lap/shoulder belt.
1. For Crew Cab Models
Place the child seat in the center of the seating
position. If the second row seat can be re
-
clined, you may recline the seat and/or raise
the head restraint (if adjustable) to get a better
fit. If the rear seat can be moved forward and
rearward in the vehicle, you may wish to move
it to its rear-most position to make room for the
child seat. You may also move the front seat
forward to allow more room for the child seat.
For Regular Cab Models
Place the child seat in the center of the seating
position. Move the vehicle seat as far rearward
as possible to keep the child as far from the
passenger air bag as possible.
2. Pull enough of the seat belt webbing from the
retractor to pass it through the belt path of the
child restraint. Do not twist the belt webbing in
the belt path.
3. Slide the latch plate into the buckle until you
hear a “click.”
4. Pull on the webbing to make the lap portion
tight against the child seat.
5. To lock the seat belt, pull down on the shoulder
part of the belt until you have pulled all the
seat belt webbing out of the retractor. Then,
allow the webbing to retract back into the
retractor. As the webbing retracts, you will hear
a clicking sound. This means the seat belt is
now in the Automatic Locking mode.
6. Try to pull the webbing out of the retractor. If it
is locked, you should not be able to pull out any
webbing. If the retractor is not locked, repeat
step 5.
7. Finally, pull up on any excess webbing to
tighten the lap portion around the child
restraint while you push the child restraint
rearward and downward into the vehicle seat.
8. If the child restraint has a top tether strap and
the seating position has a top tether
anchorage, connect the tether strap to the
anchorage and tighten the tether strap. See
page 303 for directions to attach a tether
anchor.
9. Test that the child restraint is installed tightly
by pulling back and forth on the child seat at
the belt path. It should not move more than
1 inch (25.4 mm) in any direction.
Any seat belt system will loosen with time, so check
the belt occasionally, and pull it tight if necessary.
Installing A Child Restraint With A Cinching
Latch Plate (CINCH) — If Equipped:
Child restraint systems are designed to be secured
in vehicle seats by lap belts or the lap belt portion
of a lap/shoulder belt.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure of
the restraint. The child could be badly injured
or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant or
child restraint.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure of
the restraint. The child could be badly injured
or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant or
child restraint.
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303
1. Place the child seat in the center of the
seating position. If the second row seat can
be reclined, you may recline the seat and/or
raise the head restraint (if adjustable) to get a
better fit. If the rear seat can be moved
forward and rearward in the vehicle, you may
wish to move it to its rear-most position to
make room for the child seat. You may also
move the front seat forward to allow more
room for the child seat.
2. Next, pull enough of the seat belt webbing
from the retractor to pass it through the belt
path of the child restraint. Do not twist the belt
webbing in the belt path.
3. Slide the latch plate into the buckle until you
hear a “click.”
4. Finally, pull up on any excess webbing to
tighten the lap portion around the child
restraint while you push the child restraint
rearward and downward into the vehicle seat.
5. If the child restraint has a top tether strap and
the seating position has a top tether
anchorage, connect the tether strap to the
anchorage and tighten the tether strap. See
page 303 for directions to attach a tether
anchor.
6. Test that the child restraint is installed tightly
by pulling back and forth on the child seat at
the belt path. It should not move more than
1 inch (25.4 mm) in any direction.
Any seat belt system will loosen with time, so check
the belt occasionally, and pull it tight if necessary.
If the buckle or the cinching latch plate is too close
to the belt path opening of the child restraint, you
may have trouble tightening the seat belt. If this
happens, disconnect the latch plate from the
buckle and twist the short buckle-end belt up to
three full turns to shorten it. Insert the latch plate
into the buckle with the release button facing out,
away from the child restraint. Repeat steps 4 to 6,
above, to complete the installation of the child
restraint.
If the belt still cannot be tightened after you
shorten the buckle, disconnect the latch plate from
the buckle, turn the buckle around one half turn,
and insert the latch plate into the buckle again. If
you still cannot make the child restraint installation
tight, try a different seating position.
Installing Child Restraints Using The Top
Tether Anchorage
WARNING!
Do not attach a tether strap for a rear-facing car
seat to any location in front of the car seat,
including the seat frame or a tether anchorage.
Only attach the tether strap of a rear-facing car
seat to the tether anchorage that is approved for
that seating position, located behind the top of
the vehicle seat. For the location of approved
tether anchorages in your vehicle, see
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SAFETY
Regular Cab Trucks:
In the regular cab truck, the top tether
anchorages are located behind the
center and right passenger seats. There
is a plastic cover over each anchorage.
To attach the tether strap of the child restraint:
1. Place the child restraint on the seat and
adjust the tether strap so that it will reach
over the seat back, under the head restraint
and to the tether anchor directly behind the
seat.
Regular Cab Tether Anchorages
2. Route the tether strap to provide the most
direct path between the anchorage and the
child seat. The tether strap should go between
the head restraint posts underneath the head
restraint. You may need to adjust the head
restraint to the upward position to pass the
tether strap underneath the head restraint
and between its posts.
3. Lift the cover (if so equipped), and attach the
hook to the square opening in the sheet metal.
Tighten the tether strap according to the child
seat manufacturer’s instructions.
Crew Cab Trucks
The top tether anchorages in this vehicle
are tether strap loops located between
the rear glass and the back of the rear
seat. There is a tether strap loop located
behind each seating position. Follow the steps
below to attach the tether strap of the child
restraint.
Right Or Left Outboard Seats:
1. Raise the head restraint and reach between
the rear seat and rear glass to access the
tether strap loop.
Head Restraint In Raised Position
Tether Strap Loop With Center Head Restraint In Raised
Position
1 — Tether Anchor
2 — Tether Strap Hook
3 — Tether Strap To Child Restraint
WARNING!
Never place a rear-facing child restraint in front
of an air bag. A deploying Passenger Front Air
Bag can cause death or serious injury to a child
12 years or younger, including a child in a
rear-facing child restraint.
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2. Place a child restraint on the seat and adjust
the tether strap so that it will reach over the
seat back, under the head restraint, through
the tether strap loop behind the seat and over
to the tether strap loop behind the center seat.
3. Pass the tether strap hook under the head
restraint behind the child seat, though the
tether strap loop behind the seat and over to
the center tether strap loop.
Tether Strap Through Outboard Tether Strap Loop
4. Attach the hook to the center tether strap loop
(see diagram). Tighten the tether strap
according to the child seat manufacturer’s
instructions.
Tether Strap Through Outboard Tether Strap Loop And
Attached To Center Tether Strap Loop
NOTE:
If there are child seats in both of the outboard (left
and right) seating positions, the tether strap hooks
of both child seats should be connected to the
center tether strap loop. This is the correct way to
tether two outboard child seats.
Center Seat:
1. Raise the head restraint and reach between
the rear seat and rear glass to access the
tether strap loop.
Tether Strap Loop With Head Restraint In Raised Position
2. Place a child restraint on the seat and adjust
the tether strap so that it will reach over the
seat back, under the head restraint, through
the tether strap loop behind the seat and over
to the tether strap loop behind either the right
or left outboard seat.
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SAFETY
3. Pass the tether strap hook under the head
restraint behind the child seat, though the
tether strap loop behind the seat and over to
the right or left outboard tether strap loop.
Tether Strap Through Center Tether Strap Loop
4. Attach the hook to the outboard tether strap
loop (see diagram). Tighten the tether strap
according to the child seat manufacturer’s
instructions.
Tether Strap Through Center Tether Strap Loop And
Attached To Outboard Tether Strap Loop
Installing Three Child Restraints:
1. Place a child restraint on each outboard rear
seat. Route the tether straps following the
directions for right and left seating positions,
above.
2. Attach both hooks to the center tether strap
loop, but do not tighten the straps yet.
3. Place a child restraint on the center rear seat.
Route the tether strap following the directions
for the center seating position, above.
4. Attach the hook to the outboard tether strap
loop.
5. Tighten the tether straps according to the child
seat manufacturer’s instructions, tightening
the right and left tether straps before the
center tether strap.
Outboard And Center Seating Positions Shown
WARNING!
An incorrectly anchored tether strap could
lead to increased head motion and possible
injury to the child. Use only the anchorage
position directly behind the child seat to
secure a child restraint top tether strap.
If your vehicle is equipped with a split rear
seat, make sure the tether strap does not slip
into the opening between the seatbacks as
you remove slack in the strap.
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SAFETY TIPS
T
RANSPORTING
P
ASSENGERS
NEVER TRANSPORT PASSENGERS IN THE CARGO
AREA.
T
RANSPORTING
P
ETS
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown about
and possibly injured, or injure a passenger during
panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that are
secured by seat belts.
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Seat Belts
Inspect the seat belt system periodically, checking
for cuts, frays, and loose parts. Damaged parts
must be replaced immediately. Do not
disassemble or modify the system.
If your vehicle is involved in a collision, or if you
have questions regarding seat belt or retractor
conditions, take your vehicle to an authorized FCA
dealer or authorized FCA Certified Collision Care
Program facility for inspection.
Air Bag Warning Light
The Air Bag Warning Light will turn on for
four to eight seconds as a bulb check
when the ignition switch is first placed in
ON/RUN. If the light is either not on
during starting, stays on, or turns on while driving,
have the system inspected at an authorized dealer
as soon as possible. After the bulb check, this light
will illuminate with a single chime when a fault with
the Air Bag System has been detected. It will stay
on until the fault is removed. If the light comes on
intermittently or remains on while driving, have an
authorized dealer service the vehicle immediately
Defroster
Check operation by selecting the defrost mode and
place the blower control on high speed. You should
be able to feel the air directed against the
windshield. See an authorized dealer for service if
your defroster is inoperable.
WARNING!
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a colli
-
sion, people riding in these areas are more
likely to be seriously injured or killed.
Do not allow people to ride in any area of your
vehicle that is not equipped with seats and
seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
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SAFETY
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(Continued)
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle.
Only use a floor mat that does not interfere with the
operation of the accelerator, brake or clutch
pedals. Only use a floor mat that is securely
attached using the floor mat fasteners so it cannot
slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to interfere
with the accelerator, brake, or clutch pedals and
cause a loss of vehicle control. To prevent
SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor
mat using the floor mat fasteners. DO
NOT install your floor mat upside down
or turn your floor mat over. Lightly pull
to confirm mat is secured using the floor mat
fasteners on a regular basis.
ALWAYS REMOVE THE EXISTING
FLOOR MAT FROM THE VEHICLE before
installing any other floor mat. NEVER
install or stack an additional floor mat
on top of an existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that cannot
be properly attached and secured to your
vehicle. If a floor mat needs to be replaced,
only use a FCA approved floor mat for the
specific make, model, and year of your
vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for interfer
-
ence, with the vehicle properly parked with the
engine off, fully depress the accelerator, the
brake, and the clutch pedal (if present) to
check for interference. If your floor mat inter
-
feres with the operation of any pedal, or is not
secure to the floor, remove the floor mat from
the vehicle and place the floor mat in your
trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
ALWAYS make sure objects cannot fall or slide
into the driver’s side floor area when the
vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
WARNING!
NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully depress
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
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P
ERIODIC
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Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nuts/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
E
XHAUST
G
AS
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.
Whenever a change is noticed in the sound of the
exhaust system, when exhaust fumes can be
detected inside the vehicle, or when the underside
or rear of the vehicle is damaged, have an
authorized dealer inspect the complete exhaust
system and adjacent body areas for broken,
damaged, deteriorated, or mispositioned parts.
Open seams or loose connections could permit
exhaust fumes to seep into the passenger
compartment. In addition, inspect the exhaust
system each time the vehicle is raised for
lubrication or oil change. Replace as required.
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you. To
avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/lift
-
gate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
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SAFETY
C
ARBON
M
ONOXIDE
W
ARNINGS
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to prevent
carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in a
closed area, such as a garage, and never sit in
a parked vehicle with the engine running for
an extended period. If the vehicle is stopped in
an open area with the engine running for more
than a short period, adjust the ventilation
system to force fresh, outside air into the
vehicle.
Guard against carbon monoxide with proper
maintenance. Have the exhaust system
inspected every time the vehicle is raised.
Have any abnormal conditions repaired
promptly. Until repaired, drive with all side
windows fully open.
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IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the upper switch bank just below the radio.
Hazard Warning Flashers Button
Hazard Warning Flashers Button
NOTE:
If your vehicle is equipped with a 12–inch
Uconnect display, the Hazard Warning Flashers
button is located above the display.
Hazard Warning Flashers Button With 12-inch Display
Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
when your vehicle is disabled and it is creating a
safety hazard for other motorists.
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:
With extended use the Hazard Warning Flashers
may wear down your battery.
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IN CASE OF EMERGENCY
ASSIST AND SOS SYSTEM — IF EQUIPPED
NOTE:
Depending on the vehicles trim level, the overhead
console may vary.
Assist And SOS Buttons
Assist And SOS Buttons
If equipped, the overhead console contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as autho
-
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and you are connected to an
operable LTE (voice/data) or 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
1 — ASSIST Button
2 — SOS Button
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
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(Continued)
SOS Call
1. Push the SOS Call button on the overhead
console.
NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the overhead console or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
overhead console.
2. The LED light located within the ASSIST and
SOS buttons on the overhead console will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a
SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS
operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper
-
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter
-
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur
-
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper
-
ator terminates the connection.
5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
7
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314
IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located within the
ASSIST and SOS buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.”
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network conges
-
tion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after
-
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI
-
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
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