RAM Chassis Cab (2021 year). Manual in english — page 24

378

TECHNICAL SPECIFICATIONS

FLUID CAPACITIES

6.4L GASOLINE ENGINE

6.7L DIESEL ENGINE

US

Metric

Fuel (Approximate)
Standard Rear Tank

52 Gallons

197 Liters

Optional Midship Tank

22 Gallons

83 Liters

Engine Oil With Filter
6.4L Engine

7 Quarts

6.6 Liters

Cooling System
6.4L Engine

16.6 Quarts

15.7 Liters

US

Metric

Fuel (Approximate)
Standard Rear Tank

52 Gallons

197 Liters

Optional Midship Tank

22 Gallons

83 Liters

Diesel Exhaust Fluid Tank (Approximate)

8.7 Gallons

33 Liters

Engine Oil With Filter
6.7L Turbo Diesel Engine

12 Quarts

11.4 Liters

Cooling System
6.7L Engine Chassis Cab 3500/4500 with AS69RC

22.3 Quarts

21.1 Liters

6.7L Engine Chassis Cab 5500 with AS69RC

22.8 Quarts

21.6 Liters

TECHNICAL SPECIFICATIONS

379

ENGINE FLUIDS AND LUBRICANTS

6.4L GASOLINE ENGINE

Component

Fluid, Lubricant, or Genuine Part

Engine Coolant

We recommend you use Mopar® Antifreeze/Coolant 10 Year/150,000 Mile

(240,000 km) Formula OAT (Organic Additive Technology).

Engine Oil – 6.4L Engine

For best performance and maximum protection under all types of operating

conditions, the manufacturer only recommends full synthetic engine oils that

meet the American Petroleum Institute (API) categories of SN. The

manufacturer recommends the use of Pennzoil Ultra 0W-40 or equivalent

Mopar® engine oil meeting the requirements of the manufacturer Material

Standard MS-12633 for use in all operating temperatures.

Engine Oil Filter – 6.4L Engine

We recommend you use a Mopar® Engine Oil Filter. If a Mopar® Engine Oil

Filter is unavailable, only use filters that meet or exceed SAE/USCAR-36 Filter

Performance Requirements.

Fuel Selection – 6.4L Engine

87 Octane (R+M)/2 Method, 0-15% Ethanol (Do not use E-85).

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380

TECHNICAL SPECIFICATIONS

6.7L DIESEL ENGINE

Component

Fluid, Lubricant, or Genuine Part

Engine Coolant

We recommend you use Mopar® Antifreeze/Coolant 10 Year/150,000 Mile

(240,000 km) Formula OAT (Organic Additive Technology).

Engine Oil

In ambient temperatures above 0°F (-18°C), we recommend you use 10W-30

engine oil such as Mopar®, Shell Rotella and Shell Rimula that meets the

manufacturer Material Standard MS-10902 and the API CK-4 engine oil

category is required. Products meeting Cummins® CES 20081 may also be

used. The identification of these engine oils is typically located on the back of

the oil container.
In ambient temperatures below 0°F (-18°C), we recommend you use 5W-40

synthetic engine oil such as Mopar®, Shell Rotella and Shell Rimula that

meets the manufacturer Material Standard MS-10902 and the API CK-4

engine oil category is required.

Engine Oil Filter

We recommend you use a Mopar® Engine Oil Filter. If a Mopar® Engine Oil

Filter is unavailable, only use filters that meet or exceed SAE/USCAR-36 Filter

Performance Requirements.

Fuel Filters

We recommend you use Mopar® Fuel Filter. Must meet 3 micron rating

(engine mounted filter). Must meet 5 micron rating (chassis mounted filter).

Using a fuel filter that does not meet the manufacturer’s filtration and water

separating requirements can severely impact fuel system life and reliability.

Crankcase Ventilation Filter

We recommend you use Mopar® CCV Filter.

TECHNICAL SPECIFICATIONS

381

(Continued)

Fuel Selection

Use good quality diesel fuel from a reputable supplier in your vehicle. Federal

law requires that you must fuel this vehicle with Ultra Low Sulfur Highway

Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of Low Sulfur

Highway Diesel fuel (500 ppm Sulfur maximum) to avoid damage to the

emissions control system.
For most year-round service, Number 2 diesel fuel meeting ASTM

specification D-975 Grade S15 will provide good performance.
If climatized or diesel Number 1 ULSD fuel is not available, and you are

operating below (20°F/-6°C), in sustained arctic conditions, Mopar Premium

Diesel Fuel Treatment (or equivalent) is recommended to avoid gelling.
This vehicle is fully compatible with biodiesel blends up to 5% biodiesel

meeting ASTM specification D-975. Pickup models, and Chassis Cab models

configured with optional B20 capability, are additionally compatible with 20%

biodiesel meeting ASTM specification D-7467.

Diesel Exhaust Fluid

Mopar Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has been

API Certified to the ISO 22241 standard. Use of fluids not API Certified to ISO

22241 may result in system damage. You can receive assistance in locating

DEF in the United States by calling 866-RAM-INFO (866-726-4636). In

Canada call 1–800–465–2001 (English) or 1–800–387–9983 (French).

Component

Fluid, Lubricant, or Genuine Part

CAUTION!



Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and

may decrease corrosion protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Tech

-

nology (HOAT) engine coolant (antifreeze) or any “globally compatible” coolant (antifreeze). If a non-OAT engine coolant (antifreeze) is introduced into the

cooling system in an emergency, the cooling system will need to be drained, flushed, and refilled with fresh OAT coolant (conforming to MS.90032), by an

authorized dealer as soon as possible.

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382

TECHNICAL SPECIFICATIONS

CHASSIS FLUIDS AND LUBRICANTS

6.4L GASOLINE ENGINE



Do not use water alone or alcohol-based engine coolant (antifreeze) products. Do not use additional rust inhibitors or antirust products, as they may not be

compatible with the radiator engine coolant and may plug the radiator.



This vehicle has not been designed for use with propylene glycol-based engine coolant (antifreeze). Use of propylene glycol-based engine coolant (antifreeze)

is not recommended.

CAUTION!

Component

Fluid, Lubricant, or Genuine Part

Automatic Transmission – 8-Speed

Use only Mopar® ZF 8 & 9 Speed ATF Automatic Transmission Fluid, or

equivalent. Failure to use the correct fluid may affect the function or

performance of your transmission.

Automatic Transmission – 6-Speed

Use only Mopar® ASRC Automatic Transmission Fluid or equivalent. Failure to

use the proper fluid may affect the function or performance of your

transmission.

Transfer Case

We recommend you use Mopar® Transfer Case Lubricant for Borg Warner

44-44 and 44-45.

Front and Rear Axle Fluid

We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle Lubricant.

Limited slip additive is required for limited slip axles.

Brake Master Cylinder

We recommend you use Mopar® DOT 3 and SAE J1703.

Power Steering Reservoir

We recommend you use Mopar® Power Steering Fluid +4, Mopar® ATF+4

Automatic Transmission Fluid.

TECHNICAL SPECIFICATIONS

383

6.7L DIESEL ENGINE

Component

Fluid, Lubricant, or Genuine Part

Automatic Transmission

Only use Mopar® ASRC Automatic Transmission Fluid or equivalent. Failure to

use the proper fluid may affect the function or performance of your

transmission.

Transfer Case

We recommend you use Mopar® BW44–44 Transfer Case Fluid.

Front and Rear Axle Fluid

We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle Lubricant.

Limited slip additive is required for limited slip axles.

Brake Master Cylinder

We recommend you use Mopar® DOT 3 and SAE J1703.

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384

CUSTOMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE

FOR YOUR VEHICLE

P

REPARE

F

OR

T

HE

A

PPOINTMENT

All work to be performed may not be covered by the

warranty. Discuss additional charges with the

service manager. Keep a maintenance log of your

vehicle's service history. This can often provide a

clue to the current problem.

P

REPARE

A L

IST

Make a written list of your vehicle's problems or the

specific work you want done. If you've had an

accident or work done that is not on your

maintenance log, let the service advisor know.

B

E

R

EASONABLE

W

ITH

R

EQUESTS

If you list a number of items and you must have

your vehicle by the end of the day, discuss the

situation with the service advisor and list the items

in order of priority. At many authorized dealers, you

may obtain a rental vehicle (additional charges

may apply). If you need a rental, it is advisable to

make these arrangements when you call for an

appointment.

IF YOU NEED ASSISTANCE

FCA US LLC and its authorized dealers are vitally

interested in your satisfaction. We want you to be

happy with our products and services.
Warranty service must be done by an authorized

dealer. We strongly recommend that you take the

vehicle to an authorized dealer. They know your

vehicle the best, and are most concerned that you

get prompt and high quality service. FCA US LLC’s

authorized dealers have the facilities,

factory-trained technicians, special tools, and the

latest information to ensure the vehicle is fixed

correctly and in a timely manner.
This is why you should always talk to an authorized

dealer’s service manager first. If for some reason

you are still not satisfied, talk to the general

manager or owner of the authorized dealer. They

want to know if you need assistance. If an

authorized dealer is unable to resolve the concern,

you may contact the FCA US LLC's Customer

Assistance center.

Any communication to FCA US LLC’s customer

center should include the following information:



Owner's name and address



Owner's telephone number

(home, mobile, and office)



Authorized dealer name



Vehicle Identification Number (VIN)



Vehicle delivery date and mileage

FCA US LLC C

USTOMER

C

ENTER

P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636

FCA C

ANADA

I

NC

. C

USTOMER

C

ENTER

P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /

(800) 387-9983 French

CUSTOMER ASSISTANCE

385

M

EXICO

Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568

P

UERTO

R

ICO

A

ND

US V

IRGIN

I

SLANDS

FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345

C

USTOMER

A

SSISTANCE

F

OR

T

HE

H

EARING

O

R

S

PEECH

I

MPAIRED

(TDD/TTY)

To assist customers who have hearing difficulties,

FCA US LLC has installed special TDD (Telecommu

-

nication Devices for the Deaf) equipment at its

customer center. Any hearing or speech impaired

customer, who has access to a TDD or a

conventional teletypewriter (TTY) in the United

States, can communicate with the FCA US LLC by

dialing 1-800-380-2479.

Canadian residents with hearing difficulties that

require assistance can use the special needs relay

service offered by Bell Canada. For TTY

teletypewriter users, dial 711 and for Voice callers,

dial 1-800-855-0511 to connect with a Bell Relay

Service operator.

S

ERVICE

C

ONTRACT

You may have purchased a service contract for a

vehicle to help protect you from the high cost of

unexpected repairs after FCA US LLC's New Vehicle

Limited Warranty expires. The Mopar Vehicle

Protection plans are the ONLY vehicle extended

protection plans authorized, endorsed and backed

by FCA US LLC to provide additional protection

beyond your vehicle’s warranty. If you purchased a

Mopar Vehicle Protection Plan, you will receive Plan

Provisions and an Owner Identification Card in the

mail within three weeks of the vehicle delivery date.

If you have any questions about the service

contract, call the FCA US LLC’s Service Contract

National Customer Hotline at 1-800-521-9922

(Canadian residents, call (800) 465-2001 English /

(800) 387-9983 French).
FCA US LLC is not responsible for any service

contract you may have purchased from another

manufacturer. If you require service after the FCA

US LLC New Vehicle Limited Warranty expires,

please refer to the contract documents, and

contact the person listed in those documents.

We appreciate that you have made a major

investment when you purchased the vehicle. An

authorized dealer has also made a major

investment in facilities, tools, and training to

assure that you are absolutely delighted with the

ownership experience.

WARRANTY INFORMATION

See the Warranty Information for the terms and

provisions of FCA US LLC warranties applicable to

this vehicle and market. Refer to www.mopar.com/

om for further information.
See the Warranty Information for the terms and

provisions of FCA Canada Inc. warranties

applicable to this vehicle and market. Refer to

www.owners.mopar.ca/enfor further information.

WARNING!

Engine exhaust (internal combustion engines only),

some of its constituents, and certain vehicle compo

-

nents contain, or emit, chemicals known to the State

of California to cause cancer and birth defects, or

other reproductive harm. In addition, certain fluids

contained in vehicles and certain products of compo

-

nent wear contain, or emit, chemicals known to the

State of California to cause cancer and birth defects,

or other reproductive harm.

10

386

CUSTOMER ASSISTANCE

Refer to www.owners.mopar.ca/frfor further

information.
Use this QR code to access your

digital experience.

MOPAR® PARTS

Mopar® original equipment parts & accessories

and factory filled fluids are available from an

authorized dealer. They are recommended for your

vehicle to keep it operating at its best and maintain

its original condition.

REPORTING SAFETY DEFECTS

I

N

T

HE

50 U

NITED

S

TATES

A

ND

W

ASHINGTON

, D.C.

If you believe that your vehicle has a

defect that could cause a crash or cause

injury or death, you should immediately

inform the National Highway Traffic

Safety Administration (NHTSA) in

addition to notifying FCA US LLC.

If NHTSA receives similar complaints, it

may open an investigation, and if it finds

that a safety defect exists in a group of

vehicles, it may order a recall and

remedy campaign. However, NHTSA

cannot become involved in individual

problems between you, an authorized

dealer or FCA US LLC.
To contact NHTSA, you may call the

Vehicle Safety Hotline toll free at

1-888-327-4236 (TTY:

1-800-424-9153); or go to http://

www.safercar.gov; or write to:

Administrator, NHTSA, 1200 New Jersey

Avenue, SE., West Building, Washington,

D.C. 20590. You can also obtain other

information about motor vehicle safety

from http://www.safercar.gov.

I

N

C

ANADA

If you believe that your vehicle has a

safety defect, you should contact the

Customer Service Department

immediately. Canadian customers who

wish to report a safety defect to the

Canadian government should contact

Transport Canada, Motor Vehicle Defect

Investigations and Recalls at

1-800-333-0510 or go to

wwwapps.tc.gc.ca/Saf-Sec-Sur/7/

PCDB-BDPP.

PUBLICATION ORDER FORMS

To order the following manuals, you may use either

the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a

complete working knowledge of the vehicle,

system, and/or components and is written in

straightforward language with illustrations,

diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with

diagrams, charts and detailed illustrations. These

manuals make it easy to find and fix problems on

computer-controlled vehicle systems and features.

They show exactly how to find and correct

problems, using step-by-step troubleshooting and

drivability procedures, proven diagnostic tests and

a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic

Procedure manuals, visit:
www.techauthority.com (US and Canada).

CUSTOMER ASSISTANCE

387

Owner's Manuals
These Owner's Manuals have been prepared with

the assistance of service and engineering

specialists to acquaint you with specific FCA

vehicles.
To access your Owner's Information online, visit

www.mopar.com/om (US) or

www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:



1-800-890-4038 (US)

Owner's Manuals, Radio Manuals and Warranty

Information Books can be ordered through

Archway at:



1-800-387-1143 (Canada)

GENERAL INFORMATION

The following regulatory statement applies to all

Radio Frequency (RF) devices equipped in this

vehicle:
This device complies with Part 15 of the FCC Rules

and with Innovation, Science and Economic

Development Canada license-exempt RSS

standard(s). Operation is subject to the following

two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any interference

received, including interference that may

cause undesired operation.

Le présent appareil est conforme aux CNR

d`Innovation, Science and Economic Development

applicables aux appareils radio exempts de

licence. L'exploitation est autorisée aux deux

conditions suivantes:
1. l'appareil ne doit pas produire de brouillage,

et

2. l'utilisateur de l'appareil doit accepter tout

brouillage radioélectrique subi, même si le

brouillage est susceptible d'en compromettre

le fonctionnement.

La operación de este equipo está sujeta a las

siguientes dos condiciones:
1. es posible que este equipo o dispositivo no

cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar

cualquier interferencia, incluyendo la que

pueda causar su operación no deseada.

NOTE:

Changes or modifications not expressly approved

by the party responsible for compliance could void

the user’s authority to operate the equipment.

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