Dodge Ram Truck 1500-2500-3500. Manual — part 968

P1696-EEPROM MEMORY WRITE DENIED/INVALID

For the Engine circuit diagram (Refer to 9 - ENGINE - SCHEMATICS AND DIAGRAMS).

For a complete wiring diagram Refer to Section 8W.

•

When Monitored:
Continuously with the ignition on.

•

Set Condition:
An attempt to program/write to the internal EEPROM failed, Also checks at power down. One Trip Fault. Three
good trips to turn off the MIL.

Possible Causes

PCM

Always perform the Pre-Diagnostic Troubleshooting procedure before proceeding. (Refer to 9 - ENGINE -
DIAGNOSIS AND TESTING).

Diagnostic Test

1.

SCAN TOOL DISPLAYS A WRITE FAILURE

With a scan tool, perform the SRI Memory Test.

Does scan tool display Write Failure?

Yes

>> Replace and program the Powertrain Control Module per Service Information.

Perform the POWERTRAIN VERIFICATION TEST. (Refer to 9 - ENGINE - STANDARD PROCEDURE)

No

>> Go To 2

2.

SCAN TOOL DISPLAYS A WRITE REFUSED

With the a scan tool, perform the SRI Memory Test.

Does the scan tool display Write Refused?

Yes

>> Go To 3

No

>> Go To 4

3.

PCM REFUSED 2ND TEST

With a scan tool, perform the SRI Memory Test a third time.

NOTE: Retest the SRI Memory two more times.

Does the scan tool display Write Refused again?

Yes

>> Replace and program the Powertrain Control Module per Service Information.

Perform the POWERTRAIN VERIFICATION TEST. (Refer to 9 - ENGINE - STANDARD PROCEDURE)

No

>> Test Complete.

4.

SCAN TOOL DISPLAYS SRI MILEAGE INVALID

With a scan tool, perform the SRI Memory Test.

Does the scan tool display SRI Mileage Invalid?

Yes

>> Update the mileage and retest the SRI Memory.

Perform the POWERTRAIN VERIFICATION TEST. (Refer to 9 - ENGINE - STANDARD PROCEDURE)

No

>> Go To 5

9 - 794

ENGINE - ELECTRICAL DIAGNOSTICS - 3.7L/4.7L/5.7L

DR/DH

P1696-EEPROM MEMORY WRITE DENIED/INVALID (CONTINUED)

5.

COMPARE SRI MILEAGE WITH ODOMETER

Compare the SRI Mileage stored with the Instrument Panel Odometer.

Is the mileage within the specified range displayed on the scan tool?

Yes

>> Test Complete.

No

>> Update the mileage and retest the SRI Memory.

Perform the POWERTRAIN VERIFICATION TEST. (Refer to 9 - ENGINE - STANDARD PROCEDURE)

DR/DH

ENGINE - ELECTRICAL DIAGNOSTICS - 3.7L/4.7L/5.7L

9 - 795

P1697-EMR (SRI) MILEAGE NOT STORED

For the Engine circuit diagram (Refer to 9 - ENGINE - SCHEMATICS AND DIAGRAMS).

For a complete wiring diagram Refer to Section 8W.

•

When Monitored:
Continuously with the ignition on.

•

Set Condition:
An attempt to program/write to the internal EEPROM failed, Also checks at powerdown. One Trip Fault. Three
good trips to turn off the MIL.

Possible Causes

PCM

Always perform the Pre-Diagnostic Troubleshooting procedure before proceeding. (Refer to 9 - ENGINE -
DIAGNOSIS AND TESTING).

Diagnostic Test

1.

SCAN TOOL DISPLAYS A WRITE FAILURE

With a scan tool, perform the SRI Memory Test.

Does scan tool display Write Failure?

Yes

>> Replace and program the Powertrain Control Module per Service Information.

Perform the POWERTRAIN VERIFICATION TEST. (Refer to 9 - ENGINE - STANDARD PROCEDURE)

No

>> Go To 2

2.

SCAN TOOL DISPLAYS A WRITE REFUSED

With the a scan tool, perform the SRI Memory Test.

Does the scan tool display Write Refused?

Yes

>> Go To 3

No

>> Go To 4

3.

PCM REFUSED 2ND TEST

With a scan tool, perform the SRI Memory Test a third time.

NOTE: Retest the SRI Memory two more times.

Does the scan tool display Write Refused again?

Yes

>> Replace and program the Powertrain Control Module per Service Information.

Perform the POWERTRAIN VERIFICATION TEST. (Refer to 9 - ENGINE - STANDARD PROCEDURE)

No

>> Test Complete.

4.

SCAN TOOL DISPLAYS SRI MILEAGE INVALID

With a scan tool, perform the SRI Memory Test.

Does the scan tool display SRI Mileage Invalid?

Yes

>> Update the mileage and retest the SRI Memory.

Perform the POWERTRAIN VERIFICATION TEST. (Refer to 9 - ENGINE - STANDARD PROCEDURE)

No

>> Go To 5

9 - 796

ENGINE - ELECTRICAL DIAGNOSTICS - 3.7L/4.7L/5.7L

DR/DH

P1697-EMR (SRI) MILEAGE NOT STORED (CONTINUED)

5.

COMPARE SRI MILEAGE WITH ODOMETER

Compare the SRI Mileage stored with the Instrument Panel Odometer.

Is the mileage within the specified range displayed on the scan tool?

Yes

>> Test Complete.

No

>> Update the mileage and retest the SRI Memory.

Perform the POWERTRAIN VERIFICATION TEST. (Refer to 9 - ENGINE - STANDARD PROCEDURE)

DR/DH

ENGINE - ELECTRICAL DIAGNOSTICS - 3.7L/4.7L/5.7L

9 - 797