Acura TLX (2021 year). Manual in english — page 39

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Reporting Safety Defects

In the U.S.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to
notifying American Honda Motor Co., Inc.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists
in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or American Honda Motor Co., Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-
9153); go to

http://www.safercar.gov

; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE.,

Washington, DC 20590. You can also obtain other information about motor vehicle safety from

http://

www.safercar.gov

.

In Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you
should immediately inform Honda Canada Inc. and you may also inform Transport Canada.

If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada
cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.

To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510. For
more information on reporting safety defects or about motor vehicle safety, go to

http://www.tc.gc.ca/

roadsafety

.

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Emissions Testing

Testing of Readiness Codes

Your vehicle has readiness code as part of the onboard self diagnostic system.
Some states use these codes for testing to verify whether your vehicle’s emissions
components are working properly.
The codes may not be read properly if testing is performed just after the battery has
gone dead or been disconnected.

To check if they are set, set the power mode to ON, without starting the engine. The
malfunction indicator lamp will come on for several seconds. If it then goes off, the
readiness codes are set. If it blinks five times, the readiness codes are not set.

If you are required to have your vehicle tested before the readiness codes are ready,
prepare the vehicle for retesting by doing the following:

1.

Fill the gas tank to approximately 3/4 full.

2.

Park the vehicle and leave the engine off for 6 hours or more.

3.

Make sure the ambient temperature is between 40°F and 95°F (4°C and 35°C).

4.

Start the engine without touching the accelerator pedal, and let it idle for 20
seconds.

5.

Keep the vehicle in

(

P

. Increase the engine speed to 2,000 rpm, and hold it there

for about 3 minutes.

6.

Let the engine idle with your foot off the accelerator for 20 seconds.

1

Testing of Readiness Codes

The readiness codes are erased when the battery is
disconnected, and set again only after several days of
driving under a variety of conditions.

If a testing facility determines that the readiness
codes are not set, you may be requested to return at
a later date to complete the test.

If the testing facility determines the readiness codes
are still not set, see a dealer.

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Testing of Readiness Codes

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7.

Select a nearby, lightly traveled major highway where you can maintain a speed
of 50 to 60 mph (80 to 97 km/h) for at least 20 minutes. Drive on the highway in

(

D

. Do not use cruise control. When traffic allows, drive for 90 seconds without

moving the accelerator pedal. (Vehicle speed may vary slightly; this is okay.) If you
cannot do this for a continuous 90 seconds because of traffic conditions, drive for
at least 30 seconds, then repeat it two more times (for a total of 90 seconds).

8.

Drive in city or suburban traffic for at least 10 minutes. When traffic conditions
allow, let the vehicle coast for several seconds without using the accelerator pedal
or the brake pedal.

9.

Park the vehicle and leave the engine off for 30 minutes.

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Warranty Coverages

■

U.S. Owners

Your new vehicle is covered by these warranties:

New Vehicle Limited Warranty –

covers your new vehicle, except for the

emissions control systems and accessories, against defects in materials and
workmanship.

Emissions Control Systems Defects Warranty and Emissions Performance
Warranty –

these two warranties cover your vehicle’s emissions control systems.

Time, mileage, and coverage are conditional. Please read your warranty booklet for
exact information.

Seat Belt Limited Warranty –

a seat belt that fails to function properly is covered

by a limited warranty. Please read your warranty booklet for details.

Rust Perforation Limited Warranty –

all exterior body panels are covered against

rusting from the inside out for the specified time period, regardless of mileage.

Accessory Limited Warranty –

Acura accessories are covered under this warranty.

Time and mileage limits depend on the type of accessory and other factors. Please
read your warranty booklet for details.

Replacement Parts Limited Warranty –

covers all Acura replacement parts

against defects in materials and workmanship.

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Replacement Battery Limited Warranty –

provides prorated coverage for a

replacement battery purchased from your dealer.

Replacement Muffler Lifetime Limited Warranty –

provides coverage for as

long as the purchaser of the muffler owns the vehicle.

Restrictions and exclusions apply to all these warranties. Please read the Acura
warranty information booklet that came with your vehicle for precise information on
warranty coverages. Your vehicle’s original tires are covered by their manufacturer.
Tire warranty information is in a separate booklet.

■

Statement on Warranty Coverage for Aftermarket and Recycled Parts

The Magnuson-Moss Warranty Act, 15 U.S.C. s.2301 et seq., makes it illegal for
motor vehicle manufacturers to void a motor vehicle warranty or deny warranty
coverage solely because an aftermarket or recycled part has been used to repair the
vehicle or someone other than the authorized service provider performed service on
the vehicle. This provision does not apply to a new motor vehicle purchased solely
for commercial or industrial use.

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Under federal law, a manufacturer may deny warranty coverage and charge for
repairs to a vehicle if it is discovered that an aftermarket or recycled part installed on
the vehicle is defective or was installed incorrectly and caused damage to another
part of the vehicle otherwise covered under warranty. The Federal Trade
Commission requires that a manufacturer demonstrate that an aftermarket or
recycled part or service performed by a person other than an authorized service
provider caused damage to another part of the vehicle otherwise covered under
warranty before denying warranty coverage. Additionally, federal law allows a
manufacturer to void a motor vehicle warranty or deny warranty coverage if the
manufacturer provides the article or service to consumers free of charge under the
warranty or the manufacturer has secured a waiver from the Federal Trade
Commission.

■

Canadian Owners

Please refer to the warranty manual that came with your vehicle.

■

EPA Contact Information

An owner may obtain further information concerning emission warranties or report
violations of the terms of the emission warranties by contacting:

Director,
Light-Duty Vehicle Center,
U.S. Environmental Protection Agency,
Attention: Warranty Claim
2000 Traverwood Drive,
Ann Arbor, MI 48105;
complianceinfo@epa.gov

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Authorized Manuals

■

Service Express

For electronic copies of service publications, you can purchase a subscription to
Service Express. Visit

www.techinfo.acura.com

for pricing and options.

■

For U.S. Owners

Manuals can be purchased from Helm Incorporated. You can order a manual by
phone at 1 (800) 782-4356 (credit card orders only), or online at

www.helminc.com

.

■

For Canadian Owners

Please contact a dealer to order any manuals that you may require.

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Client Service Information

Acura dealership personnel are trained professionals who should be able to deal
with any problems you may encounter with your vehicle. If, however, you are faced
with a problem that they cannot resolve to your satisfaction, contact Acura Client
Relations/Services.

U.S. Owners

American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop 100-5E-8F
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: 1 (800) 382-2238

Canadian Owners

Honda Canada Inc.
Acura Client Services
180 Honda Boulevard Markham, ON
L6C 0H9
Tel: 1-888-9-ACURA-9
Fax: 1-877-939-0909
E-mail: acura_cr@ch.honda.com

In Puerto Rico and the U.S. Virgin Islands

Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: 1 (787) 620-7546

1

Client Service Information

When you call or write, please give us the following
information:

•

Vehicle Identification Number

2

Vehicle Identification Number (VIN),
Engine Number, and Transmission
Number

P. 620

•

Date of purchase

•

Odometer reading of your vehicle

•

Your name, address, and telephone number

•

A detailed description of the problem

•

Name of the dealer who sold the vehicle to you