Mitsubishi Outlander XL. Manual — part 1095

YES:

There is no action to be taken.

NO:

Go to Step 7.

STEP 7. Check the connection of the antenna
feeder cable and radio and CD player or CD
changer.

Q:Is the antenna feeder cable thoroughly

connected to the radio and CD player or CD

changer?

YES:

Repair or replace the radio and CD player

or CD changer. The auto-select function should
operate normally.

NO:

Thoroughly connect the antenna feeder cable

and the radio and CD player or CD changer. The
auto-select function should operate normally.

Inspection Procedure 18: Preset stations are erased.

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CIRCUIT OPERATION
Power is continuously supplied to the radio and CD
player or CD changer.

TECHNICAL DESCRIPTION (COMMENT)
The cause is probably a faulty radio and CD player or
CD changer memory backup power supply system
circuit.

TROUBLESHOOTING HINTS

｠

Damaged wiring harness or connector

｠

Malfunction of the radio and CD player or CD
changer

DIAGNOSIS

Refer to Inspection Procedure 1 P.54B-18.

Inspection Procedure 19: CD cannot be Inserted.

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DIAGNOSIS

STEP 1. Check that a CD has been already loaded.

Q:Has a CD been already loaded?

YES:

Take out the CD (If the CD cannot be

ejected, refer to Inspection Procedure 23 P.
54B-63). Check that a CD can be inserted.

NO:

Go to Step 2.

STEP 2. Check how a CD is inserted.
Ensure that the ignition switch is at "ACC" or "ON"
position.

NOTE:

If you try to load a CD when the ignition

switch is at the positions other than "ACC" or
"ON" position, the CD will not be inserted
completely and then rejected.

Q:If you try to load the CD, does the CD stop

halfway and then rejected?

YES:

Refer to Inspection Procedure 23 P.

54B-63.

NO:

Go to Step 3.

STEP 3. Check after the CD is loaded.

NOTE:

Even though the CD is loaded, "ERROR 01"

sometimes displayed with the CD rejected because
of vibration/shock or dew on the CD face or
optical lens.

Q:Though the CD is inserted completely, is

"ERROR 01" displayed and the CD ejected?

YES:

Go to Step 4.

NO:

There is no action to be taken.

STEP 4. Check the CD.
Check the CD for the conditions below:

｠

Is the CD loaded with its label facing down?

｠

Is the recorded face dirty or scratched?

｠

Is there dew on the recorded face?

Q:Is the CD in good condition?

YES:

Go to Step 5.

NO:

The original CD is defective. Check that a

CD can be inserted.

AUDIO AND NAVIGATION SYSTEM

54B-61

DIAGNOSIS

STEP 5. Check again using a normal CD, which is
not dirty or scratched.

｠

Load another normal CD.

｠

Check that the CD player recognizes and play the
CD.

Q:When you substitute another normal CD, is the

CD loaded correctly?

YES:

The original CD is defective. Check that

a CD can be inserted.

NO:

Replace or repair the CD player. Check that

a CD can be inserted.

Inspection Procedure 20: No sound. (CD only)

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DIAGNOSIS

STEP 1. Check again using another CD, which is
not dirty or scratched.

Q:When you substitute another normal CD, is the

CD played normally?

YES:

The original CD is defective. The CD

player should sound normally.

NO:

Go to Step 2.

STEP 2. Check power supply to the radio and CD
player or CD changer when the ignition switch is
at "ACC" or "ON" position.

Q:Is the radio and CD player or CD changer

energized when the ignition switch is turned to

the "ACC" or "ON" position?

YES:

Replace the radio and CD player or CD

changer. The CD player or CD changer should
sound normally.

NO:

Check the memory backup power supply

circuit. Refer to Inspection Procedure 1 P.
54B-18.

inspection procedure 21: CD sound skips.

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DIAGNOSIS

STEP 1. Check the state in which the sound on the
CD jumps.

Q:Does the sound jump when the car is parked?

YES:

Go to Step 2.

NO:

Go to Step 4.

STEP 2. Check the surface of the CD.

Q:Are there any scratches or soiling on the CD?

YES:

The CD is defective if there are any

scratches. Clean the CD surface if it is dirty.
Check that a CD sound skip is resolved.

NO:

Go to Step 3.

STEP 3. Check when replacing with a CD that can
be played normally without any scratches or
soiling.

Q:Does the CD play normally when replaced with

a CD that is not scratched or dirty and can play

normally?

YES:

Defective CD used. Check that a CD sound

skip is resolved.

NO:

Go to Step 4.

54B-62

AUDIO AND NAVIGATION SYSTEM

DIAGNOSIS

STEP 4. Check by tapping the radio and CD player
or CD changer.

NOTE:

Check by using a known-good CD which is

free from scratches, dirt or any other
abnormality.

Q:Does the sound jump when tapping the radio

and CD player?

YES:

Securely mount the audio. Check that a CD

sound skip is resolved.

NO:

Either replace the audio system or take the

following measures if a servicing shop is
nearby.

1
.

Investigate in detail the conditions when the
sound jumps while driving the car.

2
.

Describe these conditions to the service shop for
consultation.

3
.

Either replace the audio according to the
instructions of the service shop.

Check that a CD sound skip is resolved.

Inspection Procedure 22: Sound quality is poor.

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DIAGNOSIS

Check to see that the CD can be played normally
and that it is free of any scratches or soiling.
Replace with better sound quality CD.

Q:Is the sound quality better replacing the CD with

a clean CD without any scratches that can be

played?

YES:

The CD is defective. The sound quality

should return to normal.

NO:

Replace the audio. The sound quality should

return to normal.

Inspection Procedure 23: CD cannot be ejected.

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DIAGNOSIS

Check the power of ignition switch "ACC"
position.

Q:Does the radio and CD player or CD changer

power turn ON when the ignition switch is in the

"ACC" or "ON" position?

YES:

Either replace the audio. Check that a CD

can be ejected normally.

NO:

Check the memory backup power supply

circuit. Refer to Inspection Procedure 1 P.
54B-18.

DIAGNOSIS

STANDARD FLOW OF DIAGNOSTIC TROUBLESHOOTING

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Refer to GROUP 00 - Troubleshooting contents P.
00-6.

Precautions on servicing MMCS

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Prior to disconnecting the vehicle battery

The MMCS stores a lot of information which your
customer registers in its memory. All of this

AUDIO AND NAVIGATION SYSTEM

54B-63

DIAGNOSIS

information will be cleared when the battery terminals
are disconnected. Therefore, the preset channels
must be stored before the vehicle battery is
disconnected. Vehicle's current position and
destinations must be stored if the vehicle battery
remains disconnected for long periods.

Diagnosis tips concerning the entire

system

1.

If at least two system functions are defective at the
same time, it is possible that communication
between the system components is abnormal.
Check the system using the communication and
wire connection check in the service mode.

2.

If an error is displayed, check that relevant wiring
harness connectors are engaged correctly. If a
failure is found, repair the connectors and check
the trouble symptom again.

3.

If the wiring harness connectors are engaged
correctly, check the wiring harness. If the wiring

harness is in good condition, replace relevant
component(s). Now the error code and the service
mode data must be stored.

NOTE:

If a system communication related failure

is suspected, diagnose the system.

Diagnosis tips concerning the navigation

function

1.

The precision of the GPS positioning is limited due
to its operation principles. So, some of customer
reports do not mean that the system is defective.
Prior to troubleshooting, interrogate your customer
about how the navigation system is used and
where he/she drives. If you determine that the
system is OK, explain to your customer about how
the system works and how the customer should
operate it.

2.

If the system is not OK, diagnose the system
according to the trouble symptom chart.

Service mode

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How to initiate the service mode

Service

Vehicle Signal Check

Monitor Check

Camera Setting

Speaker Check

Network/Connect Line Check

Car Type Setting

1/2

versions lndication

Sensor Check

Memory lnitialization

Back

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Touch Switch Confirmation

ZC6015040000

2/2

Service

CAN Communication Confirmation

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ZC6015050000

1.

With the navigation system active, press and hold both the
"NAVI" and "SET" buttons for 3.5 seconds.

2.

The service mode will be initiated. Then "Service" screen will
be displayed.

How to terminate the service mode
If the operations below are done, the service mode will be
terminated.

｠

If "Back" button is selected on "Service" screen, the service
mode will terminate and then return to the previous screen.

54B-64

AUDIO AND NAVIGATION SYSTEM

DIAGNOSIS