Lincoln MKZ Hybrid (2020 year). Manual in english — page 24

SiriusXM Satellite Radio Service

Note: SiriusXM reserves the unrestricted
right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes.

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SiriusXM satellite radio is a
subscription-based satellite radio service that
broadcasts a variety of music, sports, news,
weather, traffic and entertainment
programming. Your factory-installed SiriusXM
satellite radio system includes hardware and
a limited subscription term, which begins on
the date of sale or lease of your vehicle. See
an authorized dealer for availability.

For more information on extended
subscription terms (a service fee is required),
the online media player and a complete list
of SiriusXM satellite radio channels, and
other features, please visit www.siriusxm.com
in the United States, www.siriusxm.ca in
Canada, or call SiriusXM at 1-888-539-7474.

Satellite Radio Electronic Serial
Number (ESN)

You need your ESN to activate, modify or
track your satellite radio account.

Locating Your ESN

With satellite radio as the source, use the
touchscreen to select the following:

1. Select Settings. See Settings (page 437).

2. Select SiriusXM.
3. Select SiriusXM information.

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Audio System

Troubleshooting

Action

Condition

Message

No action required. This message should
disappear shortly.

Radio requires more than two seconds to
produce audio for the selected channel.

Acquiring…

If this message does not clear shortly, or with
an ignition key cycle, your receiver may have
a fault. See an authorized dealer for service.

There is an internal module or system failure
present.

Satellite antenna fault

SIRIUS system failure

Tune to another channel or choose another
preset.

The channel is no longer available.

Invalid Channel

Contact SiriusXM at 1-888-539-7474 to
subscribe to the channel, or tune to another
channel.

Your subscription does not include this
channel.

Unsubscribed Channel

The signal is blocked. When you move into an
open area, the signal should return.

The signal is lost from the SiriusXM satellite
or SiriusXM tower to your vehicle antenna.

No Signal

No action required. The process may take up
to three minutes.

Update of channel programming in progress.

Updating…

Contact SiriusXM at 1-888-539-7474 to resolve
subscription issues.

Your satellite service is no longer available.

Questions? Call

1-888-539-7474

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Audio System

Action

Condition

Message

Use the channel guide to turn off the Lock or
Skip function on that station.

All the channels in the selected category are
either skipped or locked.

None found

Check Channel Guide

No action required.

SiriusXM has updated the channels available
for your vehicle.

Subscription Updated

USB PORT

WARNING: Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

E242003

The USB Port is below the climate control
and in the center console.

You can use the USB port to play media and
charge a device.

389

Audio System

GENERAL INFORMATION

WARNING: Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

About SYNC

The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.

Note: You can switch the system on and use
it for up to an hour without switching the
ignition on.

Note: You can use the system after you
switch the ignition off for up to 10 minutes or
until you open a door.

Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h).

Using the Touchscreen

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Status bar.

A

Home screen.

B

Clock. See Settings (page 437).

C

Outside air temperature.

D

Feature bar.

E

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SYNC™ 3

Status Bar

Cell phone microphone muted.

Audio system muted.

Software update installed.

Wi-Fi connected.

Cell phone roaming.

Text message received.

Automatic crash notification system
off.

Cell phone network signal
strength.

Vehicle data sharing active.

Vehicle location sharing active.

Vehicle data and location sharing
active.

Feature Bar

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Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment (page

404).

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Select to adjust climate settings
See Climate (page 416).

Select to make calls and access
the phonebook on your cell phone.
See Phone (page 419).

Select to use the navigation
system. See Navigation (page 421).

Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page

435).

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Select to adjust system settings.
See Settings (page 437).

Cleaning the Touchscreen

See Cleaning the Interior (page 322).

Updating the System

Updating the System Using a USB Drive

Downloading an Update

1. Go to the SYNC update page on the

regional website.

2. Download the update.

Note: The website notifies you if an update
is available.

3. Insert a USB drive into your computer.

Note: The USB drive needs to be empty and
meet the minimum requirements detailed on
the website.

4. Follow the instructions provided to

download the update to the USB drive.

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SYNC™ 3

Installing an Update

Note: You can use the system when an
installation is in progress.

1. Disconnect all other USB devices from

the USB ports.

2. Connect the USB drive with the update

to a USB port.

Note: Installation starts automatically within
a few minutes.

Updating the System Using a Wi-Fi Network
Connection

Switching Automatic System Updates On

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Select the settings option on the
feature bar.

1. Select Automatic Updates.
2. Switch Automatic System Updates on.

The system is now set to check for and
receive system updates when it is connected
to a Wi-Fi network.

Note: You can use the system when a
download is in progress.

Note: If the system is disconnected from the
Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.

Connecting to a Wi-Fi Network

See Wi-Fi Hotspot (page 379).

Additional Information and Assistance

For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local
website.

USING VOICE RECOGNITION

The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands. This allows you to
keep your hands on the steering wheel and
focus on what is in front of you.

E142599

Press the voice control button on
the steering wheel and wait for the
voice prompt.

Note: Press the voice control button again
to interrupt a voice prompt and begin
speaking.

Note: Turn the volume control when a voice
prompt plays to adjust the volume.

Note: Press and hold the voice control
button on the steering wheel to use Siri on
your iOS device.

The following voice commands are designed
to help you from any screen:
•

List of Commands

•

Help

The following tables list some of the more
frequently used voice commands. For a
complete list of voice commands, refer to
our website.

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SYNC™ 3

General

Description

Voice Command

Get a list of voice commands for a specific feature.

1

___ List of Commands

Cancel an active voice session.

Cancel

Get a list of voice commands for a specific feature.

1

___ Help

Return to the previous screen.

Go back

Go to the main menu.

Main Menu

Go to the next page.

Next Page

Go to the previous page.

Previous Page

1

Add the name of the feature to the command.

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SYNC™ 3

Entertainment

Audio Source

Description

Voice Command

Use the radio.

Radio

Use the CD player.

CD Player

Use a Bluetooth device.

Bluetooth Stereo

Use a USB or media player.

USB

Radio

Description

Voice Command

Listen to AM radio.

AM

Tune to a specific AM frequency.

1

AM ___

Listen to SiriusXM radio.

2

Sirius Channel ___

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SYNC™ 3

Description

Voice Command

Listen to FM radio.

FM

Tune to a specific FM frequency.

1

FM ___

1

Add the radio frequency to two decimal places to the command.

2

You can say the Sirius channel name or number such as "Sirius Channel 16" or "Sirius The Pulse".

USB and Media Player

Description

Voice Command

Play your music by category.

1

Play Album ___

Play Artist ___

Play Genre ___

Play Playlist ___

Play Song ___

Play Audiobook ___

Play Podcast ___

Browse music on a USB device.

Browse All Albums

Browse All Artists

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SYNC™ 3

Description

Voice Command

Browse All Audiobooks

Browse All Genres

Browse All Playlists

Browse All Podcasts

Browse All Songs

Browse your music by category on a USB device.

1

Browse Album ___

Browse Artist ___

Browse Audiobook ___

Browse Genre ___

Browse Playlist ___

Browse Podcast ___

1

Add an album name, artist name, audiobook name, genre name, playlist name, podcast name or track name to the command. Say the name

exactly as it appears on your device.

Climate

(If Equipped)

You can control the temperature of the
vehicle using voice commands.

___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature setting.

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SYNC™ 3

To adjust the temperature, say:

Description

Voice command

Adjust the temperature between 60–85°F (15.5–29.5°C).

Set Temperature ___

Phone

Description

Voice Command

Pair a cell phone or Bluetooth enabled device.

Pair Phone

Redial the last number that you dialed.

Redial

Dial a number.

1

Dial ___

Call a specific contact from your phonebook.

2

Call ___

Call a specific contact from your phonebook at a specific location.

3

Call ___ ___

Listen to a text message.

Listen to Message

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SYNC™ 3

Description

Voice Command

Listen to a specific text message from a list of text messages.

Listen to Message ___

Reply to the last text message.

Reply to Message

1

Add the number you want to dial to the command.

2

Add a contact name from your phonebook to the command. Say the first and last name of your contact exactly as it appears on your device.

3

Add a contact name and location from your phonebook to the command. Say the first and last name of your contact exactly as it appears

on your device.

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SYNC™ 3

Navigation

(If Equipped)

Setting a Destination

Description

Voice Command

Enter a destination address. When prompted, provide the house number, the street
and city.

Find an Address

Search for a point of interest by name or by category.

Find a Place

Search for a nearby point of interest by category.

1

Find the Next ___

Search for a point of interest category.

1

Find a POI Category

Set your saved home address as your destination.

Drive Home

Set your saved place of work as your destination.

Drive to Work

Display and select from a list of previous destinations.

Show Previous Destinations

Display and select from a list of favorite destinations.

Show Favorites

1

Add a point of interest category or the name of a major brand or chain to the command.

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SYNC™ 3

Route Guidance

Description

Voice Command

Cancel the current route.

Cancel Route

Select an alternate route.

Detour

Repeat the last guidance prompt.

Repeat Instruction

Display an overview of the route.

Show Route

Display a list of traffic events on your route.

Show Traffic

Display the map on the touchscreen.

Show Map

Display a two-dimensional map with north toward the top of the touchscreen.

North Up

Display a two-dimensional map with the direction you are traveling toward the top
of the touchscreen.

Heading Up

Display a three-dimensional map with the direction you are traveling toward the
front.

Show 3D

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SYNC™ 3

Apps

General

Description

Voice Command

Start an app. The system prompts you for the app name.

Mobile Applications

Get a list of apps running on your device.

List Applications

Search and connect to apps running on your device.

Find Applications

Active App

Description

Voice Command

Get a list of voice commands for a specific app.

1

___ Help

Close an app.

1

Exit ___

1

Add an app name to the command.

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SYNC™ 3

SiriusXM Traffic and Travel Link

(If Equipped)

Description

Voice command

Displays a list of traffic incidents.

Show Traffic

Displays the current weather map.

Show Weather Map

Displays a list of fuel prices.

Show Fuel Prices

Displays the 5 day weather forecast.

Show 5 Day Fore-
cast

Voice Settings

Description

Voice Command

Go to the voice settings menu.

Voice Settings

Switch long voice prompts on.

Interaction Mode Novice

Switch short voice prompts on.

Interaction Mode Advanced

Switch call confirmation on. The system prompts you to confirm before making a
call.

Phone Confirmation On

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SYNC™ 3